Warranty Guide

CHARBROIL.COMPage 35
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE PREVENTION / SOLUTION
Burner(s) will not light using ignitor.
(See Electronic Ignition Troubleshooting also)
Continued on next page.
ELECTRONIC IGNITION:
• No spark, no ignition noise.
• No spark, some ignition noise.
• Sparks, but not at electrode or at full strength.
• See Section I of Electronic Ignition System.
• See Section II of Electronic Ignition System.
• See Section III of Electronic Ignition System.
Burner(s) will not match light.
• See “GAS ISSUES:”
• Match will not reach.
• Improper method of match-lighting.
• Use long-stem match (fireplace match).
• See “Match-Lighting” section of Lighting Your Grill.
Sudden drop in gas flow or low flame.
• Out of gas.
• Excess flow valve tripped.
• Vapor lock at coupling nut/LP cylinder connection.
• Check for gas in LP cylinder.
• Turn off knobs, wait 30 seconds and light grill. If flames are
still low, turn off knobs and LP cylinder valve. Disconnect
regulator. Reconnect regulator and leak-test. Turn on LP
cylinder valve, wait 30 seconds and then light grill.
• Turn off knobs and LP cylinder valve. Disconnect coupling
nut from cylinder. Reconnect and retry.
Flames blow out.
• High or gusting winds.
• Low on LP gas.
• Excess flow valve tripped.
• Turn front of grill to face wind or increase flame height by
turning gas valve to a higher postion.
• Refill LP cylinder.
• Refer to “Sudden drop in gas flow” above.
Flashback (fire in burner tube(s)).
• Burner and/or burner tubes are blocked. • Turn knobs to OFF. Clean burner and/or burner tubes. See
burner cleaning Care and Maintenance Section of this guide
IGNITION PROBLEM POSSIBLE CAUSE CHECK PROCEDURE PREVENTION / SOLUTION
SECTION I
No sparks appear at any electrodes when
Electronic Ignition Button is pressed; no
noise can be heard from spark module.
• No power to spark module
• Button assembly not installed properly.
• Faulty spark module.
• Verify transformer is plugged in, and all
wires in cabinet are connected.
• If no sparks are generated with new battery
and good wire connections, module is faulty.
• Plug in module to 120V AC Outlet. Discon-
nect and reconnect wires from transformer
to AC/DC Converter and from AC/DC Con-
verter to spark module.
• Replace spark module assembly.
SECTION II
No sparks appear at any electrodes when
Electronic Ignition Button is pressed;
noise can be heard from spark module.
• Output lead connections not connected. • Are output connections on and tight? • Remove and reconnect all output connec-
tions at module and electrodes.
SECTION III
Sparks are present but not at all
electrodes and/or not at full strength
• Output lead connections not connected.
• Arcing to grill away from burner(s).
• Electrodes are wet.
• Electrodes cracked or broken “sparks at
crack”.
• Are output connections on and tight?
• If possible, observe grill in dark location.
Operate ignition system and look for arcing
between output wires and grill frame.
• Has moisture accumulated on electrode
and/or in burner ports?
• Inspect electrodes for cracks.
• Remove and reconnect all output connec-
tions at module and electrodes.
• If sparks are observed other than from
burner(s), wire insulation may be damaged.
Replace wires.
• Use paper towel to remove moisture.
• Replace cracked or broken electrodes.