Operating Instructions

13
Trouble Shooting
C
ustomer Helpline 0345 257 7271
WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors
to ventilate the area. Do not operate any electrical appliances including lighting switches and wall sockets. Call
your authorised gas engineer.
Problem Possible cause Solution
- Oven does not turn on.
- Gas ring does not ignite.
- Power is turned off.
- Gas supply is turned off.
- FSD has just operated.
- Make sure both the electrical and gas
connections are operational and that the
gas tap and switches are set to the open/
on positions.
- Wait for 90 seconds and re-ignite
following the procedure on page 7.
No heat or oven does not
warm up.
- Gas burner has extinguished.
- Oven temperature control is
incorrectly set.
- Oven door has been left open.
- Follow the re-ignition procedure
on page 7.
- Check the oven temperature control knob
is set correctly.
- Make sure oven door is closed.
Avoid opening frequently during cooking.
Oven light does not operate. - Lamp has failed.
- Electrical supply is
disconnected or switched off.
- Replace lamp according to the
instructions on page 11.
- Make sure the electrical supply is turned
on at wall socket outlet.
Gas rings have an
uneven fl ame or fl ame is
discoloured.
- Hob assembly is misaligned.
- Dirt or moisture ingress inside
the ring assemblies.
- Gas supply is interrupted.
- Turn off and adjust the ring assemblies to
make sure they are correctly seated.
- Clean and dry the ring assemblies
thoroughly and realign.
- Call the customer helpline on
0845 600 4632 or consult a qualifi ed gas
installation engineer.
Cooking is uneven within
the oven.
- Oven shelves are incorrectly
positioned.
- Gas burner is dirty or
obstructed.
- Position the shelves towards the top or
bottom of the oven following cooking
guidelines. The top of the oven will be
hotter than the bottom.
- Clean the Gas burner carefully using a
soft wet cloth and dry thoroughly before
re-igniting.
I
mportant If problems persist call an
authorised installation engineer or the
customer helpline on 0345 257 7271.
Basic troubleshooting before contacting service