Quick Start Guide

App

The QR code cannot be scanned.

• Check that there is no shadow on the QR code and that the QR code is

being scanned from the front.

• Some smartphones may be unable to scan the QR code well. In this

case, register the printer manually.

The message “This photo cannot be used.” is displayed.

• If “This photo cannot be used.” is displayed by the app, the image size

may be too large. Shrink, trim, or otherwise reduce the image size and

then try to print again.

When an error message is displayed

• When trouble occurs in the printer, the printer lamps will indicate an error

and a message will also be displayed on the smartphone screen. When

the action to be taken is displayed together with the error message,

perform the instructed operations. When only an error message is

displayed, refer to the examples in “Troubleshooting” and check the

relevant items. If the problem is not resolved, contact a Customer

Support Help Desk.

• When turning the printer oﬀ and back on again, make sure that the paper

and ink cassette are loaded correctly before turning on the power.

Updating the app and the printer

• Always use the latest version of SELPHY Photo Layout. (=

• It may be necessary to update the printer ﬁ rmware when printing. This

requires a suﬃ cient battery level.

• Do not turn oﬀ the power or press the Forced shutdown switch while

ﬁ rmware update is in progress.