User Manual
Table Of Contents
- BASIC USER’S GUIDE MFC-J6510DW MFC-J6710DW
- User's Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone and external devices
- Voice operations
- Telephone Service for Australia
- Telephone Service for New Zealand
- Telephone Service for Some Countries
- Connecting an external TAD (telephone answering device)
- External and extension telephones
- 7 Dialling and storing numbers
- 8 Making copies
- 9 Printing photos from a memory card or USB Flash memory drive
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Menu and features
- D Specifications
- Index
- brother ARL/ASA/NZ
75
B
B
Error and Maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Troubleshooting B
Error Message Cause Action
B&W Print Only
Replace Ink
One or more of the colour ink cartridges
have reached the end of their life.
You can use the machine in
monochrome mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
LCD, each operation works in the
following way:
Printing
If you click Greyscale in the
Advanced tab of the printer driver
you can use the machine as a
monochrome printer.
Copying
If the paper type is set to
Plain Paper you can make
copies in monochrome.
Duplex copy is not available when
this message appears.
Faxing
If the paper type is set to
Plain Paper
or
Inkjet Paper
, the machine will
receive and print the faxes in
monochrome.
If a sending machine has a colour
fax, the machine’s “handshake”
will ask that the fax be sent as
monochrome.
If the paper type is set to
Other Glossy, Brother BP71 or
Brother BP61 the machine will stop
all print operations.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 69.)
If you unplug the machine, or take out
the ink cartridge, you cannot use the
machine until you change to a new ink
cartridge.