BT Freestyle 750 User Guide
Welcome… to your BT Freestyle 750 Digital Cordless Telephone Answering Machine • Answering machine with up to 15 minutes digital recording time and helpful voice prompts. • 50 Name and number phonebook to store all your contact numbers for easy dialling. • Store a phonebook entry then copy it – or the entire phonebook – to another BT Freestyle 750 handset. • Inductive coupler (for use with digital hearing aids). • Quick access to a range of BT Services including directory enquiries and call divert.
Section This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages. Need help? If you have any problems setting up or using your BT Freestyle 750 please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.
In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up for multiple packs . . . . . . . . . . . . 9 Set date and time. . . . . . . . . . . . . . . . . . . . . . 10 Getting to know your phone Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 11 Handset display . . . . . . . . . . . . . . . . . . . . . . . 12 Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In this guide Settings Handset ringtone . . . . . . . . . . . . . . . . . . . . . . 31 Handset ringer volume . . . . . . . . . . . . . . . . . 31 Handset tones . . . . . . . . . . . . . . . . . . . . . . . . 32 Select base . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Handset name . . . . . . . . . . . . . . . . . . . . . . . . 34 Base ringtone and volume. . .
In this guide Using additional handsets Registering an additional handset . . . . . . . . 53 Select base . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 De-register a handset . . . . . . . . . . . . . . . . . . 54 Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Call another handset . . . . . . . . . . . . . . . . . . . 55 Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 55 3-way conference call . . . . . . . . . . . . . . . . . . 56 Help . . . . . . . . .
Getting started Location Place your BT Freestyle 750 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Freestyle 750 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.
Getting started Battery low warning If the icon flashes in the handset display you will need to recharge the handset before you can use it again. You also hear a low battery warning beep once every 60 seconds. During charging, the icon will scroll in the display. Battery performance In ideal conditions, a fully charged batteries should give up to 10 hours talk time or 100 hours standby time on a single charge.
Getting started Setting up for multiple packs If you have purchased a BT Freestyle 750 multiple pack, you will need to prepare any additional handsets and chargers for use. For each additional handset and charger: 1. Insert the cable through the channel at the rear of the charger and insert the plug into the power socket. Plug the other end into the mains wall power socket and switch on.
Getting started Date and time Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically for all handsets when you receive your first call. The date and time is recorded with each answering machine message you receive. If you do not have a Caller Display service you can set the date and time manually. Set date and time 1. Press 2. Scroll . Scroll to Settings and press to Date/Time and press 3.
Getting to know your phone Handset buttons Menu/OK In standby, press to open the main menu. Press to select menu options displayed. Use to screen calls to the answering machine, page 47. Back/Clear/Mute Delete numbers and characters. When on a call, press once to mute the handset and again to switch the handset microphone back on, page 18. When in a menu, press to cancel and return to previous menu level. Phonebook Press to open the phonebook. Press again to start scrolling through the entries, page 23.
Getting to know your phone Handset display Battery level Full Flashing (one bar) low Handset name/number Time If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.
Getting to know your phone 13 Base Green Power light On: power on. Flashes: when the phone rings, during a call, during handset registration. Red Charging light On: when the handset is on the base. Find Press to ring all registered handsets, helpful for finding a missing handset, page 22. Also used during the registration process, page 53. << Skip Press once to repeat the current message, twice to play the previous message.
Getting to know your phone Up and Down buttons Press the and buttons on the side of the handset to scroll through the menu options. Options Navigating the menus Your BT Freestyle 750 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page. When the handset is switched on and in standby: 1. Press If no buttons are pressed for 30 seconds the handset returns to standby automatically. to open the main menu. 2.
Getting to know your phone Menu map Redial List Delete Delete all Call number Store number Calls List Details Delete Delete all Call number Store number Category Settings H/Set settings Base settings Date/Time Alarm Answer Machine Play messages Delete message Answer on/off Outgoing msg Ans.
Using the phone Switch handset on or off To switch off 1. Press and hold . 2. Switch off? is displayed, press Yes to confirm. To switch on 1. Press and hold . 2. Searching is displayed, then the screen will return to standby. When you make a call, the Power/In use light on the base flashes. Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call. Make an external call 1.
Using the phone Receive a call When you receive a call, the phone rings. The display shows the caller’s number if available or the caller’s name if it matches an entry in the phonebook. 1. Press . Auto answer As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press as well. Auto answer ON is the default setting. See page 33.
Using the phone Earpiece / handsfree volume During a call you can adjust the volume of the earpiece or loudspeaker. There are 5 levels. The and buttons can be found on the side of the handset. 1. Press or to increase or decrease the volume. Secrecy (Mute) During a call, you can talk to someone nearby without your caller hearing. 1. Press . The display shows Mute on and your caller cannot hear you. 2. Press again to return to your caller.
Using the phone Answer a call handsfree When the phone rings: 1. Press button to answer the call then press it again to switch to loudspeaker. Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. Redial Up to the last 5 telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the phonebook. Redial the last number called 1.
Using the phone Redial a number from the redial list 1. Press , the last number you called is displayed. 2. Press 3. Press Store numbers up to 24 digits long and names up to 8 characters. Press to delete any unwanted digits and then enter new ones using the keypad. If the phonebook is full, the display shows Memory full and the number will not be saved. You will need to delete a number in the phonebook first, see page 27. or to scroll to the number you want. to dial.
Using the phone Delete all redial numbers 1. Press . 2. Press and scroll to Delete All. 3. Press to confirm or to cancel. Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around. To lock the keypad: 1. Press and hold displayed. . The handset beeps and Keypad locked is WARNING If the keypad is locked you will be able to dial the emergency numbers 999 and 112. When the keypad is locked you can still answer incoming calls and operate the handset as normal.
Using the phone Find handset (Paging) Paging calls cannot be answered by a handset. You can ring a handset to help locate it. 1. Press on the base. All handsets registered to the base will ring for up to 30 seconds. 2. Press on the base again to stop the ringing or press a button on any handset. New calls and messages alert When you have new answering machine messages or calls, your BT Freestyle 750 displays details to access. New call alert The screen shows New Call.
Phonebook 23 You can store up to 50 names and numbers in the phonebook. Names can be up to 8 characters long and numbers up to 24 digits. Store a name and number 1. From standby, press is displayed. . The phonebook menu 2. When storing the first entry: New entry is highlighted. Press . When storing further entries: The phonebook list is displayed, with the first entry highlighted. Press . New Entry is highlighted. Press . 3. Enter the name. 4. Press and enter the number. 5. Press .
Phonebook View an entry 1. Press . The first entry is displayed. 2. Press and scroll to View. 3. Press . The first entry is displayed. Press to display the number. Press again to display the Group. 4. Press to dial the number or previous menu level. to return to the View phonebook capacity To search alphabetically Press the relevant keypad button, e.g. for the entries beginning with T press once then scroll or through the entries.
Phonebook Edit a name and number 1. Press 2. Press . and scroll When editing a name or number, press to delete characters and digits. to Edit Entry. 3. Press and edit the name. Press the number. 4. Press . If required, scroll and edit to the Group you want. 5. Press to confirm then menu level. to return to the previous Copy an entry 1. Press . Scroll or to the entry you want. 2. Press and scroll 3. Press press and select the handset you want to copy to and . to Copy.
Phonebook Copy all entries You can copy the entire phonebook to another handset registered to the base. If the phonebook becomes full during copying the display shows Memory full. If copying is not successful the display shows Dir. copy failed. If you copy an entry that already exists in the receiving handset it will create a duplicate entry. 1. Press . 2. Press and scroll to Copy All. 3. Press press and select the handset you want to copy to and . At the receiving handset: 4.
Phonebook Delete an entry 1. Press . Scroll or to the entry you want. 2. Press and scroll 3. Press to confirm or 4. Press to return to the previous menu level. to Delete. to cancel. Delete entire phonebook 1. Press . to Delete All. 2. Press and scroll 3. Press . Display shows Delete All?. 4. Press to confirm or to cancel. If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.
Phonebook Speed dial You can allocate a name and number from the phonebook to each of the Speed dial buttons to . Button has the BT Freestyle Helpline number stored already. To ask BT for help with using your phone, press and hold to ring the number. To copy a phonebook entry to a Speed dial 1. Press 2. Scroll . to Speed Dial and press . 3. Scroll or to the button number where you want to store the speed dial entry. Press . 4. Scroll or to confirm. to the entry you want to store and press 5.
Phonebook To delete a Speed dial 1. Press . 2. Press and scroll or to Speed dial and press . 3. Scroll or to the Speed dial you want to delete and press . 4. The name and number is displayed, press to Delete. and scroll to confirm, Deleted is displayed. 5. Press 6. Press Back to return to the previous menu level. To edit a Speed dial 1. Press . 2. Press 3. Scroll press and scroll or to Speed dial and press . to the Speed dial you want to edit and or . 4.
Phonebook 6. This new name and number will replace the old name and number in the Speed dial. 7. Press to return to the previous menu level. To dial using a Speed dial 1. Press and hold the Speed dial button ( number you wish to dial. to ) with the 2. The display shows Calling and the number being dialled. If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.
Settings 31 Handset settings Handset ringtone 1. Press . Scroll to Settings and press 2. Display shows H/Set settings. Press 3. Display shows Ringer. Press . Select the ringtone for External or Internal calls. There are 10 ringtones to choose from. . . 4. Scroll or to select External or Internal. Press 5. Scroll or to the ringtone you want. A sample is played. 6. Press to save. 7. Press to return to the previous menu level. . Handset ringer volume 1. Press .
Settings Switch Key Beeps, Confirmation tones, Low Battery and Out of Range Warning tones on or off. The default setting is On. Your handset can be registered to up to 4 base stations. Select which base station you use. Handset tones 1. Press . Scroll to Settings and press 2. Display shows H/Set settings. Press . . 3. Scroll to Tones. Press . 4. Scroll or to the tone you want. Press 5. Scroll or to On or Off. . 6. Press to save. 7. Press to return to the previous menu level.
Settings Auto answer 1. Press . Scroll to Settings and press 2. Display shows H/Set settings. Press 3. Scroll to Auto answer. Press 4. Scroll or 5. Press . As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press as well. Auto answer ON is the default setting. . Adjust the display contrast to suit different lighting conditions. There are 5 levels. . . to select On or Off. Press .
Settings Set a name for your handset, e.g. Donna or Office. Handset name 1. Press . Scroll to Settings and press 2. Display shows H/Set settings. Press 3. Scroll to Display. Press 4. Scroll to Handset name. Press . . . . 5. Use the keypad to enter a name for your handset then press to save. 6. Press to return to the previous menu level. If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.
Settings Base settings Base ringtone and volume 1. Press 2. Scroll , scroll to Settings and press to Base settings. Press 3. Ringer is highlighted. Press 4. Scroll Choose from 5 base ringtones. or . . to the ringtone you want and press 5. Scroll to Ring volume. Press or off. There are 5 volume levels and Off. . or . to select the volume, 6. Press to save. 7. Press to return to the previous menu. System PIN 1. Press , scroll to Settings and press 2. Scroll to Base settings. Press 3.
Settings System reset This resets your BT Freestyle 750 to its original settings. 1. Press , scroll to Settings and press 2. Scroll to Base settings. Press 3. Scroll to System reset. Press . . 4. Enter the system PIN (0000) and press 5. Press to confirm or . . to cancel. If you confirm the handset returns to standby. Date and Time Set date and time 1. Press 2. Scroll . Scroll to Settings and press to Date/Time and press 3. To change the Time format, press select 12 hour or 24 hour.
Settings 6. To set the date, scroll to Set date and press keypad to enter the date then press . 7. Press . Use the to return to the previous menu level. Set alarm call 1. Press 2. Scroll . Scroll to Settings and press to Alarm and press . . 3. To enter the Time for the call, press to enter the time. Press . and use the keypad 4. To set the alarm On or Off, scroll to Alarm On/Off and press . Scroll or to select Off, Once or Daily, then press . 5.
Calls lists Caller Display IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on BT Calling Features call BT free on 0800 800 150. To ensure the caller's name is displayed, make sure you have stored the full telephone number, including the dialling code in the phonebook. When a new call is received in the Calls list New call is displayed. If the number is unavailable, Unavailable is displayed.
Calls lists Dial from the Calls list 1. Press the most recent entry is at the top of the list. 2. Press or 3. Press When a Calls list is open, press to scroll from the newest call to the oldest, or press to scroll from the oldest call to the newest. to scroll through the list. to call the number. Copy a Calls list number to the phonebook 1. Press . 2. Press 3. Press or to scroll through the list to the entry you want. . Scroll to Store number and press . 4. Enter the name. 5.
Calls lists If you need to edit the number or name, press Clear to delete any unwanted characters, then enter new ones using the keypad. All calls will list answered and missed calls in the Calls list. Missed calls will only list unanswered calls. New call alert on will cause the handset to beep when a missed call is received. Calls list settings 1. Press . 2. Press . Scroll to Category and press to select All calls or Missed calls. 3. Press or 4. Scroll to New call alert. 5. Press .
Calls lists Delete an entry 1. Press . 2. Press or to scroll through the list to the entry you want. 3. Press . Scroll shows Deleted. 4. Press to Delete and press . Display to return to the previous menu level. Delete entire Calls list 1. Press . to Delete all and press 2. Press . Scroll 3. Press to confirm or 4. Press to return to the previous menu level. . to cancel. If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.
BT Network Services IMPORTANT To use BT Services and BT Calling Features you must first subscribe (if required) to the relevant service from your network provider. A quarterly fee may be payable. For more details on BT’s Calling Features, call BT free on 0800 800 150. If you are not connected to the BT network, some of these services may not be available. Please contact your network provider. Call Diversion services may allow other divert options. Check with your network provider for details.
BT Network Services Call Waiting on/off/check 1. Press 2. Scroll Press . Scroll to BT services and press OK. to Call wait on, Call wait off or Chk call wait. . Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have also subscribed to Caller Display, the screen will show the caller’s details. 3. Press to call.
Answering machine You will need to set the day, date and time (if you have not already done so) so that you will know when each message was received. If you have subscribed to your network’s Caller Display service, the date and time is set automatically when you receive your first call. To set the date and time manually, see page 10. The default date and time settings is 01.01.
Answering machine Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call. There are 2 pre-recorded outgoing messages to choose from (see note left) or you can record your own. Record your own outgoing message 1. Press 2. Scroll . Scroll to Answer machine. Press to Outgoing messages and press 3. Record message is highlighted. Press . . . 4. Use the or buttons to select Answer & Record or Answer Only and press .
Answering machine Answer mode Choose which outgoing message you want played to callers. Answer delay Answer delay sets the number of times your BT Freestyle 750 will ring before the answer machine picks up your call and starts playing the outgoing message. You can change the Answer Delay setting to between 2, 4, 6, 8 rings or Time Saver. The default setting is for your machine to answer after 6 rings.
Answering machine Call screening When the answering machine is on and takes a call, you can listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person. While screening, you can adjust the volume by pressing or . The call can be heard through the base speaker, or the handset as follows: 1. When your BT Freestyle 750 rings, wait for the answering machine to take the call.
Answering machine Message playback Each message is played back with the day and time of the call announced as well as the caller’s number (if available) and name if stored in the phonebook. If there are no messages the display shows No messages. New (unplayed) messages cannot be deleted. 1. Press . Scroll to Answer machine. Press 2. Play messages is highlighted. Press . . 3. The handset displays the number or name of the caller if available, and the date and time it was received.
Answering machine At the end of playback the handset will return to standby. The messages are renumbered to take account of any deleted messages. Delete all old messages 1. Press 2. Scroll . Scroll to Answer machine. Press to Delete messages and press . . If there are no old (unplayed) messages, the display shows No old messages. If there are old messages the display shows Delete all? Press to confirm or to cancel. 3. Press Answering machine messages that are not deleted are automatically saved.
Answering machine once to repeat the message. twice to play the previous message. to play the next message. to pause and resume playback. to stop playback. adjust the speaker volume + or – during playback. At the end of playback press and follow the voice prompt to press again to delete all old messages. Remote access When enabled, you can call in from another phone to listen to your messages and operate your answering machine.
Answering machine 4. If you select Enable the display asks you to enter the Remote access PIN. Enter the old PIN (original setting 0000) and press . 5. Enter the new PIN and press 6. Re-enter the new PIN and press 7. Press . . to return to the previous menu level. IMPORTANT You should change the security PIN from the original setting of 0000. It is advisable to make a note of your new PIN code and keep it somewhere safe. To change your answering machine PIN see Answer Settings, page 46.
Answering machine When you have accessed your BT Freestyle 750, you can use the keypad to operate your answering machine. Follow the announcements and instructions you hear.
Using additional handsets You can use up to five BT Freestyle 750 additional handsets with your BT Freestyle 750 base to extend your phone system without needing to install extension sockets for each new phone. Your BT Freestyle 750 handset can also be registered to up to four other bases. You can then select the base you would prefer to use. If you have purchased a BT Freestyle 750 multiple pack any additional handsets come pre-registered to the base.
Using additional handsets If registration is not successful first time, please repeat the process again in case the base registration period ran out of time. If there are already 5 handsets registered to the base, the registration will fail. You must de-register another handset before you can register the new one. 5. Enter the system PIN then press The handset is automatically assigned the next available handset number. Select base 1.
Using additional handsets 6. Display shows De-registered! 7. Press to return to the previous menu level. Internal calls Call another handset If you have more than one handset registered to the base, you can make internal calls between two handsets. 1. Press and if you have one other handset it will ring. If you have extra handsets, press or to select the handset (1-5) you want to call, then press . Transfer a call You can transfer an external call to another handset registered to the base. 1.
Using additional handsets If the other handset does not answer, press Single to return to your original caller. 3-Way conference call You can hold a 3-way conference call between 2 internal callers and 1 external caller 1. During your call, press . Your external caller is put on hold. 2. If you have one other handset it will ring. If you have extra handsets press or to select the handset (1-5) you want, then press . 3. When the other handset answers, you can announce the call.
Help Phone does not work • Have you installed the batteries correctly? See page 8. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the phone socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. Cannot dial out or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
Help No display • The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries icon not scrolling • Try cleaning the charging contacts. • Check that the mains power is correctly connected. You hear the busy tone when you press • Make sure the handset is in range of the base. • Another handset registered to your BT Freestyle 750 base may be on the line. Answering machine does not record any messages • The memory may be full. Play and delete old messages, see page 48-50.
Help Cannot access your messages from another phone • Has Remote access been disabled? To enable Remote access, see page 50. No Caller Display number/name displayed • Have you subscribed to a Caller Display service from your network provider, see page 38. • The caller may have withheld their number. • An exact name/number match was not found in your phonebook. Check that you have stored the full STD dialling code.
Help Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT Freestyle 750 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Freestyle 750 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference. Customer Helpline If you are still experiencing difficulties please call the BT Freestyle 750 Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com.
General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Replacing the handset battery After a time, you may find that the handset batteries are running out of charge more quickly.
General information • It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Cleaning • Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
General information Guarantee Outside of the 12 month guarantee period: Your BT Freestyle 750 is guaranteed for a period of 12 months from the date of purchase. If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.
General information Technical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Freestyle 750 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2008. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed and produced by The Art & Design Partnership Ltd.