Specifications

13-12
Troubleshooting
Error Codes
An error code is a four-digit code shown on an ERROR TX REPORT or an ERROR
RX REPORT when an error occurs.
For details on reports, see Chapter 7, “Reports and Lists,” in the Advanced Operation
Guide.
See the table below for individual error codes.
Error Code Description Action
#0001 A document may be jammed. Remove the jammed document.
#0003 – An attempt was made to send a
document of 24
7
/8" (630 mm) or
longer from the ADF.
– A document takes a long time to
send because it contains too
much data.
– A document takes a long time to
receive.
– Divide the document into smaller
parts and send from the platen
glass.
– Reduce the scanning resolution
before sending.
– Contact the other party and ask
them to reduce their scanning
resolution or divide the document
into smaller parts for sending.
***************************
*** ERROR TX REPORT ***
***************************
TX FUNCTION WAS NOT COMPLETED
TX/RX NO 0005
DEPT. ID 0000001
RECIPIENT ADDRESS 111XXXXX
DESTINATION ID
ST. TIME 12/31 10:50
TIME USE 00'00
PAGES SENT 0
RESULT NG # 0018 BUSY/NO SIGNAL
CANON
0001
12/31/2006 10:50 FAX 123XXXXXX
Error Code