Setup guide

CP2210 Setup Guide 7-1
020-100524-04 Rev. 1 (05-2014)
7 Troubleshooting
If the cinema projector does not appear to be operating properly, note the symptoms and use this section as a
guide. If the problem can not be resolved, contact your dealer for assistance. NOTE: A qualified service
technician is required when opening an enclosure to diagnose any “probable cause”.
7.1 Cinema Projector Does Not Turn On
• Verify the wall circuit breaker is on. If there is a problem with the wall circuit breaker turning off, contact a
certified electrician.
• Check the status of the LEDs on the rear corners of the cinema projector.
• Verify the LVPS has power by looking through the non-operator’s side front access panel. One LED should
be present in the lower middle region. (Figure 7-1)
Figure 7-1 View Power Status LEDs
• On the TPC, verify in the Operational Status region of the Main panel does not indicate a PIB failure.
7.2 Lamp Does Not Ignite
•Tap Menu > Advanced Setup > Lamp History and verify the number of hours the lamp has operated.
Replace a lamp nearing the end of its operational life
•Tap Menu > Status and then Interlocks in the left pane. Check and correct all interlock failures.
•Tap Menu > Status and then All Alarms in the left pane. If a ballast communication error has occurred,
restart the cinema projector and turn the lamp on.
•Tap Menu > Status and then Temperatures in the left pane. Verify if the DMD temperatures are too high. If
the temperatures are too high, cool the cinema projector. Ensure the cinema projector is properly ventilated,
the air filters are not blocked, and the liquid cooling reservoir has coolant.
• Listen for a clicking noise that indicates the ballast is attempting to strike the lamp. If you do not hear a
clicking noise, there might be a problem a problem with the ballast. Contact a Christie accredited service
technician to resolve the issue.
• If you hear a brief clicking noise, but the lamp does not ignite, replace the lamp.
LVP S Pow er LE D