Cisco IE 3010 Switch Hardware Installation Guide Revised October 12, 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Related Publications i-viii Obtaining Documentation and Submitting a Service Request CHAPTER 1 Product Overview 1-1 Switch Models 1-1 i-viii Cable Side 1-2 10/100 Fast Ethernet Ports 1-3 PoE Ports 1-3 Dual-Purpose Ports 1-4 SFP Modules 1-5 SFP Module Patch Cable 1-6 Power-Input Terminal 1-6 Alarm Ports 1-6 Alarm Input 1-7 Alarm Output 1-7 Management Ports 1-7 LEDs 1-8 Switch Panel LEDs 1-8 System LED 1-9 Power-Supply Module LEDs 1-9 Alarm LEDs 1-9 Console LEDs 1-10 Port LEDs
Contents CHAPTER 2 Switch Installation Warnings 2-1 2-1 Installation Guidelines 2-3 Verifying Switch Operation 2-3 Installing the Switch 2-4 Rack-Mounting 2-4 Attaching Brackets for 19-Inch Racks 2-5 Attaching Brackets for 19-Inch Racks for IP-30 Compliance (Optional) Attaching Brackets for 23-Inch Racks 2-12 Attaching Brackets for ETSI Racks 2-13 Rack-Mounting the Switch 2-14 Wall-Mounting 2-15 Attaching Brackets 2-16 Attaching Brackets for IP-30 Compliance (Optional) 2-16 Wall-Mounting the Switc
Contents CHAPTER 4 Troubleshooting 4-1 Diagnosing Problems 4-1 Switch POST Results 4-1 Switch LEDs 4-2 Switch Connections 4-2 Bad or Damaged Cable 4-2 Ethernet and Fiber-Optic Cables 4-2 Link Status 4-2 10/100 and 10/100/1000 Port Connections 4-3 10/100 PoE Port Connections 4-3 SFP Module 4-3 Interface Settings 4-3 Ping End Device 4-3 Spanning Tree Loops 4-4 Switch Performance 4-4 Speed, Duplex, and Autonegotiation 4-4 Autonegotiation and Network Interface Cards 4-4 Cabling Distance 4-4 Resetting the S
Contents APPENDIX C Configuring the Switch with the CLI Setup Program C-1 Accessing the CLI Through the Console Port C-1 RJ-45 Console Port C-1 USB Console Port C-3 Installing the Cisco Microsoft Windows USB Device Drivers C-4 Installing the Cisco Microsoft Windows XP USB Driver C-4 Installing the Cisco Microsoft Windows 2000 USB Driver C-4 Installing the Cisco Microsoft Windows Vista USB Driver C-5 Uninstalling the Cisco Microsoft Windows USB Drivers C-5 Uninstalling the Cisco Microsoft Windows XP and
Preface This guide describes the hardware features of the Cisco Industrial Ethernet (IE) 3010 switch. It describes the physical and performance characteristics of the switch, explains how to install it, and provides troubleshooting information. This guide does not describe system messages that you might receive or how to configure your switch. See the switch software configuration guide, the switch command reference, and the switch system message guide on Cisco.com: http://www.cisco.
Preface Related Publications The safety warnings for this product are translated into several languages in the Regulatory Compliance and Safety Information for the Cisco IE 3010 Switch that ships with the product on the documentation CD. The EMC regulatory statements are also included in that guide. Related Publications http://www.cisco.com/go/IE3010_docs Note Before installing, configuring, or upgrading the switch, see the release notes on Cisco.com for the latest information.
CH A P T E R 1 Product Overview The Cisco IE 3010 switch provides a rugged and secure switching infrastructure for harsh environments. It is suitable for industrial Ethernet applications, including process manufacturing, intelligent transportation systems (ITSs), rail transportation, and other similar deployments.
Chapter 1 Product Overview Cable Side Cable Side The 10/100 Fast Ethernet downlink ports in Figure 1-1 are grouped in pairs. The first member of the pair (port 1) is above the second member (port 2) on the left. Port 3 is above port 4, and so on. The dual-purpose ports are numbered 1 and 2.
Chapter 1 Product Overview Cable Side The100BASE-FX SFP ports and the 10/100 PoE ports are grouped in pairs. The first member of the pair (port 1) is above the second member (port 2) on the left. Port 3 is above port 4, and so on. The dual-purpose ports are numbered 1 and 2.
Chapter 1 Product Overview Cable Side The 10/100 PoE ports on the Cisco IE-3010-16S-8PC switches provide PoE support for devices that are compliant with IEEE 802.3af. The Cisco prestandard PoE is also supported for Cisco IP Phones and Cisco Aironet Access Points. The PoE ports on the switch deliver up to 15.4 W of PoE. Any four of the eight ports are designated as high priority PoE ports, while the other four ports are designated as low priority PoE ports.
Chapter 1 Product Overview Cable Side SFP Modules The switch Ethernet SFP modules provide connections to other devices. These field-replaceable transceiver modules provide the uplink interfaces.The modules have LC connectors for fiber-optic connections or RJ-45 connectors for copper connections. You can use any combination of the supported SFP modules listed in Table 1-2.
Chapter 1 Product Overview Cable Side SFP Module Patch Cable The switch uses an SFP-module patch cable, a 0.5-meter, copper, passive cable with SFP module connectors at each end (see Figure 1-3). The patch cable connects two switches in a cascaded configuration. SFP-Module Patch Cable 126809 Figure 1-3 See the “Inserting and Removing the SFP Module Patch Cable” section on page 2-21 for information about using the SFP module patch cable. You can order this cable (part number CAB-SFP-50CM=).
Chapter 1 Product Overview Cable Side Alarm Input The alarm input is a dry-contact alarm port. You can connect up to four alarm inputs from devices, such as a door, a temperature gauge, or a fire alarm, to the alarm port. You can use the CLI to set the alarm severity to minor, major, or critical. An alarm generates a system message and turns on an LED. See the “Alarm LEDs” section on page 1-9 for the LED descriptions. Alarm Output The alarm output can be configured as a minor or major alarm.
Chapter 1 Product Overview Cable Side LEDs You can use the switch system and port LEDs to monitor switch activity and performance.
Chapter 1 Product Overview Cable Side System LED Table 1-3 System LED Color System Status Off System is not powered on. Blinking green POST1 is in progress. Green System is operating normally. Amber System is receiving power but is not functioning properly. 1. POST = power-on self-test. Power-Supply Module LEDs The switch power-supply module LEDs are labeled PSU1 and PSU2 (on the switch) and PSU OK (on the power-supply module).
Chapter 1 Product Overview Cable Side Console LEDs The console LEDs show which console port is in use. See Figure 1-6 and Figure 1-9 for the LED locations. If you connect a cable to a console port, the switch automatically uses that port for console communication. If you connect two console cables, the USB console port has priority. Table 1-7 RJ-45 and USB Console Port LEDs LED Color Description RJ-45 console port Green RJ-45 console port is active. USB console port LED is off.
Chapter 1 Product Overview Cable Side PoE LED Table 1-9 PoE LED Color Meaning Off PoE is not enabled. Green PoE is enabled. Ports are functioning correctly. Amber PoE is enabled, but an error is present. Dual-Purpose Port LEDs The dual-purpose port LEDs identify the connection as either a copper-based connector or an SFP module.
Chapter 1 Product Overview Power-Supply Side Power-Supply Side The power-supply side has the LED panel and two power-supply slots for the removable power supplies. See Figure 1-7 and Figure 1-8.
Chapter 1 Product Overview Power-Supply Side Power-Supply Side LEDs Figure 1-9 1 2 3 Switch LEDs 4 5 6 7 8 9 10 11 12 208364 Cisco IE 3010 Switch Series 13 14 15 1 SYS (system) 9 2 CON (console) 10 PSU1 (power supply 1) 3 USB LED 11 PSU2 (power supply 2) 4 SD (SD flash memory card) 12 PoE1 5 IN1 (alarm input 1) 13 Ethernet ports 6 IN2 (alarm input 2) 14 10/100/1000 port 7 IN3 (alarm input 3) 15 SFP port 8 IN4 (alarm input 4) OUT (alarm output) 1.
Chapter 1 Product Overview Management Options Power Supply Features The switch has two slots for power-supply modules: • PWR-RGD-LOW-DC/IA: low-voltage DC (for voltage information, see Table A-6) • PWR-RGD-AC-DC/IA: high-voltage AC or DC (for voltage information, see Table A-5) The switch supports these power-supply module combinations: • Single low-voltage DC • Single high-voltage AC or DC • Two high-voltage AC or DC • Two low-voltage DC • One high-voltage AC or DC and one low-voltage DC F
CH A P T E R 2 Switch Installation Read the topics and perform the procedures in this order: • Warnings, page 2-1 • Installation Guidelines, page 2-3 • Verifying Switch Operation, page 2-3 • Installing the Switch, page 2-4 • Installing and Removing SFP Modules, page 2-20 • Inserting and Removing the SFP Module Patch Cable, page 2-21 • Replacing the SD Flash Memory Card, page 2-23 • Connecting Devices to the Ethernet Ports, page 2-25 • Where to Go Next, page 2-27 Warnings These warnings a
Chapter 2 Switch Installation Warnings Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024 Warning This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.
Chapter 2 Switch Installation Installation Guidelines Installation Guidelines Before installing the switch, verify that these guidelines are met: • Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent lighting fixtures. Make sure that the cabling is away from other devices that might damage the cables. • Operating environment is within the ranges listed in Appendix A, “Technical Specifications.
Chapter 2 Switch Installation Installing the Switch Installing the Switch Note • Rack-Mounting, page 2-4 • Wall-Mounting, page 2-15 If the switch is wall-mounted in an enclosure, follow these minimum clearances: - Sides of switch (facing up and facing down): 3.75 in. (9.52 cm) - Port side 3.0 in. (7.62 cm) - Power supply side: 5.25 in. (13.33 cm) - Cover side (side not facing wall): 1.75 in. (4.44 cm) - Base side (facing wall): 0 in.
Chapter 2 Switch Installation Installing the Switch Attaching Brackets for 19-Inch Racks Figure 2-1 and Figure 2-2 show how to attach brackets to the switches.
Chapter 2 Switch Installation Installing the Switch Figure 2-2 C isco C G Attaching Brackets for 19-Inch Racks S 25 20 2 207231 1 3 1 1 Phillips flat-head screws 2 Cable-side-mounting position 3 Power-supply-side mounting position Attaching Brackets for 19-Inch Racks for IP-30 Compliance (Optional) Before installing the mounting brackets, you need to install the rubber plugs in the unused mounting holes. The rubber plugs are not supplied with the switch.
Chapter 2 Switch Installation Installing the Switch Figure 2-3 Inserting the Rubber Plug 1 2 255738 3 1 Rubber plug 2 Switch 3 Screwdriver Step 1 Identify your bracket mounting position. See Figure 2-6 or Figure 2-7. Step 2 Insert the rubber plugs in the appropriate holes. See Figure 2-4 or Figure 2-5. Follow the same procedure on the other side of the switch. Step 3 Use a screwdriver or pen to completely push in the rubber plugs. See Figure 2-3.
Chapter 2 Switch Installation Installing the Switch Figure 2-4 Inserting the Rubber Plugs 2 1 3 255739 1 4 1 1 Rubber plug 3 Cable-side mounting position 2 Mid-mounting position 4 Power-supply-side mounting position Cisco IE 3010 Switch Hardware Installation Guide 2-8 78-19581-02
Chapter 2 Switch Installation Installing the Switch Figure 2-5 Inserting the Rubber Plugs Cisco CG S 2520 2 255740 1 3 1 1 Rubber plug 2 Cable-side-mounting position 3 Power-supply-side mounting position Cisco IE 3010 Switch Hardware Installation Guide 78-19581-02 2-9
Chapter 2 Switch Installation Installing the Switch Figure 2-6 Attaching Brackets for 19-Inch Racks 2 1 3 255750 2 4 2 1 Mid-mounting position 3 Cable-side mounting position 2 Phillips flat-head screws 4 Power-supply-side mounting position Cisco IE 3010 Switch Hardware Installation Guide 2-10 78-19581-02
Chapter 2 Switch Installation Installing the Switch Figure 2-7 Attaching Brackets for 19-Inch Racks Cisco CG S 2520 2 1 255751 PSU2 3 1 Note 1 Phillips flat-head screws 2 Cable-side-mounting position 3 Power-supply-side mounting position For IP-30 compliance: If you use 23-inch brackets or ETSI brackets, you can insert the rubber plugs in the same holes as shown in Figure 2-4 or Figure 2-5 before installing the brackets.
Chapter 2 Switch Installation Installing the Switch Attaching Brackets for 23-Inch Racks Figure 2-8 C isco C G Attaching 23-Inch Brackets 1 S 252 0 2 C isco C G S 252 0 2 1 3 1 C isco C G S 252 0 2 279173 1 3 1 Note 1 Phillips flat-head screws 2 Cable-side-mounting position 3 Power-supply-side mounting position For IP-30 compliance: If you use 23-inch brackets, you can insert the rubber plugs in the same holes as shown in Figure 2-4 or Figure 2-5 before installing the brackets.
Chapter 2 Switch Installation Installing the Switch Attaching Brackets for ETSI Racks Figure 2-9 C isco C G Attaching Brackets for ETSI Racks 1 S 252 0 2 C isco C G S 252 0 1 3 1 C isco C G 2 S 252 0 2 279174 1 3 1 Note 1 Phillips flat-head screws 2 Cable-side-mounting position 3 Power-supply-side mounting position For IP-30 compliance: If you use ETSI brackets, you can insert the rubber plugs in the same holes as shown in Figure 2-4 or Figure 2-5 before installing the brackets.
Chapter 2 Switch Installation Installing the Switch Rack-Mounting the Switch After you attach the brackets on the switch, use the four supplied number-12 Phillips machine screws to attach the brackets to the rack. See Figure 2-10.
Chapter 2 Switch Installation Installing the Switch After the switch is mounted in the rack: • Wire the switch to a power source. See Chapter 3, “Power Supply Installation.” • Connect the ports. See the “Connecting Devices to the Ethernet Ports” section on page 2-25. • We recommend attaching the cable guide to prevent the cables from obscuring the LED panels on the devices in the rack. Use the supplied black screw shown in Figure 2-10 to attach the cable guide to the left or right bracket.
Chapter 2 Switch Installation Installing the Switch Attaching Brackets Figure 2-11 Attaching 19-inch Rack Brackets 1 208368 C isco IE 3010 Sw itch Series 1 Phillips truss-head screws Attaching Brackets for IP-30 Compliance (Optional) Step 1 Insert the rubber plugs in the appropriate holes. See Figure 2-12. Follow the same procedure on the other side of the switch. Note The rubber plugs are not supplied with the switch.
Chapter 2 Switch Installation Installing the Switch Figure 2-12 Inserting the Rubber Plugs in the Switch Holes 1 2 255741 Cisco IE 3010 Sw itch Series 1 Rubber plug 2 Switch-side Figure 2-13 Attaching 19-inch Rack Brackets 1 255752 Cisco IE 3010 Sw itch Series 1 Phillips truss-head screws Cisco IE 3010 Switch Hardware Installation Guide 78-19581-02 2-17
Chapter 2 Switch Installation Installing the Switch Wall-Mounting the Switch For the best support of the switch and cables, make sure that the switch is attached securely to wall studs or to a firmly attached plywood mounting backboard. Mount the switch with the side panel facing up. The Cisco logo should be at the top of the switch. See Figure 2-14 and Figure 2-15.
Chapter 2 Switch Installation Installing the Switch Figure 2-15 Wall-Mounting the Cisco IE-3010-16S-8PC C isco C onnected G rid Sw itch 2500 Series 207557 1 After the switch is mounted on the wall: • Wire the switch to a power source. See Chapter 3, “Power Supply Installation.” • For configuration instructions about using the CLI setup program, go to Appendix C, “Configuring the Switch with the CLI Setup Program.” • Connect the switch ports.
Chapter 2 Switch Installation Installing and Removing SFP Modules Installing and Removing SFP Modules Installing SFP Modules When installing SFP modules, observe these guidelines: Warning • Removing and installing an SFP module can shorten its useful life. Do not remove and insert any module more often than is absolutely necessary. • To prevent ESD damage, follow your normal board and component handling procedures when connecting cables to the switch and other devices. Class 1 laser product.
Chapter 2 Switch Installation Inserting and Removing the SFP Module Patch Cable Removing SFP Modules Step 1 Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface. Step 2 Disconnect the cable from the SFP module. For reattachment, note which cable connector plug is send (TX) and which is receive (RX). Step 3 Insert a dust plug into the optical ports of the SFP module. Step 4 If the module has a bale-clasp latch, pull the bale out and down to eject it.
Chapter 2 Switch Installation Inserting and Removing the SFP Module Patch Cable Inserting an SFP Module Patch Cable C isco IE Repeat these steps for the second switch that you want to connect to the first switch.
Chapter 2 Switch Installation Replacing the SD Flash Memory Card Replacing the SD Flash Memory Card Step 1 Locate the SD flash memory card slot on the cable-side of the switch. Step 2 Use a number-1 Phillips screwdriver to loosen the captive screw. See Figure 2-20. Loosening the Captive Screw 208563 Figure 2-20 Step 3 Pull the cover open, and pull the cover tab from the hinge. See Figure 2-21.
Chapter 2 Switch Installation Replacing the SD Flash Memory Card Step 4 Gently push the SD flash memory card to eject it. See Figure 2-22. Place it in an antistatic bag to protect it from static discharge. Figure 2-22 Removing the SD Flash Memory Card 208564 . Step 5 Push the replacement card (upside down) into the slot, and press it firmly in place. The card is keyed so that you cannot insert it the wrong way. Step 6 Place the SD slot cover tabs into the hinge.
Chapter 2 Switch Installation Connecting Devices to the Ethernet Ports Connecting Devices to the Ethernet Ports • Connecting to the 10/100 and 10/100/1000 Ports, page 2-25 • Connecting to the 10/100 PoE Ports, page 2-26 Connecting to the 10/100 and 10/100/1000 Ports The 10/100 and 10/100/1000 Ethernet ports use standard RJ-45 connectors with Ethernet pinouts. The maximum cable length is 328 feet (100 meters).
Chapter 2 Switch Installation Connecting Devices to the Ethernet Ports Table 2-1 Ethernet Cables (Auto-MDIX Disabled) Device Crossover Cable1 Straight-Through Cable1 Switch to switch Yes No Switch to hub Yes No Switch to computer or server No Yes Switch to router No Yes Switch to IP phone No Yes 1. 100BASE-TX and 1000BASE-T traffic requires twisted four-pair, Category 5, Category 5e, or Category 6 cable. 10BASE-T traffic uses Category 3 or Category 4 cable.
Chapter 2 Switch Installation Where to Go Next Where to Go Next You can use the default configuration or use any of the management options described in the “Management Options” section on page 1-14 to change the switch settings.
Chapter 2 Switch Installation Where to Go Next Cisco IE 3010 Switch Hardware Installation Guide 2-28 78-19581-02
CH A P T E R 3 Power Supply Installation This chapter describes how to remove and install a new or replacement power supply. Your switch ships with at least one installed power-supply module (AC or DC, depending on your order). The power-supply modules are field-replaceable units (FRUs) and are hot-swappable. For translations of the safety warnings in this chapter, see the Regulatory Compliance and Safety Information for the Cisco IE 3010 Switch on the documentation CD and also on Cisco.com.
Chapter 3 Power Supply Installation Power-Supply Modules Figure 3-1 PWR-RGD-AC-DC/IA Power-Supply Module 207215 1 2 3 1 Power-supply module 2 PSU OK LED Figure 3-2 3 Captive screw PWR-RGD-LOW-DC/IA Power-Supply Module 207232 PWR-RGD-LOW-DC 1 2 3 1 Power-supply module 2 PSU OK LED 3 Captive screw For a description of the PSU OK LEDs, see the “Power-Supply Module LEDs” section on page 1-9.
Chapter 3 Power Supply Installation Power-Supply Module Installation Power-Supply Module Installation • Installation Guidelines, page 3-3 • Installing a Power-Supply Module, page 3-4 • Wiring the Power Source, page 3-7 • Removing the Power-Supply Module, page 3-12 Installation Guidelines Observe these guidelines when removing or installing a power-supply module: A power-supply module that is only partially connected to the switch disrupts the system operation.
Chapter 3 Power Supply Installation Power-Supply Module Installation Installing a Power-Supply Module This procedure is for installing a power-supply module in the PSU1 or PSU2 slot. Warning The covers are an integral part of the safety design of the product. Do not operate the unit without the covers installed. Statement 1077 Warning This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.
Chapter 3 Power Supply Installation Power-Supply Module Installation Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024 Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last.
Chapter 3 Power Supply Installation Power-Supply Module Installation Crimping the Terminal Lug 280938 Figure 3-4 Step 4 Slide the ground screw from Step 1 through the terminal lug. Insert the ground screws into the opening on the cable side. Figure 3-5 Attaching the Terminal Lug 3010 208335 Cisco IE 1 Dual-hole terminal lug Step 5 Use a ratcheting torque screwdriver to tighten the ground screws to 30 in-lb (± 2 in-lb).
Chapter 3 Power Supply Installation Power-Supply Module Installation Figure 3-6 Loosen the Screws on the Power Supply Blank 208382 C isco IE 3010 Sw itch Seri es Figure 3-7 Remove the Power Supply Blank 208383 C isco C onne Sw itch 2500cted G rid Series Step 3 Insert the power-supply module into the slot, and gently push it in. See Figure 3-8. The power-supply module should be flush with the switch.
Chapter 3 Power Supply Installation Power-Supply Module Installation Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: AC: 5 A, DC: 15 A Statement 1005 Warning A readily accessible two-poled disconnect device must be incorporated in the fixed wiring. Statement 1022 Warning Only trained and qualified personnel should be allowed to install or replace this equipment.
Chapter 3 Power Supply Installation Power-Supply Module Installation Power-Input Terminal 100-240V~, 50-60Hz, 2A 100-240V~, 50-60Hz, 2A 1 2 8 9 3 4 10 11 5 5 5 2A 6 2A 7 13 14 10A Note Step 3 10A 1 Line connection for high-voltage AC (PSU1) 8 Line connection for high-voltage AC (for PSU2) 2 Neutral connection for high-voltage AC (PSU1) 9 Neutral connection for high-voltage AC (PSU2) 3 Positive connection for high-voltage DC (PSU1) 10 Positive connection for high-voltage DC
Chapter 3 Power Supply Installation Power-Supply Module Installation Figure 3-11 Stripping the Input Power Source Wire 60531 0.25 in. (6.3 mm) ± 0.02 in. (0.5 mm) Step 5 Insert the wire into a spade terminal, and crimp it to the wire. You can also use a ring or flanged spade terminal as listed in the “Equipment That You Need” section on page 3-4. Crimping the Spade Terminal Lug 207427 Figure 3-12 Step 6 Note Step 7 Loosen the terminal screw, and slide the terminal under the screw and washer.
Chapter 3 Power Supply Installation Power-Supply Module Installation Figure 3-13 Connecting the Wires to the High-Voltage AC Power (PSU1) 01 ,~V042-0 zH06-05 1 A2.2 , V042-00 06-05 ,~ A2.2 ,zH 208381 Cisco IEE 3010 To connect the DC power: a. Connect the positive wire into the terminal screw labeled +, and the negative wire into the terminal screw labeled –. b. Make sure that you cannot see any wire lead. Only wire with insulation should extend from the terminal screw.
Chapter 3 Power Supply Installation Removing the Power-Supply Module Step 8 Torque the captive screws (above the wires) to 8.5 in-lb (± 0.5 in-lb). Step 9 AC power Connect the other end of the line wire (the one connected to L) to the line terminal on the AC-power source, and connect the other end of the neutral wire (the one connected to N) to the neutral terminal on the AC power source.
Chapter 3 Power Supply Installation Removing the Power-Supply Module Step 4 Remove the power-supply module from the power slot. The power-supply module might be hot. See Figure 3-16. Step 5 Install a new power-supply module or a blank cover.
Chapter 3 Power Supply Installation Removing the Power-Supply Module Cisco IE 3010 Switch Hardware Installation Guide 3-14 78-19581-02
CH A P T E R 4 Troubleshooting • Diagnosing Problems, page 4-1 • Resetting the Switch to the Factory Default Settings, page 4-5 • Finding the Switch Serial Number, page 4-5 Diagnosing Problems The switch LEDs provide troubleshooting information about the switch. They show POST failures, port-connectivity problems, and overall switch performance. You can also get statistics from Device Manager, the CLI, or an SNMP workstation.
Chapter 4 Troubleshooting Diagnosing Problems Switch LEDs Look at the port LEDs information when troubleshooting the switch. See the “LEDs” section on page 1-8 for a description of the LED colors and their meanings. Switch Connections Bad or Damaged Cable Always examine the cable for marginal damage or failure. A cable might be just good enough to connect at the physical layer, but it could corrupt packets as a result of subtle damage to the wiring or connectors.
Chapter 4 Troubleshooting Diagnosing Problems 10/100 and 10/100/1000 Port Connections A port appears to malfunction: • Verify the status of all ports. See Table 1-8 on page 1-10 for descriptions of the LEDs and their meanings. • Use the show interfaces privileged EXEC command to see if the port is error-disabled, disabled, or shut down. Re-enable the port if necessary. • Verify the cable type. See Appendix B, “Connector and Cable Specifications.
Chapter 4 Troubleshooting Diagnosing Problems Spanning Tree Loops STP loops can cause serious performance issues that look like port or interface problems. A unidirectional link can cause loops. It occurs when the traffic sent by the switch is received by the neighbor, but the traffic from the neighbor is not received by the switch. A broken cable, other cabling problems, or a port issue could cause this one-way communication.
Chapter 4 Troubleshooting Resetting the Switch to the Factory Default Settings Resetting the Switch to the Factory Default Settings Follow these steps to return your switch to the factory default settings. Note Resetting the switch deletes the configuration and reboots the switch. To reset the switch: 1. At the switch prompt, enter enable, and press Return or Enter. 2. At the Privileged EXEC prompt, switch#, enter setup and press Return or Enter.
Chapter 4 Troubleshooting Finding the Switch Serial Number Figure 4-2 Serial Number Location for the Power-Supply Modules 207452 SN: XXXNNNNXXXX Cisco IE 3010 Switch Hardware Installation Guide 4-6 78-19581-02
A P P E N D I X A Technical Specifications • Switch Specifications • Power-Supply Module Specifications • Alarm Ratings Switch Specifications Table A-1 Environmental and Physical Specifications Environmental Ranges Operating temperature –40 to 140°F (–40 to 60°C)1 Storage temperature –40 to 185°F (–40 to 85°C) Relative humidity 5 to 95% (noncondensing) Operating altitude Up to 10,000 ft (3049 m) Storage altitude Up to 15,000 ft (4570 m) Thermal spacing 1.75 in. (4.
Appendix A Technical Specifications Switch Specifications Table A-2 Technical Specifications for the Cisco IE 3010-16S-8PC Switch Power Requirements Nominal input voltage PWR-RGD-AC-DC/IA: 100 to 240 VAC, 50 to 60 Hz 100 to 250 VDC PWR-RGD-LOW-DC/IA: 24 to 60 VDC Absolute maximum (short term) input voltage PWR-RGD-AC-DC/IA: 85 to 265 VAC, 47 to 63 Hz 88 to 300 VDC PWR-RGD-LOW-DC/IA: 18 to 75 VDC Power consumption with one PWR-RGD-AC-DC/IA AC: 147 BTUs per hour power-supply module 43.
Appendix A Technical Specifications Switch Specifications Table A-2 Technical Specifications for the Cisco IE 3010-16S-8PC Switch (continued) Power consumption with two PWR-RGD-LOW-DC/IA power-supply modules DC: 127 BTUs per hour 37.1 W Power rating: 0.037 KVA@24 VDC Power consumption with two PWR-RGD-LOW-DC/IA power-supply modules (with PoE on 8 ports) DC: 622 BTUs per hour 181.9 W Power rating: 0.
Appendix A Technical Specifications Power-Supply Module Specifications Power-Supply Module Specifications Table A-4 Environmental and Physical Specifications for the AC- and DC-Power-Supply Modules Environmental Ranges Operating temperature –40 to 140°F (–40 to 60°C) Storage temperature –49 to 185°F (–45 to 85°C) Relative humidity 5 to 95% (noncondensing) Altitude Up to 10,000 ft (3049 m) Physical Specifications Weight PWR-RGD-AC-DC/IA PWR-RGD-LOW-DC/IA 2.55 lb (1.15 kg) 2.5 lb (1.
Appendix A Technical Specifications Alarm Ratings Alarm Ratings Table A-7 Alarm Input and Output Ratings Alarm Ratings Alarm input electrical specification 8 V @ 1mA Alarm output electrical specification 30 V @ 1A Note The alarm output does not support AC voltage because the RJ-45 connector pin spacing is too small.
Appendix A Technical Specifications Alarm Ratings Cisco IE 3010 Switch Hardware Installation Guide A-6 78-19581-02
A P P E N D I X B Connector and Cable Specifications • Connector Specifications, page B-1 • Cables and Adapters, page B-4 Connector Specifications • 10/100, page B-1 • SFP Module Connectors, page B-2 • Dual-Purpose Ports, page B-3 • Alarm Port, page B-3 10/100 The 10/100 Ethernet ports use standard RJ-45 connectors and Ethernet pinouts with internal crossovers.
Appendix B Connector and Cable Specifications Connector Specifications When connecting 10/100 ports to devices such as servers, workstations, and routers, you can use a two or four twisted-pair straight-through cable wired for 10BASE-T and 100BASE-TX. Figure B-5 shows the two twisted-pair straight-through cable schematics. Figure B-7 shows the four twisted-pair straight-through cable schematics.
Appendix B Connector and Cable Specifications Connector Specifications Dual-Purpose Ports The 10/100/1000 Ethernet ports on the dual-purpose ports use RJ-45 connectors. 10/100/1000 Port Pinouts Pin Label 1 TP0+ 2 TP0- 3 TP1+ 4 TP2+ 5 TP2- 6 TP1- 7 TP3+ 8 TP3- 1 2 3 4 5 6 7 8 60915 Figure B-3 Alarm Port The alarm port uses an RJ-45 connector. See the “Alarm Ports” section on page 1-6 for more information. For information on alarm ratings, see the “Alarm Ratings” section on page A-5.
Appendix B Connector and Cable Specifications Cables and Adapters Cables and Adapters • SFP Module Cables, page B-4 • Cable Pinouts, page B-6 • Console Port Adapter Pinouts, page B-7 SFP Module Cables Each port must match the wave-length specifications on each end of the cable, and for reliable communications, the cable must not exceed the allowable length. Copper 1000BASE-T SFP transceivers use standard four twisted-pair, Category 5 (or greater) cable at lengths up to 328 feet (100 meters).
Appendix B Connector and Cable Specifications Cables and Adapters Table B-1 Fiber-Optic SFP Module Port Cabling Specifications (continued) Wavelength (nanometers) Fiber Type Core Modal Size/Cladding Bandwidth Size (micron) (MHz/km)1 Cable Distance 100BASE-EX (GLC-FE-100EX) 1310 SMF G.6522 — 131,240 feet (40 km) 100BASE-ZX 1550 SMF G.652 — 262,480 feet (80 km) 1470, 1490, 1510, 1530, 1550, 1570, 1590, 1610 SMF G.
Appendix B Connector and Cable Specifications Cables and Adapters Cable Pinouts Two Twisted-Pair Straight-Through Cable Schematic for 10/100 Ports Switch Router or PC 3 TD+ 6 TD– 3 RD+ 6 RD– 1 RD+ 2 RD– 1 TD+ 2 TD– Two Twisted-Pair Crossover Cable Schematic for 10/100 Ports Switch Switch 3 TD+ 6 TD– 3 TD+ 6 TD– 1 RD+ 2 RD– 1 RD+ 2 RD– Switch Router or PC 1 TP0+ 1 TP0+ 2 TP0- 2 TP0- 3 TP1+ 3 TP1+ 6 TP1- 6 TP1- 4 TP2+ 4 TP2+ 5 TP2- 5 TP2- 7 TP3+ 7 TP3+ 8 TP3- 8 TP3- Figure B
Appendix B Connector and Cable Specifications Cables and Adapters To identify a crossover cable, hold the cable ends side-by-side, with the tab at the back. The wire connected to pin 1 on the left end should be the same color as the wire connected to pin 3 on the right end. The wire connected to pin 2 on the left end should be the same color as the wire connected to pin 6 on the right end.
Appendix B Connector and Cable Specifications Cables and Adapters Table B-3 Console Port Signaling Using a DB-25 Adapter Switch Console Port (DTE) RJ-45-to-DB-25 Adapter Console Device Signal DB-25 Pin Signal RTS 5 CTS DTR 6 DSR TxD 3 RxD GND 7 GND RxD 2 TxD DSR 20 DTR CTS 4 RTS Cisco IE 3010 Switch Hardware Installation Guide B-8 78-19581-02
A P P E N D I X C Configuring the Switch with the CLI Setup Program This appendix provides a command-line interface (CLI) setup procedure for a standalone switch. To set up the switch by using Express Setup, see the Cisco IE 3010 Switch Getting Started Guide. Before connecting the switch to a power source, review the safety warnings in Chapter 2, “Switch Installation,” and Chapter 3, “Power Supply Installation.
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Figure C-1 Connecting the Console Cable 1 C isco IE 3010 1 208386 2 1 Step 3 RJ-45 console port 2 Console cable (RJ-45-to-DB-9 adapter cable) Configure the baud rate and character format of the PC or terminal to match the console port characteristics: • 9600 baud • 8 data bits • 1 stop bit • No parity • None (flow control) Step 4 Connect power to the switch as described in Chapte
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port USB Console Port Step 1 If you are connecting the switch USB console port to a Windows-based PC for the first time, install a USB driver. See Figure C-2.
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Step 5 Configure the COM port. Step 6 Configure the baud rate and character format of the PC or terminal to match the console port characteristics: • 9600 baud • 8 data bits • 1 stop bit • No parity • None (flow control) Step 7 Connect power to the switch as described in Chapter 3, “Power Supply Installation.” Step 8 The PC or terminal displays the bootloader sequence.
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Step 5 The InstallShield Wizard Completed window appears. Click Finish. Step 6 Connect the USB cable to the PC and to the switch console port. The USB console port LED turns green, and the Found New Hardware Wizard appears. Follow the instructions to complete the driver installation. Installing the Cisco Microsoft Windows Vista USB Driver Step 1 Obtain the file Cisco_usbconsole_driver.
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Using the Setup.exe Program Note Disconnect the switch console terminal before uninstalling the driver. Step 1 Run setup.exe for Windows 32-bit or setup(x64).exe for Windows-64-bit. Click Next. Step 2 The InstallShield Wizard for Cisco Virtual Com appears. Click Next. Step 3 When the Program Maintenance window appears, select the Remove radio button. Click Next.
Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information Entering the Initial Configuration Information To set up the switch, you need to complete the setup program, which runs automatically after the switch powers on. You must assign an IP address and other configuration information necessary for the switch to communicate with the local routers and the Internet.
Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information Step 5 Enter a virtual terminal (Telnet) password, and press Return. The password can be from 1 to 25 alphanumeric characters, is case sensitive, allows spaces, but ignores leading spaces. Enter virtual terminal password: terminal-password Step 6 (Optional) Configure Simple Network Management Protocol (SNMP) by responding to the prompts. You can also configure SNMP later through the CLI.
Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information Step 10 These choices appear: [0] Go to the IOS command prompt without saving this config. [1] Return back to the setup without saving this config. [2] Save this configuration to nvram and exit. If you want to save the configuration and use it the next time the switch reboots, select option 2 to save it in NVRAM. Enter your selection [2]:2 Make your selection, and press Return.
Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information Cisco IE 3010 Switch Hardware Installation Guide C-10 78-19581-02
INDEX Numerics C 10/100/1000 ports cable guide, attaching 1-11, B-3 cable lengths 2-25 cable lengths connecting to 2-25 cables recommended cables 2-15 2-3 crossover 2-26 10/100 ports four twisted-pair pinout, 1000BASE-T ports described identifying 1-3 10/100 ports PoE B-7 two twisted-pair pinout, 10/100 ports 1-4 crossover, connecting to pinouts A SFP module B-7 input 2-26 B-4 straight-through B-7 connecting to alarm port connectors two twisted-pair pinout 10/100 ports
Index 10/100 PoE ports to AC and DC power to console port ground connection warning 2-26 3-12 B-7 connection procedures H 2-25 to 2-26 connectors HP OpenView alarm port 3-5 1-14 B-3 dual-purpose ports B-3 SFP module connectors I B-2 console port installation connecting to B-7 described B-7 overview 1-7 assigning the IP Address Cisco USB drivers C-4 grounding procedures RJ-45 console port USB console port 1-7 guidelines 1-7 3-4 2-3 power supply modules crossover cable r
Index lightning activity warning 2-2, 3-3 link status troubleshooting 4-2 10/100 PoE See also PoE dual-purpose LEDs M 1-4 1-10 SFP module 1-5 POST mounting rack 2-4 description wall 2-15 LEDs 4-1 4-1 power-input terminal description O wiring overcurrent protection warning 1-6 3-7 power specifications 3-8 A-4 power-supply modules description 1-12 P features pinouts grounding the switch 1-14 3-3 10/100 ports B-2 installation guidelines console port B-8 installing AC or
Index SD flash memory card 1-11 connection problems 4-2 4-1 overview 1-11 diagnosing problems replacing 2-23 Ethernet and fiber cables serial number location setup program link status 4-5 SFP module patch cable description 4-2 ping end device C-7 4-3 PoE connections POST 1-6 4-3 4-1 installing 2-21 serial number location removing 2-22 spanning tree loops SFP modules 4-2 4-5 4-4 speed, duplex, and autonegotiation bale-clasp latch removal connectors switch performance 2-21
Index two-poled disconnect device wall-mounting 3-8 2-15 Cisco IE 3010 Switch Hardware Installation Guide 78-19581-02 IN-5
Index Cisco IE 3010 Switch Hardware Installation Guide IN-6 78-19581-02