Owners manual

15
TROUBLESHOOTING
This guide will help with general setup and connection issues.
Phase
Setup
Setup
Setup
Setup
Setup
Discovery
Problem Possible Cause Prevention/Solution
Unable to configure
new appliance-
DADO button is
not flashing
User waited longer
than 5 min
to attempt
configuration and
wireless radio
powered down
due to security
restrictions.
1. Press DADO
button to initiate
configuration mode,
confirm DADO button is
flashing
User waited longer
than 5 min
to attempt
configuration and
wireless radio
powered down
due to security
restrictions.
1. Restart appliance by
removing power
Unable to configure
new appliance-
DADO button is
not flashing
1. Go to the app store
and download/update
User may not have
the appropriate app
installed for the new
appliances
Unable to
communicate with
new appliance
during
configuration- DADO
Button is Flashing
1. Launch updated
application and initiate
configuration mode
by pressing the DADO
button- DADO button
should be flashing
User may not have
the appropriate app
installed for the new
appliances
Unable to
communicate with
new appliance
during
configuration- DADO
Button is Flashing
1. Re- enter the correct
password
2. User should verify
security settings
(WPA/WPA2)
User entered the
incorrect router
password and
attempt to
re-enter the correct
password
User sees
appliance, attempts
configuration and
receives incorrect
password error
1. Ensure phone and
appliance are on the
same Wi-Fi network
Phone is not on the
same network at the
appliance
First run, app does
not discover an
appliance that has
been previously
setup
15.124457 VESCONN 2015 Grilling Guide ENG.indd 15 8/5/15 10:21 AM