User's Manual

EN-35
Reference
Troubleshooting
Symptom Required Action
Included Accessories
I can’t find included items during unpacking. Carefully check inside all of the packing materials.
Power Requirements
Power does not turn on. • Check the AC adaptor or make sure that the batteries are facing correctly
(page EN-4).
• Replace the batteries with new ones. Or use AC adaptor power (page
EN-4).
The Digital Keyboard suddenly turns off after
outputting a loud sound.
Replace the batteries with new ones. Or use AC adaptor power (page EN-4).
The Digital Keyboard suddenly powers down
after about 30 minutes.
Disable Auto Power Off (page EN-8).
Display
The display keeps going dark or keeps
flickering.
Replace the batteries with new ones. Or use AC adaptor power (page EN-4).
Screen contents are visible only from a fixed
angle.
This is due to Digital Keyboard’s production limitations. It does not indicate
malfunction.
Sound
Nothing happens when I press a keyboard
key.
• Adjust the volume level (page EN-8).
• Check if something is plugged into the PHONES/OUTPUT jack on the
back of the Digital Keyboard.
• Try turning the Digital Keyboard off and then back on again (page EN-7) to
initialize settings.
Nothing happens or notes do not play
normally when I play on the accompaniment
(left-side) keyboard.
Press the ACMP button to disable chord input with the accompaniment
keyboard (page EN-26).
Nothing happens when I start an Auto
Accompaniment.
• With rhythms 76 and 77, nothing will sound if you do not play a chord on the
keyboard. Try playing a chord (page EN-26).
• Check and adjust the rhythm volume level (page EN-24).
• Try turning the Digital Keyboard off and then back on again (page EN-7) to
initialize settings.
Nothing happens when I start playing a
song’s Auto Accompaniment.
• It takes a little time after you press the button until the song starts to play.
Wait for the song to start.
• Check and adjust the song volume level (page EN-16).
• Try turning the Digital Keyboard off and then back on again (page EN-7) to
initialize settings.
The metronome does not sound. • Check and adjust the metronome volume level (page EN-9).
• Try turning the Digital Keyboard off and then back on again (page EN-7) to
initialize settings.
Notes keep sounding, without stopping. • Try turning the Digital Keyboard off and then back on again (page EN-7) to
initialize settings.
• Replace the batteries with new ones. Or use AC adaptor power (page
EN-4).
Some notes are cut off while they are
playing.
Notes are cut off whenever the number of notes being sounded exceeds the
maximum polyphony value of 48 (24 for some tones). This does not indicate
malfunction.
The volume level or tone setting I configured
has changed.
• Adjust the volume level (page EN-8).
• Try turning the Digital Keyboard off and then back on again (page EN-7) to
initialize settings.
• Replace the batteries with new ones. Or use AC adaptor power (page
EN-4).