Specifications

Troubleshooting the 9783 241
G.9.2.2 Evaluating the PVC
Issue the SHOW STATUS DLCI < upa> command, where < upa> is the number of the
port you want to evaluate. Check the DLCI status and respond as directed in the
following table:
G.9.3 Telco Configuration Check
The Telco configuration check consists of the following procedures.
1. Check the call processing type and voice rate configuration:
SHOW CONFIG VOICE_PORTS < upa> ALGORITHM
2. Check the signaling translation table for DVFAX:
SHOW CONFIG VOICE_PORTS < upa> TELCO
3. Check the voice status to verify that no offline condition exists and that the idle
and seizure conditions accurately reflect the status that is appropriate for the
telco interface:
SHOW STATUS VOICE_PORTS < upa>
If these steps do not resolve the problem, continue to the following section.
G.9.4 Circuit Group Check
The circuit group check consists of the following procedures:
1. Verify that the connect NID is unique and correct and that sufficient CIR exists
for the circuit group:
SHOW CONFIG CIRCUIT CIRCUIT_GROUP < group#>
2. Evaluate the call processing channel and the circuit descriptor alignment
end-to-end:
SHOW STATUS CIRCUIT_GROUP < group#>
If these steps do not resolve the problem, go to the following section.
G.9.5 Translation Rule Check
The translation rule check consists of the following procedures:
1. At the originating IBM 9783 unit, check the translation rule assignment and
configuration at the originating end of the voice channel:
SHOW CONFIG VOICE_PORT < upa> FULL
If the DLCI Status is Check
ACTIVE
Nothing. The frame relay connection is
functioning properly.
DISABLE The frame relay DLCI setup.
INACTIVE
The carrier is not activating the PVC. Check with the carrier to
ensure that the PVC is activated.
An incorrect DLCI is being used, or a problem exists at the
remote location. Repeat the steps in this section ("Evaluating
the PVC") at the remote location. If the problem persists, go to
G.9.3, “Telco Configuration Check” on page 241.