Service manual

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6. TROUBLESHOOTING FLOWCHART

6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)

At end of refurbishment, set the printer to the default shipment conditions (with the paper lifting plate in the raised

position, and the carriage locked in the home position), following the steps below.

1. Install the ink cartridges, and while pressing and holding the Power button, connect the AC plug. After the

Power LED lights in green, with the Power button still pressed, press the Resume/Cancel button 2 times,

and release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed,

the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

2. Print the shipment inspection pattern, and reset the EEPROM, following the procedures in 4. SERVICE

MODE.

3. Press the Power button to turn off the printer. (The paper lifting plate is raised, and the carriage moves to

the print head replacement position.) Remove the ink cartridges. (DO NOT print after this point.)

Open access cover,

and install print head

Power ON

Service Call

Error?

Connect to computer

Shipment inspection

pattern printing

Yes

ee 4. SERVICE MODE for

printing method.

< Shipment inspection pattern check items>

(See APPENDIX 1, SHIPMENT INSPECTION PATTERN 1.)

1. Non-ejection of ink: Yes NG

2. Top of form: Off the paper NG

3. Vertical lines: Not connected NG

4. Gray area: White lines / uneven density NG

Replace print head and print

shi

ment ins

ection

attern

Main waste ink counter

less than 7%?

Normal Defective

Yes

Service Call

Error?

Visually check the platen waste ink

absorber, and replace it if it is

soiled.

Correct?