Product Manual

Model 100237
TROUBLESHOOTING
39
Part No. 101950
TROUBLESHOOTING HSB
The number one problem which relates to starting, output and performance is “Fuel Pressure Insufficient”. Utility fuel regulator and pipe
sized to small which can be compounded by pipe run distance to long for the size of pipe installed. Confirm fuel pressure to the fuel
regulator during No-load and Load operation.
ENGINE WILL NOT CRANK/TURN OVER
1. HSB set in “OFF” mode. Place the HSB controllers in the proper AUTO and ATS start positions.
2. Battery not connected or loose, Connect the batteries according to owner’s manual, clean and tighten the
corroded posts or wires. battery connections
3. Battery(s) not charged or low charge. Recharge or replace battery(s).
4. Check for active fault code. Identify fault code, correct and reset.
5. Defective starter solenoid *
6. Defective starter *
GENERATOR WILL CRANK/TURN OVER BUT WILL NOT START
1. Check for active fault code. Identify fault code, correct and reset.
2. Fuel valve(s) turned off. Turn on fuel supply.
3. Fuel pressure insufficient*. Manometer check, confirm fuel pressure to fuel regulator*.
4. Weak battery(s). Recharge or replace battery(s)
5. Low oil level. Check for oil leaks. Check the oil level and add oil if necessary.
6. Spark plug wire is disconnected. Connect spark plug wire.
7. Defective fuel solenoid/regulator. *
ENGINE STARTS, RUNS ROUGH
1. Fuel pressure insufficient*. Manometer check, confirm fuel pressure to fuel regulator*.
2. Wrong fuel jets. Check jets for NG or LPG, change to correct Master Mixer fuel jets.
3. Faulty spark plug, loose spark plug wire. Change spark plug, set gap, connect wire.
4. Plugged air cleaner Clean or replace air cleaner.
5. Generator overloaded*. Remove one or more loads*.
6. Shorted circuit *
HSB STARTS, THEN SUDDENLY STOPS
1. Check for active fault code. Identify fault code, correct and reset.
2. Fuel supply insufficient* Manometer check, confirm fuel pressure to fuel regulator*.
3. Low oil, pressure shut down. Check for oil leaks. Check the oil level and add oil if necessary.
4. Generator over loaded. Turn off standby circuits for house, reset fault, place unit back into AUTO and
ATS mode. Turn on standby circuits for house. If problem returns contact
Champion or Champion service dealer*.
5. Engine high/over temperature shut down. Check all intake and exhaust ventilation around the HSB, remove all debris.
Let HSB sit for 30 minutes to cool down.