Full Product Manual

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CHECK 1 - Water Level
Ensure water level meets fill lines on both interior
sides of the spa. Check if this resolves the pump’s
malfunctioning.
CHECK 2 - Inside Connection Caps
Make sure the clear plastic connection caps have been
removed before turning on the pump.
CHECK 3 - Bleed Air out of Portable
Control Unit
If PCU makes a grinding noise, no water is going to the
pump. Bleed the air out of the pump by unscrewing the
Air Valve till water is released then re-tightening it. Check
if this resolves the pump’s malfunctioning.
CHECK 4 - Check Spa for Obstructions
Check that inlet/outlet ports inside the tub are clean
and remove any obstructions detected. Check if this
resolves the pump’s malfunctioning.
CHECK 5 - Check Filter Is Clean
Check the filter. If the filter is dirty or scaled wash and/or
replace it.. Check if this resolves the pump’s
malfunctioning.
CHECK 6 - Make Sure Connectors Are
Not Kinked
Check the connection hoses. Make sure that they are not
kinked or bent and that both the spa and the PCU are
set on the same level surface. If you still cannot solve this
problem, please contact us for service.
Part 9 :
SPA OPERATION CHECK LIST
CODE
Causes
Solutions
E1/ E2
Temperature control
sensor short circuit
or open circuit
1. Unplug GFCI from outlet
2. Please contact for service
E3
High Heat:
The water is
over 113F(45℃)
1. Unplug the GFCI cable from the outlet
2. See Part 9: Spa Operation Check List for possible solutions
3. Power on spa again to see if error is resolved, if not please contact for service
E4
Freezing Conditions Detected:
The water is lower than
36F(2℃)
1. Unplug the GFCI cable from the outlet
2. See Part 9: Spa Operation Check List for possible solutions
3. Power on spa again to see if error is resolved, if not please contact for service
E5
Overheat:
The water is
over 122F(50℃)
1. Unplug the GFCI cable from the outlet
2. See Part 9: Spa Operation Check List for possible solutions
3. Power on spa again to see if error is resolved, if not please contact for service
E6
Inlet or outlet on inner
wall are blocked
Filter cartridge is too
dirty
Spa water does not
reach minimum water
level
Air-lock in pump
See Part 9: Spa Operation Check List for possible solutions,
otherwise contact for service
E7
Heater Dry
See Part 9: Spa Operation Check List for possible solutions,
otherwise contact for service
Reset Procedure for Portable Control Unit (if unit overheats)
Locate the small hole marked “RESET” on the bottom of the PCU and
insert a thin object (It should be less than 0.9cm) into the hole and press
down. Reconnect the PCU to the spa.
Part 8 :
PORTABLE CONTROL UNIT ERROR MESSAGES
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