Installation Manual

TROUBLESHOOTING
22
PROBLEM CORRECTIVE ACTION
The fan does not move.
1. Firmly push the reverse switch completely up or down.
2. Make sure the wall switch is turned on.
3. Ensure power is on at wall switch and breaker box.
4. Turn the power off and check all wiring connections at the ceiling outlet box.
The fan is noisy.
1. Check and tighten all screws that hold the fan blades to the blade arms and motor.
2. Replace any blade that is cracked.
3. Do not use a variable-speed wall control to control the fan speed.
4. Ensure the outlet box is securely mounted to the building structure.
5. Ensure the mounting bracket is securely mounted to the outlet box.
The fan wobbles
excessively.
1. Tighten all screws that hold the fan blades to the blade arms and the blade arms to motor.
2. Switch one blade with a blade from the opposite side or balance the fan using the blade balancing kit.
3. Turn off the power. Loosen the canopy and verify that the mounting bracket is secure to the
electrical outlet box. The mounting bracket must be ush without movement against the outlet box.
4. Use a longer downrod or move the fan to another location if fan is too close to the ceiling.
5. Ensure the mounting bracket is securely mounted to the outlet box.
6. Tighten the set screws in the yoke.
The fan operates correctly,
but lights are not working.
1. Re-install A-15 bulbs.
2. Ensure the singe-pin connectors from the switch housing to the light kit are connected properly.
3. Turn the power off and check all wire connections between fan and outlet box.
4. The fan comes with a 190W limiter. When the total watts of the lights is over 190W, the lights do not
work. Please replace the bulbs with lower wattage bulbs.
Remote doesn’t work.
1. Replace the remote battery with a new 12-volt battery.
2. Turn off the main power, then turn it back on. Within 30 seconds, press and hold the high and low
speed buttons on the remote at the same time for 5 seconds. The LED indicator will ash 3 times,
signaling a successful synchronization. Once complete, the fan will start on the low speed with the
light (if applicable) off.