Network Camera Network Camera Operation Guide Be sure to read this Operation Guide before using the network camera.
Introduction Thank you for purchasing a Canon Network Camera VB-H41/VB-H41B/VB-H610VE/VB-H610D/VB-H710F (hereafter referred to as the camera). The only difference between the VB-H41 and VB-H41B is the exterior color. The VB-H41, VB-H41B, VB-H610D and VB-H710F are for indoor use only. The VB-H610VE can be installed outdoors, such as underneath eaves. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use.
Introduction Trademark Notice Only for European Union and EEA (Norway, Iceland and Liechtenstein) • Canon and the Canon logo are registered trademarks of Canon Inc. • Microsoft, Windows, Windows Vista, Internet Explorer, Windows Server, Windows Media and ActiveX are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. • Windows is legally recognized as the Microsoft Windows Operating System.
Open Source Software The product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Third-Party Software License) in the OpenSourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each module's license conditions are also available in the same folder. Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact the dealer or sales agent where you purchased the product.
How to Read This Operation Guide User Manuals This camera comes with an “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. Installation Guide (Included) This guide provides notes and procedures on camera installation as well as the main camera specifications. Sections you should reference in this guide will be marked “Installation Guide” along with the name of the reference items.
Safety Precautions The following items must be observed when using the camera. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings FCC NOTICE Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Safety Precautions Precautions for Use Precautions for Use of Built-In Camera Functions and Included Software Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. Continued use of the product may cause fire or electric shock. • Do not disassemble or modify the camera. • Do not spill water or other liquid inside the camera, spray the camera with water, or otherwise make it wet.
Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface. • Auto focus may not work properly if the lens surface is dusty or dirty. • Be aware that scratches on the lens surface may result in poor image capture.
Table of Contents Introduction .................................................................................................................. 2 Disclaimer ............................................................................................................................... 2 Notes on Network Security ...................................................................................................... 2 Copyright...................................................................................
Chapter 2 Initial Settings Preparing the Camera for Use................................................................................... 24 Installing the Necessary Software ............................................................................. 26 Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/ Windows Server 2008/Windows Server 2012 ................................................................... 27 Performing Initial Settings for the Camera..........................
Table of Contents [Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance......................................................................................................... 79 Chapter 6 Admin Tools Admin Tools Overview............................................................................................... 82 Admin Tools .........................................................................................................................
Deleting Videos ................................................................................................................... 121 Displaying SD Memory Card Information............................................................................ 121 Control for Admin .................................................................................................... 122 Using Control for Admin......................................................................................................
Chapter 1 Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions
Features This camera integrates both camera and server functions into a compact network camera. Common Features Full HD (1920 x 1080) Support Equipped with a 2.1 megapixel CMOS sensor, the camera supports high-quality video monitoring. Transmission Performance The camera supports two video compression formats (JPEG and H.264*1) and is capable of transmitting 1920 x1080 resolution video in high quality at a high frame rate of up to 30 frames per second*2.
Features (VB-H610VE only) The camera complies with the demanding IP66 dustproof/waterproof specifications and can be installed outdoors, such as underneath eaves, without any housing. The separately sold genuine heater lets you use the camera in low-temperature environments as cold as 30°C (-22°F).
Camera Software Installed Software Camera Angle Setting Tool (See Chapter 3 “Camera Angle Setting Tool”) VB-H41/610/710 Viewer (See Chapter 7 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display images. The Admin Viewer lets you monitor all camera controls and events. Only JPEG images are displayed. To display H.
Camera Software 1 Before Use that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered. RM-V This additional license lets you install RM-64/RM-25/RM-9 Viewer on multiple computers. Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes. RM-Lite-V This additional license lets you install the RM-Lite Viewer on multiple computers.
RM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Type Overview License RM-Lite Storage Server Up to four cameras can be registered to record video. 1 license RM-Lite Viewer Plays recorded video saved in the storage server and displays live images (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer.
1 Before Use Operating Environment For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site.
Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled 3 Select [VB Initial Setting Tool], and then click [Add]. When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear. If the [Windows Security Alert] dialog box does not appear, the Windows firewall warning function may be disabled.
Notes on Operating Environment If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Notes on Use with Windows Server 2008/ Windows Server 2012 Before Use 3 1 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012.
Important Note that when IE Enhanced Security Configuration is turned back on, the [Do not save encrypted pages to disk] checkbox 4 The [Sound] dialog box appears. Click the [Playback] tab to confirm that an audio device has been installed. (If no audio device is installed, refer to your PC manual.) also becomes enabled. Enabling the Sound Function to Use Audio In Windows Server 2008/Windows Server 2012, the sound function is disabled by default.
Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Initial Setting Tool Installation ❏ Initial Settings
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the Necessary Software” (p. 26) “Performing Initial Settings for the Camera” (p. 28) ▼ Checking Images When initial settings are complete, access the camera via a web browser and check the image using the VB Viewer. “Checking the Camera Image” (p.
Preparing the Camera for Use 2 Using VB-H41/610/710 Viewer Initial Settings The camera's built-in VB-H41/610/710 Viewer features an Admin Viewer for administrators and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users and Admin Viewer to check all operations. “Chapter 7 Admin Viewer/VB Viewer” ▼ Operating If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 8 Appendix”.
Installing the Necessary Software Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools • Camera Angle Setting Tool: Software to use for camera angle adjustments when installing the camera • .NET Framework 3.5 SP1/.NET Framework 4.
Installing the Necessary Software 7 When the installation complete screen appears, click [Exit] or [Reboot]. If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. 4 Enter the IP address of the camera under [Add this website to the zone], and then click [Add]. 2 Initial Settings 3 The VB Initial Setting Tool and Camera Angle Setting Tool icons appear on the desktop.
Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera network. 1 Connect the camera and PC to the network and turn on the camera (“Installation Guide” > “Connecting the Camera”). 2 Launch the VB Initial Setting Tool. 4 Enter the user name “root” and factory default setting password “camera”, and then the appropriate IP address and subnet mask. To use a setting other than the default gateway setting, clear the [Enter a default gateway address] checkbox.
2 Checking the Camera Image Initial Settings Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. 1 Click to select the camera's MAC address which will be checked, and then click [Settings]. Click to select 2 This will launch the web browser and display the top page of the camera. Click [VB Viewer]. The viewer launches and displays the camera image.
Chapter 3 Camera Angle Setting Tool ❏ Camera Angle Setting Method ❏ Creating a Camera Specification File to Manage Multiple Cameras
Setting the Camera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. You can set pan, tilt, rotation, zoom, focus and exposure compensation. You can set zoom, focus and exposure compensation. Important • The Camera Angle Setting Tool is included for angle adjustment during camera installation only and is not intended for daily use. Overuse may cause the camera to malfunction.
Setting the Camera Angle 3 Click [Yes] at the following message. When the Camera Angle Setting Tool connects to a camera, the viewer and recording software connected to the camera (excluding RTP connections) are disconnected. A live camera image from the connected camera will be displayed and the camera angle can be set.
3 Select the camera specification file and click [Open]. Connecting to the Camera From the camera list, select the camera to connect to and click [Connect]. The camera specification file will be loaded and camera names listed will be displayed under [Camera List]. Connecting to the Next Camera on the List Camera list Click [Next] to disconnect the camera currently connected and connect to the next camera on the list.
Setting the Camera Angle Disconnecting from the Camera, Shutting Down Click [Disconnect] from the [File] menu to disconnect the currently connected camera. 2 Click [Exit] from the [File] menu to shut down the Camera Angle Setting Tool.
Display Screen of Camera Angle Setting Tool (6) (2) (11) (12) (13) (4) (5) (6) (10) (14) (15) (16) (1) (3) (4) (5) (17) (7) (8) (9) (10) (2) (10) (14) (15) (16) (1) (17) (8) (9) (10) (1) Image Display Area The image captured by the camera is shown. (5) [Tilt] button Control the camera's tilt operation. (2) [Switch Screen Size] button Switches the display screen size between “480 x 270” and “960 x 540”.
Setting the Camera Angle (9) [Zoom] slider The slider to operate the zoom ratio. Setting the Camera Angle (10)[Zoom] button The button to operate the zoom ratio. You can operate pan, tilt, rotation and zoom operations to set a desired camera angle. (12)[Control Button Display] selection box Select whether to [Enable] or [Disable] the [Pan] button and [Tilt] button in the image display area.
Click the Image to Set Camera Angle Click the desired position in the image and the camera angle will move to center that position on the screen. However, if the position clicked is beyond the range of the pan or tilt, the camera angle will move only in the pan or tilt direction that is within the valid range of movement.
Creating a Camera Specification File 3 Camera Angle Setting Tool You can load a camera list in the [Select Camera] dialog box (p. 33) if you create a camera specification file which lists connection information for cameras. The camera list allows for simple switching between camera connections for multiple cameras. Create a camera specification file beforehand using a text editor. The file must be saved in CSV file format.
Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-H710F,192.168.100.1,80,root,camera1,0 1Fa VB-H610VE,192.168.100.2,80,root,camera2,0 1Fb VB-H610D,192.168.100.3,80,root,camera3,0 2Fa VB-H610D,192.168.100.4,80,root,camera4,0 2Fb VB-H610D,192.168.100.5,80,root,camera5,0 3Fa VB-H710F,192.168.100.6,80,root,camera6,0 R VB-H610VE,192.168.100.
Chapter 4 Top Page of the Camera ❏ Accessing the Setting Page, Admin Tools and Viewer
Accessing the Top Page of the Camera Accessing the Top Page of the Camera User Authentication From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view images. User authentication is required to access [Setting Page], [Admin Tools] and [Admin Viewer]. 1 Launch the web browser. 2 Enter the IP address you specified in the Initial Setting Tool.
Chapter 5 Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Video Size and Quality Settings ❏ RTP Streaming Settings ❏ Upload and E-mail Notification Settings ❏ Video Server, Audio Server and HTTP Server Settings ❏ Settings Related to Events ❏ User Registration/Authorities and Access Restriction Settings ❏ IPsec Settings ❏ HTTP Communication Encryption (SSL/TLS) Settings ❏ SD Memory Card Operati
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu • Network Administrator password, LAN, IPv4, IPv6, DNS and SNMP Settings (p. 47) • Access Control Authorized user account, user authorities, host access restriction settings (p.
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 42). For details on entering the user name and password, see p. 42. Setting Menu 5 Items Common to All Setting Pages (1) Setting Page (2) Applying New Settings When a setting is changed on any setting page, [Apply] shown on the top right and bottom right of the setting page turns from grayed-out to blue.
Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. • Do not use the [Back] or [Forward] buttons in the web browser to navigate between setting pages. The changed settings may return to the original settings or unwanted setting changes may be applied.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. LAN • Administrator Password Set the administrator password. • IPv4 Set IPv4 address. • IPv6 Set IPv6 address. • DNS Set the name server address, host name and DDNS registration. • SNMP Configure the necessary settings to use SNMP. 5 (1) [LAN Interface] Select [Auto], [Full Duplex] or [Half Duplex]. Normally [Auto] is used.
(5) [AutoIP] Set AutoIP to [Disable] or [Enable]. (6) [IPv4 Address (AutoIP)] When [Enable] is selected in (5), an automatically set IP address is displayed. Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address]. • The camera's IP address cannot be set to an IP address that starts with 127., such as 127.0.0.1. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings is wrong, network access may be disabled.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc (5) [Search Domain] To specify the server used for uploading and mail notification by host name, enter the domain name added after the host name and then click [Add]. Note • The information set in the camera is read-only from the SNMP manager. 5 • Use the SNMP Manager that supports SNMP MIB2 (supporting RFC1213). • Supports SNMP protocol versions v1 and v2c (v3 unsupported).
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method, time zone and daylight saving time for the camera. Current Date and Time [Date], [Time] The date and time currently set in the camera are shown. [Enable] The camera time is synchronized with the time of the NTP server at the address acquired from the DHCP server.
[Camera] Setting Initial Camera Settings and External Device Name The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Initial Camera Settings Sets shooting settings at camera start up. • Day/Night Set the day/night switching mode. • Installation Conditions Sets installation conditions, such as LED settings. • Camera Position Control Set whether or not to limit the pan, tilt and zoom operations to the preset positions.
[Average] The entire screen is metered by averaging. A stable exposure can be achieved even in a capture environment where there are notable brightness differences within the screen. Use this mode to stabilize the exposure in locations where vehicles or people are moving. [Spot] The center of the screen is metered. An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness/darkness on the periphery of the screen.
[Camera] Setting Initial Camera Settings and External Device Name Day/Night (1) [Digital Zoom] Set digital zoom to [Disable] or [Enable]. The higher the digital zoom ratio, the lower the image quality becomes. (1) [Mode] Set Day/Night mode to [Manual] or [Auto]. It is also possible to switch between [Day Mode] and [Night Mode] using Admin Viewer Night Mode function (p. 141). If you have selected [Auto], set [Switching Brightness] and [Response (sec.
Installation Conditions (1) [Dome] Select whether or not a dome is used. To use the camera with a dome housing unit, select [Use]. (2) [LED Setting] Select [Turn Off] or [Turn On] for the LED operation status on the camera. Set to [Turn Off] if you do not want to turn on the LED. External Input Device 1, 2 / External Output Device 1, 2 [Device Name] for external input device/external output device Be sure to enter each device name in order to identify the corresponding external device being connected.
[Video] Setting Video Size, Quality and Frame Rate The following can be set here. H.264 • JPEG Set the video quality, size, maximum frame rate and upload size in JPEG. 5 • On-screen display Set time, character string, etc. displayed over images. JPEG Setting Page • H.264 Set the bit rate, video size and capture frame rate in H.264. (1) [Bit Rate Control] Select [Do not use bit rate control] or [Use bit rate control]. Select [Use bit rate control] when [Video Format] under [Upload] is set to [H.
• Block noise may become noticeable if a large video size and low target bit rate are set. • The data size may increase depending on the type or movement of the subject. If the frame rate remains low or other undesirable conditions continue for a prolonged period, lower the video size or quality setting. • Note that if you are using included RM-Lite, the hard disk usage will also be affected during recording.
[RTP] RTP Server, Audio Multicast and RTP Streaming The following can be set here. • RTP Server Enable RTP, and set the RTSP authentication method and port number. • RTP Streaming 1 to 5 Make settings for RTP streaming of video, multicasting, and audio transmission. 5 RTP Streaming 1 to 5 You can make settings for each stream, RTP Streaming 1 to RTP Streaming 5, in a 5-session RTP stream distribution. Setting Page • Audio Multicast Make settings for multicast audio transmission.
Note • RTP stream URL rtsp://IP_address:port_number/rtpstream/config1(~5)=r|u|m [=r|u|m] is optional and can be omitted. If specified, specify only one option. r: Requests RTP over TCP u: Requests RTP over UDP m: Requests multicast Example: RTP streaming 1 request using RTP over TCP rtsp://192.168.100.1:554/rtpstream/config1=r Note that the actual operation is dependent on the RTP client application, so the URL does not necessarily specify the method used for transmission. • The video quality and, when H.
[Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. • General Upload Set the upload operation to be performed and the image buffer. • If the upload function is used, either the [Event] menu must be set (p. 64) or the [Event] tab in the Intelligent Function Setting Tool (p. 110) must be set. • If you are using both e-mail notification by text and image and image upload by HTTP/FTP, set [Video Size: Upload / SD card] (p. 55) to a small size.
– If [Volume Detection Event] is enabled, disable [ON Event Operation] or [OFF Event Operation] (p. 64). – From the Intelligent Function Setting Tool [Event] tab > disable [ON Event Operation], [OFF Event Operation] or [Detected mode Operation] (p. 110). – If [External Device Input Event] is enabled, disable [Active Event Operation] or [Inactive Event Operation] (p. 65). – If [Timer Event] is enabled, increase the value in [Repeat Interval] (p. 66).
[Upload] Setting HTTP/FTP Upload and E-mail Notification [User Setting] Images are uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create]. (7) [FTP Upload Test] Clicking [Exec] initiates an upload test based on the settings currently entered. Only one JPEG image is uploaded. It is not necessary to click [Apply]. After entering a password, first click [Exec], then [Apply] the password.
[Server] Setting the Video Server, Audio Server and HTTP Server The following can be set here. Audio Server • Video Server Set the video transmission from the camera. • Audio Server Set the audio transmission/reception. • HTTP Server Set the authentication method, and HTTP port number. Video Server (1) [Audio Transmission from the Camera] When [Enable] is selected, the audio input through the microphone attached to the camera can be transmitted to the Viewer.
[Server] Setting the Video Server, Audio Server and HTTP Server • Audio Reception • Output Volume Important If the setting of [HTTP Port] or [HTTPS Port] is changed, the camera may become inaccessible from the active web browser. Check beforehand the precautions in “Important” in “[Reboot Item] Setting Items Requiring Rebooting” (p. 78). Caution 5 Setting Page Switch line in and microphone in on each setting page according to the specification of the microphone (p. 62).
[Event] Setting Video Record, Volume Detection, Audio Playback and Timer Volume Detection The following can be set here. • Video Record Setting Set where video is recorded when an event occurs. • Volume Detection Set the operation to be performed at the time of volume detection. • External Device Output Set external device output. • External Device Input Set the operation to be performed when an event is triggered by input from an external device. • Timer Set timer events.
[Event] Setting Video Record, Volume Detection, Audio Playback and Timer Tool under Admin Tools (p. 96). If there is no need for additional camera operation, select [None]. (9) [Video Record] Specify the video record action. If [Enable] is selected, video will be transmitted to the destination selected in [Video Record Action] (p. 64) when a volume detection event occurs.
(3) [Active Event Operation] Select the operation to be performed upon an active event. If [Enable] is selected, (6) [Preset], (7) [Video Record] and (8) [E-mail Notification] will be executed according to their settings upon an active event. (4) [Inactive Event Operation] Select the operation to be performed upon an inactive event. If [Enable] is selected, (6) [Preset], (7) [Video Record] and (8) [E-mail Notification] will be executed according to their settings upon an inactive event.
[Event] Setting Video Record, Volume Detection, Audio Playback and Timer (5) [Video Record] Specify the video record action. When [Enable] is selected, video will be transmitted to the destination selected in [Video Record Action] (p. 64) when a timer event occurs. (6) [E-mail Notification] Select the e-mail notification operation to be performed. If [Enable] is selected, e-mail notification is performed when a timer event occurs.
[Access Control] Setting User Access Privileges The following can be set here. Note • Authorized User Account Register who can access this camera. Authorized users have higher authorities than guest users. For details, see “User Authorities and Camera Control Privileges” (p. 124). • User Authority Set the authorities for authorized users and guest users. IPv4 Host Access Restrictions • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted.
[Access Control] Setting User Access Privileges IPv6 Host Access Restrictions 5 Setting Page (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohibit Access] for the default policy. (3) [Prefix / Prefix Length] Create a list of permitted hosts and restricted hosts and set IPv6 address access for each host to [Yes] or [No].
[IPsec] Setting IPsec The following can be set here. • IPsec Set the IPsec setting method. • Auto Key Exchange Settings Set auto key exchange. • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices. IPsec (6) [DH Group] Select [Group 2] or [Group 2->Group 1] for the key generation information that will be used in the DH algorithm for key exchange via auto key exchange protocol IKE.
[IPsec] Setting IPsec (8) [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). Important If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. (7) [Destination Subnet Mask Length] (IPv4), [Destination Prefix Length] (IPv6) This setting is required only if [IPsec Mode] is set to [Tunnel Mode] in (2).
identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. z If [Security Protocol] was set to [AH] or [ESP and AH] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set. (16)[SA AH Authentication Algorithm] Set the AH authentication algorithm to [HMAC_SHA1_96] or [HMAC_MD5_96] according to the authentication algorithm supported by the device to connect to.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. Certificate Management • Certificates Create an SSL/TLS certificate. • Certificate Management Manage the SSL/TLS certificate. 5 Certificates Setting Page • Encrypted Communications Set the encrypted communication. (1) [Generate Certificate Signing Request] Click [Exec] to create server private key and generate a certificate signing request. Once processed, the certificate signing request will appear in a separate window.
(8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. (9) [Restore] Installs the certificates and private key from backup. Click [Browse] to select the backup file, then click [Exec]. This operation can only be performed via SSL communications, and will take effect after rebooting. Encrypted Communications (1) [SSL Communications] Set SSL communications to [Disable] or [Enable].
[Memory Card] SD Memory Card Operations and Settings The following can be set here. • SD Card Operations Perform SD memory card operations. • SD Card Information Display information about the SD memory card. (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the SD memory card. Note SD, SDHC and SDXC memory cards can be used with the camera. When an SD memory card is inserted in the card slot, it is mounted automatically.
SD Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the SD memory card. Important Be sure to perform the unmount process when turning off the power to the camera or removing the SD memory card. Failing to unmount first may result in management file problems or the SD memory card becoming inaccessible. You can use the Memory Card Unmount Tool (p. 16) to mount/ unmount memory cards from multiple cameras at the same time.
[Memory Card] SD Memory Card Operations and Settings Important Information recorded to the SD memory card may be regarded as “personal information”. Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note 5 For accessing files saved to the SD memory card, see “SD Memory Card Access” (p. 146).
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. • LAN, IPv4, IPv6, Installation Conditions (VB-H41 only), HTTP Server Important These settings relate to network connectivity. If any setting is changed to a value that may disable camera connection from the active web browser, a dialog box appears and alerts the user. Click [OK] to apply the new setting.
[Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings, and Back Up/Restore Settings. Caution • You must not turn off the camera while it is performing the [Restore Default Settings] operation. Turning off the camera at this stage may result in making it unable to boot correctly. Setting Page • Tool 5 Never touch the camera head during initialization.
Chapter 6 Admin Tools ❏ Privacy Mask Setting ❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting ❏ Intelligent Function Setting ❏ Viewing Logs ❏ Managing SD Memory Card Video
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools (p. 84) Panorama Creation Tool (p. 89) This is the top page of Admin Tools. All tools can be launched from this page. A panorama image creation tool that shows the entire area that can be captured by this camera. Once a panorama image is captured and registered, it is shown in the panorama display panel of the viewer.
Admin Tools Overview Preset Setting Tool (p. 96) Log Viewer (p. 115) A tool that lets you set presets and the home position visually. You can make the desired settings with the mouse by referring to the preview in panorama or full image mode. You can also set [Preset Tour] whereby the camera tours and monitors multiple presets. This viewer shows the logs of operating conditions of the camera. 6 Admin Tools Note Intelligent Function Setting Tool (p.
Accessing the Admin Tools Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. 1 Start the top page of the camera (p. 42). 2 Click [Admin Tools]. A user authentication window appears. 3 Enter a user name and password and click [OK] (p. 42). The Admin Tools top page will appear. (1) (2) (3) (4) (1) [Admin Viewer] Click to launch Admin Viewer. (2) [Setting Page] Click to launch Setting Menu. (3) [Back to top] Click this button to navigate to the top page.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. You can set privacy masks for up to eight areas while checking the image on the camera.
be obtained the moment the Privacy Mask Setting Tool is launched. (6) [Control for Admin] button Displays the Control for Admin Panel (p. 122). (7) Registered Privacy Mask Display Area (Capture area) You can check the settings for the area where the camera can physically capture privacy masks. Even if a panorama image is saved in the camera, it will not be displayed here. (8) [Registered Privacy Masks] Show the number of registered privacy masks. You can set up to eight privacy masks.
Privacy Mask Setting Tool VB-H41 (1) Important (2) (3) (4) • The privacy mask areas are also part of the intelligent function detection area. Subject movement may be seen. • Privacy masks are applied to all images transmitted from the camera (live video, uploaded images, recorded video, video recorded to an SD memory card).
Changing/Deleting a Privacy Mask Area How to Change 1 Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next]. Note Select a disabled privacy mask and click [Quick change] to enable it. 2 Change the position and size of the privacy mask area. How to Delete Privacy mask areas can be changed using the mouse or by entering values.
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying. 6 Admin Tools Create/capture a panorama image with the Panorama Creation Tool and save it in the camera.
Display Screens of Panorama Creation Tool (1) (2) (3) (5) (6) (4) (12) (7) (13) (8) (14) (11) (9) (10) (1) [Load from camera] Show the panorama image saved in the camera. Capturing a Panorama Image (2) [Save to camera] Save the currently shown panorama image in the camera. 1 (3) [Load from file] Show JPEG files as a panorama image. Click [Start Panorama Creation]. The capture is started. Change the settings beforehand for [Exposure Lock], [White Balance Lock], and [Focus Lock] as necessary.
Panorama Creation Tool Note • While a panorama image is being captured, the image stabilizer function is temporarily disabled. • While a panorama image is being created, all connections other than Administrators and RTP connections are cut off. • When a small value is entered for [Maximum Frame Rate: Video Transmission] under [Video] > [JPEG] in the Setting page, panorama capture is slowed down. 2 When the capture is complete, click [Finish Panorama Creation] if the image is satisfactory.
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily. [Apply View Restriction Setting] Restrictions set by the View Restriction Setting Tool are applied in the following cases.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (1) (2) (3) (6) (6)-1 (6)-2 (6)-3 (7) (8) (9) 6 (10) Admin Tools (11) (5) (1) Image Display Area The image currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the VB-H41/610/710 Viewer. For details, see “How to Operate the Viewer” (p. 128). (2) [Switch Mouse Operation] button Click the button to switch to .
[Wide-angle]: Wide-angle limit of the view restriction. Click [Get value] to load the zoom ratio of the current camera angle. (11)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved in the camera. Be sure to click [Save settings]. (12)[Restore settings] Clear the settings you have specified on the screen of the tool and restore the settings saved in the camera.
Tilt controllable area Maximum vertical capture area View Restriction Setting Tool Maximum wide-angle viewing angle Pan controllable area Maximum horizontal captured area • The pan and tilt ranges vary depending on the zoom ratio (view angle). 6 When wide-angle is selected, the capture of the camera operating angle would exceed the view restrictions if it remained the same. Therefore, it is narrowed automatically.
Preset Setting Tool A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama or full image mode. You can also set Preset Tour whereby the camera tours and monitors multiple presets. Preset Setting Tool Set preset tour after the presets have been set.
Preset Setting Tool Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen or full image. With the [Preset Tour] tab, Preset Tour is set whereby the camera tours and monitors multiple presets. The following explains the [Preset] tab display screen. For the [Preset Tour] tab, see “Preset Tour” (p. 101).
(11)[Detailed Settings] Show the detailed settings. (11)-1 [Show in viewers] checkbox Select this checkbox to use presets in the viewer. When the [Home Position] is selected in (8), this function is grayed out. (11)-2 Camera Parameter Enter the center angle of the desired angle in [Pan] and [Tilt]. In [Zoom], enter the view angle. • Camera Angle [Pan] ..... Set the pan position of the camera. [Tilt] ....... Set the tilt position of the camera. [Zoom] .. Set the viewing angle of the camera.
Preset Setting Tool 3 Operate the camera from the image display area, set it to the desired position and click [Quick Registration]. Using the Digital PTZ Function to Set Presets Use the Digital PTZ function to set part of the area that can be captured by the camera as a preset. Use the preview frame of the panorama screen to set presets 1 Use the preview frame of the panorama screen to set presets.
Note Digital PTZ is a function for transmitting only the specified part of a 1920 x 1080 image. This function reduces the load on the network because only part of the image is cropped and transmitted. Specifying Detailed Settings If you want to fine-tune the camera angle or to adjust the image, etc., click [Detailed Settings] and specify the detailed settings before saving the preset settings in the camera. 1 Select the [Show in viewers] checkbox.
Preset Setting Tool Preset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set. (9) [Pause (sec)] Set the time at which the camera stops at the preset position. You can set between 0 and 120 seconds in 5-second increments. [Preset Tour] Tab Display Screen You can set between 1 and 120 seconds in 1-second increments. (1) (10)[Add] Add the preset to the tour schedule list.
3 Select a preset in the tour schedule list, and set the preset operation. In [Speed (PT)] and [Speed (Z)], you can set the pan, tilt, and zoom speeds of the preset. In [Pause (sec)], you can enter the number of seconds for the camera to remain stationary at the preset position. When [Preview] is clicked, the camera angle switches to this preset, and the new angle can be checked in the image display area. 4 Click [Change].
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject.
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Object abandoned. Alert The object is abandoned and detection begins after set time.
Intelligent Function Setting Tool Passing Detection Detect when a person or moving object crosses a specified line. It determines that an object is passing when the decision point of the object detection frame crosses a detection line. Passing detected. Alert 6 Detection begins when decision point of object crosses detection line. Video Area Changes Admin Tools Background Image Generated Passing Detected Analysis Volume Detection Detect specified volume levels.
Display Screen of Intelligent Function Setting Tool (1) (2) (3) (11) (12) (13) (14) (15) (16) (17) (18) (7) (8) (9) (10) (6) (5) (4) (1) Image Display Area The image currently captured by the camera is shown. Detection areas are shown in translucently colored frames (rectangular or polygonal) and the detection line is shown as a translucently colored polygonal line or line segment. Also, subjects for which movement has been detected are shown in a detection block and detection frame.
Intelligent Function Setting Tool If camera control privileges are not obtained, this function is grayed out. Important It takes tens of seconds for the intelligent function to restart. No detection is performed while restarting. (10)[Detection Settings] Show the [Detection Settings] dialog box (p. 113). This dialog box allows you to reduce the effects of lighting changes. (12)Camera position selection box Select the camera position from the view restriction presets or the home position.
Intelligent Function Settings 1 Important Add detection settings. Notes on intelligent function settings and operation When you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the [Detection Setting Number] and [Detection Type] of the detection setting you want to add, and then click [OK]. Up to 15 different detection settings can be registered.
Intelligent Function Setting Tool Setting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab) Set detection criteria while operating the camera and checking the image in the image display area. [Detection Criteria] tab (Except passing detection) (3) (4) [Detection Criteria] tab (Passing detection) [Clear] If the [Area Shape] is [Polygonal], the detection area set in the image display area is deleted.
Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject. [Event] tab (4) Set the playback sound. [Sound Clip Name] Select the sound that is to be played. The sound clip name set for [Sound Clip Upload] under [Event] in the Setting page is shown in the pull-down list (p. 67). [Volume] Set the audio playback volume in the range of 1 to 100. (1) (2) (3) (4) (5) (1) Specify the operation timing. (Multiple checkboxes can be selected.
Intelligent Function Setting Tool • Click [Clear] to delete the polygonal detection area. • The camera tampering detection area cannot be changed. Changing a [Rectangular] detection area into a [Polygonal] shape or changing a [Polygonal] detection area into a [Rectangular] shape Changing the shape of the detection areas already set deletes that area and switches to a new drawing setting.
Any moving objects detected are shown with contour lines. If [Object Size (%)] and [Duration (Sec)] are not exceeded, contour lines are white. When all detection criteria are met, contour lines take on the same color as the detection area and “detected” mode is triggered to ON. Contour of abandoned object Detect criteria for [Removed Object Detection] Set detection areas for objects whose removal you want to detect.
Intelligent Function Setting Tool Detect criteria for [Passing Detection] Set the passing direction and decision point of the moving object for the detection line that the moving object will cross. Important Perform a detection test in advance to make sure that the detection frame continues to be displayed for a subject targeted for passing detection. Note • A ratio of up to 30% can be set for [Object Size (%)] in passing detection.
2 Select [Reduce effects of lighting change]. 3 Click [Save settings]. Important A [Reduce effects of lighting change] setting may not work depending on the operating environment. Sudden changes in brightness that persist may also have the same effect. Perform a detection test to check what will work. Note Since changing [Detection Settings] restarts the intelligent functions, detection will not be performed during the tens of seconds that it takes to complete a restart.
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (1) (2) (3) (4) (5) (6) 6 (7) (8) (9) (10) Admin Tools (12) (11) (13) (14) (15) (16) (17) (18) (1) [Download] Download log files from this camera or SD memory cards. (8) [Copy] Copy to the clipboard logs that you have selected on the log display area. (2) [Reload] Reload the displayed log file and show the latest logs.
(13)[Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. (14)[Apply filter] Show the filtered logs in the log display area. (15)[Search for] Enter the character string for which you want to search. Downloading Log Files When Log Viewer is launched, the latest log files will be downloaded and displayed automatically. To download a new log file list, click [Download].
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View Click [Open local file] and select a log file using the [Open] dialog box. 6 Copying/Searching Logs Admin Tools How to Copy Click to select the log you want to copy, and then click [Copy].
Recorded Video Utility This utility manages video recorded on an SD memory card. It allows you to play back recorded video and download it to a PC, display a video list or perform filtering. Display Screens of Recorded Video Utility (1) (2) (3) (4) (5) (6) (12) (7) (8) (9) (10) (11) (1) [Refresh Video List] Update the video list to the current state. (2) [Refresh Download Status] Update video download status to the current state.
Recorded Video Utility Confirming Recorded Video Click [Select All] to select all videos on the list. 6 The video list displays the following information: Narrowing Down the Number of Videos [Format] Displays the format of a recorded video ([JPEG] or [H.264]). Use [Filter] to narrow down the number of videos that appear in the video list to the ones you need. Set the following conditions and click [Apply filter] to show only the videos matching the specified conditions.
Downloading Video 2 The [Browse For Folder] dialog box appears. Download video recorded on an SD memory card to a PC. 1 Specify the folder to download video to in [Download to]. Click [Browse] to specify a folder. 2 Select a video to download in the video list. 3 Click [Download]. The video is downloaded to the specified folder. Click [Export to mov format]. 3 Select a folder to export to and click [OK]. The video is exported.
Recorded Video Utility Note Note • [Real Time] can be selected only for playback of downloaded videos. • When the file size for mov type files is 1 MB or greater, they are split into several files. • [Not Downloaded] or [Partially Downloaded] JPEG videos may not be played back in the order they were recorded. • If mov files are split into several files, only the initial few seconds of the first file can be played back. Slider/Playback Control Drag the slider to change playback position.
Control for Admin This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Setting Tool, View Restriction Setting Tool, Preset Setting Tool and Intelligent Function Setting Tool. Operating the Control Items The panel operates in the same way as Control for Admin of the Admin Viewer. Using Control for Admin Click the [Control for Admin] button to display the Control for Admin Panel.
Chapter 7 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings
Overview of Viewer Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. VB-H41/610/710 Viewer Admin Viewer Important Use the RM-Lite Viewer to display H.264 video from the camera. Only JPEG images can be displayed using the VB-H41/610/710 viewer. Major Differences Between the Admin Viewer and the VB Viewer • The operable ranges differ between the viewers.
Overview of Viewer The four authorities that can be set for users are privileged camera control, camera control, video distribution and audio distribution. Users must have privileged camera control to use the Admin Viewer. Users must have the video distribution authority to display images using the VB Viewer. To operate the camera using the VB Viewer, users must also have camera control authority. Audio distribution authority is required to receive audio using the Admin Viewer and the VB Viewer.
Video Distribution Audio Distribution VB Viewer Video size, video display size, full screen mode, reconnect, audio reception, get a snapshot Panorama display Digital PTZ Video Distribution*2 VB Viewer Video size, video display size, full screen mode, reconnect, get a snapshot Panorama display Digital PTZ *1 PTZ: Pan, tilt, zoom *2 If video distribution authority is disabled, users can no longer use VB Viewer.
Launching the Viewer Launching the Viewer The viewer is launched. Important • The Admin Tools Certificate must be installed on a PC that is using the Admin Viewer. (p. 26) • This Operation Guide explains relevant operations based on the IP address “192.168.100.1” (factory default setting). You must enter the actual IP address set for the camera when following instructions. Access “http://192.168.100.1/” via the web browser. 2 Click [Admin Viewer] or [VB Viewer] according to the user.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them anywhere desired in the web browser.
How to Operate the Viewer (12)[Obtain/Release Camera Control] button This button is used to obtain/release the camera control privileges. (28)Digital PTZ Panel This panel is displayed upon clicking the [Digital PTZ] button. (13)Information Field Information messages, warning messages and error messages are shown to the user. (29)Digital PTZ Area Designator Specify the area in the image display area to crop with Digital PTZ.
(5) [Reconnect] button The camera is reconnected. (6) [Audio Reception] button Audio from the camera is received and output. (7) Control Privilege Status Indicator Whether or not the current client has camera control privileges is shown in this area. (8) [Obtain/Release Camera Control] button This button is used to obtain and release the camera control privileges. (9) Slider for tilt This slider is used to control the tilt (vertical movement) of the camera.
How to Operate the Viewer Control privileges assigned (restricted time counting down) If another user is waiting for control privileges while you are assigned control privileges, your remaining time is shown on the control privilege status indicator. Control privileges assigned Change the Camera Angle in the Panorama Display Area 1 Click the [Panorama Display] button. 2 Change the camera angle in the panorama display area. The control privilege status indicator is shown in blue.
Changing the Camera Zoom Ratio Using the Preset/Home Position Move the knob on the slider up or down to zoom in or out The camera zoom ratio will change according to the knob position on the slider. The knob can also be moved by clicking on an empty part of the slider. You can control the camera using presets and home position registered in the camera beforehand (p. 96). Click the preset selection box and select a preset from the displayed list to go to the selected preset camera angle.
How to Operate the Viewer position that was adjusted at the time of installation by transmitting just part of the camera effective pixel area (1920 x 1080) from the camera to the viewer. Note For details on how this function differs from Viewer PTZ, see p. 138. Opening the Digital PTZ Panel Click the [Digital PTZ] button to display the Digital PTZ panel.
display the image inside the frame in the image display area. Note Register the preset or home position beforehand using the Preset Setting Tool (p. 98). Registered presets will appear in the preset selection box. Note • When the VB Viewer is launched, the video size set for the camera is applied. When the Admin Viewer is launched for the first time, the camera settings are applied, but from then on settings from the previous time are used.
How to Operate the Viewer [Control for Admin] Displays the Control for Admin Panel (Admin Viewer only). [Video Capture Size] Switch video capture size. [Snapshot] Get a snapshot. [Audio Reception] Receive audio. [Audio Transmission] Transmit audio (Admin Viewer only). [Event Display] Displays the event display panel (Admin Viewer only). [Start/Stop SD Card Recording] Start and stop video recording to an SD memory card (Admin Viewer only). [Exit Full Screen Mode] Exit full screen mode.
The following icons will appear depending on the content of the information displayed. Icon (color) (Blue) Meaning Description Information Appears when a camera operation has been successful. The following information appears.
Performing Operations and Settings in the Admin Viewer The operations and settings that can be performed only in the Admin Viewer are explained. Transmitting Audio In the Admin Viewer, you can transmit audio via an external device connected to the camera. Note The first time the Send Audio panel is launched, a message to install the add-on “Canon Network Camera Audio Receiver” will be displayed in the information bar of the web browser. Install the add-on.
Adjusting the Preview Frame Size Exiting Viewer PTZ Drag the preview frame line to make the frame smaller, and a magnified view of the image in the frame will be shown in the image display area. Click the [Viewer PTZ] button again. The Viewer PTZ panel closes and Viewer PTZ is exited. Although clicking the close button of the Viewer PTZ panel closes the PTZ panel, the Viewer PTZ will stay on.
Performing Operations and Settings in the Admin Viewer Opening/Closing Control Items Setting the Smart Shade Control Clicking the title of a control item will open or close it. The smart shade control function differs from backlight compensation in that only dark areas are brightened while bright areas are kept intact. ⇔ (1) (2) (1) [Smart Shade Control] Set to [Off] or [On].
[Fixed at Infinity] : You can set the focus so that it is fixed near infinity. Important • If it is set in the Admin Viewer, the same focus mode will occur in the viewers of other users also. • Depending on the lighting used, focus may not be maintained when switching between [Day Mode] and [Night Mode]. Focus when switching Day/Night Mode can be set in the [Day/Night Mode Focus Settings] panel in the Admin Viewer (p. 141). • Setting the shutter speed at [1/1 sec] in manual exposure (p.
Performing Operations and Settings in the Admin Viewer Important Important • If the subject is a traffic signal or electronic scoreboard, etc., the captured image may flicker. In this case, try changing [Exposure] to [Auto (Shutter-priority AE)] and then select a shutter speed lower than 1/100, to see if the situation improves. • The [BLC] button is not available if [Exposure] is set to [Manual].
(5) (6) (7) (5) (8) [None] When switching Day/Night Mode, the camera automatically focuses on each of the fluorescent lighting focus positions set for Day Mode and Night Mode. Registering the Focus Positions The focus positions that are used when switching Day/ Night Mode are registered as follows: 1 Select (2) [Day Mode] or (3) [Night Mode] in [Day/ Night] (p. 141). 2 Under the lighting conditions selected in step 1, adjust the focus position as required while watching the video.
Performing Operations and Settings in the Admin Viewer Selecting the External Device Output You can control external device output and display the current output status using an icon. Output can be activated and deactivated by clicking this icon. Example: Output 1: inactive Output 2: active (2) [Intelligent Function (Image Detection)] The status of intelligent function (image detection) will be displayed.
Recording to an SD Memory Card Manually Video displayed in the Admin Viewer can be manually recorded to an SD memory card. Note • To record on an SD memory card, an SD memory card must be inserted in the camera (p. 129) and [Save Logs and Videos] must be selected in the setting page > [Memory Card] > [Operation Settings]. • The format and size of the video recorded on an SD memory card depends on the settings made on the Setting page.
Chapter 8 Appendix ❏ SD Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Default Settings ❏ List of Factory Default Settings ❏ Index
SD Memory Card Access You can set the camera so that the following data is saved automatically to the camera’s SD memory card. (“Chapter 5 Setting Page”, “[Memory Card] SD Memory Card Operations and Settings” (p. 75)). When either the storage capacity of the SD memory card or the number of files that can be saved is reached, you cannot save further video to the SD memory card. If this happens, delete any unneeded video files with the Recorded Video Utility.
SD Memory Card Access Note • A folder is created once per hour. • If the time difference is added to the starting and ending times, it will equal the local time. File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on Sept. 10, 2012, starting from 16:06:19 (Camera Time Zone: GMT+09:00). 20120910 070618-070619- M 00 _ 507.
Modifiers According to the setting item, you can specify parameters using modifier “% characters”.
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 60) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 60) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. [E-mail Notification] (p. 61) [Message Body] All modifiers can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Problem The camera does not start. • If you are using a PoE hub, check if the LAN cable is connected correctly. • If you are using an AC adapter (sold separately), check if the AC adapter is connected correctly.
Troubleshooting Problem Countermeasures • If [Server] > [Video Server] > [Maximum Number of Clients] is configured to 0 in the setting page, the image will not be displayed in the Digital PTZ panel. Increase the number in [Maximum Number of Clients]. The video is not updated in the Digital PTZ panel in Admin Viewer. • [Server] > [Video Server] > [Maximum Connection Time (sec.)] on the setting page is applied to the time for updating video in the Digital PTZ panel.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=, user=, video=: (W031) %1 W: WebView session, V: Session-less video client Meaning When a client disconnected, the total data that was sent to the client displayed in number of frames. Log messages are classified into the following types.
List of Log Messages Application (Uploader) Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set forcibly (A134) Meaning The upload mode setting is invalid. The upload function was forcibly disabled. A004 Starting and stopping of uploader [info] Description %1 uploader (A004) %1 Starting or stopping Meaning The uploader was started or stopped.
A272 Upload communication buffer overflowed [warning] Description ftp/http queue is full (A272) Meaning Upload data overflowed from the communication buffer. Countermeasure Make adjustments to reduce the number of event occurrences. Also adjust the video quality, video size and frame rate for upload.
List of Log Messages B201 Event notification failure [info] B402 Audio server initialization failed [err] Description cannot notify %1 event [%2] (B201) Description audio initialization error [%1] (B402) %1 Event type (ald) %1 Error number %2 Error number Meaning Meaning The event notification failed. The audio server could not be initialized. The audio server stops. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
V320 Internal error in intelligent service [err] Description cannot work intelligent [%1] [%2] [%3] . (V320) %1 Error number %2 Cause of error %3 Error information Meaning An internal error occurred in intelligent service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. V321 Pseudo mode setting error in intelligent service [err] Description pseudo mode setting fail.
List of Log Messages Application (SD Memory Card) Messages M001 Starting and stopping of SD memory card control module [info] H201 Timeout disconnect [warning] Description a request for %1 timed out after writing %d seconds (H201) %1 Request URI Description %1 sdctrl (M001) %d 360 (Timeout time) %1 Starting or stopping Meaning Meaning The SD memory card control module (sdctrl) has started or stopped. Disconnected due to HTTP server timeout (360 sec.).
S070 Change to SSL certificate [info] S310 Working error in event service [err] Description ssl: succeeded to %1 certificate (S070) Description cannot work event [%1] [%2] [%3] (S310) %1 generate | load | delete | restore %1 Error number Meaning A certificate was generated/loaded/deleted/ restored %2 Cause of error %3 Error information Countermeasure None Meaning An error occurred while the event service was running.
List of Log Messages S410 Event service initialization error [crit] RTP-related Messages Description event initialization error [%1] [%2] (S410) %1 Error number %2 Cause of error Description starting media_plane (R001) Meaning An error occurred in the initialization of the event service. Meaning RTP distribution module started. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
R005 Starting multicast [info] Description start multicast: profile=%1, num_of_sessions=%2(V=%3,A=%4,M=%5, BC=%6) (R005) %1 Client IP address %2 Profile name of requested MulticastStreaming START %3 Total distribution count of Video stream %4 Total distribution count of Audio stream %5 Total distribution count of Metadata stream %6 Total distribution count of AudioBackChannel Meaning Multicast was started.
List of Log Messages R304 Abnormal termination of client [err] Description delete session from some kind of error: client_IP=%1, session_ID=%2 (R304) %1 Client IP address %2 Session ID Meaning The client session terminated abnormally. R304 Client disconnected [err] Description connection reset by peer: client_IP=client_IP=%1 (R304) %1 Client IP address Meaning Disconnected from client.
List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown. Warning Message A message will be displayed notifying the user when camera control privileges cannot be obtained, the audio session stops, etc.
List of Viewer Messages Warning Messages Message Explanation Could not connect to the camera. Connection failed due to an invalid IP address, etc. The camera is busy. The connection limit was exceeded. Failed to get camera control privileges. The request for camera control privileges was denied because the camera was being used by the Admin Viewer, etc. Failed to establish audio connection. Connection for audio reception failed. You are not connected to the camera.
Restore Default Settings It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see p. 166.
Restore Default Settings VB-H710F Important Reset Switch If the reset switch is pushed, network-related settings will also be restored to factory default settings including the camera's IP address, subnet mask, default gateway address, etc. Accordingly, you can no longer operate the camera from the PC you were using to connect to the camera before.
List of Factory Default Settings Item Item Setting Setting Installation Location • User Name (Administrator ID) root • Administrator password camera • Current Date and Time • Path to setting pages admin • Setting Setting Method • LAN LAN Interface Auto Auto-Setting of NTP Server Maximum Packet Size 1500 NTP Server • IPv4 IPv4 Address Setting Method Manual IPv4 Address 192.168.100.1 Subnet Mask 255.255.255.
List of Factory Default Settings Item Setting • External Input Device 1 Item Setting • RTP Server Device Name (alphanumeric characters) • External Input Device 2 Device Name (alphanumeric characters) RTP Enable RTSP Authentication Method Digest Authentication RTSP Port 554 • Audio Multicast • External Output Device 1 Device Name (alphanumeric characters) • External Output Device 2 Multicast Address 0.0.0.
Item Audio Transmission Setting Disable • General Upload Setting Message Body • Video Server Upload Upload Disabled Maximum Number of Clients 30 Video Format JPEG Camera Control Queue Length 30 Frame Rate 1 0 Pre-event Buffer (number of frames) 0 Maximum Connection Time (sec.) Camera Control Time (sec.
List of Factory Default Settings Item Setting • External Device Output 2 Item Setting • Timer 1 Operation Mode Normally Open Active Output Format Continuous Start Time 00:00 Pulse Output Time (sec) 1 End Time 00:00 Repeat Interval None Video Record Disable E-mail Notification Disable • External Device Input External Device Input Event Enable • External Device Input 1 Timer Event Disable Operation Mode Normally Open External Device Output Disable Active Event Operation Disabl
Item Setting Item • User Authority 06: / 128 Yes Authorized User 07: / 128 Yes Privileged Camera Control Checked 08: / 128 Yes Camera Control Checked 09: / 128 Yes Video Distribution Checked 10: / 128 Yes Audio Distribution Checked 11: / 128 Yes Guest user 12: / 128 Yes Camera Control Checked 13: / 128 Yes Video Distribution Checked 14: / 128 Yes Audio Distribution Checked 15: / 128 Yes • IPv4 Host Access Restrictions Apply Host Access Restrictions 16: / 128 Yes Disable 17: /
List of Factory Default Settings Item SA ESP Authentication Algorithm Setting HMAC_SHA1_96 SA AH Authentication Algorithm Setting HMAC_SHA1_96 SA AH Authentication Key (outbound) SA ESP Encryption Key (outbound) SA AH SPI (outbound) SA ESP Authentication Key (outbound) SA AH Authentication Key (inbound) SA ESP SPI (outbound) SA AH SPI (inbound) SA ESP Encryption Key (inbound) • IPsec Set 3 SA ESP Authentication Key (inbound) SA ESP SPI (inbound) SA AH Authentication Algorithm Item IPsec Set
Item Setting Destination IPv6 Address SA ESP Authentication Algorithm Source IPv4 Address ESP Security Gateway IPv4 Address Destination Subnet Mask Length 16 Destination Prefix Length 16 IKE Pre-Shared Key SA ESP Authentication Key (outbound) SA ESP Encryption Key (inbound) SA ESP Authentication Key (inbound) SA ESP Encryption Algorithm AES SA ESP SPI (inbound) SA ESP Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key (outbound) S
Index A Abandoned Object Detection .......................... 111 Access Control ................................................... 68 Admin Tools ....................................................... 82 Admin Tools Certificate ................................ 16, 26 Admin Viewer ........................................... 128, 137 Administrator .................................................... 125 Administrator Password ..................................... 47 AE Mode ................................
FTP ....................................................................146 Log Messages ................................................. 152 FTP Upload .........................................................60 Logs ........................................................... 79, 115 Full Screen Mode ..............................................134 M G MAC Address ..................................................... 28 Gain ............................................................
Index Playback Videos .............................................. 120 PoE Supply ....................................................... 164 Post-event Buffer .......................................... 59, 75 Pre-event Buffer ........................................... 59, 75 Prefix .................................................................. 69 Preset ........................................................... 64, 66 Use ............................................................
Z Zoom ...................................................
YT1-1635-002 © CANON INC.
