IP Phone User Manual

28 OL-8164-01
You can use these additional methods to view multiple calls on multiple lines:
Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to... Then...
View calls on another
line
1. Press .
2. Immediately press the line button .
See an overview of line
activity (one call per
line)
Press for the highlighted line.
The phone switches to call overview mode, displaying one call per line. The
displayed call is either the active call or the held call with the longest
duration.
To return to standard viewing mode, press , then immediately press the
line button.
If you want to... Then...
Transfer a call without
talking to the transfer
recipient
1. From an active call, press Transfer.
2. Enter the target number.
3. Press Transfer again to complete the transfer or EndCall to cancel.
Note
If your phone supports on-hook transfer, you can alternately
complete the transfer by hanging up.
Talk to the transfer
recipient before transferring
a call (consult transfer)
1. From an active call, press Transfer.
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press Transfer again to complete the transfer or EndCall to cancel.
Note
If your phone supports on-hook transfer, you can alternately
complete the transfer by hanging up.
Redirect a call to your voice
messaging system
Press iDivert. The call is automatically transferred to your voice
message greeting. You can use iDivert with a call that is active, ringing,
or on hold.