User`s guide

6 Troubleshooting

When the keyboard or the mouse doesn't work properly, please check the

following:

1. Take out the receiver’s connector and check the receiver’s plug for possible

broken pins. If the plugs appear normal then reinsert the plugs on your PC.

2. Check to see if the batteries in the keyboard and mouse are installed

correctly. Make sure the polarity of the batteries corresponds with the

polarity signs in the battery compartment.

3. Replace the batteries to make sure the batteries are not low in power. After

replacing the batteries of keyboard or mouse, please also remember to set

the ID. There is no need to reset all the ID’s. Simply reset one of them.

4. Please remember to set the ID when your keyboard kits do not work

properly.

5. It is strongly recommended to place the receiver in front of the monitor in

order to prevent signal disturbance from the monitor.

6. If your PC system’s BIOS setup has options for the keyboard or mouse,

make sure they are set to default settings. If you are not familiar with the

BIOS, refer to your PC’s manual for more information.

7. If you have problems using the sleep button, make sure that the power

management in your PC has been enabled both in the BIOS and in

Windows. For more information on your PC’s BIOS settings, please refer to

your PC’s manual. For more information on how to enable the power

management features in Windows, refer to your Windows manual.

8. Use the mouse only on a clean, flat, non-slippery surface in order to ensure

smooth and accurate cursor action. If you use a mouse-pad, choose a

light-colored one, not a dark one, to use less battery power (for optical

mouse).

9. Keep all items away from direct sunlight, moisture, dirt, extreme heat and

abrasive chemical (cleaning) solutions.

10. Should the receiver, the keyboard or mouse become accidentally immersed

or splashed by liquids, switch off your PC immediately, unplug all items and

refer to your dealer for further assistance. In these cases please refrain from

using any of the items before consulting with your dealer!

If above troubleshooting suggestions still do not solve your problem then please

refer to your direct dealer for technical support.