Use and Care Manual
CHOOSEYOURPROFESSIONALCLEANERCAREFULLY
• Be sure your cleaner knows how to clean your particular type of rug. Cleaning a Kelim, hand knot or braid is a lot different from
cleaning wall-to-wall carpet!
• Inspect the rug with the cleaner. Note existing stains and damage before it is cleaned.
• Get a signed receipt for the work to be done and a guarantee, if possible, that it will be done.
• Make sure the cleaner can afford an insurance claim should something go wrong.
GENERALCLEANINGTIPS
As a general rule, the safest recommendation we offer regarding cleaning any type of rug is to have it done professionally using the
steam extraction method.
The frequency of cleaning will vary according to the traffic a rug receives. Just like clothing, rug should not be cleaned either too
often or too seldom. Caked on dirt is difficult to remove. Note that latex backed rugs (this includes almost all hand hooked rugs)
must not be cleaned using petroleum based solvents. The solvents destroy the latex glue on the back of the rugs. The rug will lose
its body and the pile will become loose when solvents are used for cleaning.
Reversible rugs should be turned over then around, like rotating a mattress. Once both sides are dirty, have both sides cleaned.
Many customers claim that Scotch-guarding or applying a Teflon stain resistant product has helped their rugs stay cleaner, but be
sure to apply it before the rug is used.