User's Manual

Table Of Contents
Error Message Cause Action
Registration
Registration failed.
Press and hold down to turn off the
machine. Wait a few seconds, and then turn it
on again. Perform the color registration again
using the LCD.
Install a new belt unit.
If the problem continues, contact Brother
Customer Service or your local Brother dealer.
Supplies
Replace Drum
It is time to replace the drum
unit.
Replace the drum unit with a new one.
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
See the instructions included with the new drum
unit.
Replace Toner
The toner cartridge is at the end
of its life. The machine stops all
print operations.
While memory is available,
faxes are stored in the memory.
Replace the toner cartridge for the color indicated
on the LCD.
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box with a new one.
Scan Unable
The document is too long for
2sided scanning.
Press . For 2-sided scanning, use Letter,
Legal, or Folio size paper. Other paper must be
within the following size:
Length: 5.8 to 14.0 in. (147.3 to 355.6 mm)
Width: 4.1 to 8.5 in. (105 to 215.9 mm)
Scan Unable ## The machine has a mechanical
problem.
Press and hold to turn off the machine,
and then turn it on again.
If the problem continues, contact Brother
Customer Service.
Contact Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
www.brother-usa.com/service
Self-Diagnostic
The temperature of the fuser
unit does not rise to a specified
temperature within the specified
time.
Press and hold to turn off the machine, wait a
few seconds, and then turn it on again. Leave the
machine idle for 15 minutes with the power on.
The fuser unit is too hot.
Service Error ## Machine's firmware has a
problem.
Contact Brother Customer Service.
Contact Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
www.brother-usa.com/service
Short paper
The length of the paper in the
tray is too short for the machine
to deliver it to the Face down
output tray.
Open the back cover (Face up output tray) to let
the printed page exit onto the Face up output tray.
Remove the printed pages, and then press
Retry.
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