Operating instructions

34
Further Information
EXPRESS WARRANTY AGAINST DEFECTS – AUSTRALIA
EFFECTIVE 1st JANUARY, 2012
This product if imported by Point to Point Technology Pty Ltd is warranted in Australia to be free
from any defect in material and workmanship, subject to the following terms and conditions.
Who provides this warranty: POINT TO POINT TECHNOLOGY PTY LTD
2/2 KEYSBOROUGH CLOSE, KEYSBOROUGH VIC 3173
TOLL FREE: 1300 550 720
EMAIL: [e-mail]
Geographical Region: PRODUCTS PURCHASED IN AUSTRALIA imported by
Point to Point Technology Pty Ltd
Warranty Period: 2 YEARS FROM DATE OF PURCHASE (please retain your
receipt as your proof of purchase will be required to valid
warranty claim)
WARRANTY CLAIM PROCESS
In the unfortunate event of a failure of your product, please contact Point to Point Technology Pty
Ltd (PTP) on our Toll Free number: 1300 550 720. PTP will ask you to provide evidence of your
purchase receipt to establish the warranty claim is within the 2 year warranty period. Failure to
provide your purchase receipt will result in PTP rejecting your warranty claim. PTP offers an ad-
vance replacement of your faulty product. Please note our advance replacement units are a like-for-
like product and may be refurbished units that are of the exact same model and version. Goods
presented for repair may be replaced by refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the goods. Upon validation of your warranty
claim, PTP will send your replacement unit freight-paid and include a pre-paid return bag for the
return of the faulty product. If you choose do not wish to proceed with the warranty claim, you
must return the replacement uni to us using the pre-paid return bag. Failure by the customer to
return either unit within 14 days may incur a charge for the cost of the replacement unit.