Specifications

13-16
Troubleshooting
#0802 – The name of the SMTP Server in
<E-MAIL/I-FAX> in <NETWORK
SETTINGS> in <SYSTEM
SETTINGS> is incorrect.
– The DNS server name in <DNS
SETTINGS> in <TCP/IP
SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM
SETTINGS> is incorrect.
– Connection to the DNS server
failed.
– Check the name of the SMTP
Server in <E-MAIL/I-FAX> in
<NETWORK SETTINGS> in
<SYSTEM SETTINGS>.
– Check the DNS server name in
<DNS SETTINGS> in <TCP/IP
SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM
SETTINGS>.
– Check that the DNS server is
functioning normally.
#0804 You have no permission to access
the folder.
Change the setting on the server to
enable access to the folder.
#0806 – An incorrect user name or
password was specified for the
sending of a file to a file server.
– An incorrect destination was
specified for the sending of an e-
mail message or I-fax.
– Change the user name or
password.
– Check the e-mail or I-fax address.
#0808 – A timeout error occurred while the
machine was communicating with
the FTP server.
– The FTP server returned an error
while trying to connect. The
destination is not correct. An error
occurred on the server side
during transmission.
– Check that the FTP server is
functioning normally. Check the
network status.
– Check that the FTP server is
functioning normally. Check the
network status. Check the
destination setting. Check the
status and setting of the file
server.
Error Code Description Action