Warranty Information

Cane-line pays the greatest attention the environment, quality, innovation and development of new materials,
product details and last but not least the well being of the people who work for us, when we manufacture our
furniture. Cane-line is certified according to ISO14001 and SA8000.
All Cane-line furniture is therefore produced according to highest quality standards and is developed with a
minimum of maintenance in mind.
However the life of any product is always determined by the care as well as the environment it is used in.
Cane-line offers a 2 year, limited structural warranty on all furniture as well as a warranty against visible forms of
deterioration. This warranty is available for original invoice customers only, up to 2 years after the date of pur-
chase on the original invoice. The warranty covers workmanship and materials on Cane-line products.
If a Cane-line product is found to be defective within the first 2 years after purchase and the defect is reported
to [e-mail] within this period with supporting photos, and the claim is acknowledged and
approved by Cane-line Service, Cane-line will, at its sole discretion repair, refund or replace the product.
Replacement shipping costs are paid by Cane-line within the first 2 years after purchase and must be from the
on the Cane-line invoice stated, original delivery address.
The warranty is only valid if products have been used in the manner in which they are intended for and have not
been exposed to inappropriate use.
The warranty does not cover damage arising from:
1.
Insufficient care, inappropriate use or from non-compliance with the supplied instructions and advice for
receiving, assembling, using, maintaining and storing the furniture, will not be covered by the warranty.
2. General wear and tear or natural fading of the materials used.
3. Rust/corrosion originating from scratches or abrasions that result from general wear and tear, and which
cannot be removed via periodic standard cleaning and maintenance processes including the use of
touch-up paint.
4. The corrosion of stainless steel parts due to use in a confined, chlorinated environment.
5. Minor spots of rust/corrosion, as these are a natural outcome of the material used (iron) and can be
treated using the maintenance guidelines described on www.cane-line.com// downloads.
6. The corrosion of steel furniture, including stainless steel, as a result of direct use in seafront.
7. Any changes in the visual appearance of wood that are directly linked to aging or drying out. As wood
is a living material, the appearance of its surface evolves naturally over time and may be effected by
humidity and changes in this.
8. Stains related to natural materials or matters such as bird droppings, leaves etc. left on the furniture
9. Stains not declared during the unpacking.
10. Damages in shipping.
11. Unauthorized repair or alterations to the products.
12. Damages resulting from fire, flood, storms etc. ie. force majure.
All warranty cases must be reported to the authorized Cane-line partner/ dealer, through whom the product is
originally supplied in order to be validated. In case of any questions or need for additional information’s please
contact [e-mail].
Cane-line A/S – Rynkebyvej 245 – 5350 Rynkeby – Denmark – www.cane-line.com
Cane-line warranty: