B Y C W E F A YO S U O BS U IL OR LL U M E L R D E Y R D N CR US IS O ET IB I PL U SP W E T T AY R B LA O O C T P Y S RK A LL AP ER ’S IN E R V I C FO J E E RM T AT 3 0 0 IO N PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 This product is intended to be connected to analogue networks and private switching systems in the United Kingdom. This product has not been designed for making emergency telephone calls when the power fails.
PaperJet 300 user guide ~ Edition 3.
PaperJet 300 user guide ~ Edition 3.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 At a glance Plain paper tray Document feeder tray Holds documents to be faxed or copied. Document guides Fax in Mem ory Alarm Control panel Mode R/Access t Printer Rese Redial/P Monitor Stop Start Copy Document exit For your original documents. Paper exit For received faxes or copies.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 11 9 10 A4 8 1 2 19 Fax in Memory Alarm 1 2 3 4 7 6 5 8 18 0 9 8 DELETE ABC DEF 7 Mode Printer Reset Redial/P JKI. MNO TUV WXYZ Reso lut io ter Monitor GHI PORS 5 Start Stop 6 Function n En 12 13 14 R/Access 15 Copy 16 17 1. Start/Copy Press to start sending a fax or for manual fax reception. Press to copy a document. 2. Resolution Selects scanner resolution. 3. Enter Press to confirm selections. 4.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Left side view Ringer volume Off, Medium, High. Handset cord socket Monitor volume Adjusts the speaker volume between Low, Medium and High when handsfree dialling or monitoring a call.
PaperJet 300 user guide ~ Edition 3.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Key features Plain paper fax, copier and phone Send faxes to multiple destinations or set documents to be sent at a later time to take advantage of lower cost call charges. Quality ink jet printing of received faxes onto plain paper. As a plain paper photocopier, the PaperJet 300 lets you make up to 99 copies of an original document up to 20 pages long.
PaperJet 300 user guide ~ Edition 3.
PaperJet 300 user guide ~ Edition 3.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Safety information General Never put foreign bodies into the fax machine. Their accidental contact with electrical parts may cause a fire or electric shocks. If you have a problem with the machine, do not try to repair it yourself. Environmental Install your machine on a stable, smooth and flat surface Do not block or cover any of the openings on the machine.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Setting up 1 Plan the location of your PaperJet 300 Place your PaperJet 300 on a stable, flat surface. Make sure it is close enough to the telephone and mains power sockets so that cables will reach. 3 Connect the handset Handset connection Remember to leave enough room at the front of the machine for documents to come out. Allow a free flow of air around the machine for ventilation.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Pull open the front of paper tray. 5 Connect the mains power Fan the paper before loading. Plug into the mains power and switch on. Your PaperJet 300 displays: ALARM NO CARTRIDGE FAX IN MEMORY Align the paper with the right hand side of the paper tray and slide in the paper until it stops. Do not force the paper into the paper tray. Your PaperJet 300 prints on the side of the paper facing you.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Open the cartridge cover. Close the paper tray. Printer Reset 6 Install the ink cartridge Your PaperJet 300 is supplied with a black cartridge. You can also install a colour cartridge for colour printing from a PC. The ink cartridge carrier should have automatically moved to the centre position. If it has not moved, press the Printer Reset button. Holding it by the finger grip, peel the protective film from the print nozzles.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Insert the ink cartridge into the cartridge carrier with the metal contacts facing away from you. Display shows: ALARM OLD CARTRIDGE FAX IN MEMORY Press Function to display NEW CARTRIDGE? Press Enter. Display shows ALIGN CARTRIDGE? Push the ink cartridge towards the back of the machine until it clicks into place. 7 Align the new cartridge Press Enter. Display shows PRINTING. The alignment chart is printed.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 9 Set the date and time 10 Enter your name and fax number Your name and number will be added to every fax page you send. You can set up to 20 characters and up to 20 digits. The current date and time will be included with every fax page you send. Press the Function button until the display shows FAX SET UP? Press the Function button until the display shows 5: FAX SET UP? Press Enter. Display shows 1: SET CLOCK? Press Enter.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Press Enter to confirm. Display shows SENDER NUMBER. Enter your fax number. NOTE Using the menu. There are two methods to access menu options. When entering a number: Press One Touch button 8 to insert a hyphen. KEYPAD Press One Touch button 9 to insert a + as the first digit. Press Enter to confirm. Display shows PBX MODE OFF. Stop Either: Press Stop to return to Standby.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Using your PaperJet 300 Entering names and numbers To cancel, press Stop. Stop If you do not press any button for more than a minute, the display returns to standby. You can store names and numbers in the One Touch buttons and Directory.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 NOTE To dial a One Touch entry If you do not press any button for more than a minute, the display returns to standby. If sending a fax: Load the document. One Touch memories You can store up to 10 of your most frequently used numbers and dial them by pressing a single button. Each one touch memory can store up to 16 characters and 32 digits. Press the One Touch button you want. Making a phone call: Monitor Lift handset (or press Monitor).
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To delete a One Touch entry Press Function. Display shows 1: STORE MEMORY Press Enter. Display shows MEMORY = 1? Press the One Touch button you want to cancel. Press Enter. Display shows the name and :CHANGE. Press Function. Display shows the name and :DELETE. Press Enter to confirm. You hear a confirmation beep. You can now delete another entry by pressing another One Touch memory button… Stop Press Stop to return to standby.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Making a phone call: To store a Directory entry Lift handset (or press Monitor). Press want. You can store up to 50 names and numbers in the Directory. These will remain there until you delete them. Each entry can have up to 16 characters and 32 digits. or to scroll to the entry you Start Press Start. The number is dialled. Copy Press Function until the display shows To search for a Directory entry by name 2:SET DIRECTORY? Press Enter.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To edit a Directory entry Press want. or To transfer a Directory entry to a One Touch button to scroll to the entry you Press want. If a name is displayed, press to display the number. Press the One Touch button you want. Edit the number if required. Press Enter to confirm. You hear a confirmation beep. Press Enter to confirm. KEYPAD You can now transfer another entry by scrolling to a new phone or fax number. Edit the name.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To view the Calls list Your PaperJet 300 keeps a record of the calls you have made – providing there is spare capacity in the Directory. Entries are listed in order of call frequency – the most called numbers are listed first. 6 5 Paper sizes: Width Length Maximum: 216mm x 1.5m Minimum: 184mm x 148mm Paper weight 70gsm – 90gsm Press or . Display shows the most frequently dialled entries first by name.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To set the resolution To set the contrast You can choose different resolution settings to ensure the best quality when faxing or copying a document. When a document has been loaded, you can switch between NORMAL – for normal contrast documents. The available settings are: LIGHT – for very light documents which need to be sent or copied darker. STANDARD – for standard text documents. This is also the fastest setting.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To redial the last number To send a fax If sending a fax: Load the document face down. Load the document. Set the resolution and contrast if required. Redial/P Dial the number using the keypad. Press Redial. The document is scanned and sent. Press Start. The document is scanned and the number is dialled. Making a phone call: Dial manually: KEYPAD Start Copy One Touch number: Redial/P Press the One Touch memory button you want.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Receiving faxes Reception mode. Your PaperJet 300 has three reception modes for receiving faxes and telephone calls. To set reception mode Manual receive When Manual mode is set, your PaperJet 300 rings like a normal phone until you answer it yourself. If a voice caller wants to send a fax. If the caller wants to send a fax after your conversation, press START on your PaperJet 300 and replace the handset. If you hear fax tones.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To print a fax stored in the memory If you have received faxes into the memory the Fax in memory light flashes and the display shows the reason for the document not being printed normally – PRINTER ERROR!, CHECK PAPER! or INK OUT Either add new paper, clear the jam or replace the ink cartridge accordingly.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Delayed faxing To cancel a delayed fax Store a document of up to 20 standard pages in the memory for sending at a specific time within the next 24 hours. This lets you take advantage of lower call rates or coincide with time zone differences if sending to another country. Press Function until the display shows 3: TIMED SEND? Press Enter. Display shows CANCEL? Press Enter to confirm. You hear a confirmation beep.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Broadcast faxing If sending later: KEYPAD You can store a document of up to 20 standard pages in the memory for faxing to up to 20 different numbers including One Touch and Directory entries. Enter the time using the 24 hour clock, e.g to send at 7.30pm, enter 19 30. Press Enter. Display shows ENTER FAX NO? KEYPAD To store a broadcast fax Enter a number you want.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Polling reception You can set your PaperJet 300 to call another fax machine and receive a document from it. This is often known as Faxback. You may need to know the other machine’s password in order to retrieve the document. To poll a document Press Function until the display shows 7: POLLING RX ? Press Enter. KEYPAD Enter the number for the other machine. Press Enter. The number is dialled and the document is received.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To answer a voice request To dial handsfree Monitor If the person wants to talk, your PaperJet 300 beeps while the fax is being sent or received and the display shows PHONE Press Monitor. You hear the dialling tone. KEYPAD CALLING. Use the keypad to dial the number you want. Or Lift the handset and wait for the caller to respond. Press the One Touch button you want, the number is dialled.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To redial a number Lift the handset. Redial/P Press Redial. The last number called is redialled. To receive a phone call Connecting an answering machine Your PaperJet 300 can work with an answering machine so that you can take voice and fax messages.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Making copies To set the receive mode Mode Press Mode to display WITH ANS MACHINE. You can make up to 99 copies of an original document up to 20 pages long. To make a single copy To set up the answering machine Load the document face down.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To copy a highly detailed original A highly detailed document may be too much for the memory. By switching the ADF COPY setting on, you can set your PaperJet 300 to scan and copy at the same time. This shows you how to switch ADF on and off. Press Function until the display shows 5: FAX SET UP? Press Enter. NOTE If there is not enough memory to scan all the original document, copy it in stages.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 IMPORTANT The Caller Display memory shares the Directory memory. So we recommend that you keep 5 -10 entries free in order to allow a Caller Display to give you an incoming calls list of 5 -10 entries. Caller information not available If you have subscribed to BT’s Caller Display, you may see a text message if the number of your caller is not available. The text message will be one of the following.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Connecting to a PC Your PaperJet 300 is supplied with software to enable you to manage faxes from your PC, to scan documents into your PC and to use it as a mono and colour printer. It also contains a detailed user guide for the faxing and scanning applications. You are provided with a cable to enable you to connect your PaperJet 300 to the PC parallel printer port.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 the PaperJet 300 Software Installer screen with the options shown below. If your CD doesn’t run automatically, select Run from the Start menu, type in x:\Setup.exe (where x is the letter of your CD drive) and then click on OK. To view the user guide, double click on View Documentation. If you don’t already have Adobe Acrobat Reader on your PC you will need to install that first. It is included on the CD, just double click on that option.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 If you want to load Unimessage Pro, click on Exit to Windows and then close any windows which are hiding the Install screen. To load Unimessage Pro, double click on the Unimessage Pro option, the installer will load. Follow the on-screen instructions, changing the pre-set options if needed. When loading has finished you are given the option to re-start your PC or return to Windows.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Faxing a document To switch between mono and colour cartridges Open Unimessage Pro to display the Welcome screen. You can now minimise the Welcome screen. Pull open the control panel. Open the document you want to send. Select Print from the File menu and ensure Unimessage Pro is the selected printer in the print dialogue box. Click OK. The fax dialogue box opens. Open the cartridge cover.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Push the cartridge towards the back of the machine until it clicks into place. Close the cartridge cover and control panel. Display shows OLD CARTRIDGE?. If you have used the cartridge before press Enter. Display returns to standby. If it is a new cartridge, press Function to display NEW CARTRIDGE? Press Enter. The display shows ALIGN CARTRIDGE? Press Enter. The alignment page is printed.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Additional features Reports and lists Reports give you details of faxes sent and received. Lists show you the various settings and stored names and numbers on your PaperJet 300. Printing activity reports Your PaperJet 300 has been set to print a report automatically after every 20 faxes sent or received.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To set to ‘no print out’ or ‘print same time each day’ To print an activity report immediately Press Function until the display shows Press Function until the display shows 6: PRINT OUT? 5: FAX SET UP? Press Enter. Display shows 1: PHONE BOOK? Press Enter. Display shows 1: SET CLOCK? Press Function until the display shows 4: ACT. REPORT? Press Function until the display shows 3: ACT. REPORT? Press Enter. Display shows ACT. REPORT ON.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To print out a list of current feature settings Optional settings Your PaperJet 300 lets you change settings to suit the way you work. The print out lets you see a complete list of the feature settings currently set on your PaperJet 300. To change the feature settings Press Function until the display shows 6: PRINT OUT? Stop Press Enter. The settings menu lets you adjust a wide range of settings.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Feature Number 42 Name Setting codes Options Explanation Original setting 01 PAUSE TIME 03 -12 3 seconds --- seconds 12 seconds Sets the length of a pause inserted into a stored number. 3 seconds 05 TIMER REDIAL 00 01 02 03 OFF once 2 times 3 times The number of times the machine will redial the number if the fax fails (e.g. other machine is busy). This setting applies to timed jobs only. 3 times 06 AUTO REDIAL.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Feature Number Name Setting codes Options 22 COPY MODE 00 01 ADF COPY MEMORY COPY 23 PAPER SIZE 00 01 02 A4 LETTER LEGAL 24 ECM 00 01 27 RESOLUTION 28 Explanation Sets whether or not the document is scanned into memory before copying. Use ADF for documents too large for the memory. Original setting MEMORY COPY Allows you to set the size of paper you want to print on.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Feature Number Name Setting codes Options Original setting 54 AUTO SEND 00 01 OFF ON This feature determines whether the fax starts automatically when you initiate a fax call using the handset. When set to ON, if the unit hears fax tones from the far end, it will automatically start to send. When set to OFF, you need to press START to begin sending.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Power Save mode The power save feature reduces power consumption from 6W to 2W while your PaperJet 300 is lying idle. To reduce the printing area If someone is trying to send you a fax that is longer than the paper you are printing on, your PaperJet 300 will try to receive it over 2 pages. You can reduce the printing area in order to compress the fax onto a single page. Power save is switched off when you receive your machine.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Connecting to a switchboard To make a call To set your switchboard access code If sending a fax: Load the document. R/Access Press the Function button until the display shows 5:FAX SET UP? Press Enter. Display shows 1:SET CLOCK? Press the R/Access button. Enter the number you want. Start Copy Press Start. The document is scanned and sent. Press Function. Display shows 2:SENDER ID? Making a phone call: Press Enter.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Help Try these solutions to the most common problems. Machine does not work Check that it is plugged in and switched on at the mains. Display shows CHECK PAPER! Paper tray is empty. Paper is not properly inserted in the plain paper tray. If an error code is shown, check the error code list on page 49. Then press Printer Reset and try printing again. Display shows CHANGE CARTRIDGE The front cover is open. Press top corners firmly to close.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Probable cause Solution Smudged or blurred. Wrong type of paper. Try a different paper Fading. Print head is clogged or cartridge is out of ink. Clean the print head nozzles, page 55, or replace the print cartridge page 51. White streaks, dots missing, irregular dots. Print head is clogged. Clean the print head nozzles, page 55. If the paper tray contains different types of paper, try loading just one type.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Error codes The activity report may show error codes. The chart shows you what they mean. Code Meaning Action 10 No response from the other machine. Contact the other party to make sure the machine can receive. 12 No response. 19 The memory became full when receive a fax. 20 Stop button pressed while fax was being sent or received. 21 Original document jammed. 27 Delayed fax cancelled.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To clear a document jam To clear a plain paper jam The display shows DOCUMENT JAM. The display shows CHECK PAPER. Open the control panel. Open the plain paper tray cover and pull out all the paper. Press and hold down the Green Release Lever while removing the jammed paper. Replace the paper in the tray. Close the cover. Close the control panel. . Printer Reset 50 Press the Printer Reset button. Your machine returns to standby.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To replace an empty ink cartridge This is different to swapping cartridges. If you want to swap between mono and colour cartridges, see “Printing from a PC” on page 36. Remove the new print cartridge from its packaging. Holding it by the finger grip, peel the protective film from the print nozzles. Pull open the control panel. Avoid touching the nozzles and metal electrical contacts. Open the cartridge cover.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Push the cartridge towards the back of the machine until it clicks into place. Press Enter to confirm. You hear a confirmation beep. Stop Press Stop to return to standby. To store a spare ink cartridge Close the cartridge cover and control panel. Display shows OLD CARTRIDGE. Press Function to display NEW CARTRIDGE. Press Enter. Display shows ALIGN CARTRIDGE. Press Enter. The alignment page is printed.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Aligning the print cartridge To align the cartridge at the machine If the print quality should deteriorate at any time you might want to check the cartridge alignment. Aligning the cartridge ensures the best print quality. To align the cartridge from a PC Press Function until the display shows 8: PRINTER? Open the printer Control Program. Enter the number under the straightest line in the Alignment Cartridge box, e.g. 12.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 To purge the print nozzles at the machine To purge the print nozzles from a PC Make sure there is paper in the plain paper tray. Make sure there is paper in the plain paper tray. Press Function until the display shows Open the printer Control Program. 8: PRINTER? Press Enter. Display shows 1: CLEAN NOZZLES? Press Enter. Display shows PRINTING and the nozzle test pattern is printed. This shows a test pattern of nozzles working correctly.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Wiping the print nozzles and contacts If the print quality does not improve after purging the nozzles, the contacts may be dirty or there may be dried ink on the nozzles. Wiping the contacts Using a clean damp area of the cloth, gently wipe the entire gold covered area, on the back of the cartridge, from one side to the other, as shown.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Cleaning Clean the document feeder rollers, then use a dry cloth to dry them thoroughly. To clean the casing Gently wipe the case with a soft, clean cloth dampened with a mild detergent. Do not use abrasive cleaning agents. To clean the document feeder rollers If a streaky or dirty pattern appears on a copy or fax you have sent, clean the two document feeder rollers with a soft, clean cloth dampened with a mild detergent.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 General information Guarantee information Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the PaperJet 300, or any component thereof, which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Technical information Paper handling: ........................................Automatic feed Paper tray capacity: ..................................50 sheets max of 75gsm. Maximum thickness of stacked paper 10mm Paper size:................................................A4 – 210 x 297mm Letter – 8.5 x 11 inches Legal – 8.5 x 14 inches Paper weight:............................................64 to 90gsm Paper type: ................................
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Type: ......................................................Desk top type transceiver Effective scanning width: ............................208mm Effective recording width:............................203mm Transmission speed: ..................................14400/12000/9600/7200/4800/2400/bps Transmission time: ....................................8 sec, standard mode, ITU-T #1, Memory to Memory (MR codes) Horizontal resolution: ................
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Memory capacity The memory can store up to 20 pages of the standard letter at A4 size.
PaperJet 300 user guide ~ Edition 3.
PaperJet 300 user guide ~ Edition 3.
PaperJet 300 user guide ~ Edition 3.
PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK.