5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 1 BT Synergy 3505 – Edition 4 – 11.11.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 2 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Section Welcome… to your BT Synergy 3505 digital cordless telephone and answering machine Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors (in ideal conditions). 50 Name and number phonebook. Use Caller Display to see who is calling and keep track of unanswered calls*. Operate the answering machine from the handset, base or any other touchtone® phone.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 3 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Section This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages. Need help? If you have any problems setting up or using your BT Synergy 3505, contact the Helpline on 0870 605 8047.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 4 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 4 In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . .7 Default settings . . . . . . . . . . . . . . . . .10 Attach belt clips (optional) . . . . . . . . .11 Getting to know your phone Handset buttons . . . . . . . . . . . . . . . .12 Base/Answering machine . . . . . . . . . .13 Display icons . . . . . . . . . . . . . . .
675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 5 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 In this guide View . . . . . . . . . . . . . . . . . . . . . . . . .32 Dial . . . . . . . . . . . . . . . . . . . . . . . . . .33 Copy to phonebook . . . . . . . . . . . . . .33 Delete entry . . . . . . . . . . . . . . . . . . .34 Delete list . . . . . . . . . . . . . . . . . . . . .34 Call Waiting . . . . . . . . . . . . . . . . . . . .34 Accept call . . . . . . . . . . . . . . . . . . . . .
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 6 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 6 In this guide Help Replacing handset batteries . . . . . . . .60 Helpline . . . . . . . . . . . . . . . . . . . . . .63 General information Safety . . . . . . . . . . . . . . . . . . . . . . . .64 Cleaning . . . . . . . . . . . . . . . . . . . . . .65 Environmental . . . . . . . . . . . . . . . . . .65 Guarantee . . . . . . . . . . . . . . . . . . . . .66 Returning your phone . . . . . . . . . . . . .
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 7 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Getting started Location You need to place your BT Synergy 3505 within 2 metres of a mains power and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Synergy 3505 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 8 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 8 Getting started BATTERY LOW WARNING If the handset battery symbol is empty and flashing, and you hear a warning beep every minute, you will need to recharge your handset before you can use it. between 0 and C until the day and time are set. 2. Insert the 2 x AAA NiMH batteries supplied. Then slide the battery compartment cover into place.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 9 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Getting started Range indicator Set the day and time Your BT Synergy 3505 automatically adds the day and time to all recorded messages and memos. On the handset: 1. Press ✔ twice. The display flashes TAM MENU. 2. Press 0 and you hear “To set day and time press Star, to hear day and time press Square.” 3. Press . You hear “Please enter new day and time after the tone”.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 10 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 10 Getting started Default settings for your BT Synergy 3505 Answering Machine Feature Setting Day/Time Sunday 12:01pm Answer Delay Your answering machine will answer after 6 rings. Audible Message Alert Tone OFF Outgoing message Answer and Record “Hello, your call cannot be taken at the moment so please leave your message after the tone”.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 11 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Getting started If you have purchased a BT Synergy 3505 Multiple pack 1. Connect the mains power adaptor to the charger and switch on. Use the power supply with the red plastic end. 2. Insert the batteries and charge the handset for at least 16 hours. Each BT Synergy 3005 additional handset comes pre-registered to the base as SYNERGY HS2 etc and this is shown on the display.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 12 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 12 Getting to know your phone Handset buttons Volume/Scroll/Redial/Calls list Adjust earpiece volume page 18; handset and base ringer volume, pages 24 and 28. Open redial list, page 20. Open Calls list, page 32. Scroll through the directory, menu options, redial and Calls list. Secrecy During a call, press to stop your caller hearing you, page 20. Also used as a delete, edit and exit button.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 13 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Getting to know your phone Base/answering machine buttons Skip backward Lets you skip back through your messages and memos, page 44. Page Press to page the handset, page 21. Switches the audible message alert on and off, page 44. Stop Stops message playback, page 44. Used to select your Answer and Record outgoing message, page 41.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 14 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 14 Getting to know your phone Display icons – This is where the icons will appear. Standby screen To change the name of your handset, e.g. BEDROOM, see page 26. Icon EXT INT EXT INT EXT INT SYNERGY HS1 Steady Flashing External line in use Incoming call HS1 The handset number is displayed at all times when in standby mode (even if you change the handset name).
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 15 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Getting to know your phone Navigating the menus Your BT Synergy 3505 handset has a menu system which is easy to use. Each menu has a list of options, which you can see on the menu map on the following page. When the handset is switched on and in standby: 1. Press to open the main menu then press to scroll to the menu option you want. and 2.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 16 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 16 Getting to know your phone Menu map TAM MENU TAM MENU (flashes on display when in TAM menu) The handset announces settings. See page 47.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 17 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the phone Switch handset on/off 1. Press and hold to switch the handset off. 17 When the handset is off and it is placed back on the base it will switch back on automatically. Or Press any button to switch the handset on. Make an external call 1. Press then dial the number you want. Preparatory dialling Preparatory dialling allows you to enter the number before pressing the button.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 18 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 18 Using the phone Caller Display If you have subscribed to your network’s Caller Display service, the caller’s number (and name if stored in the phone book) is displayed. See page 32 for more information. Receiving calls When the phone rings, the display shows CALL and the EXT symbol flashes. 1. Press or if the handset is on the base, simply lift it up and speak. Earpiece volume During a call: 1.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 19 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the phone Handsfree To switch back to the handset at any time, press again. Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker. Make a call in handsfree 1. Dial the number then press 2. Press . to end the call. Answer a call in handsfree When the phone rings: 1.
5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 20 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 20 Using the phone Any number entered during a call after a or will not be saved in the redial list. Redial The last 5 numbers called are stored in the redial list for quick and easy redialling. The name will be displayed instead of the number, if a name/number match is found in the phonebook (see page 21). The most recent number will be shown first. 1.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 21 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the phone Paging Paging calls cannot be answered by a handset. You can alert handset users that they are wanted or locate a missing handset. 1. Press Page on the base. The handset(s) rings and the display flashes INT # # # #. 2. Press Page to stop the paging ring Or Press any button on the handset. 1. Press to display PHONEBK. 2. Press and LIST is displayed.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 22 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 22 Using the phone Phonebook with Caller Display If you subscribe to a Caller Display service, and want the names in your Phonebook displayed instead of the phone numbers, you must store the full telephone number including the full dialling code.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 23 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the phone Edit an entry 1. Press to display PHONEBK. 2. Press then 3. Press then to edit and press to scroll to MODIFY. or to scroll to the entry you want . 4. Edit the name, using to delete characters and the keypad to enter new ones then press . The number is displayed. 5. Edit the number, using to delete digits and the keypad to enter new ones then press . 6.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 24 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 24 Handset settings Keypad beeps When you press a button on your handset, you hear a beep. You can switch the beeps on and off. to display HANDSET. 1. Press then 2. Press to display BEEP. 3. Press to display KEYTONE then press . to select ON or OFF then press 4. Press or to confirm. 5. Press and hold to return to standby.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 25 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Handset settings External/Internal ringer melody You can set different melodies for internal and external calls. There are 5 melodies to choose from. 1. Press to display HANDSET. then to display either INT MEL or EXT MEL 2. Press then and press . The current ringer melody is displayed and played. 3. Press or to select the melody you want and press to confirm. 4.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 26 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 26 Handset settings Auto talk When the handset it on the base, you can answer a call just by picking it up. When auto talk is switched off, you will always have to press to answer a call. The default setting is On. 1. Press 2. Press then then to display HANDSET. to scroll to AUTO ANS and press to select ON or OFF and press 3. Press or confirm. 4. Press and hold . to to return to standby.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 27 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Handset settings To return the handset to English: Language You can change the language used on the handset display. Choose from English, Francais, Deutsch, Nederl, Italiano, Espanol, Portuges, Norsk, Dansk, Svenska and Suomi. 1. Press 2. Press then then to display HANDSET. to scroll to LANGUAGE and press 3. Press or to scroll and display the language you want and press to confirm. 4.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 28 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 28 Base settings Section Ringer volume Select from volumes 1 to 5 or turn the ringer off completely if you do not want to be disturbed. to display SETUP. 1. Press then 2. Press the display shows BASE VOL, press . 3. Press or to select VOLUME 1 to 5 or VOL OFF (you will hear a sample ring) and press to confirm. 4. Press and hold to return to standby.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 29 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Base settings Select a base If a handset it registered to more than one base, you can select which one it will use. (For more information on registering your handset to another base, see page 53.) 1. Press then to display SETUP. 2. Press then to display SEL BASE and press . to select BS 1-4 or AUTO and press 3. Press or to confirm. 4. Press and hold to return to standby. Change base PIN 1.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 30 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 30 Base settings Default settings If you reset your phone you will delete any Phonebook, Redial and Calls list entries. You can reset your BT Synergy 3505 to its original/default settings. 1. Press then to display SETUP. 2. Press then to display DEFAULT and press Display shows PIN? 3. Enter the 4-digit base PIN and press . The display flashes BASE 1 and then SYNERGY HS 1.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 31 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Base settings Handset default settings are: Earpiece volume ...................3 Handset & base ringer volume . . . . . 3 Internal and External handset & base melody . . . . . . . . . . . . . . . . . . . . . 1 PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . 0000 Handset name . . . . . . . . . . . . . . . . . . . . . SYNERGY Handset language . . . . . . . . . . . . . . . . .
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 32 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 32 Caller Display and Call Waiting Section IMPORTANT To use Caller Display and Call Waiting you must first subscribe to the service from your network provider. A quarterly fee is payable. For more information on BT Calling Features, call BT free on 0800 800 150. Caller information not available Occasionally the telephone number of the caller is not available and cannot therefore be displayed.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 33 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Caller Display and Call Waiting 2. Press to display the caller’s number, press again to see the time and date of the call. 3. Press repeatedly to return to the calls list or press and hold to return to standby. Dial a calls list number 1. Press to open the calls list then scroll entry you want. 2. Press or to the or to the to dial the number. Copy a number to the phonebook 1.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 34 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 34 Caller Display and Call Waiting Delete an entry 1. Press to open the calls list then scroll entry you want and press . or to the 2. Press until the display shows ADD then press to display DELETE? 3. Press or and the entry is deleted. Delete the entire list 1. Press to open the Calls list then press is displayed. 2. Press seconds.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 35 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Caller Display and Call Waiting Accept a Call Waiting call If, during a call, you hear the call waiting beep: You can use to switch back and forth between the two calls without disconnecting either. 1. Press to put you current call on hold and speak to the second caller. R 2. Press R again to return to your first caller.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 36 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 36 Using the answering machine Section Your BT Synergy 3505 can digitally record up to 12 minutes of messages. Each message can be up to a maximum of 3 minutes long. You can also record memos for other users of your phone. You can operate your BT Synergy 3505 from the base, the handset or remotely from any external Touchtone™ telephone.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 37 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the answering machine Message display on the base Display Meaning (BLANK) Power off. C-0 (flashing) Day/Time needs to be set. 0-9 Answer machine ON, 0-9 messages. 9 (flashing) 10-59 messages. Indicating more than 9 messages are stored. – alternating with 0-9 Power on, but answering machine OFF. Display flashes between a dash and the number of messages stored.
5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 38 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 38 Using the answering machine Switch on/off When first connected to the mains, your BT Synergy 3505 is set to ON and Answer and Record. Ans. on off 1. Press . The machine confirms the setting by announcing “Answer on, your outgoing message is….” or “Answer off”. Loudspeaker volume Volume for message playback, ranges from 0 - 9 plus H. Where 0 = Off, H = Maximum. 1. On the base, Press VOL + or VOL – .
5675 BT Synergy 3505 UG [4] 11/11/03 4:06 PM Page 39 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the answering machine The pre-recorded message is “Hello, your call cannot be taken at the moment, so please leave your message after the tone.” Answer Only This does not allow your caller to leave a message. The pre-recorded message is “Hello, your call cannot be taken at the moment, and you cannot leave a message, so please call later.
5675 BT Synergy 3505 UG [4] 11/11/03 4:06 PM Page 40 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 40 Using the answering machine Your message is played back and the menu is announced again. 5. Press and hold If you are likely to use the Answer and Record setting you should try to keep your Answer Only message short to leave room for recording messages. to return to standby. Record your own Answer Only message Your message can be up to the maximum recording capacity available of 12 minutes.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 41 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the answering machine Check the outgoing message Via the base: Ans. on off 1. Press . The unit will announce “Answer on, your outgoing message is”, and play your current outgoing message or, “Answer off”. If this happens, press again and your outgoing message will be played. Ans. on off Via the handset: 1. Pick up the handset and press twice. You hear the main menu announcement. 2.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 42 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the answering machine To set Answer Only, press in the display. Skip . P / 2 will flash alternately Your chosen setting is announced over the loudspeaker. Via the handset: 1. Pick up the handset and press 2. Press press 8 6 䊴 42 twice. then press 5 to set Answer and Record or to set Answer Only. Your message is played. 3. Press and hold to return to standby.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 43 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the answering machine 3. Press 5 to delete it. The pre-recorded outgoing message is played back and reinstated. 4. Press and hold to return to standby. Answer delay Answer delay sets the number of times your BT Synergy 3505 will ring before the answering machine picks up a call. The default setting is 6 rings. You can change this setting to 2-9 rings or time saver. At the base: 1.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 44 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 44 Using the answering machine Audible message alert When this feature is switched On, your BT Synergy 3505 will beep every 10 seconds to alert you to new messages. The default setting is Off. 1. Press and hold as appropriate. Skip . You will hear “Message alert on/off” Using the answering machine via the base To stop playback Press Stop at any time.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 45 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the answering machine Press Skip to replay the current message. Press again replay the previous message. Delete individual messages 1. Press during playback. The prompt announces, “Message deleted”. Del Messages are actually deleted at the end of playback when there is an 8 second countdown followed by a confirmation beep. When the countdown reaches 0 all selected messages are deleted.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 46 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 46 Using the answering machine If the base is already in use when you try to access the answering machine, the display shows TAM BUSY. Using the answering machine via the handset You can play your messages, delete, skip forward and backward through messages, record a memo or new outgoing message, and screen incoming calls.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 47 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the answering machine Operating answering machine via the handset Play all messages. 3 Play new messages only. 4 Replay current message. Press twice to play the previous message. 5 Delete message, memo or outgoing message. 6 Skip to next message. 䊴 7 Record a memo. 8 Hear outgoing message menu. 䊴 2 Play outgoing message. 3 Record Answer and Record outgoing message.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 48 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 48 Using the answering machine Deleting 1. To delete an individual message, press 5 during playback of the message you want to delete. Or To delete all messages, press have been played back. Memos can be any length, up to the maximum recording capacity of 12 minutes. You cannot record a memo using the base unit. R will flash when recording. When a memo is recorded the message counter will increase by 1.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 49 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Using the answering machine Call screening when handset is off base Calls can also be screened at the base unit, please see page 45. When your answering machine takes a call, you can listen via the handset, and when you see who is calling you can decide whether or not to take the call yourself. 1. Press to hear the caller leaving their message. Display shows TALK? 2.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 50 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 50 Remote access Section Keep a note of your remote access code in the space provided on page 71. You can operate your answering machine from any Touchtone telephone by calling your BT Synergy 3505 and entering a 3-digit security code. The pre-set code is 000. You can change this for added security. Change remote access security code 1. Press twice, then 9 , then .
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 51 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Remote access 3. Press 7 within eight seconds. You will hear “Answer on”. If you have any new messages, they will be played after you have entered your security code. Check for messages 1. Dial your phone number. When you hear your outgoing message, press . You will hear “Please enter your security code”. 2. Enter your 3-digit code.
5675 BT Synergy 3505 UG [4] 11/11/03 4:15 PM Page 52 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Remote access Operating your answering machine from another phone When you have accessed your answering machine remotely, the menu announces the options available to you.
5675 BT Synergy 3505 UG [4] 11/11/03 4:16 PM Page 53 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Additional handsets & bases 53 Section IMPORTANT Each additional handset you buy must be registered with the base. Up to 5 handsets can be registered and operated from any one BT Synergy 3505 base. With additional handsets, you can make internal calls between two handsets while a third is making an external call. Remember to charge the batteries of new handsets for at least 16 hours before use.
5675 BT Synergy 3505 UG [4] 11/11/03 4:16 PM Page 54 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 54 Additional handsets & bases The display shows BS 1 2 3 4. The numbers that are flashing indicate other bases that the handset is already registered to. If the handset does not find the base, it will return to the previous menu. If this happens, try registering again using a different base number. Make sure you are close to the base. 2.
5675 BT Synergy 3505 UG [4] 11/11/03 4:16 PM Page 55 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Additional handsets & bases Internal calls If you have more than one handset registered to the base, you can make internal calls between handsets. 1. Press Int and enter the handset number you want to call, (1-5). The receiving handset rings and the display shows INT and the number of the handset calling. 2. Press to end the call.
75 BT Synergy 3505 UG [4] 11/11/03 4:16 PM Page 56 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 56 Additional handsets & bases 3-way conversation You can talk to an external caller and an internal caller at the same time on your handset. During an external call: 1. Press Int to put your caller on hold. Enter the number of the internal handset (1-5) you wish to transfer the call to. If the handset does not answer, press Int to speak to your caller again. 2.
5675 BT Synergy 3505 UG [4] 11/11/03 4:16 PM Page 57 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Additional handsets & bases 4. Scroll to select the option you want, either BASE or . HS 1-5 and press Display shows RINGS 1-9. 5. Scroll to the number of rings you want and press to confirm. PRIORITY is displayed. to 6. Press to confirm. OFF is displayed. Press switch OFF or scroll to ON and press to switch ON.
5675 BT Synergy 3505 UG [4] 11/11/03 4:16 PM Page 58 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 58 Connecting to a fax machine Section IMPORTANT Check in your fax machine user guide that it is compatible for use with an answering machine. Most fax machines and modems are designed to work with answering machines so that you can receive both fax and voice calls. Connecting up 1. Connect your BT Synergy 3505 telephone line cord to the fax machine.
5675 BT Synergy 3505 UG [4] 11/11/03 4:16 PM Page 59 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Connecting to a fax machine Setting up your answering machine We recommend you set your BT Synergy 3505 to answer calls after 2, 3 or 4 calls. For best performance, keep your outgoing message as short as possible. Answer delay = no. of rings before answering Length of outgoing message 2 14 seconds 3 11 seconds 4 8 seconds To change the answer delay setting, see page 43.
5675 BT Synergy 3505 UG [4] 11/11/03 4:16 PM Page 60 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 60 Help Section Replacing the handset batteries After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. For spare AAA rechargeable batteries, please contact the BT Synergy Helpline 0870 605 8047. Remove the battery compartment cover and remove the existing batteries.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 61 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Help Problems Possible cause You cannot link up with the base station Is flashing in the display? You may be out of range, move closer to the base. Check that the base is connected to the mains power and switched on. Are the batteries low or flat? If so, charge the batteries or replace them if necessary. If using more than one base, check that you are connected to the correct base. See page 29.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 62 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 62 Help Problems Possible cause Check that you are using the correct power adaptor plug. BT Synergy 3505 base – Item Code 005391. BT Synergy 3005 charger – Item Code 003313. Check that the handset is sitting correctly in the base. Check that the handset batteries have been correctly fitted. Cannot adjust an option in the base station Someone else might be making changes using another handset.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 63 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Help Problems Possible cause Fax machine interrupts callers trying to leave messages on the answering machine The fax may be detecting periods of silence during the incoming message and switching to fax reception mode. Try increasing the silence detection time on your fax machine/fax modem or switch it off completely. See your fax user guide for details.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 64 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 64 General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 65 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 General information It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product. Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 66 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 66 General information Do not expose your product to fire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm. Guarantee Your BT Synergy 3505 is guaranteed for a period of 12 months from the date of purchase.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 67 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 General information Within the 12 month guarantee period: If you experience difficulty using the product, prior to returning it, please read the Help section beginning on page 60, or contact the BT Synergy Helpline on 0870 605 8047, 9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 68 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 68 General information Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your BT Synergy 3505 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 69 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 General information Declaration of Conformance Hereby, Suncorp Technologies declares that this BT Synergy 3505 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Synergy 3505 is published on the website: http://www.suncorptech.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 70 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 70 General information Dialling mode 1. Press then scroll to SETUP and press 2. Scroll to DIALMODE and press 3. Press or . . to select either TONE or PULSE and press to confirm. Automatically insert a pause after access code With some switchboards, you may be required to dial a pause after entering the switchboard access code (e.g. 9) to enable you to get an outside line.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 71 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 General information Length of pause You can also adjust the length of the pause to 3 or 5 seconds, according to the switchboard. 1. Press then scroll to SETUP. 2. Scroll to display PABX and press 3. Scroll to PAUSE. 4. The display shows 3 SEC. If you want a 5 second pause, press 5. Press . to display 5 SEC. to confirm your choice.
5675 BT Synergy 3505 UG [4] 11/11/03 4:21 PM Page 72 BT Synergy 3505 – Edition 4 – 11.11.03 – 5675 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003.