Specifications

13-7
Troubleshooting
CHECK DOCUMENT A document jam may have
occurred in the ADF.
Remove the jammed
document.
CLOSE COVER
FRONT OR LEFT COVER
A cover is open. Close the cover shown on
the lower line of the LCD
display.
DATA ERROR The machine may have
trouble.
Contact your local
authorized Canon dealer.
DOCUMENT TOO LONG The document fed from the
ADF is longer than 24
7
/8"
(630 mm), or is not feeding
correctly.
– Scan the document on the
platen glass.
– Reduce the length of the
document to within 24
7
/8"
(630 mm), then try again.
DRUM IS NOT SET
INSERT THE DRUM
A drum unit is not installed
or not installed correctly.
Install the drum unit
correctly.
FEEDER PAPER JAM
CHECK THE FEEDER
A document jam may have
occurred in the ADF.
Remove the jammed
document.
INITIALIZING... This message appears when
turning on the main power
switch, or when the machine
is not ready for printing.
Wait until the message
disappears.
LOAD PAPER No paper is loaded in the
paper drawer or stack
bypass, or not inserted
correctly.
Insert the paper drawer as
far as it will go or load paper.
MEM IN USE nn% This message shows the
percentage of the memory
currently in use. This
message is displayed when
you set the document in the
ADF to send a fax.
If you need more space, wait
for the machine to send any
documents in memory. Also
print, send, or delete any
documents stored in
memory.
Message Description Action