Specifications

13-13
Troubleshooting
#0005 – The other fax machine did not
respond within 35 seconds.
– The other party may not be using
a G3 fax machine.
– Send the document again.
Contact the other party and have
them check their fax machine. If
you are making an overseas call,
add a pause to the number.
– Check with the other party and
send the document to a
G3 fax machine. If the other party
does not have a G3 fax machine,
try sending your document using
a transmission mode the other
party’s fax machine supports.
#0009 The paper has run out or the paper
drawer is not set properly.
Load the paper or reset the paper
drawer properly.
#0012 You could not send because the
recipient’s machine is out of paper.
Contact the recipient and ask them
to load the paper.
#0018 There is no reply when you redial.
You could not send, because your
fax signal was not returned as the
recipient’s line was engaged.
Check that the recipient’s line is not
engaged and try again from the
beginning.
#0037 The memory is full. Print, send, or delete any
documents stored in memory.
#0703 The memory for image data is full
when sending color documents.
– Wait a few moments, and then try
sending again after other send
jobs are complete.
– Erase documents stored in
memory. If the machine still does
not operate normally, turn the
main power OFF, and then back
ON.
Error Code Description Action