Brochure
26
C&D Valve | Product Catalog | sales@cdvalve.com | 800.654.9233
TERMS & CONDITIONS/WARRANTY
Vacuum Pumps
NOT CHANGING OIL WILL VOID WARRANTY
C&D Valve, LLC vacuum pumps are warrantied to be free of defects in materials and
workmanship for a period of one year from the date of purchase. This warranty applies to
all repairable instruments that have not been tampered with or damaged through improper
use including unauthorized opening of the unit.
Pumps received within warranty period are assessed upon arrival at the C&D Valve
facility to determine warranty coverage. Wholesaler will be notified of warranty coverage
determination. Over-the-counter warranty applies only to manufacturing defects and is
VOID if determination has been deemed product misuse.
To eliminate unnecessary returns and/or costly repairs, verify oil has been changed and
proper pump operation guidelines have been followed prior to requesting a return materials
authorization (RMA).
Check for Signs of Misuse
A. Housing area
B. Broken base
C. Trap
D. Damage to fins or drain valve
E. Sight glass
F. Damage or dents to pump body
G. Broken or bent handle
H. Damaged or missing intake valve
Reasons for Void of Warranty
• Improper usage of pump and pump oil
• Oil has not been changed
• Corrosive substances and/or contaminants found in pump
• Pump has been damaged, altered, or components have been
removed or are missing
Packing Vacuum Pump for Return
To ensure that no additional charges are incurred due to improper packaging:
1. Drain ALL oil from pump and close off valves.
2. Place pump in a sealed plastic bag.
3. Package pump in a cushioned bottom carton with packing paper. Be sure to secure and
protect pump in carton on all sides.
4. Include RMA number issued by C&D Valve and supporting paperwork with detailed
description of issue in a sealed, separate plastic bag.
5. If an estimate is required, be sure to specify in documentation.
A
B
C
D
E
F
G
H
OIL
LEVEL
IMPORTANT:
OIL LEVEL MUST BE ABOVE
HALFWAY IN SIGHT GLASS