User Manual

What To Do for Warranty Service
During the first thirty (30) days, a defective product is eligible for over-the-counter exchange at
the retailer from whom it was purchased. After thirty (30) days, the defective product should be
returned to the authorized service center. Please allow 2-3 weeks for the return of your
telephone product. The shipping address of the authorized service center is:
XACT Communication Consumer Center
C/O Southern Bonded Warehouse
7137 Southlake Parkway
Morrow, GA 30260
NOTE: A telephone product received which was not made for XACT Communication or which
is not defective as determined by our test procedures will not be repaired and will be returned
to you C.O.D., freight collect.
To Obtain Warranty Service
Provide proof of the date of purchase within the package.
Prepay all shipping costs to the authorized service center.
Include a return shipping address within the package.
Please retain your sales receipt, the carton, the packing materials, and the printed material. The
original carton is the best shipping container for the telephone should you have to return it.
For your reference:
Serial Number
Date of Purchase
Name of Dealer
Customer Service Telephone Number:
U.S.A. & Canada 1-866-466-XACT (9228)
OUTSIDE THE U.S.A. & Canada CALL 1-212-481-7950
Visit Us on the Web:
www.xactcommunication.com
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Warranty