Product Manual

100571 - 3500W PORTABLE INVERTER GENERATOR
TROUBLESHOOTING
31
Problem Cause Solution
Engine starts and shuts off right away.
If equipped, when CO Shield
®
shutoffs
occur due to accumulating carbon
monoxide (CO) and if the red LED light
blinks on the panel.
Move generator to an open, outdoor area. Point
exhaust away from people and buildings. Move
to fresh air and get medical help if sick, dizzy, or
weak.
Make sure there are no objects creating
obstructions within 5 feet of the generator.
Obstructions in the vicinity of the generator
may trap carbon monoxide emissions near the
generator and cause the engine to shutoff.
If the generator’s exhaust is facing into the
wind, the exhaust may be blown back into
the generator’s operating area, creating an
accumulation of CO emissions and triggering an
engine shutoff. To avoid an engine shutoff, turn
the generator 45° in either direction to allow
the exhaust emissions to blow away from the
generator. If engine shutoff events continue,
readjust and align the exhaust with the wind
direction to blow away from the generator.
If equipped, when CO Shield
®
shutoffs
occur due to system fault and if the
yellow LED light blinks on the panel.
Start by confirming yellow LED light blinks when/
if generator shuts off. If CO Shield
®
continues to
sense the fault and shuts off, contact technical
support.
Both CO Shield
®
LEDs not blinking 10
times upon start up.
Starting the generator within 1 minute
after being manually shutoff, not a CO
shutoff event.
Wait 1 minute before trying to restart the
generator. The LEDs should then blink ten (10)
times.
Generator cannot supply enough power
or overheating.
Generator is overloaded.
Review load and adjust. See “Connecting
Electrical Loads.”
Dirty air filter. Clean or replace air filter.
Choke in wrong position. Move EZ Start Dial to the RUN position.
Engine is running but no AC output.
Poor cord connection. Check all connections.
Circuit breaker is open. Reset circuit breaker. Check all circuit breakers.
Loose wiring. Inspect and tighten wiring connections.
AC Overload: Button illuminated red
Reduce AC load and press Overload Reset Button
until illuminated green.
Other. Contact the help line.