User Manual

100460 - 3550W PORTABLE GENERATOR
TROUBLESHOOTING
31
TROUBLESHOOTING
Problem Cause Solution
Generator will not start.
No fuel. Add fuel.
Faulty spark plug. Replace spark plug.
Unit loaded during start up. Remove load from unit.
Generator will not start;
Generator starts but runs roughly.
Low oil level.
Fill crankcase to the proper level.
Place generator on a flat, level surface.
Choke in the wrong position. Adjust choke.
Spark plug wire loose. Attach wire to spark plug.
Generator shuts down during operation.
Out of fuel. Fill fuel tank.
Low oil level.
Fill crankcase to the proper level. Place
generator on a flat, level surface.
Generator cannot supply enough power
or overheating.
Generator is overloaded.
Review load and adjust. See “Connecting
Electrical Loads.”
Insufficient ventilation.
Check for air restriction. Move to a well
ventilated area.
No AC output.
Cable not properly connected. Check all connections.
Connected device is defective. Replace defective device.
Circuit breaker is open. Reset circuit breaker
Faulty brush assembly. Replace brush assembly (Service Center).
Faulty AVR (auto voltage regulator). Replace AVR (Service Center).
Loose wiring. Inspect and tighten wiring connections.
Other. Contact the help line.
Generator gallops. Engine governor defective. Contact the help line.
Repeated circuit breaker tripping.
Overload.
Review load and adjust. See "Connecting
Electrical Loads."
Faulty cords or device.
Check for damaged, bare or frayed wires.
Replace defective device.
For further technical support:
Technical Support Team
Mon-Fri 8:30 AM-5:00 PM (PST/PDT)
Toll Free 1-877-338-0999
[e-mail]