User manual

EN - 22
Troubleshooting
Please refer to the following procedures if CNP-WFAP does not function as it should
be. Be advised that the following instructions are only intended for simply
troubleshooting purpose. Please contact your local authorized shops for further
troubleshooting and technical support.
z Do not remember password.
1. Press and hold the reset button on the front panel of device for more than
5 seconds.
2. Unplug power adapter and wait for 5 seconds before plugging it in again.
z Can not access web based configuration utility from PC.
1. Please check signal stability from cable/DSL modem. There should be a
signal indicator on the modem displaying its connection status. Contact
ISP if the signal is bad.
2. Please check status indicators on the front panel of device. When working
properly, the SYS indicator should be solid and the WAN indicator should
be blinking. The LAN indicator(s) should also be blinking with
corresponding PC(s) connect to the device.
3. Please verify that the network cables are working properly.
4. Please check whether PC resides on the same subnet with the device.
5. Please also check whether PC has been assigned an IP address from an
DHCP server. Renew IP address if necessary.
6. Please disable proxy server function on the browser.