Specifications
Canon
USA
offers a range
of
customer technical support* options:
• Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked
questi
0 ns (www.canontechsupport.com)
• Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040
• Telephone Device for the Deaf (TDD-1-866-251-3752)
• Repair
or
Exchange Service Options:
In
the event service is required for the Product during the limited warranty period, Canon
USA
offers two hardware support
options:
Authorized
Service
Facility
Carry-In
/ Mail-In
Service
Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option, through Canon USA's
Authorized Service Facility
(ASF)
network.
The
name and telephone number
of
the
ASF(s)
near you may be obtained
from
Can'on
USA's Web site at: www.canontechsupport.com or by calling the Canon
USA
Customer
Care
Center at 1-
800-828-4040, or any time while speaking to a technical support person. A Product covered by this limited warranty
will
be repaired or exchanged,
as
determined by Canon
USA,
and returned
without
charge by the
ASF.
InstantExchange
Service
**
Under Canon USA's InstantExchange Service you may exchange
an
eligible defective Product during the limited
warranty period for a new
or
refurbished Product, at Canon USA's option. This Service is available in the continental
Unites States, Alaska and Hawaii and is utilized by calling Canon USA's Customer
Care
Center at 1-800-828-4040
8 a.m. to midnight Monday through Friday and
10
a.m. to 8 p.m. Saturday (except holidays).
The
foregoing times are
subject to change in Canon USA's sole discretion.
If
your call is completed by 3pm Eastern Time, Canon USA's repair
facility will, at its expense, ship out the replacement product the same day, via overnight courier, for delivery the
following business day (second business day in Alaska and Hawaii).
A further explanation
of
the service/support options is available at the time
of
your call to the live technical support number(s)
above or via the website at
www.canontechsupport.com. Please note that under the InstantExchange program, a replacement
product
will
be provided to you prior
toVour
return
of
the defective product. Since the defective product becomes the property
of
Canon
USA
at the time
of
the exchange, the defective product must be returned in the shipping materials provided.
If
the
defective product is not returned,
as
directed, you
will
be responsible for the value
of
the replacement product, for which
Canon
USA
may invoice you.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Canon
U.S.A.,
Inc.
One
Canon
Plaza
Lake
Success,
NY
11042
USA
Canon
is a registered trademark
of
Canon
Inc.
* Support program specifics are subject to change
without
notice.
**
InstantExchange warranty service is subject to the availability
of
refurbished
or
new replacement units.
©2004
Canon
U.S.A.,
Inc.
Canon
is a registered trademark
of
Canon
Inc.
S-SCANNERS-WRC-0504