Specifications

HKC Technology Limited
2.4G Cordless Telephone System configuration guide
Page 53
Auto Attendant
Day / Night / Afternoon
The Auto Attendant has several modes of operation. The System can be programmed to
have either ªDay, Night or Afternoon modesº. The Day and Night modes have two
parameters: greeting and operator number. In day mode, there is day greeting (or normal
company greeting) and day operator number for Auto Attendant operation. There is also a
night greeting (or off duty greeting) and a night operator number for off duty hours in Night
mode. The Day / Night mode feature mainly governs the information and response of the
Auto Attendant service.
To provide maximum flexibility, these 3 modes can be changed:
1. automatically according to time defined by user, or
2. manually changed
Day Mode Afternoon Greeting
In normal day mode Auto Attendant operation, you can input 2 greetings: default and
afternoon. If you have enabled this function, the afternoon greeting will be activated
automatically at 12:00 noontime.
For example, `Good morning, …' will be played before 12:00 noontime and `Good
afternoon, ……' will be played after 12:00 noontime.
Setting: see call features configuration 3.2.1
Note: the afternoon greeting s
hould be recorded for this feature.
Time of Silence after Announcement
If the caller does not enter an extension within a specified time after the announcement, then
the mail box 0 of extension 0 will be opened for the caller to leave a message.
Setting: see call features configuration 3.2.2
Auto Switch Day / Night Mode, Day Mode Start Time, Night Mode Start
Time
Day and Night Modes of Auto Attendant are different in their greeting and operator extension.
You can have the system change from Day to Night mode automatically according to a
predefined time (e. g. 6:00 P.M.).
This function automatically has the system respond to incoming calls. For example,
`Welcome to xxx company, please dial an extension or press [0] for operator assistance' for
Day Mode operation programmed from 9:00 AM to 6:00 PM; or for calls after 6:00P.M., a