User's Guide
Table Of Contents
- User’s Guide RJ-2030/RJ-2050/RJ-2140/RJ-2150
- Introduction
- IMPORTANT NOTE
- Table of Contents
- Section I: Basic Operations
- 1 Setting Up the Printer
- General Description
- Battery Installation/Removal
- Recharging the Battery
- Turning the Printer On or Off
- Setting the Language of the LCD
- Inserting the Paper or Label Roll
- Removing the Receipt/Label Roll
- Attaching the Belt Clip
- Install Software to Your Computer or Mobile Device
- Connecting the Printer to a Computer or Mobile Device
- LCD
- 2 Using the Printer
- 3 Changing the Printer Settings
- 4 Other Functions
- 5 Maintaining the Printer
- 1 Setting Up the Printer
- Section II: Application
- Section III: Wireless network (RJ-2050/2140/2150 Only)
- Section IV: Appendix
Troubleshooting
130
14
Network Setup Problems 14
Problem Solution
You are using security software. Confirm your settings in the installer dialog box.
Allow access when the security software alert message appears during the
printer installation.
Your security settings
(SSID/Network Key) are
incorrect.
Recheck and choose the correct security settings.
The manufacturer’s name or model number of the WLAN access point/router
may be used as the default security settings.
See the instructions supplied with your WLAN access point/router for
information on how to find the security settings.
Ask the manufacturer of your WLAN access point/router or ask your Internet
provider or network administrator.
Your printer cannot connect to
the host device using Wi-Fi or
Bluetooth.
Move your printer within about 3.3 feet (one meter) of the mobile device when
you configure the Wi-Fi network settings.
Move your printer to an obstruction-free area.
If a wireless computer, Bluetooth-equipped device, microwave oven, digital
cordless phone, or other device is near your printer or the wireless access
point/router, move the device away from your printer or wireless access
point/router.
Your printer cannot print using
Wi-Fi or Bluetooth.
You are using MAC Address
filtering.
You can confirm the MAC address by printing out the printer information. Press and
hold the (Feed) button on your printer to print the printer information.
Set the Wi-Fi access point/router so that the MAC address of the printer is allowed
for connections.
For more information, see the instructions supplied with your Wi-Fi access
point/router.
Your Wi-Fi access point/router is
in stealth mode (not broadcasting
the SSID).
Enter the correct SSID name during the installation or when using
[Communication settings] in the Printer Setting Tool.
Check the SSID name in the instructions supplied with your WLAN access
point/router and set up your wireless network again.
Your printer is not connected
correctly to the network.
Check the WLAN icon on the LCD.
: The network is connected correctly.
: Your printer is searching for the network.
No icon : The wireless network settings are disabled.
I have checked and tried all of the
above, but still cannot complete
the wireless configuration.
Turn your printer off and on again. Then try and configure the Wi-Fi settings again.