Extra Information

Error Message Appears on a PictBridge (Wireless LAN) Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN)
compliant device and the countermeasures to clear them.
Note
• This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant
devices. The error messages and operations may vary depending on the device you are using. For
errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the Support Code (error
number) on the LCD and take the appropriate action to clear the error.
Support Code List
• For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer
to the instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message on
the PictBridge
(Wireless LAN)
Compliant Device
Action
"Printer in use" If the machine is printing from the computer or warming up, wait until the job ends.
When it is ready, the machine starts printing automatically.
If the machine is not printing from the computer or warming up, check the Support Code on the
LCD and take the appropriate action to resolve the error.
Support Code List
"No paper" Load paper, and select Continue* in the display on your PictBridge (Wireless LAN) compliant
device.
* To resume printing, you can also press the OK button on the machine instead of selecting
Continue on the device.
"Paper Error" If the paper output tray is closed, open it. The machine resumes printing.
If the paper output tray is not closed, check the Support Code on the LCD and take the
appropriate action to resolve the error.
Support Code List
"Paper jam" Select Stop in the display on your PictBridge (Wireless LAN) compliant device to stop printing.
Remove the jammed paper, load new paper, press the OK button on the machine, and try
printing again.
"Printer cover
open"
Close the operation panel on the machine.
"Waste tank
full"/"Ink absorber
full"
The ink absorber is nearly full.
Check the Support Code on the LCD and take the appropriate action to resolve the error.
Support Code List
"No ink"/"Ink
cassette error"
• The ink tank is not installed. Install the ink tank.
Replacing an Ink Tank
117