Quick Start Guide

Troubleshooting

If you think the printer may have malfunctioned, ﬁ rst refer to the examples

below and check the printer. If the status does not improve even after

checking the relevant items, contact a Customer Support Help Desk.

Power

The power does not turn on.

• Check the battery level.

• If the battery does not charge, press the Forced shutdown switch (=

with a thin rod and then charge the battery again.

Charging

The battery cannot be charged.

• The battery cannot be charged during printing. Charge the battery in the

Standing by to print status or the Power oﬀ status.

• Use the speciﬁ ed battery charger.

• If the battery does not charge, press the Forced shutdown switch (=

with a thin rod and then charge the battery again.

The battery runs down quickly.

• Battery performance will decrease at low temperatures.

• Battery consumption may increase depending on the printing settings.

• Battery power is consumed in the Standing by to print status. To increase

the number of sheets that can be printed with a single charge, it is

recommended to turn oﬀ the power each time printing is ﬁ nished.

• The app indicates the approximate battery level, and the battery may run

down quickly depending on the printing conditions. It is recommended to

charge the battery soon after use.