Owner manual

13 REV 18890-20140109
ENGLISH 18890
TROUBLESHOOTING
For further technical support:
Technical Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
[e-mail]
Problem Cause Solution
Motor does not click
or turn
No electrical power Plug in and secure power cord to a grounded
electrical 120V power source
Pinched power cable Check all power cord connections and make sure
nothing is resting on top of, or pinching the power
cord
Defective remote control Replace remote control
Motor runs slowly or
without normal power
Insufficient current or voltage The voltage supply is weak. Check to make sure
voltage supply is 120V
Motor overheating Hoist running time is too long Allow hoist to cool down
Motor runs in one
direction only
Defective remote assembly Replace remote assembly