Cisco AS5350XM Universal Gateway Chassis Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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CONTENTS Preface vii Document Organization vii Document Conventions viii Warning Definition ix Obtaining Documentation xiv Cisco.
Contents 2T Serial Ports 2-5 Alarm Port 2-5 BITS Port 2-5 Power Supply Considerations CHAPTER 2-6 Installing the Cisco AS5350XM Universal Gateway 3 Setting Up the Chassis 3-1 Setting the Chassis on a Desktop Rack-Mounting the Chassis 3-3 3-1 3-2 Connecting to the Network 3-6 Connecting to an Ethernet Network Connecting to a WAN 3-7 3-6 Connecting to the Console and Auxiliary Ports 3-11 Connecting to the Console Port 3-11 Connecting a Modem to the Auxiliary Port 3-12 Connecting a Signal Generator
Contents Replacing DIMMs A-6 Required Tools and Equipment Replacing the DIMM A-6 A-6 Replacing the Chassis Cover A-8 Required Tools and Equipment A-8 Chassis Cover Replacement A-9 APPENDIX B Replacing the Power Supply Overview B-1 B-1 Safety Recommendations B-1 Required Tools and Equipment Removing the Chassis Cover B-2 B-2 Removing the Old Power Supply Installing the Power Supply Replacing the Chassis Cover APPENDIX C Cabling Specifications B-6 B-9 B-11 C-1 Console and Auxiliary Port Ca
Contents Cisco AS5350XM Universal Gateway Chassis Installation Guide vi OL-6417-02
Preface This preface describes the objectives and organization of this document and explains how to find additional information on related products and services.
Document Conventions Table 1 Chapter Document Organization (continued) Title Description Appendix B Replacing the Power Supply Describes how to replace the power supply. Appendix C Cabling Specifications Describes cabling and pinout information for the chassis. Document Conventions This publication uses the following conventions to convey instructions and information. Table 2 Note Timesaver Caution Tip Document Conventions Convention Description boldface font Commands and keywords.
Document Conventions Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
Document Conventions Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
Document Conventions Varning! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.
Document Conventions Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
Document Conventions Cisco AS5350XM Universal Gateway Chassis Installation Guide OL-6417-02 xiii
Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/techsupport You can access the Cisco website at this URL: http://www.cisco.
Documentation Feedback The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .
Cisco Product Security Overview Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html From this site, you can perform these tasks: • Report security vulnerabilities in Cisco products. • Obtain assistance with security incidents that involve Cisco products. • Register to receive security information from Cisco.
Obtaining Technical Assistance Obtaining Technical Assistance Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Obtaining Additional Publications and Information For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has established severity definitions. Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj • Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL: http://www.cisco.com/en/US/products/index.
Obtaining Additional Publications and Information Cisco AS5350XM Universal Gateway Chassis Installation Guide xx OL-6417-02
C H A P T E R 1 Overview This chapter provides an overview of the Cisco AS5350XM universal gateway, a versatile data and voice communications platform that provides high performance, high density, and hot-swap capability in only one rack unit.
Chapter 1 Overview Product Serial Number Location Figure 1-1 Cisc oA S54 Cisco AS5350XM Universal Gateway Front Panel 00X RIES 122114 MSE Cisco AS5350XM Universal Gateway Rear Panel 35665 Figure 1-2 Product Serial Number Location The serial number label for the Cisco AS5350XM universal gateway is located on the rear of the chassis, on the right side. (See Figure 1-3.
Chapter 1 Overview Cisco Product Identification Tool Serial Number Location SN: XXXNNNNXXXX 135342, 781-00409-01 Figure 1-3 SN: XXXNNNNXXXX Note The serial number for the Cisco AS5350XM universal gateway is 11 characters long. Cisco Product Identification Tool The Cisco Product Identification (CPI) tool provides detailed illustrations and descriptions showing where to locate serial number labels on Cisco products.
Chapter 1 Overview Power Supply Note For details on cards, installation, and troubleshooting, see the Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide. This document is available on Cisco.com. (See the “Obtaining Documentation” section on page xiv.) Power Supply The power system consists of a single input AC or DC power supply or a dual input (redundant) AC or DC power supply. Cooling is provided by two self-contained fans.
Chapter 1 Overview Chassis Specifications Table 1-1 Chassis Specifications (continued) Description Specification Console and auxiliary ports Asynchronous serial (RJ-45) Regulatory compliance See the Regulatory Compliance and Safety Information document that shipped with your universal gateway. This document is available on Cisco.com. (See the “Obtaining Documentation” section on page xiv.) 1. dB = decibels. 2. VAC = volts alternating current.
Chapter 1 Overview Chassis Specifications Cisco AS5350XM Universal Gateway Chassis Installation Guide 1-6 OL-6417-02
C H A P T E R 2 Preparing to Install the Cisco AS5350XM Universal Gateway This chapter describes the tasks you must perform before you begin to install the Cisco AS5350XM universal gateway and includes the following sections: • Safety Recommendations, page 2-1 • Required Tools and Equipment, page 2-3 • Preparing to Connect to a Network, page 2-3 Safety Recommendations Any device that uses electricity must be handled carefully; follow these guidelines to ensure general safety: Warning • Keep the c
Chapter 2 Preparing to Install the Cisco AS5350XM Universal Gateway Safety Recommendations • Locate the emergency power-OFF switch for the room in which you are working. Then, if an electrical accident occurs, you can act quickly to turn OFF the power. • Before working on the system, unplug the power cord.
Chapter 2 Preparing to Install the Cisco AS5350XM Universal Gateway Required Tools and Equipment Required Tools and Equipment The following items are included with the universal gateway: • 19- (48.26-) and 24-inch (60.
Chapter 2 Preparing to Install the Cisco AS5350XM Universal Gateway Preparing to Connect to a Network Warning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers.
Chapter 2 Preparing to Install the Cisco AS5350XM Universal Gateway Preparing to Connect to a Network Auxiliary Port The Cisco AS5350XM universal gateway includes an EIA/TIA-232 asynchronous serial auxiliary port (RJ-45) that supports flow control. Depending on the cable and the adapter used, this port will appear as a DTE or DCE device at the end of the cable. Your universal gateway arrives with a cable and an adapter to connect a modem to the auxiliary port.
Chapter 2 Preparing to Install the Cisco AS5350XM Universal Gateway Preparing to Connect to a Network Power Supply Considerations Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise). Install a power conditioner if necessary. Warning The device is designed to work with TN power systems. Statement 19 Warning This product relies on the building’s installation for short-circuit (overcurrent) protection.
C H A P T E R 3 Installing the Cisco AS5350XM Universal Gateway This chapter guides you through the installation of the Cisco AS5350XM universal gateway and includes the following sections: • Setting Up the Chassis, page 3-1 • Connecting to the Network, page 3-6 • Connecting to the Console and Auxiliary Ports, page 3-11 • Connecting a Signal Generator to the BITS Port, page 3-12 • Connecting an Alarm to the Alarm Port, page 3-13 • Supplying Power, page 3-13 • Where to Go Next, page 3-18 Warn
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Setting Up the Chassis Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last. Statement 1046 Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Setting Up the Chassis Attaching the Rubber Feet 37208 Figure 3-1 Universal gateway chassis bottom Rack-Mounting the Chassis This section describes how to rack-mount the chassis. The universal gateway arrives with 19-inch (48.26-cm) rack-mount brackets and larger brackets for use with a 23- (58.429-) or 24-inch (60.96-cm) rack (See Figure 3-2).
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Setting Up the Chassis Required Tools and Equipment You need the following tools and equipment to rack-mount the chassis: • Number 2 Phillips screwdriver (not included) • Medium flat-blade screwdriver (not included) • Screws for attaching the chassis to the rack (not included) • Standard rack-mount brackets (included) • Screws for attaching the brackets to the chassis (included) Standard Rack-Mount Brackets Bracket for 19-inch rack Brac
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Setting Up the Chassis Installing in a Rack Caution Do not use the handles on the dial feature cards to assist in lifting the chassis. To install the chassis into the equipment rack, follow this procedure: Step 1 With the mounting brackets attached to the chassis, support the chassis and align the holes in the brackets with the screw holes in the rack. (See Figure 3-4.) Step 2 Attach the chassis to the rack with the screws you have provided.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Connecting to the Network Cisco AS5350XM Universal Gateway Ground Lug Attachment 82735 Figure 3-5 Ground lug attachment Connecting to the Network This section describes how to connect the Cisco AS5350XM universal gateway to your network. The cables required to connect the universal gateway to a network are not provided. For ordering information, contact customer service.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Connecting to the Network To comply with the intra-building lightning surge requirements of GR-1089-CORE, Issue III, October 2002, you must use a shielded cable when connecting to either of the Cisco AS5350XM universal gateway Ethernet ports. The cable must consist of shielded cable terminated by shielded connectors on both ends, with the cable shield material tied to both connectors.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Connecting to the Network Connecting a 2-Port or 4-Port DFC to an RJ-45 (T1) Jack Straight-through RJ-45-to-RJ-45 cable RJ-45 jack Connecting an 8-Port DFC to an RJ-45 (T1) Jack 6 7 P P 4 5 P P 2 3 P P 0 P P 1 56057 Figure 3-8 35672 Figure 3-7 T1/E1 8 PRI connector Straight-through RJ-45-to-RJ-45 cable RJ-45 jack Note Use software commands to choose a specific port and the line termination on that port.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Connecting to the Network • Warning Connect each E1/PRI port to an RJ-45 jack with a straight-through RJ-45 to RJ-45 cable. (See Figure 3-9 and Figure 3-10.) The E1 interface card may only be installed in an ACA-permitted customer equipment or a Data Terminal Equipment (DTE) that is exempted from ACA’s permit requirements.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Connecting to the Network Connecting an 8-Port DFC to an RJ-45 Jack 6 7 P P 4 5 P P 2 3 P P 0 P P 1 56058 Figure 3-10 T1/E1 8 PRI connector E1 cable • RJ-45 jack Connect a synchronous serial port to a modem or a CSU/DSU with a serial transition cable. (See Figure 3-11.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Connecting to the Console and Auxiliary Ports Connecting to the Console and Auxiliary Ports Use the console terminal for local administrative access to the universal gateway. You can only connect a terminal to the console port. You can use the auxiliary port to connect a terminal or a modem for remote access to the universal gateway.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Connecting a Signal Generator to the BITS Port Connecting a Modem to the Auxiliary Port To connect a modem to the auxiliary port, use an RJ-45 rollover cable with an RJ-45-to-DB-25 adapter. The adapter provided is labeled MODEM. The adapter and the rollover cable are included in the accessory kit that comes with the universal gateway. (See Figure 3-13.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Connecting an Alarm to the Alarm Port Connecting an Alarm to the Alarm Port To connect an alarm device to the alarm port, follow this procedure: Note The alarm connector is a 3-wire connector that plugs into a receptacle in the rear of the chassis. The connector is provided in the accessory kit that ships with the Cisco AS5350XM universal gateway.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Supplying Power Note The grounding architecture for the Cisco AS5350XM universal gateway is isolated DC return (DC-I). Warning Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Supplying Power Connecting the AC Power Cord 35678 Figure 3-16 Power switch Figure 3-17 Connecting the AC Power Cord to the Redundant Power Supply 82079 Step 3 Power cables Step 4 Power up the universal gateway. The internal power supply fan should power up. Wiring the DC Power Supply If you ordered the Cisco AS5350XM universal gateway with a DC power supply, follow the procedure in this section to wire the terminal block.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Supplying Power Note This product is intended for installation in restricted access areas and is approved for connection using 12 or 14 AWG copper conductors only. The installation must comply with all applicable codes. See Figure 3-18 or Figure 3-19 and follow these steps to wire the terminal blocks: Step 1 Note the orientation of the DC power supply.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Supplying Power Figure 3-19 DC Power Supply Connections—Redundant Power Supply To DC source A- A+ B- B+ 82637 Power switch DC connector Ground Source A - NEG Source B - RTN Source A - RTN Source B - NEG Caution Do not overtorque the terminal block contact screws. The recommended torque is 4.5 lb-in (0.50 N-m). Step 3 Insert the safety ground (green wire) into the DC connector ground connector and tighten the locking screws.
Chapter 3 Installing the Cisco AS5350XM Universal Gateway Where to Go Next Where to Go Next When you power up the Cisco AS5350XM universal gateway for the first time, messages begin to appear on your console screen. See the Cisco AS5350XM and Cisco AS5400XM Universal Gateways Software Configuration Guide for configuration instructions. This document is available on Cisco.com. (See the “Obtaining Documentation” section on page xiv.
C H A P T E R 4 Troubleshooting This chapter describes troubleshooting techniques for the Cisco AS5350XM universal gateway and contains the following sections: • LEDs, page 4-1 • Monitoring the Environment, page 4-2 • Troubleshooting Network Interfaces, page 4-5 • Replacing the Fan Tray, page 4-5 • Getting Help, page 4-10 LEDs The LEDs indicate the current operating condition of the Cisco AS5350XM universal gateway.
Chapter 4 Troubleshooting Monitoring the Environment Table 4-1 Chassis LEDs Function LED State Description Alarm Alarm On An alarm error is detected. Gigabit Ethernet Activity (ACT) Flickering The Gigabit Ethernet LAN connection is transmitting and receiving data normally. Off The Gigabit Ethernet LAN connection is not transmitting or receiving data. On The Gigabit Ethernet cable is connected properly. Off The Gigabit Ethernet port is not connected.
Chapter 4 Troubleshooting Monitoring the Environment Cisco AS5350XM Universal Gateway Slot Numbering Slot 2 Slot 0 36006 Figure 4-2 Slot 1 Slot 3 This process is repeated at 10-minute intervals until the final DFC is shut down. The console displays the slot number of the DFC and the type of DFC that was shut down. If the operating temperature cools down to 45°C (104°F), Cisco IOS software powers on the first DFC, repeating the process for each DFC at 10 minute intervals.
Chapter 4 Troubleshooting Monitoring the Environment RPS Output Voltage status: normal RPS Fan status: normal RPS Thermal status: normal RPS OverVoltage status: normal Environmental monitor experienced the following events: Temperature:sensor failed. Fans:monitor dropped. Temperature:warning. Temperature:sensor recovered. Fans:monitor recovered. Fans:normal.
Chapter 4 Troubleshooting Troubleshooting Network Interfaces RPS Fan status: normal RPS Thermal status: normal RPS OverVoltage status: normal Environmental monitor experienced the following events: Temperature:sensor failed. Fans:monitor dropped. Temperature:warning. Temperature:sensor recovered. Fans:monitor recovered. Fans:normal. Temperature:critical. Temperature:shutdown.
Chapter 4 Troubleshooting Replacing the Fan Tray Figure 4-3 Cisc oA S54 Cisco AS5350XM Front Panel 00X RIES 122114 MSE Step 3 Loosen the four screws securing the fan tray to the chassis. (See Figure 4-4.) Figure 4-4 Loosen Fan Tray Screws 35703 3 Step 4 Grasp the edge of the fan tray near the two end-screws and carefully pull it towards you. (See Figure 4-5.) The fan tray power connector disconnects from its receptacle. (See Figure 4-6.
Chapter 4 Troubleshooting Replacing the Fan Tray Figure 4-5 Pulling the Edge of the Fan Tray 35704 3 Figure 4-6 Fan Tray Power Connector Disconnecting from the Receptacle 35941 3 Step 5 Slide the metal tabs located at the other end of the fan tray out of their slots. (See Figure 4-7.
Chapter 4 Troubleshooting Replacing the Fan Tray Figure 4-7 Slide Metal Tabs out of the Slots Tabs 3 35705 3 Installing the Fan Tray To install the fan tray, follow this procedure: Step 1 Insert the metal tabs located at the end of the fan tray into their slots. (See Figure 4-8.) Use your left hand to hold that end of the fan tray against the chassis to ensure that the metal tabs do not slip out of their slots.
Chapter 4 Troubleshooting Replacing the Fan Tray Figure 4-8 Inserting the Metal Tabs into the Slots Tabs 3 35706 3 Step 2 Use your right hand to rotate the other end of the fan tray towards the front panel of the chassis. Make sure the fan tray power connector slides into the receptacle. (See Figure 4-9.
Chapter 4 Troubleshooting Getting Help Step 3 Carefully slide the fan tray connector into its receptacle until the fan tray touches the front panel. (See Figure 4-9.) Step 4 Tighten the four screws to secure the fan tray to the chassis. (See Figure 4-10.) Figure 4-10 Tightening Fan Tray Screws 35709 3 Getting Help For information about technical support, onsite service, and exchange and repair services, see the “Obtaining Technical Assistance” section on page xvii.
A P P E N D I X A Replacing Memory Components This appendix contains procedures on how to replace memory components in the Cisco AS5350XM universal gateway field-replaceable units. The appendix contains the following sections: • Removing the Chassis Cover, page A-1 • Replacing the Compact Flash, page A-4 • Replacing DIMMs, page A-6 • Replacing the Chassis Cover, page A-8 Removing the Chassis Cover This section describes how to open the chassis by removing the chassis cover.
Appendix A Replacing Memory Components Removing the Chassis Cover Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on DC units. Statement 12 NVRAM in the universal gateway uses an internal lithium battery to maintain data.
Appendix A Replacing Memory Components Removing the Chassis Cover Figure A-1 Removing the Chassis Cover Screws 35660 3 Step 5 Gently pry the cover off with a flat-blade screwdriver. Lift the chassis cover upward, as shown in Figure A-2, and pull it away from the tabs on the rear of the chassis.
Appendix A Replacing Memory Components Replacing the Compact Flash Replacing the Compact Flash To replace the compact flash, follow these steps: Step 1 Turn the power switch off and disconnect site power. For DC-powered units, note the following warnings: Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit.
Appendix A Replacing Memory Components Replacing the Compact Flash Figure A-3 Memory Locations 2 122110 1 12 11 10 9 8 6 5 4 3 7 1 Backplane connector 2 System board DFC connector 3 AUX 4 CON 5 GE1 6 GE0 7 BITS port 8 Alarm port 9 2T serial interface 10 Compact flash 11 DIMM slot 12 32-bit PCI interface Cisco AS5350XM Universal Gateway Chassis Installation Guide OL-6417-02 A-5
Appendix A Replacing Memory Components Replacing DIMMs Step 6 Using your fingers, gently extract the old compact flash and set it on a nonconductive surface. Do not use excessive force, because the socket might break. Step 7 Insert the new compact flash into the socket. Be careful not to bend or crush any of the bottom pins. If necessary, use needlenose pliers to straighten out any bent pins. Step 8 Replace the chassis cover.
Appendix A Replacing Memory Components Replacing DIMMs Warning Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages. Statement 1041 Step 2 Remove all interface cables from the rear panel of the universal gateway. Step 3 Attach an ESD-preventive wrist strap. Step 4 Remove the chassis cover. (See the instructions in the “Removing the Chassis Cover” section on page A-1.) Step 5 Use Figure A-3 to locate the DIMM you are replacing.
Appendix A Replacing Memory Components Replacing the Chassis Cover Step 8 Insert the new DIMM by sliding the end with the metal fingers into the DIMM socket, as shown in Figure A-5. Inserting the New DIMM into the Socket 35688 Figure A-5 Step 9 Snap the latches into place. Do not use excessive force, because the socket might break. Step 10 Replace the gateway chassis cover. (See the “Replacing the Chassis Cover” section on page A-8.) Step 11 Power on the universal gateway.
Appendix A Replacing Memory Components Replacing the Chassis Cover Chassis Cover Replacement To replace the chassis cover, follow this procedure: Step 1 Place the chassis bottom so that the front panel is facing you. (See Figure A-6.) Figure A-6 Replacing the Chassis Cover Chassis cover 35662 3 Front panel Chassis bottom Step 2 Hold the chassis cover over the chassis bottom, and align each of the cover tabs with the chassis tabs at the top rear of the chassis.
Appendix A Replacing Memory Components Replacing the Chassis Cover Figure A-7 Cisc oA S54 Cisco AS5350XM Chassis 00X RIES 122114 MSE Step 4 Secure the chassis cover with five screws. Step 5 Reinstall the chassis on a rack, desktop, or table. Step 6 Reinstall all interface cables. Step 7 Reconnect the AC power cord to the power supply. Step 8 Power up the universal gateway. The internal power supply fan should power up.
A P P E N D I X B Replacing the Power Supply This appendix includes information on how to replace the power supply for the Cisco AS5350XM universal gateway and contains the following sections: • Safety Recommendations, page B-1 • Required Tools and Equipment, page B-2 • Removing the Chassis Cover, page B-2 • Removing the Old Power Supply, page B-6 • Installing the Power Supply, page B-9 • Replacing the Chassis Cover, page B-11 Overview The power system consists of a single input AC or DC power
Appendix B Replacing the Power Supply Required Tools and Equipment Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Statement 43 Warning Only trained and qualified personnel should be allowed to install or replace this equipment.
Appendix B Replacing the Power Supply Removing the Chassis Cover Warning Before connecting or disconnecting ground or power wires to the chassis, ensure that power is removed from the DC circuit. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position.
Appendix B Replacing the Power Supply Removing the Chassis Cover Figure B-2 DC Power Supply Connections—Redundant Power Supply To DC source Power switch A- A+ B- B+ 82637 DC connector Ground Source A - NEG Source B - RTN Source A - RTN Source B - NEG a. Loosen the five locking screws for the negative, return, and ground connectors on the DC connector. b. Remove the +48 VDC return wires from the DC connectors. c. Remove the -48 VDC wires into the DC negative connectors. d.
Appendix B Replacing the Power Supply Removing the Chassis Cover Figure B-3 Removing the Chassis Cover Screws 35660 3 Step 6 Gently pry the cover off with a flat-blade screwdriver. Lift the chassis cover upward, as shown in Figure B-4, and pull it away from the tabs on the rear of the chassis. Figure B-4 Removing the Chassis Cover Chassis cover 35661 3 Front panel Chassis bottom Step 7 Continue with the “Removing the Old Power Supply” section on page B-6.
Appendix B Replacing the Power Supply Removing the Old Power Supply Removing the Old Power Supply This section describes how to remove the power supply. Note the following safety warnings before you remove the power supply: Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040 Warning Only trained and qualified personnel should be allowed to install or replace this equipment.
Appendix B Replacing the Power Supply Removing the Old Power Supply Removing the Mounting Screw on the Redundant AC Power Supply 82078 Figure B-6 Mounting screw Step 3 Turn the universal gateway so that the front panel is facing you. Step 4 Lift the air separator out of the chassis. (See Figure B-7.) Figure B-7 Removing the Air Separator Power supply 35692 3 Front panel Chassis bottom Note There are two power connectors on the power supply.
Appendix B Replacing the Power Supply Removing the Old Power Supply Power Supply Connectors 36016 Figure B-8 Power supply Backplane connector System board connector Step 5 Disconnect both power supply connectors. Disconnect the backplane connector first, followed by the system board connector. (See Figure B-9.) The system board connector is located on the system board, below and to the left of the backplane connector.
Appendix B Replacing the Power Supply Installing the Power Supply Figure B-10 Lifting the Power Supply Out of the Chassis Power supply 35694 3 Front panel Chassis bottom Installing the Power Supply To install the power supply, follow this procedure: Step 1 Place the power supply as shown in Figure B-11, and then slide it toward the rear panel. You will be able to feel the chassis hooks engage with the slots on the bottom of the power supply.
Appendix B Replacing the Power Supply Installing the Power Supply Figure B-11 Inserting the Power Supply in the Chassis Power supply 35695 3 Front panel Chassis bottom Step 2 Connect the two power connectors to the system board and backplane. (See Figure B-8.) Connect the system board connector first, followed by the backplane connector. (See Figure B-12.) The system board connector is located on the system board, below and to the left of the backplane connector.
Appendix B Replacing the Power Supply Replacing the Chassis Cover Figure B-13 Replacing the Air Separator Power supply 36007 3 Front panel Chassis bottom Step 4 Reinstall the power supply mounting screw. Step 5 Replace the chassis cover using the procedures in the “Replacing the Chassis Cover” section on page B-11. Replacing the Chassis Cover To replace the chassis cover, follow this procedure: Step 1 Place the chassis bottom so that the front panel is facing you.
Appendix B Replacing the Power Supply Replacing the Chassis Cover Figure B-14 Replacing the Chassis Cover Chassis cover 35662 3 Front panel Chassis bottom Step 3 Lower the front of the top cover to close the chassis, and ensure the following: • The chassis cover tabs fit under the edge of the chassis rear panel so that they are not exposed. • The chassis tabs fit under the chassis cover so that they are not exposed.
Appendix B Replacing the Power Supply Replacing the Chassis Cover Step 8 Warning Reconnect the AC power cord. Or, if you are using a DC-powered unit, refer to Figure B-18 or Figure B-19, and complete Step a through Step e for each power supply. The illustration shows the DC power supply terminal block. Wire the DC power supply using the appropriate lugs at the wiring end, or with no lugs, as illustrated. The proper wiring sequence is ground to ground, positive to positive, and negative to negative.
Appendix B Replacing the Power Supply Replacing the Chassis Cover Figure B-19 Connecting DC Power Supply—Redundant Power Supply To DC source Power switch A- A+ B- B+ 82637 DC connector Ground Source A - NEG Source B - RTN Source A - RTN Source B - NEG Note This product is intended for installation in restricted access areas and is approved for connection using 12 or 14 AWG copper conductors only. The installation must comply with all applicable codes.
Appendix B Replacing the Power Supply Replacing the Chassis Cover e. Warning Step 9 Make sure that the power supply wires are secured to cable strain-relief clamps with cable ties. After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position. Statement 8 Power up the universal gateway. The internal power supply fan should power up.
Appendix B Replacing the Power Supply Replacing the Chassis Cover Cisco AS5350XM Universal Gateway Chassis Installation Guide B-16 OL-6417-02
A P P E N D I X C Cabling Specifications This appendix provides the following cabling and pinout information for the Cisco AS5350XM universal gateway: • Console and Auxiliary Port Cables and Pinouts, page C-1 • Ethernet Port Pinouts, page C-4 • BITS Port Pinouts, page C-5 • Alarm Port Pinouts, page C-5 • Bantam Jack Port Pinouts, page C-5 Note This appendix provides cabling information for chassis connections only.
Appendix C Cabling Specifications Console and Auxiliary Port Cables and Pinouts Identifying a Rollover Cable You can identify a rollover cable by comparing the two modular ends of the cable. Holding the cables side by side, with the tab at the back, the wire connected to the pin on the outside of the left plug should be the same color as the wire connected to the pin on the outside of the right plug. (See Figure C-1.
Appendix C Cabling Specifications Console and Auxiliary Port Cables and Pinouts Table C-1 Console Port Signaling and Cabling Using a DB-9 Adapter Console Port (DTE) RJ-45-to-RJ-45 Rollover Cable RJ-45-to-DB-9 Terminal Adapter Console Device Signal RJ-45 Pin DB-9 Pin Signal 8 8 CTS RJ-45 Pin 1 RTS 1 DTR 2 7 6 DSR TxD 3 6 2 RxD GND 4 5 5 GND GND 5 4 5 GND RxD 6 3 3 TxD DSR 7 2 4 DTR 1 7 RTS CTS 8 1 1. Pin 1 is connected internally to pin 8.
Appendix C Cabling Specifications Ethernet Port Pinouts Auxiliary Port Cables and Pinouts Use the RJ-45-to-RJ-45 rollover cable and RJ-45-to-DB-25 male DCE adapter (labeled MODEM) to connect the auxiliary port to a modem. Figure C-4 shows how to connect the auxiliary port to a modem. Table C-3 lists the pinouts for the asynchronous serial auxiliary port, the RJ-45-to-RJ-45 rollover cable, and the RJ-45-to-DB-25 male DCE adapter (labeled MODEM).
Appendix C Cabling Specifications BITS Port Pinouts Table C-4 10/100BASE-T Port Pinouts (continued) RJ-45 Pin Description 4 – 5 – 6 RXD– 7 – 8 – BITS Port Pinouts Table C-5 lists the pinouts for the BITS port. Table C-5 BITS Port Pinouts Pin Description 1 BITS signal 2 Ground Alarm Port Pinouts Table C-6 lists the pinouts for the alarm port.
Appendix C Cabling Specifications Bantam Jack Port Pinouts Cisco AS5350XM Universal Gateway Chassis Installation Guide C-6 OL-6417-02
INDEX Numerics C 10BASE-T port pinouts (table) Cables C-4 console port C-2 rollover cable A C-2 cabling specifications AC power supply specifications C-1 Caution 1-4 alarm port, connecting 3-13 alarm port screw torque alarm port, description 2-5 blank slot covers 3-6 DIMM handling A-7 alarm port connection (figure) alarm port pinouts 3-13 ESD wrist-strap safety C-5 alarm port pinouts (table) attaching rack brackets removing the fan tray C-5 static electricity 3-4 attaching
Index connecting an alarm to the alarm port connecting a PC to console port 3-13 D 2-4 connecting a signal generator to the BITS port connecting the auxiliary port to a modem (figure) connecting the console port to the PC (figure) wiring C-4 3-15 DC power supply connections (figure) C-2 connecting the console port to the terminal (figure) connecting the console terminal (figure) DC power supply 3-12 C-3 description, slot numbering 4-2 dial feature card (DFC), description 3-11 3-16 1-3
Index Cisco AS5350 Front Panel Removing the Air Separator 1-2, 4-6 Cisco AS5350 ground lug attachment Cisco AS5350 Rear Panel Removing the Chassis Cover 3-6 Cisco AS5350 Slot Numbering Connecting a Modem to the Auxiliary Port 3-12 Replacing the air separator Connecting the Auxiliary Port to a Modem C-4 Replacing the Chassis Cover Connecting the Console Port to the PC rollover cable C-2 Connecting the Console Port to the Terminal Connecting the Console Terminal System Board Layout 3-7 3-4
Index L O LAN connections opening the chassis 3-6 LAN interface options A-1, A-2, B-2 opening the fan tray (figure) 1-4 LEDs operating temperature alarm (description) BITS port (description) chassis (table) organization (table) 4-2 Fast Ethernet (description) rear panel (figure) Pinouts 4-2 alarm port system board status (description) 4-2 C-5 auxiliary port 4-1 C-4 Bantam Jack 4-1 BITS port lifting the power supply from the chassis (figure) B-9 C-5 C-5 console and auxiliary p
Index rear panel illustration (figure) rear panel LEDs (figure) sliding fan tray out of slots (figure) 1-2 slot numbering (figure) 4-1 reconnecting the power cables to the backplane (figure) B-10 regulatory compliance removing and replacing the SDRAM DIMM (figure) removing the air separator (figure) removing the chassis cover A-7 B-7 specifications, Cisco AS5350 (table) 1-4 standard bracket installation (figure) 3-4 standard rack-mount brackets (figure) A-3 A-3 removing the power supply moun
Index timesaver symbol, meaning of tips symbol, meaning of viii viii Tools Required for installation troubleshooting 2-3 4-1 troubleshooting, using LEDs 4-1 troubleshooting network interfaces 4-5 W WAN connections 3-7 WAN connection to RJ-45c (figure) WAN interface options 1-4 weight, Cisco AS5350 chassis wiring, DC power supply 3-8 1-4 3-15 Cisco AS5350XM Universal Gateway Chassis Installation Guide IN-6 OL-6417-02