Printer Guide
IMPORTANT: Read this manual carefully. Use this manual when you need quick reference help for the printer feature of your machine. Using Your Documentation Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs. Setting up the machine .................................. Setting up paper ............................................ Set-up Instructions Installing Printer Driver............................
How This Manual Is Organized Chapter 1 Before You Start Chapter 2 Installing the Printer Driver (Canon Advanced Printing Technology (CAPT)) Chapter 3 Printer Properties Chapter 4 Checking the Status of a Print Job Chapter 5 Troubleshooting Appendix Printer Specifications Index Glossary •Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions.
Legal Notices Trademarks LBP, Canon, and the Canon Logo are trademarks of Canon Inc. Microsoft®, Windows®, and Windows NT® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or in other countries. Other brand and product names are trademarks or registered trademarks of their respective companies. In this manual, Microsoft®, Microsoft® Windows®, and Microsoft® Windows NT® are referred to as Microsoft, Windows, and Windows NT respectively.
Contents Chapter 1: Before You Start Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Chapter 2: Installing the Printer Driver (Canon Advanced Printing Technology (CAPT)) What is CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Use This Manual ■ Symbols Used in This Manual Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING • Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. CAUTION • Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly.
■ Displays Used in This Manual Screenshots of computer operation screens used in this manual may differ from the ones you actually see, depending on the model or options that come with your machine. The keys or buttons which you should press are marked with , as shown below. When multiple buttons or keys can be pressed, they will be highlighted and mentioned in the order in which they should be pressed. 4 The Wizard displays a list of available printers. Click Have Disk….
■ Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft® Windows® 95 operating system: Windows 95 Microsoft® Windows® 98 operating system: Windows 98 Microsoft® Windows® Millennium Edition operating system: Windows Me Microsoft® WindowsNT®4.
Chapter 1 Before You Start This chapter provides an explanation of the system environments required for using the CAPT (Canon Advanced Printing Technology). It also explains where to find help and information regarding the installation and use of this software.
Introduction The CAPT (Canon Advanced Printing Technology) gives users of Microsoft Windows 95, Windows 98, Windows Millennium Edition, Windows NT Version 4.0, Windows 2000, or Windows XP (hereafter called Windows 95/98/Me/NT 4.0/2000/XP) operating system the ability to make full use of the printer. The CAPT enables you to print from any Windows application to your machine. You can acquire information about Canon products and update your software on the Canon home page (http://www.usa.canon.com).
Where to Find Help Here’s where to get immediate help if you are having problems installing or using the software, or your machine. README.TXT file Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your printer driver are included in the README.TXT file provided with the software. The README.TXT file is located in /English/ folder of the software CD-ROM.
Chapter 2 Installing the Printer Driver (Canon Advanced Printing Technology (CAPT)) This chapter describes CAPT (Canon Advanced Printing Technology).
What is CAPT Canon Advanced Printing Technology (CAPT) This is a software that extends the power of the Windows operating system to a printer to speed up and simplify printing. The Canon Advanced Printing Technology provides more printing control and bi-directional communication between the printer and a computer running a Windows application.
Windows 95/98/Me For installation instructions using the CD-ROM menu, please refer to the Set-up Instructions. USB Users ■ Windows 98/Me Plug and Play Following is the installation procedure of plug and play for “Using USB Port” under Windows 98. Before you install the software, make sure you do the following: • Connect the machine to your computer ( Set-up Instructions). • Turn on the machine ( Set-up Instructions). • Start up Windows 98.
2 Select Search for the best driver for your device (Recommended) in the Add New Hardware Wizard and click Next >. 3 Select Specify a location and click Browse… to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win9x, then click Next >. Installing the Printer Driver (Canon Advanced Printing 2 Click Next > on Windows driver files search for the device. 4 Enter the name you wish to use, then click Finish.
5 When the installation is complete, the following dialog box appears. Click OK to close the dialog box. Click Finish on the Add New Hardware Wizard. Parallel Port Users ■ Add Printer Wizard To install the CAPT on a local computer using Windows 95/98/Me, you can use the Windows 95/98/Me Add Printer Wizard. Following is the installation procedures for “Using Parallel Port” under Windows 98. 1 From the Start menu, select Settings, then Printers. The Printers folder appears.
3 Select Local Printer and click Next >. 4 The Wizard displays a list of available printers. Click Have Disk….
5 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the path name that contains the printer software, then click OK. For example, if you are using the CD-ROM to install the software, and your CD-ROM drive is drive D:, the path name would be D:\English\Win9x. 6 Select the printer, and click Next >.
7 Select the printer’s port, and then click Next >. 8 Enter the name you wish to use, then click Finish. Installing the Printer Driver (Canon Advanced Printing 2 9 When the installation is complete, the following dialog box appears. To close the dialog box, click OK. Click Finish on the Add New Hardware Wizard.
Windows NT 4.0/2000/XP USB Users ■ Windows 2000/XP Plug and Play Following is the installation procedure of plug and play for “Using USB Port” under Windows 2000. Before you install the software, make sure you do the following: • Connect the machine to your computer ( Set-up Instructions). • Turn on the machine ( Set-up Instructions). • Start up Windows 2000. In order to use the printer via USB, the following requirements need to be satisfied.
3 The Found New Hardware Wizard dialog box appears. Click Next >. Select Search for a suitable driver for my device (recommended) in the Found New Hardware Wizard and click Next >. • “Unknown” may be displayed as the name of the device. NOTE 4 Select Specify a location and click Next >.
5 The Found New Hardware Wizard dialog box appears. Click Browse… to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win2000, then click OK. Click Next > on Driver Files Search Results. NOTE 6 When the installation is complete, the following dialog box appears. Click OK to close the dialog box. Click Finish on the Found New Hardware Wizard.
. 1 Plug and Play will activate and the Found New Hardware Wizard dialog box appears. Click Next > 2 Select Search for a suitable driver for my device (recommended) in the Found New Hardware Wizard and click Next >. Installing the Printer Driver (Canon Advanced Printing 2 • “Unknown” may be displayed as the name of the device.
3 Select Specify a location and click Next >. Click Next > on Driver Files Search Results. • Click Yes if the Digital Signature Not Found dialog box appears. 2 Installing the Printer Driver (Canon Advanced Printing 4 The Found New Hardware Wizard dialog box appears. Click Browse… to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win2000, then click OK.
■ Windows NT 4.0 Add Printer Wizard To install the CAPT on a local computer using Windows NT 4.0, you can use the Windows NT Add Printer Wizard. 1 Log on as member of Administrators. The full control access right for the printer is necessary for the installation of the CAPT. 2 From the Start menu, select Settings, then Printers. The Printers folder appears. 3 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. 4 Select My Computer, then click Next >.
6 Click Have Disk… in the Manufacturers/Printers dialog box. For example, if you are using the CD-ROM to install the CAPT, and your CD-ROM drive is drive D:, the path name would be D:\english\WinNT40. 8 Select your printer model from the list of printers displayed, then click Next >. 2 Installing the Printer Driver (Canon Advanced Printing 7 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the path name that contains the CAPT, then click OK.
9 Click Next > to accept the default printer name, or enter the name you wish to use, then click Next >. 2 Installing the Printer Driver (Canon Advanced Printing 10 Select whether this printer is shared or not shared with other computers. If it is shared, select all the operating systems that will use this printer. Click Next >.
11 Click Yes if you want to print a test page, or No if you do not want to print a test page, then click Finish. 12 When the installation is complete, the following dialog box appears. Click OK to close the dialog box. 13 If you opted to print a test page, the test page prints after the installation completes, and the following dialog box appears. If the test page printed correctly, click Yes.
■ Windows 2000/XP Add Printer Wizard To install the CAPT on a local computer using Windows 2000/XP, you can use the Add Printer Wizard. Following is the installation procedure for “Using Parallel Port” under Windows 2000. 1 Log on as member of Administrators. The full control access right for the printer is necessary for the installation of the CAPT. 2 From the Start menu, select Settings, then Printers (in Windows XP, select Printers and Faxes from Start menu).
5 Select the printer port or ports you want to use, then click Next >. Click Have Disk… in the Manufacturers/Printers dialog box. 2 Installing the Printer Driver (Canon Advanced Printing 6 7 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the path name that contains the CAPT, then click OK. For example, if you are using the CD-ROM to install the CAPT, and your CD-ROM drive is drive D:, the path name would be D:\English\Win2000.
8 Select your printer model from the list of printers displayed, then click Next >. 2 Installing the Printer Driver (Canon Advanced Printing 9 Click Next > to accept the default printer name, or enter the name you wish to use, then click Next >.
10 Select whether this printer is shared or not shared with other computers. Click Next >. 2 Installing the Printer Driver (Canon Advanced Printing 11 Click Yes if you want to print a test page, or No if you do not want to print a test page, then click Next >.
12 Click Finish. • Click Yes if the Digital Signature Not Found dialog box appears. NOTE Windows creates the Canon PC1200 iC D700 icon on the Desktop, and the Canon PC1200/iC D700 icon is added to the Printers folder. 13 When the installation is complete, the following dialog box appears. Click OK to close the dialog box. 14 If you opted to print a test page, the test page prints after the installation completes, and the following dialog box appears. If the test page printed correctly, click OK.
Network Users Connecting to the imageCLASS D700 Series Already on Your Network If the imageCLASS D700 series is already on your network you can install it in two different ways. The easiest way is using automatic network download. If network download is not available, you can use the Add Printer Wizard. ■ Network Download Windows 95/98/Me and Windows NT 4.0/2000/XP clients can download the drivers for the D700 series automatically.
4 Enter the network path or print queue that you want to connect to, or use Browse… to open the Browse for Printer dialog box to select the printer. NOTE • Depending on your network environment, the installation of the driver may be carried out automatically. In this case you needn’t perform steps 5 to 8 below. 5 The Wizard displays a list of available printers. Click Have Disk…. 6 The Install From Disk dialog box appears.
■ Windows NT 4.0/2000/XP Add Printer Wizard To install the CAPT for a network printer you can use the Windows NT 4.0/2000/XP Add Printer Wizard. 1 Log on as member of Administrators. The full control access right for the printer is necessary for the installation of the CAPT. 2 From the Start menu, select Settings, then Printers (in Windows XP, select Printers and Faxes from Start menu). The Printers (in Windows XP, Printers and Faxes) folder appears.
Printer Sharing By using your D700 series machine on a network, users can share the device for printing. Printer sharing with the D700 series requires that both the print server and the client devices are using Windows 95 or later, or Windows NT 4.0 or later. The print server and client do not need to use the same operating system, and it is possible to print from a Windows 95/98/Me client to a Windows NT 4.0/2000/XP print server, or vice versa.
Connecting the imageCLASS D700 Series as a Network Printer If you plan to share the D700 series on a network, install the print server locally, then make the following settings. See your print server system documentation for more information. ■ Windows 95/98/Me Server Settings Network Settings 1 Double-click the Network icon in the Control Panel. 2 Select the Configuration tab, then click Add. Installing the Printer Driver (Canon Advanced Printing 2 3 Select Service, then click Add.
5 Select File and Printer Sharing for Microsoft Networks in the Network Services box, then click OK. NOTE 2 Installing the Printer Driver (Canon Advanced Printing 6 Click File and Print Sharing. • Be sure there is a check by “I want to be able to allow others to print to my printer(s).
7 Select the Access Control tab and check either “Share-level Access Control” or “Userlevel Access control.” 8 Click OK and then restart Windows.
Printer Settings Share-level Access Control 1 Open the Canon PC1200/iC D700 Properties window, then check “Shared As” in the Sharing tab. 2 Enter the Share Name, Comment, and Password as needed. 3 Click OK.
User-level Access Control 1 Open the Canon PC1200/iC D700 Properties window, then check “Shared As” in the Sharing tab. 2 Enter the Share Name and Comment, as needed. 3 Click Add, and select the users allowed to access the printer.
4 Click OK when you have finished adding users. 5 Click OK again. • Do not enter space or special character in the Share Name.
■ Windows NT 4.0/2000/XP Server Settings Add Server Service (Windows NT 4.0) 1 Double-click the Network icon from the Control Panel. 2 Select the Services tab, and if the Server is not shown, click Add. 3 Select the Server, and click OK. Installing the Printer Driver (Canon Advanced Printing 2 4 Restart Windows.
Add Server Service (Windows 2000) 1 From the Start menu, select Settings, then Network and Dial-up Connections. The Network and Dial-up Connections folder appears. 2 Right-click the Local Area Connection icon, then select Properties from the menu. The Local Area Connection Properties dialog box appears. 3 Select File and Printer Sharing for Microsoft Networks, then click OK. Add Server Service (Windows XP)* 1 From the Start menu, select Control Panel. The Control Panel folder appears.
5 Select File and Printer Sharing for Microsoft Networks, then click OK. Installing the Printer Driver (Canon Advanced Printing 2 * The procedure for Windows XP is given for Category View Mode.
Printer Sharing Settings 1 Open the Canon PC1200/iC D700 Properties window, then check “Shared” in the Sharing tab. 2 Enter the Share Name as needed. 3 Click OK. The printer icon changes to indicate sharing. • Sharing settings may also be made during installation. NOTE Installing the Printer Driver (Canon Advanced Printing 2 ■ Status Display The status of a shared printer displays on both the print server and client computer, and job operations can execute from either.
“Canon PC1200/iC D700” Group After installation is complete, the CAPT program group is created. You can select the following from the PC1200/iC D700 group: • Canon PC1200/iC D700 Uninstallation Starts the uninstall program for the CAPT. If the CAPT is not working properly, it might help to uninstall and then install it again. ( Chapter 4, Troubleshooting.) 2 Installing the Printer Driver (Canon Advanced Printing • Canon PC1200/iC D700 Help Selects the Canon PC1200/iC D700 Help file for the CAPT.
Printing with the CAPT The CAPT offers bi-directional communication between the computer and machine. To take advantage of the bi-directional communication, one end of a bi-directional parallel cable connects to the printer and the other end connects directly to your computer. • You must use a bi-directional cable for proper operation. NOTE Every time you print, the CAPT displays the Canon PC1200/iC D700 Status Window.
Chapter 3 Printer Properties This chapter describes the dialogs and settings on the Printer Properties screens. It includes the following information: • Windows 95/98/Me Printer Properties • Windows NT4.
Windows 95/98/Me Printer Properties With the CAPT, you initiate printing as you normally would from a Windows application. From the Print dialog box, usually accessed from an application’s File menu, you can select Properties to proceed to the Canon PC1200/iC D700 Properties dialog box and its printing options. • You can open the Properties dialog box from the Printers folder. The number of tabs displayed in the Properties dialog box depends on how you have your system set up.
■ General Tab Lets you print a test page or define separator pages. Refer to your Windows operating system documentation for more information.
■ Details Tab Specifies the printer port and time-out settings. Refer to your Windows operating system documentation for more information. Printer Properties 3 Spool Settings… The installer sets the following defaults.
■ Sharing Tab Specifies the printer-sharing settings. This tab is available only when file and printer sharing is turned on. Refer to your Windows operating system documentation for more information.
■ Page Setup Tab Specifies paper size, scaling, number of copies, orientation, and pages per sheet. Printer Properties 3 Default settings depend on the country/region of purchase. Page Size lets you select the paper size you are working with in your application. (A3, B4, A4, B5, A5, Letter, Legal, Executive, Statement, DL, COM10, ISO-C5, Monarch, and 3 custom paper sizes. The names of the custom paper sizes are set with the Custom Paper Size... option.
Manual Scaling lets you shrink or enlarge images. This option only appears when 1 Page per Sheet is selected as the Page Layout. Check on the check box to set a reduction or enlargement percentage (10 to 200). View Settings To get a quick view of your current settings, click View Settings, which is located on the Page Setup, Finishing, Paper Source and Quality tabs. Click on the tabs in the View Settings dialog box to view the settings for each tab. Custom Paper Size Settings Custom Paper Size...
Selecting a Custom Paper Size Setting 1 Select one of the predefined sizes from the Custom Paper List. 2 If you wish, enter a unique name in the Name area. 3 Select the Unit of measurement (Millimeter or Inch) 4 Define the Paper Size using the Width (76.2 to 215.9 mm/3.00 to 8.50 inches) and Height (127.0 to 355.6 mm/5.00 to 14.00 inches) settings. 5 Click OK to accept your changes. If you wish to restore the default settings to all of the custom sizes, click Restore Defaults.
Overlay Overlay Printing allows to overlay the document created in any Windows application onto a preselected form file. For example, if there is a form file containing a company name, logo, or address, it will be printed in the same position on each page of the document altogether with the print data created in an application. You can easily create perfectly formatted documents with the same appearance from any Windows application.
Setting Overlay To make settings for overlay printing click Overlay... on the Page Setup tab. The Overlay dialog box appears. Use Browse… to select the file that contains the overlay data. Printer Properties 3 Default settings depend on the country/region of purchase. File Name sets the file name to use as the overlay form. File Name dropdown list stores up to 9 file names beside the default (none) setting. You can use Browse... button to select the file that contains the overlay data.
Overlay Placement Print results may differ depending on the placement of the overlay and application print data (Background/Foreground). When the overlay and application print data overlap, print result may differ depending on the overlay file format and the application being used. Settings for overlay printing of your machine allow you to place overlay form in the foreground (in front) or in the background (in back) of the application print data.
■ Finishing Tab Specifies how final output is collated and printing pages in reverse output order. Check the check boxes to collate the document or print it in reverse output order.
■ Paper Source Specifies the paper source and paper type settings. Printer Properties 3 Paper Source lets you specify paper feed method. Select from Cassette or Multi-purpose Tray.
■ Quality Tab Specifies the resolution, halftoning method, brightness, and contrast settings. Printer Properties 3 Resolution lets you specify the printer’s resolution in dots per inch (600,300). Halftones is the process of converting a greyscale image to black dots and white (unprinted) dots that simulate the grey shades in the original image. Different halftone patterns give different grey shade results. Brightness is the relative proportion of light and dark areas.
Detailed Settings Details... accesses the settings for toner saver, and Image Refinement. Toner Save thins the black areas of print data, so toner consumption is reduced. Image Refinement is a printer technology from Canon, with which the printer automatically senses and refines the jagged edges and ragged curves of characters and graphics.
Windows NT4.0/2000/XP Printer Properties and Default Document Properties The CAPT for Windows NT 4.0/2000/XP has two main dialog boxes: the Printer Properties dialog box and the Default Document Properties* dialog box.
■ General Tab Specifies to print a test page and separator pages. Refer to your Windows operating system documentation for more information. Printer Properties 3 ■ Ports Tab Lets you specify the port to which the printer is attached. Refer to your Windows operating system documentation for more information.
■ Scheduling Tab Lets you define print spooling settings. Refer to your Windows operating system documentation for more information. “Spool print documents so program finishes printing faster” and “Start printing immediately” are set automatically when you install the printer driver. Printer Properties 3 ■ Sharing Tab Specifies the printer-sharing settings. Refer to your Windows operating system documentation for more information.
■ Security Tab Lets you specify security settings. Refer to your operating system documentation for more information.
■ Paper Selection Tab This printer driver supports three custom paper sizes. Using the custom forms defined on the Forms tab in the print server’s Properties dialog box, you can add information about the custom paper sizes. Form definitions must conform to the printer’s specifications. Printer Properties 3 Selected Paper shows the three sizes names. Change Paper… opens the Change Paper dialog. This dialog contains a listing of the available papers, and their definitions (Available Paper has Height: 127.
■ Page Setup Tab Specifies paper size, scaling, number of copies, orientation, and pages per sheet. Default settings depend on the country/region of purchase. Page Size lets you select the paper size you are working with in your application. (A3, B4(JIS), A4, B5(JIS), A5, Letter, Legal, Executive, Statement, Envelope DL, Envelope #10, Envelope C5, Envelope Monarch, and 3 custom paper sizes.) Printer Properties 3 Output Size lets you select the paper size to print on.
View Settings To get a quick view of your current settings, click View Settings, which is located on the Page Setup, Finishing, Paper Source and Quality tabs. Click on the tabs in the View Settings dialog box to view the settings for each tab. For example, if there is a form file containing a company name, logo, or address, it will be printed in the same position on each page of the document altogether with the print data created in an application.
Setting Overlay To make settings for overlay printing click Overlay... on the Page Setup tab. The Overlay dialog box appears. Use Browse… to select the file that contains the overlay data. Default settings depend on the country/region of purchase. File Name sets the file name to use as the overlay form. File Name dropdown list stores up to 9 file names beside the default (none) setting. You can use Browse... button to select the file that contains the overlay data.
Overlay Placement Print results may differ depending on the placement of the overlay and application print data (Background/Foreground). When the overlay and application print data overlap, print result may differ depending on the overlay file format and the application being used. Settings for overlay printing of your machine allow you to place overlay form in the foreground (in front) or in the background (in back) of the application print data.
■ Finishing Tab Specifies how final output is collated and sets printing pages in reverse output order. Check the check boxes to collate the document or print it in reverse output order. Printer Properties 3 Preferences Preferences... on the Finishing tab window opens the Preferences dialog box. The check box lets you turn EMF Spooling on. If this is not checked, EMF Spooling will be off. This setting is unchecked by default.
■ Paper Source Tab Specifies the paper source and paper type settings. Paper Source lets you specify paper feed method. Select from Cassette or Multi-purpose Tray.
■ Quality Tab Specifies the resolution, halftoning method, brightness, and contrast settings. Resolution lets you specify the printer’s resolution in dots per inch (600,300). Printer Properties 3 Halftones is the process of converting a greyscale image to black dots and white (unprinted) dots that simulate the grey shades in the original image. Different halftone patterns give different grey shade results. Brightness is the relative proportion of light and dark areas.
Detailed Settings Details... accesses the settings for toner saver and Image Refinement. Toner Save thins the black areas of print data, so toner consumption is reduced. Image Refinement is a printer technology from Canon, with which the printer automatically senses and refines the jagged edges and ragged curves of characters and graphics.
Chapter 4 Checking the Status of a Print Job This chapter describes how to check the status of print jobs. You can track and control your print jobs using either of the following methods: 4 Checking the Status of a Print Job • The Canon PC1200/iC D700 Status Window Tells you exactly what is happening with the current print job. • The Windows Printers (in Windows XP, Printers and Faxes) folder Helps you control and manage all print jobs in a queue for all printers installed in Windows.
Opening the Status Window The Canon PC1200/iC D700 Status Window opens automatically in the following situations: • When you print a document, provided “While Printing” is selected for “Display Printer Status Window” the Option Settings dialog box of the Status Window. • When an error occurs or user action is required. • When Windows starts, if the Status Window was open the last time Windows was closed.
Using Canon PC1200/iC D700 Status Window The Status Window is a program used to display the status of jobs and perform printer operations. Menu bar Printer icon Printer status message area Animation area Message area Progress bar Tab window Job information area Status bar Window area Description Menu bar Contains menu options to control the Status Window and the printer. Printer icon Displays the current printing status and error conditions.
■ Using the Menu Bar Job Menu You can select the Job menu from the menu bar of the Canon PC1200/iC D700 Status Window: The Job menu includes the following options: Checking the Status of a Print Job 4 • Pause temporarily halts printing of the current document. After the current page completes printing, the printer pauses until you select Resume Job. • Resume resumes printing with the next page of the document you paused. • Cancel cancels printing of the document currently being printed.
Settings Menu You can select the Settings menu from the menu bar of the Canon PC1200/iC D700 Status Window: The Settings menu includes the following selections: • Options... opens the Option Settings dialog box that lets you change the settings for the Status Window. • Port... opens the Port Setting dialog box when the printer is connected to a local parallel port. This setting is unavailable if the printer is not connected to a local parallel port, or while printing is in progress.
• Display Printer Status Window lets you select when the Status Window displays. • While printing—The Status Window opens automatically each time you print. • Only when Errors Occur—The Status Window opens only when an error occurs. To manually open the Status Window, click the Status Window icon in the Windows taskbar, and then click the Canon PC1200/iC D700. You can change display options even as a document prints, but the changed settings do not take effect until the next print job.
■ Using the Help Menu You can select the Help menu from the menu bar of the Canon PC1200/iC D700 Status Window: • Help Topics displays the search window for help topics. • About... displays Status Window version information.
■ Using the Toolbar The toolbar has three buttons that you can use to pause, resume, or delete the current print job. Pause: Temporarily halts printing the current document. The current page finishes printing. Resume: Continues printing after a pause. Printing restarts with the next page of the document you paused. • When the Print Job List tab is selected, none of the buttons are displayed. NOTE 4 Checking the Status of a Print Job Cancel: Cancels the current print job.
■ Using the Tab Window Print Job Details This tab shows information related to the job that is currently printing. The following types of information are displayed: • Document Name • User Name • Host Name • Approximate Time Remaining • Approximate Finish Time Some of this information may not be displayed, depending on the printer status.
Print Job Log This tab shows information related to jobs that are completed. The following types of information are displayed: • Document Name • Result • Owner • Pages • Complete Time The job history displayed in the job information area can list a history of up to 100 jobs, beginning from the time the Status Window was started. The job logs list clears whenever you terminate the Status Window.
Print Job List This tab shows information related to the jobs that have not yet started.
Network Printer Status Viewing the print status The status of a network printer can be viewed on the print server as well as the client. For job status to be displayed in the client’s Status Window, the print server’s Status Window must be running. If the status option “While Printing” has been selected for “Display Printer Status Window” in the Option Settings dialog box of the Status Window on the client, the client’s Status Window opens automatically once printing from the server starts.
The Status Window Icon If you minimize the Status Window, you can still see the printer status displayed as an icon on the taskbar. To open the Status Window, simply click on the taskbar button. Icons also appear in the Status Window. The table below shows the Status Window icon and the taskbar icon. Printer Ready Indicates that the printer is ready to print. Printing Paused Indicates that printing has paused.
Chapter 5 Troubleshooting This chapter includes information to help you solve printer problems. A problem might have one or a combination of causes, including a computer malfunction, software errors, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer. If you can print a self test, but the printer does not print other jobs, or your printed output is not what you expected, the problem is with your computer, software, or cables.
Printer Problems Cause Solution Printer does not print Paper might not be loaded. Make sure paper is loaded. A copy job might not have been completed due to the Out of Paper status. The print job will start automatically when the copy job is completed. Please, load paper. Print jobs might be stalled. Check the Canon PC1200/iC D700 Status Window for stalled jobs. The cartridge might not be installed correctly. Check that the cartridge is installed correctly.
Cause Solution Printout is wrong There might be a communications problem between the printer and your computer. Make sure your cable connections are secure. Make sure your parallel interface cable is less than 9.9 feet (3.0 m) or USB interface cable is less than 16.5 feet (5.0 m) long. Make sure you are not using a switch box. Check that you have selected the correct printer driver in Windows. The wrong printer is selected in the Printers folder.
CAPT Problems Cause Solution CAPT is not working properly The CAPT (Canon PC1200/iC D700) is not selected as the default printer driver for imageCLASS D700 series. Specify the CAPT (Canon PC1200/iC D700) as the default driver for the imageCLASS D700 series. The software might not be installed properly. Refer to “Using the Trouble Shooter” on page 5-8. To check if the CAPT is installed correctly, try printing a page from an application. If the print fails, the CAPT is not installed correctly.
Cause Solution “File not found on CDROM” error when starting the CD-ROM Menu. The program is loaded from the hard disk drive. Remove the CDMENU.EXE file from your hard disk drive and restart the CDROM Menu program from the compact disc labeled “User Software”. Cannot install CAPT using USB port. (Windows 98/Me/2000/ XP) USB class driver is not properly installed. Perform the following steps. 1) Make sure the printer is connected to your computer using a USB cable and the printer is turned on.
CAPT Messages The CAPT displays the status of your printing environment and current print job in the Status Window. Alerts Alerts identify problems that must be corrected before printing can continue. Sometimes messages remind you to do something, such as clear jammed paper. In other cases, alerts tell you what is wrong and how to fix it. Action Out of paper The printer is out of paper. Add paper. When you add paper, the Status Window displays “Ready to Print” automatically.
Message Action Communication error Your computer and printer are not communicating. This happens if the printer power shuts off, the cable is disconnected, or the cable is not bi-directional. Printer Error The Canon Advanced Printing Technology has detected an internal device error. 1 Unplug. 2 Reinsert the power plug into the power outlet. 3 If the same error occurs, unplug the power plug again. 4 If the error persists, contact your Canon authorised service representative.
Using the Trouble Shooter The Trouble Shooter is a utility for solving printing problems in Windows 95/98/Me or NT 4.0/2000/XP. The Trouble Shooter checks for system configuration setting errors, and if possible, makes automatic corrections. The Trouble Shooter does not detect problems related to hardware, such as printer cable problems, parallel port failure, or ECP setting errors. To start the Trouble Shooter, select the Canon PC1200 iC D700 Trouble Shooter icon in the Canon PC1200 iC D700 group.
When Trouble Shooter is done checking your files, it displays a dialog box similar to the one below. In the Exit dialog box, Trouble Shooter prompts if you want to save the results as a text file. Check the Save Result check box and enter the desired filename. The file saves with the extension of .log. 5 Troubleshooting While Trouble Shooter is running, it saves a log file with the name tshooter.tmp in your system temp directory, such as \windows\temp or \temp.
Uninstalling the CAPT If the CAPT is not working properly, it might help to remove it and install it again. Before you begin, be sure you have the installation software available for installation. Before uninstalling the CAPT, make sure you close all running applications. To uninstall: 1 Click the Start button, then point to Programs (in Windows XP, All Programs). 2 Point to Canon PC1200 iC D700. 3 Click Canon PC1200 iC D700 Uninstallation. 5 Windows 95/98/Me: Click OK and your system restarts.
Appendix Printer Specifications • Hardware Printing speed: 16 pages per minute (Letter) Resolution: 600 dpi Paper sizes: Letter Plain paper, colored paper, recycled paper Maximum capacity: 500 sheets (20lb bond / 80g/m2 paper) Multi-purpose Tray: 76.2 x 127 mm to 216 x 356 mm (3” x 5” to 8-1/2” x 14”) Plain paper, colored paper, recycled paper, transparencies, tracing paper, thick paper, labels, envelopes, postcards Maximum capacity: 100 sheets (20lb bond / 80g/m2 paper), stack approx.
Index Numerics 600 dpi A-1 A A4 paper A-1 Abnormal condition icon 4-13 AC G-1 Add Printer Wizard Windows 2000/XP 2-18–2-22 Windows 95/98/Me 2-5–2-8 Windows NT 4.0 2-14–2-17 Adobe Type Manager fonts, cannot use 5-4 Attention required icon 4-13 Details tab, Windows 95/98/Me 3-4 Details...
Local printer 2-2–2-22 M Megabyte G-4 Memory, Insufficient 5-6 Menu bar Status Window 4-3 using 4-4–4-7 Messages 5-6–5-7 Minimizing, Status Window 4-13 Multi-purpose tray A-1 N NetPilot G-4 Network Adapter G-4 Network printer 2-27–2-36 No power supplied 5-2 O Options menu, using 4-5–4-6 Orientation G-4 Out of paper 5-6 Overlay 3-9, 3-22, G-5 P Page setup tab custom paper size 3-7 Windows 95/98/Me 3-6 Windows NT 3-21 Pages per minute A-1 Paper delivery A-1 Paper feed G-5 Paper Jam 5-6 Paper selection tab
Server settings Windows NT 4.
Glossary Glossary A AC Alternating Current. The type of electrical current typically available from household wall outlets. Alert A message displayed in the Printer Status Window when a problem or condition caused the Canon Advanced Printing Technology to pause printing. You must follow the on-screen instructions before printing resumes. G Glossary Adapter An optional device that allows you to connect your printer directly to a network. See also Peer-to-peer connection.
Collate To print multiple copies of a multi-page document in sequential page order. Command An instruction that tells the printer to perform a certain function. Commands are sent from the computer to the printer via the interface cable when the printer is ready. Control Panels The set of Windows programs you can use to change system, hardware, software, and Windows settings. G Glossary Contrast The degree of difference between the lightest and darkest areas of an image.
Folder A container in which documents, program files, and other folders are stored on your disks. Formerly referred to as a directory. Font A complete set of characters of the same size and style, for example, 12-point Courier bold. Form A custom paper size, with width and height defined by the user. Greyscale image A bitmap image that stores data for each dot as a shade of grey, rather than as black or white.
J Jam A situation created when paper becomes caught along the paper path. You must remove jammed paper before you can continue printing. K Kilobyte (KB) A unit of measurement, representing the binary number 1024, used to describe printer or computer memory size in thousand-byte units. Landscape The printing of text and graphics along the length of the page. G Glossary L Local printer A printer that is directly connected to your computer, using a parallel or USB cable.
Overlay Refers to printing in which data that is common to all the pages, such as a logo, titles or table structure, is overlaid with the print data from the application. P Paper feed The act of guiding a sheet of paper into the printer’s paper path. Paper path The route that paper travels through the printer. G Glossary Paper jam A situation created when paper becomes caught along the paper path. You must remove jammed paper before you can continue printing. Paper Source Source of paper feed.
Platen The document scanning unit. Slide it aside to access internal parts of the machine for maintenance or removing paper jams. Point size Character height is defined in points: one point is 1/72 of an inch. Portrait The printing of text along the width (short edge) of the page. Print Monitor The network adapter print monitor is software that prints through the network adapter.
R Random Access Memory (RAM) The working memory of the computer in which programs and data are temporarily stored while you use them. Resetting or shutting off the computer clears all information from RAM. Printing very complicated documents might require closing other running programs or adding more RAM to the computer. See also Physical RAM, Virtual memory. G Glossary Resolution The density of dots for any given output device, expressed in terms of dots per inch (dpi).
Start menu The menu that presents commands that are a starting point for all work you do on your computer, such as starting a program, opening a document, finding a file, and getting help. You open the Start menu by clicking the Start button displayed on the Desktop. Status options Settings which determine when the Printer Status Window opens and whether sounds play with messages.
U Universal Serial Bus (USB) interface These are new serial interface standards. This bus automatically recognizes connections (Plug and Play) to allow plugging and unplugging connectors with the power still turned on to the PC or peripheral equipment. V W G Glossary Virtual Memory Space on the hard disk that Windows uses for temporary data storage as if it were actually random access memory (RAM). Windows does this by means of a swap file.
