The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 Garage Door Opener Owner’s Manual FOR RESIDENTIAL USE ONLY Model Series 5000E - 1/2 HP Model Series 4000E - 1/2 HP Model Series 2000E - 1/3 HP Model Series 1000E - 1/4 HP CAUTION! PLEASE READ THIS MANUAL CAREFULLY! The MODEL NUMBER label is located on the front panel of your opener. CONTENTS PAGE Safety Rules .....................................................................2 Features of Your Opener.........................
Start By Reading These Important Safety Rules THESE SAFETY ALERT SYMBOLS MEAN CAUTION - PERSONAL SAFETY, PROPERTY DAMAGE OR DANGER FROM ELECTRIC SHOCK. READ THESE INSTRUCTIONS CAREFULLY. THIS GARAGE DOOR OPENER IS DESIGNED AND TESTED TO OFFER REASONABLY SAFE SERVICE PROVIDED IT IS INSTALLED AND OPERATED IN STRICT ACCORDANCE WITH THE FOLLOWING SAFETY INSTRUCTIONS. FAILURE TO COMPLY WITH THE FOLLOWING INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR PROPERTY DAMAGE.
Before you begin, please check the contents of the cartons. Illustrations of parts and hardware are shown on pages 26 and 27. Separate the hardware for assembly and installation as shown. FEATURES OF YOUR OPENER 4. Motor: Permanently lubricated with automatic reset. 1. Opener Light(s): Turns on and off automatically with 4-1/2 minute illumination for your safety and convenience. Model 5000E: The Light Feature on the Multi-Function Door Control Panel can be activated for constant light.
BEFORE YOU BEGIN, PLEASE TAKE SOME TIME TO CAREFULLY EXAMINE THE ILLUSTRATIONS OF A TYPICAL GARAGE DOOR OPENER INSTALLATION ON BOTH A SECTIONAL AND A ONE-PIECE DOOR. Some installation instructions vary for sectional and one-piece doors. Follow only those instructions which apply to your door type. Do you have a finished ceiling in your garage? If so, you will need a support bracket and additional fastening hardware. Refer to Step 4, Page 13 for specific requirements.
Operation of Your Opener CAUTION • TO AVOID DIFFICULTY DURING INSTALLATION, DO NOT RUN OPENER UNTIL INSTRUCTED TO DO SO. • OPERATE ONLY WHEN OPENER IS PROPERLY ADJUSTED AND THE DOOR IS VISIBLE AND UNOBSTRUCTED. • BEFORE YOU PROCEED, PLEASE READ SAFETY RULES ON PAGE 2 AND THE OPERATING INSTRUCTIONS ON THIS PAGE CAREFULLY. • DO NOT PERMIT CHILDREN TO PLAY IN THE AREA OF THE DOOR. HOW DOOR MOVES WHEN OPENER ACTIVATES: 1. If open, door will close. If closed, the door will open. 2.
Care of the Opener When properly installed on a door which is in balance and in good repair, opener will provide high performance with a minimum of maintenance. The opener does not require additional lubrication. Most complaints of unsatisfactory opener operation can be traced to problems with the door itself. When operated manually, a properly balanced door will stay in any point of travel while being supported entirely by its springs.
TO AVOID INSTALLATION DIFFICULTIES, DO NOT RUN THE GARAGE DOOR OPENER UNTIL INSTRUCTED TO DO SO. 5/161 -18x7/8 Assembly Step Assemble T-rail and Attach Cable Pulley Bracket T-RAIL BACK (TO OPENER) Cable Pulley Bracket • d ne lig A Be st Mua flat surface for Place the 4 T-rail sections on l i Ra assembly. Center sections t & are interchangeable. ke c a are also interchangeable Front and back sections Br for ease of assembly.
Assembly Step 2 Assemble and Install Trolley AS A TEMPORARY STOP, INSERT A SCREWDRIVER INTO HOLE IN FRONT END OF T-RAIL. Attach threaded shaft to trolley with lock washer and nuts as shown. Lock Washer 5/16" Inner Nut 5/16" Trolley Outer Nut 5/16" Trolley Threaded Shaft Trolley 13mm Socket Wrench Temporary Stop Screwdriver Slide trolley assembly along rail to screwdriver stop.
CAUTION: DO NOT REMOVE THE CHAIN/CABLE FROM THE DISPENSER CARTON. Assembly Step 4 Install Chain/Cable and Attach Sprocket Cover C Master Link Clip-On Spring Master Link Cap Master Link Clip-On Spring Flat End of Trolley Threaded Shaft Detach cable loop from carton and fasten to flat end of trolley with a master link from coin envelope. MASTER LINK PROCEDURE: Push pins of master link bar through cable loop and hole in front end of trolley. (See Figure A.) Push cap over pins and into notches.
Installation Step 1 IF THE HEADER BRACKET IS NOT RIGIDLY FASTENED TO A STRUCTURAL SUPPORT ON THE HEADER WALL OR CEILING, THE SAFETY REVERSE SYSTEM MAY NOT WORK PROPERLY (SEE PAGE 22). THE DOOR MIGHT NOT REVERSE WHEN REQUIRED, AND COULD CAUSE SERIOUS INJURY OR DEATH. THE GARAGE DOOR SPRINGS, CABLES, PULLEYS, BRACKETS AND THEIR HARDWARE ARE UNDER EXTREME TENSION. DO NOT ATTEMPT TO LOOSEN, MOVE OR ADJUST THEM YOURSELF. SERIOUS PERSONAL INJURY OR DEATH COULD RESULT. CALL FOR GARAGE DOOR SERVICE.
ONE-PIECE DOOR WITHOUT TRACK Please read and comply with the warnings on page 10. They apply to the installation of the header bracket regardless of door type. • Close the door and mark the inside vertical centerline of your garage door. Extend the line onto the header wall above door. If headroom clearance is minimal, you can install the header bracket on the ceiling. See page 12.
You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Installation Step 2 Install the Header Bracket & Attach T-rail To Header Bracket (All Door Types) FASTEN THE HEADER BRACKET TO THE WALL • Center the bracket on the vertical guideline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).
Installation Step 3 TO PREVENT DAMAGE TO ALL LIGHT-WEIGHT DOORS AND DOORS WITH CAUTION WINDOWS, DO NOT REST THE OPENER ON Position the Opener THE DOOR. Follow instructions which apply to your door type as illustrated. 1-PIECE DOOR WITHOUT TRACK SECTIONAL DOOR & 1-PIECE DOOR WITH TRACK PROCEDURE: Measure the distance from floor to top of door (in fully open position and parallel to the floor).
LOCATE LIGHTED DOOR CONTROL BUTTON (OR ANY ADDITIONAL PUSH BUTTONS) WHERE THE GARAGE DOOR IS VISIBLE, AWAY FROM DOOR AND DOOR HARDWARE AND OUT OF THE REACH OF CHILDREN. SERIOUS PERSONAL INJURY FROM A MOVING GARAGE DOOR MAY RESULT FROM MISUSE OF OPENER. DO NOT ALLOW CHILDREN TO OPERATE LIGHTED DOOR CONTROL BUTTON(S) OR REMOTE CONTROL TRANSMITTER. FASTEN THE CAUTION LABEL ON THE WALL NEAR LIGHTED DOOR CONTROL BUTTON AS A REMINDER OF SAFE OPERATING PROCEDURES.
• Run the bell wire up the wall and across the ceiling to the opener. Use insulated staples to secure the wire in several places. Be careful not to pierce the wire with a staple, thereby resulting in a short. • Receiver terminals and the antenna are located on the back panel of the opener. Position the antenna wire as shown. • Then connect the bell wire as follows: white/red to terminal screw 1 and white to terminal screw 2.
Installation Step 6 USE MANUAL RELEASE ROPE ONLY TO DISENGAGE TROLLEY. DO NOT USE ROPE AND HANDLE TO PULL DOOR OPEN OR CLOSED. Attach Manual Release Rope & Handle PROCEDURE: Thread one end of rope through hole in top of red handle so "NOTICE" reads right side up as shown. Secure with an overhand knot. NOTE: Knot should be at least 25mm from the end of the rope to prevent slipping. Thread other end of rope through hole in release arm of outer trolley. Adjust rope length so that handle is 1.
TO PREVENT DAMAGE TO LIGHTWEIGHT AND METAL GARAGE DOORS (OR ONES WITH GLASS PANELS), ALWAYS REINFORCE THE INSIDE OF DOOR, BOTH VERTICALLY AND HORIZONTALLY, WITH 25MM BOARDS OR ANGLE IRON. Installation Step 8 Fasten Door Bracket Follow instructions which apply to your door type as illustrated below. IF YOURS IS A CANOPY OR DUAL-TRACK STYLE GARAGE DOOR, A DOOR ARM CONVERSION KIT IS REQUIRED. FOLLOW THE INSTALLATION INSTRUCTIONS INCLUDED WITH THE REPLACEMENT DOOR ARM.
Installation Step 9 Connect Door Arm to Trolley Follow only those instructions which apply to your door type. SECTIONAL DOORS ONLY Make sure garage door is closed tight. Pull the manual release handle to disconnect the trolley. Manually move outer trolley back to the center of inner trolley as shown in Figures A, B and C. FIGURE A: Fasten straight door arm section to outer trolley with the 5/16"x1" clevis pin. Secure the connection with a ring fastener.
ONE-PIECE DOORS ASSEMBLE DOOR ARM: Fasten straight and curved door arm sections together to their longest possible length. With door closed, connect straight door arm section to door bracket with the 5/16"x1-1/4" clevis pin. Secure with a ring fastener. Ring Fastener Door Bracket Lock Washers 5/16" Clevis Pin 5/16"x1-1/4" Nuts 5/16"-18 Straight Arm Screws 5/16"-18x7/8 Curved Door Arm 13mm Socket Wrench Before connecting door arm to trolley, limits of travel must be adjusted on one-piece doors.
Adjustment Step 1 Adjust UP and DOWN Limits LIMIT ADJUSTMENT settings regulate the points at which the door will stop when moving up or down. NOTE: Door STOPS in the UP direction if anything interferes with door travel. Door REVERSES in the DOWN direction if anything interferes with the door travel (including binding or unbalanced doors). PROCEDURE: To operate the opener, press the Door Control Button or transmitter. Run the opener through a COMPLETE TRAVEL CYCLE.
Adjustment Step 2 DO NOT USE FORCE ADJUSTMENTS TO COMPENSATE FOR A BINDING OR STICKING GARAGE DOOR. EXCESSIVE FORCE WILL INTERFERE WITH PROPER OPERATION OF SAFETY REVERSE SYSTEM OR DAMAGE GARAGE DOOR. Adjust Force Force Adjustment Controls are located on back panel of opener. FORCE ADJUSTMENT settings regulate amount of the power required to open and close door. NOTE: The door STOPS in the UP direction if anything interferes with its travel.
Adjustment Step 3 THE SAFETY REVERSE SYSTEM TEST IS IMPORTANT. GARAGE DOOR MUST REVERSE ON CONTACT WITH A 25MM OBSTACLE PLACED ON THE FLOOR. FAILURE TO PROPERLY ADJUST OPENER MAY RESULT IN SERIOUS PERSONAL INJURY FROM A CLOSING GARAGE DOOR. REPEAT TEST ONCE A MONTH AND ADJUST AS NEEDED. Test Safety Reverse System PROCEDURE: Place a 25mm obstacle on the floor under the garage door. Operate door in DOWN direction. The door MUST reverse on the obstruction.
Code Programming Instructions Manufactured under 1 or more of the following U.S. patents: RE29,525; 4,037,201; 4,750,118; 4,806,930. Other Patents Pending CHILDREN OPERATING OR PLAYING WITH A GARAGE DOOR OPENER CAN INJURE THEMSELVES OR OTHERS. THE GARAGE DOOR COULD CLOSE AND CAUSE SERIOUS INJURY OR DEATH. DO NOT ALLOW CHILDREN TO OPERATE THE DOOR CONTROL(S) OR REMOTE CONTROL TRANSMITTER(S). A MOVING GARAGE DOOR COULD INJURE OR KILL SOMEONE UNDER IT.
Having a Problem? Review Pages 2 and 3 Before Proceeding Situation Probable Cause & Solution OPENER DOESN’T OPERATE FROM EITHER THE REMOTE CONTROL TRANSMITTER OR THE DOOR CONTROL 1. Have you disengaged all door locks? Review Step 7, page 16. 2. Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light, check fuse box or circuit breaker. (Some outlets are controlled by a wall switch.) 3. Repeated operation may have tripped the overload protector in the motor. Wait 15 minutes.
Having a Problem? (Continued) Situation Probable Cause & Solution DOOR REVERSES FOR NO APPARENT REASON 1. Is something obstructing the door? Pull red manual release handle. Operate door manually. If it is unbalanced or binding, call for professional garage door service. 2. Clear any ice or snow from garage floor area where garage door closes. 3. Review the Force Adjustment Chart on page 21. REPEAT SAFETY REVERSE TEST after adjustment is complete. 4.
Repair Parts Separate all hardware for assembly and installation procedures as shown below.
Repair Parts OPENER ASSEMBLY PARTS 1 (Series 2000E &1000E) 5 (Series 5000E) 2 (Series 2000E) 4 3 7 6 7 6 16 19 20 8 17 18 (Series 5000E) 9 10 3 5 (Series 5000E & 4000E) (Series 4000E, 2000E & 1000E) LIMIT SWITCH ASSY. 1 2 PART NO. 31D380 41C4220A 3 41A2817 4 5 41B4245 143D100 6 7 8 9 10 11 143D152 175B88M 108D36 108D34 30B363 30B387 30B366 12A373 41A3150 41D3058 (Up) Contact SE GREA RAIL .
CHAMBERLAIN SERVICE IS ON CALL OUR LARGE SERVICE ORGANIZATION SPANS AMERICA HOW TO ORDER REPAIR PARTS Selling prices will be furnished on request or parts will be shipped at prevailing prices and you will be billed accordingly. WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION: INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE SIX DAYS A WEEK.