Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Purpose vii Audience viii Organization viii Conventions ix Related Documentation xi Obtaining Documentation xiii Cisco.
Contents ACNS Software Description 1-5 WAFS Software Description 1-6 Hardware Features 1-6 Front Panel Control Buttons 1-7 LED Indicators 1-7 Input/Output Ports and Connectors 1-10 Ethernet Port Connector 1-11 Serial Port Connector 1-12 Video Port Connectors 1-13 Inline Network Adapter Description 1-14 Form and Function 1-14 Ports and LED Indicators 1-16 Inline Network Adapter Cabling Requirements 1-17 Installation Scenarios and Cabling Examples for Fast Ethernet Connections 1-20 CHAPTER 2 Preparing to
Contents Connecting Cables 3-13 Connecting Power and Booting the System 3-15 Checking the LEDs 3-15 Removing or Replacing a Cisco Wide Area Application Engine 3-15 CHAPTER 4 Installing Hardware Options 4-1 Removing the Cover and Bezel 4-1 Installing Adapters 4-3 Installing DIMMs 4-6 Working with Hard Disk Drives 4-10 Installing SATA Hard Disk Drives 4-11 Installing an SAS Hard Disk Drive 4-13 Completing the Installation 4-15 APPENDIX A Technical Specifications A-1 Appliance Specifications A-1 Adapter
Contents Corrosion C-4 Electrostatic Discharge C-4 Electromagnetic and Radio Frequency Interference C-4 Magnetism C-5 Power Source Interruptions C-6 Using Power Protection Devices C-7 Surge Protectors C-7 Line Conditioners C-7 Uninterruptible Power Supplies C-7 INDEX Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide vi OL-9137-02
Preface This preface describes the purpose of the Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide, who should read it, how it is organized, and its document conventions.
Preface Audience installation procedures covered in this guide, you will then use the appropriate companion publications to configure your system. (See the “Related Documentation” section on page xi.) Audience To use this installation guide, you should be familiar with internetworking equipment and cabling, and have a basic knowledge of electronic circuitry and wiring practices.
Preface Conventions Chapter Title Description Chapter 4 Installing Hardware Options Describes how to remove and replace the hard disk drives, memory options, and adapters. Appendix A Technical Specifications Describes the functional specifications for the hardware models. Appendix B Troubleshooting the System Hardware Describes troubleshooting procedures for the hardware installation.
Preface Conventions Screen examples use the following conventions: Convention screen font boldface screen Description Terminal sessions and information the system displays are in screen font. Information you must enter is in boldface screen font. font italic screen font Variables for which you supply values are in italic screen font. ^ The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key.
Preface Related Documentation Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
Preface Related Documentation The WAFS software document set includes the following documents: • Release Notes for Cisco WAFS • Cisco WAFS 3.0 Quick Installation Guide • Cisco WAFS 3.0 Configuration Guide • Cisco WAFS 3.0 Command Reference • Cisco WAFS 3.0 User Guide • Cisco WAFS 3.
Preface Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/techsupport You can access the Cisco website at this URL: http://www.cisco.
Preface Documentation Feedback Cisco Ordering tool: http://www.cisco.com/en/US/partner/ordering/ Cisco Marketplace: http://www.cisco.com/go/marketplace/ Ordering Documentation Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL: http://www.cisco.com/go/marketplace/ Cisco will continue to support documentation orders using the Ordering tool: • Registered Cisco.
Preface Cisco Product Security Overview You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.
Preface Obtaining Technical Assistance Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT: • Emergencies — security-alert@cisco.
Preface Obtaining Technical Assistance service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller. Cisco Technical Support & Documentation Website The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL: http://www.cisco.
Preface Obtaining Technical Assistance solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.
Preface Obtaining Additional Publications and Information Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.
Preface Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj • Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL: http://www.cisco.com/en/US/products/index.
1 C H A P T E R Introducing the Cisco Wide Area Application Engine This chapter provides a basic functional overview of the Cisco Wide Area Application Engine 512 and 612 (WAE-512 and WAE-612), and describes the hardware, major components, and front and back panel indicators and controls.
Chapter 1 Introducing the Cisco Wide Area Application Engine Introduction When WAAS software is installed, the WAE appliance can function as either a Central Manager or as an Application Acceleration Engine. When ACNS software is installed, the WAE appliance functions as a Content Engine or one of the other ACNS device modes (Content Router or Content Distribution Manager). When WAFS software is installed, the WAE appliance functions as a File Engine.
Chapter 1 Introducing the Cisco Wide Area Application Engine Introduction WAE-612—Front View 151920 Figure 1-2 Cisc o WA E 50 0 Se ries The WAE-512 and WAE-612 are configured for AC-input power and have a single AC-input power supply. The WAE appliance has an integrated dual-port Ethernet controller, which supports 10BASE-T/100BASE-TX/1000BASE-TX Ethernet using RJ-45 receptacles.
Chapter 1 Introducing the Cisco Wide Area Application Engine Software Functional Description WAE-512 and WAE-612 Back Panel 115921 Figure 1-3 Software Functional Description The operation of the WAE is dependent on the software application that is installed on it.
Chapter 1 Introducing the Cisco Wide Area Application Engine Software Functional Description • Migrate application and file servers from branch offices into centrally managed data centers. • Minimize unnecessary WAN bandwidth consumption through the use of advanced compression algorithms. • Provide print services to branch office users. Cisco WAAS allows you to configure a WAE as a print server so you do not need to deploy a dedicated system to fulfill print requests.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features To deploy Cisco Content Engines with Cisco ACNS software within your existing network, your network must support Cisco IOS software and the Web Cache Communication Protocol (WCCP). WCCP transparently redirects HTTP requests to a Content Engine, and the Content Engine responds to those requests. WAFS Software Description With WAFS software installed, the WAE appliance functions as a File Engine.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Front Panel Control Buttons Figure 1-4 shows the WAE front panel, and Table 1-1 describes the front panel control buttons. Figure 1-4 2 151922 1 Front Panel Control Buttons 3 1 Power control button 3 CD eject button Table 1-1 2 Reset button Front Panel Control Buttons Item Description Power control button Powers up the device.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1-5 Front Panel LEDs 3 2 4 151923 1 5 1 Power on 2 Hard disk drive activity 3 System locator (not supported on Content Engine models) 4 System error 5 CD-ROM drive activity Table 1-2 Front Panel LEDs LED Color State Description Power Green On Power is flowing to the device. Flashing The device is in standby mode.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Back Panel LEDs 151924 Figure 1-6 1 2 3 4 1 Ethernet 1 transmit receive activity 2 Ethernet 1 speed 3 Ethernet 2 transmit receive activity 4 Ethernet 2 speed Table 1-3 Back Panel LEDs Indicator Color State Description Ethernet 1 transmit receive activity Green On There is an active link connection on the 10/100/1000BASE-T interface for Ethernet port 1.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Input/Output Ports and Connectors Your WAE appliance supports the following I/O connectors on the back of the device: Warning • Ethernet connectors • Serial connector • Video and audio connectors (on optional adapter) To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Note The system software does not support the use of a keyboard or mouse (Personal System 2 [PS/2] or Universal Serial Bus [USB]). However, keyboard and mouse are supported by the BIOS for power-on self-test (POST), and the configuration/setup utility. Table 1-4 describes the back panel ports and receptacles.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features To access the Ethernet port, connect a Category 3, 4, or 5 unshielded twisted-pair (UTP) cable to the RJ-45 connector on the back of the device. Note The 100BASE-TX/1000BASE-TX Ethernet standard requires that the cabling in the network be Category 5 or higher. Figure 1-8 shows the pin number assignments for the Ethernet RJ-45 port.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Video Port Connectors The WAE-512 and WAE-612 support one optional MPEG A/V decoder adapter that has one audio and video input/output port.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-6 VGA Output Connector Pinout Pin Number Destination 1 Vsync 2 Ground 3 Hsync 4 Blue 5 Ground 6 Red 7 Green 8 Ground Inline Network Adapter Description This section describes the following features of the WAE inline network adapter: • Form and Function • Ports and LED Indicators • Inline Network Adapter Cabling Requirements • Installation Scenarios and Cabling Examples for Fast Ethernet Conne
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Inline Network Adapter 159701 Figure 1-11 The Cisco WAE inline network adapter provides inline traffic interception capability for your appliance. When your appliance is configured for inline interception mode, you can set attributes to control which interfaces are to be used over which VLANs. By default, the adapter operates on all inline-capable interfaces and VLANs.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features becoming a single point of failure and allows traffic to continue to flow between the router and the client while it passes through an unresponsive WAE without being processed. For more information about configuring the inline network adapter, see the Cisco Wide Area Application Services Configuration Guide. Ports and LED Indicators Figure 1-12 shows the inline network adapter port numbers, interface designations, and LEDs.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-7 Inline Network Adapter LEDs (continued) LEDs State Description 1000 On The speed of the Ethernet connection is 1000BASE-TX. Bypass Both the 100 and The corresponding ports are in mechanical bypass mode. 1000 LEDs are on Inline Network Adapter Cabling Requirements Your inline network adapter ships with two types of cables: crossover and straight-through.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-8 Cable Requirements for WAE Connections Using Gigabit Ethernet (continued) Connection Required Cable Router to router (no WAE) Crossover or Straight-through Switch to WAE and Crossover or Straight-through WAE to Router Crossover or Straight-through Switch to WAE and Crossover or Straight-through WAE to Switch Crossover or Straight-through Router to WAE and Crossover or Straight-through WAE to Router C
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features To connect the inline network adapter using the correct cables for Fast Ethernet connections, follow these steps: Step 1 Determine which type of cable you would use for a direct connection between your two end devices (without a WAE inline network appliance connected between them) by using the following standard cabling rules: • When you are directly connecting two network devices that are similar, such as two switches, use a
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Step 2 Connect Fast Ethernet ports on both the LAN and the WAN sides of the WAE inline appliance by using the following cable types: • On the LAN side of the connection, use a straight-through cable between the WAE inline appliance and the network device.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Two WAEs with inline network adapters can also be installed back-to-back in a serial fashion between two network devices for failover purposes. In this type of serial cluster configuration, if one WAE fails or becomes overloaded, the other WAE can provide optimization. (See Figure 1-14.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1-14 Cabling for Serial Cluster Inline WAEs with a Single WAN Connection MGMT LAN switch 1 2 3 WAE1 Connection: WAE 1 to LAN switch Fast Ethernet: LAN0 (InlinePort 1/0/lan) Cable type: Straight-through WAE2 2 240088 WAN 1 Router B Connection: WAE 1 to WAE 2 Fast Ethernet: WAE1 WAN0 (InlinePort 1/0/wan) to WAE 2 LAN0 (InlinePort 1/0/lan) Cable type: Crossover 3 Connection: WAE 2 to WAN router Fast Ethern
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1-15 Cabling Between Two Inline WAEs WAN 3 WAE2 inline ada Router 0 1 2 3 BYPASS LINK/ACT 100 1000 2 WAE1 inline adapter 1 0 1 LAN switch 3 BYPASS Fast Ethernet: WAE 1 LAN0 (InlinePort 1/0/lan) Cable type: Straight-through 2 LINK/ACT 100 1000 Connection: WAE 1 to LAN switch 240089 2 1 Connection: WAE 1 to WAE 2 Fast Ethernet: WAE 1 WAN0 (InlinePort 1/0/wan) to WAE 2 LAN0 (InlinePort 1/0/lan) Cable ty
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide 1-24 OL-9137-02
2 C H A P T E R Preparing to Install the Cisco Wide Area Application Engine This chapter contains important safety information you should know before working with the Wide Area Application Engine (WAE). Use the guidelines in this chapter to ensure your own personal safety and to help protect your device from potential damage.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Warnings Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units. Statement 246 Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001 Warning Read the installation instructions before connecting the system to the power source.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Warnings Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017 Warning The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations. Statement 1045 Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074 Warning Hazardous voltage or energy may be present on DC power terminals.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines – The product has been dropped or damaged. – The product does not operate correctly when you follow the operating instructions. • Keep your system components away from radiators and heat sources. Also, do not block cooling vents. • Do not spill food or liquids on your system components, and never operate the product in a wet environment. • Do not push any objects into the openings of your system components.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines • Position cables and power cords carefully; route cables and the power cord and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components’ cables or power cord. • Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local or national wiring rules.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines • Do not extend more than one device out of the rack at the same time. • Remove the rack doors and side panels to provide easier access during installation. • Connect the device to a properly grounded outlet. • Do not overload the power outlet when installing multiple devices in the rack. • Do not place any object weighing more than 110 lb (50 kg) on top of rack-mounted devices.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide 2-8 OL-9137-02
3 C H A P T E R Installing the Cisco Wide Area Application Engine This chapter explains how to install the Cisco Wide Area Application Engine (WAE) 512 and WAE 612 into an equipment rack. It also provides general instructions for installing the device on a table or workbench.
Chapter 3 Installing the Cisco Wide Area Application Engine Tools and Parts Required Tools and Parts Required A sliding rail rack-mount kit and cable management assembly is included in your shipping container accessory box. The rack-mount kit is suitable for mounting the device in a 19-inch (48.26-cm) four-post equipment rack. Angle brackets for mounting the device in a two-post rack are also included in your shipping container.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine To install the chassis in a two-post rack, follow these steps: Step 1 Figure 3-2 Attach a bracket to one side of the chassis, aligning the front flange of the bracket with the hash mark on the side of the chassis. (See Figure 3-2.) Installing the Chassis in the Rack 124555 Rear Front Step 2 Attach a second bracket to the opposite side of the chassis in the same manner.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Figure 3-3 Rack-Mount Installation Kit Front of rail Rear of rail 2 1 134402 4 3 1 Slide rails (2) 2 Shipping bracket 3 M6 screws (6) 4 Cable straps (6) These slide rails come with spring-loaded locking pins at both ends of each rail.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine • Note On the rear of the rail, press on the two rear tabs, and slide the pin carriage toward the front of the rail, releasing the latch tab as it catches in place. To prevent the rail-adjustment bracket (labeled 1 in Figure 3-4) from moving during this step, hold it in place with your thumb. Slide rails are marked (RIGHT/FRONT and LEFT/FRONT) for proper placement.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Note Ensure that the pins are fully extended through the mounting flange and slide rail pin bracket. (See Figure 3-5.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Figure 3-6 Attaching the Slide Rail to the Front Mounting Flange—Left Front Rail Shown 3 2 Pins extended through the mounting flange and slide rail pin bracket Pins not extended through the mounting flange and slide rail pin bracket 1 Pins 3 Slide rail pin bracket 2 134405 1 Latch tab Step 5 Repeat these steps for the right slide rail.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Figure 3-7 Inserting the Chassis onto the Slide Rails 1 1 Step 7 Captive thumbscrews 2 134406 2 Shipping brackets To remove the shipping bracket, press on the release tab (labeled 1 in Figure 3-8) as indicated on the shipping bracket, and remove the shipping bracket from the slide rail. Repeat this step for the other shipping bracket. Store the shipping brackets for future use.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Figure 3-8 Removing the Shipping Bracket 134407 AND SLIDE TO REMOVE BRACKET, PUSH HERE FOR SHIPPING PURPOSES ONLY 1 1 Step 8 Release tab Attach the power cords and the Ethernet cables to the rear of the device. Route the cables to the left corner of the chassis (as viewed from the rear) and use the cable straps to secure the cables to the slide rails. (See Figure 3-9.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Note Step 9 Leave enough slack in the cables to allow for sliding the device in or out of the rack. To transport the rack to another location with the chassis installed, you must secure the chassis to the rack. a. Remove one mounting screw and loosen the other mounting screws as indicated in Figure 3-10.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Note The four-post rack-mounting system is designed for racks that do not have pre-threaded holes. If you are using an equipment rack with pre-threaded holes, the pins will not protrude through the rack. Instead, secure the slide rails to the rack by attaching screws through the slide rail pin brackets at both ends of each rail. (See Figure 3-11.
Chapter 3 Installing the Cisco Wide Area Application Engine Connecting Cables To install the chassis on a workbench or tabletop, follow these steps: Step 1 Remove any debris and dust from the tabletop or workbench, as well as from the surrounding area. Also make sure that your path between the device and its new location is unobstructed. Step 2 Place the chassis on the tabletop or workbench. Step 3 Ensure that no exhaust air from other equipment will be drawn into the chassis.
Chapter 3 Installing the Cisco Wide Area Application Engine Connecting Cables Figure 3-12 WAE-512 and WAE-612 Back Panel Connectors and Receptacles 2 151925 1 8 9 6 5 4 3 7 1 AC power receptacle 2 Mouse connector1 3 Keyboard connector1 4 Serial port 6 Ethernet 2 port connector 8 USB 1 port (not supported) 1 5 Monitor connector 7 Ethernet 1 port connector 9 USB 2 port (not supported) 1. Not required for normal operation. Can be used for troubleshooting purposes.
Chapter 3 Installing the Cisco Wide Area Application Engine Connecting Power and Booting the System Connecting Power and Booting the System To connect power to the device, follow these steps: Step 1 Review the information in the “Safety Warnings” section on page 2-1. Step 2 Plug the AC power cord into the power cord receptacle at the rear of the device. (See Figure 3-12.) Step 3 Connect the other end of the power cord to a power source at your installation site.
Chapter 3 Removing or Replacing a Cisco Wide Area Application Engine Warning Installing the Cisco Wide Area Application Engine Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040 To remove a device from your network, power it down, disconnect the power cords and network cables, and physically remove the chassis from the rack. The device is in constant communication with the router on your network.
4 C H A P T E R Installing Hardware Options This chapter provides basic instructions for installing hardware options in the Wide Area Application Engine (WAE). These instructions are intended for experienced technicians.
Chapter 4 Installing Hardware Options Removing the Cover and Bezel Step 3 Press the cover release button. (See Figure 4-1.) Figure 4-1 Removing the Cover 151926 1 Cisc o WA E 50 0 Se ries 1 Step 4 Caution Cover release button While holding the cover release button down with your thumb, lift the opposite front corner of chassis slightly with your other hand, and using your free thumb, slide the cover back approximately 0.5 inches (1.27 cm); then lift it up and off the device.
Chapter 4 Installing Hardware Options Installing Adapters Installing Adapters This section provides general information about the system board, riser card, adapters, and PCI-X slot configuration specifications. Use these instructions to install any full-height three-quarter-length PCI-X adapter card. Note The MPEG decoder adapter is supported in ACNS software only. The inline network adapter is supported in WAAS 4.0.7 and later software only.
Chapter 4 Installing Hardware Options Installing Adapters Step 3 Disconnect the power cord and then all external cables from the device. Step 4 Remove the device cover. Step 5 Grasp the riser card at the rear edge and lift to remove the riser card assembly. (See Figure 4-2.) Figure 4-2 Removing the Riser Card Assembly 1 Front 151927 2 Rear 1 Riser card assembly 2 Rear edge of riser card Step 6 Place the riser card assembly on a flat, static-protective surface.
Chapter 4 Installing Hardware Options Installing Adapters Figure 4-3 Installing the Adapter in the Riser Card Assembly 2 3 1 4 5 151928 6 7 1 Expansion slot bracket 2 Adapter 3 Adapter support bracket 4 PCI-X expansion slot 1 5 Riser card assembly 6 PCI-X expanison slot 2 (not supported) 7 Riser card connectors Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL-9137-02 4-5
Chapter 4 Installing Hardware Options Installing DIMMs Step 8 Touch the static-protective package that contains the adapter to any unpainted metal surface on the device, and then remove the adapter from the static-protective package. Avoid touching the components and gold-plated edge connectors on the adapter. Step 9 Place the adapter, component-side up, on a flat, static-protective surface.
Chapter 4 Installing Hardware Options Installing DIMMs • Memory modules are installed on the system board in the DIMM connectors shown in Figure 4-4. Devices with a single DIMM should have the module installed in DIMM connector 1. Install the next module in DIMM connector 3. The third and fourth DIMMs must be installed as a pair in DIMM connectors 2 and 4. • When you install or remove DIMMs, the WAE appliance automatically detects the new DIMM configuration and no save in the BIOS is required.
Chapter 4 Installing Hardware Options Installing DIMMs Caution When you handle static-sensitive devices, take precautions to avoid damage from static electricity. To install a DIMM, follow these steps: Step 1 Review the safety information in the “Safety Guidelines” section on page 2-4. Step 2 Power off the device and peripheral devices. Disconnect the power cord, and then disconnect all external cables. Remove the cover. (See the “Removing the Cover and Bezel” section on page 4-1 for details.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Caution Step 5 To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. b. Insert the DIMM into the connector by aligning the DIMM edges with the slots at each end of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives • Caution All hard disk drives being used in the WAE should have the same throughput speed rating. Mixing hard disk drives with different speed ratings will cause all hard disk drives to operate at the lower throughput speed. To maintain proper system cooling, do not operate the device for more than 10 minutes without either a hard disk drive or a filler panel installed in each bay.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Note Step 8 Figure 4-6 shows that disk00 is being inserted into the left drive bay in the WAE-512. If you have other options to install, do so now; otherwise, go to the “Completing the Installation” section on page 4-15.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Installing an SAS Hard Disk Drive Note The WAE-612 hardware supports hot-swappable SAS hard disk drives; however, you must be running WAAS 4.0.13 or a later version to obtain the software support for hot-swapping. If you are running a WAAS version prior to 4.0.13, we recommend that you power down your WAE-612 when swapping or installing new hard disk drives.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Installing a SAS Hard Disk in the WAE-612—Disk01 is Shown 151931 Figure 4-7 1 1 2 Drive handle (in open position) 2 SAS drive and tray assembly Step 6 Close the drive tray handle. Step 7 Reload the appliance. Step 8 Check the hard disk drive status LED to make sure that the hard disk drive is operating correctly.
Chapter 4 Installing Hardware Options Completing the Installation Completing the Installation Caution To maintain proper cooling and airflow, install the cover before turning on the device. Operating the device for extended periods (over 30 minutes) with the cover removed might damage device components. To complete the installation, follow these steps: Step 1 Install the cover by placing it into position and sliding it forward. (See Figure 4-8.
Chapter 4 Installing Hardware Options Completing the Installation Step 3 Connect all external cables and the power cord to the device, and then plug the power cord into a properly grounded electrical outlet.
Chapter 4 Installing Hardware Options Completing the Installation Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide 4-16 OL-9137-02
APPENDIX A Technical Specifications This appendix describes the WAE models listed here: Model Product Number Wide Area Application Engine 512 WAE-512-K9 Wide Area Application Engine 612 WAE-612-K9 This appendix contains the following sections: • Appliance Specifications, page A-1 • Adapter Specifications, page A-4 Appliance Specifications Note Your system software might not support all of the WAE-supported hardware features.
Appendix A Technical Specifications Appliance Specifications Table A-1 Appliance Features and Specifications Specification Microprocessor Memory Description • WAE-512—One Intel Pentium 4, 3.0-GHz processor 531, 800-MHz FSB1, 1-MB level-2 cache • WAE-612—One Intel Pentium D Smithfield 3.0 GHz, Dual Core, 800-MHz FSB, 2-MB level-2 cache • WAE-512—One, two, or four 1-GB RoHS compliant SDRAM RDIMMs The system comes with one 1-GB RDIMM.
Appendix A Technical Specifications Appliance Specifications Table A-1 Specification Dimensions Weight Electrical input Appliance Features and Specifications (continued) Description • Height: 1.75 in., 1 RU (43 mm) • Depth: 22 in. (559 mm) • Width: 17.32 in. (440 mm) Maximum weight: 28 lb (12.
Appendix A Technical Specifications Adapter Specifications Table A-1 Appliance Features and Specifications (continued) Specification Description Altitude Maximum altitude: 6500 ft (2000 m) Acoustical noise emissions • Sound power, idling: 6.5 bel maximum • Sound power, operating: 6.5 bel maximum 1. FSB = front side bus 2. Btu = British thermal unit Adapter Specifications Table A-2 describes the Fibre Channel adapter specifications.
Appendix A Technical Specifications Adapter Specifications Table A-3 MPEG A/V Decoder Adapter Specifications MPEG A/V decoder adapter Video specifications • S/N:1 10 kHz to 4.2 MHz; Y: 65 dB rms2; Pb: 70 dB rms; Pr: 70 dB rms • Frequency response: 0 to 4.0 MHz ± 2 dB • Sync tip: 40 IRE3 ± 4 • Luma nonlinearity: 5% • Audio specifications • S/PDIF4 – PCM5 or compressed audio coding 3 (AC-3) bitstream out – 75-ohm, 0.5-V p-p6 ± 20% – Rise and fall time: > 0.
Appendix A Technical Specifications Adapter Specifications Table A-4 Inline Network Adapter Specifications Specification Description Copper Gigabit Ethernet Specifications IEEE standard Gigabit Ethernet, 1000BASE-T Fast Ethernet, 100BASE-T Ethernet, 10BASE-T Full duplex and half duplex Supports both half-duplex and full-duplex operation in all operating speeds Autonegotiation Autonegotiates between full-duplex and half-duplex operations and between 1000-Mbps, 100-Mbps, and 10-Mbps speeds Data
APPENDIX B Troubleshooting the System Hardware If your system is not working as expected, begin troubleshooting using the procedures in this appendix. This appendix guides you through some initial checks and procedures that can solve basic system problems.
Appendix B Troubleshooting the System Hardware Checking Connections and Switches If the chassis was dropped or damaged while being moved, you should check the system to see if it functions properly. If an external device attached to the system is dropped or damaged, contact your service representative for instructions. (See the “Obtaining Technical Assistance” section on page xvi.) No. Go to Step 3. Step 3 Perform the steps in the “Checking Connections and Switches” section on page B-2.
Appendix B Troubleshooting the System Hardware Checking Connections and Switches To check all the connections and switches, follow these steps: Step 1 Power down the system, including any attached peripherals such as external drives. Disconnect all the power cables from their electrical outlets. Step 2 If the system is connected to a power strip (or power distribution unit), turn the power strip off and then on again. Is the power strip receiving power? Yes. Go to Step 5. No. Go to Step 3.
Appendix B Troubleshooting the System Hardware Checking Connections and Switches Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide B-4 OL-9137-02
APPENDIX C Maintaining the Cisco Wide Area Application Engine Proper use of preventive maintenance procedures can keep your system in good operating condition and minimize the need for costly, time-consuming service procedures. This appendix contains maintenance procedures that you should perform regularly.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment Temperature Temperature extremes can cause a variety of problems, including premature aging and failure of chips or mechanical failure of devices. Extreme temperature fluctuations can cause chips to become loose in their sockets and can cause expansion and contraction of disk drive platters, resulting in read or write data errors.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment Humidity High-humidity conditions can cause moisture migration and penetration into the system. This moisture can cause corrosion of internal components and degradation of properties such as electrical resistance and thermal conductivity. Extreme moisture buildup inside the system can result in electrical shorts, which can cause serious damage to the system.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment Corrosion The oil from a person’s fingers or prolonged exposure to high temperature or humidity can corrode the gold-plated edge connectors and pin connectors on various devices in the system. This corrosion on system connectors is a gradual process that can eventually lead to intermittent failures of electrical circuits. To prevent corrosion, you should avoid touching contacts on boards and cards.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment interfere with cordless and low-power telephones. Conversely, RFI from high-power telephones can cause spurious characters to appear on the system’s monitor screen. RFI is defined as any EMI with a frequency above 10 kilohertz (kHz). This type of interference can travel from the system to other devices through the power cable and power source or through the air like transmitted radio waves.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment Power Source Interruptions Systems are especially sensitive to variations in voltage supplied by the AC power source. Overvoltage, undervoltage, and transients (or spikes) can erase data from memory or even cause components to fail.
Appendix C Maintaining the Cisco Wide Area Application Engine Using Power Protection Devices Using Power Protection Devices A number of devices are available that protect against power problems such as power surges, transients, and power failures. The following sections describe some of these devices. Surge Protectors Surge protectors are available in a variety of types and usually provide a level of protection commensurate with the cost of the device.
Appendix C Maintaining the Cisco Wide Area Application Engine Using Power Protection Devices UPS systems range in price from a few hundred dollars to several thousand dollars, with the more expensive units allowing you to run larger systems for a longer period of time when AC power is lost. Surge protectors should be used with all UPS systems, and the UPS system should be Underwriters Laboratories (UL) safety-approved.
INDEX bays A description A-2 A/V ports description 1-11 C ACNS software Content Engine mode 1-5 AC power receptacle 1-11 AC power cords connecting 3-15 adapters description A-2 inline 1-14 installing 4-3 altitude guidelines C-3 specifications A-4 cables connecting 3-13 cabling requirements Ethernet standard (note) 1-12 inline network adapter 1-17 inline network adapter (examples) 1-20 cautions description of x CD eject button description 1-7 CD-ROM drive LED description 1-8 connections cables 3-13 B
Index console EMI connecting to port 3-13 control buttons preventing effects of C-4 environment front panel 1-7 corrosion maintaining C-1 ESD preventing damage C-4 covers preventing damage 2-6, C-4 Ethernet 1 activity LED 1-9 installing 4-15 Ethernet 1 link LED 1-9 removing 4-1 Ethernet 1 port 1-11 Ethernet 2 activity LED 1-9 Ethernet 2 link LED 1-9 D Ethernet 2 port 1-11 Ethernet connections 3-13 dimensions WAE A-3 Ethernet controller 1-3, 1-11 Ethernet ports DIMMs considerations 4-6 cabl
Index figure 1-7 cabling requirements 1-17 LEDs (figure) 1-8 description 1-14 LEDs (table) 1-8 installing 4-3 functional description specifications A-6 WAE 1-4 installation rack 3-5 tabletop 3-12 H warnings 2-1 installing hard disk controllers adapters 4-3 description A-2 covers 4-15 hard disk drive LED memory modules 4-6 description 1-8 hard disk drives description A-2 L SAS 4-10 SATA 4-10 LEDs hardware back panel (figure) 1-9 troubleshooting B-1 back panel (table) 1-9 heat dissi
Index description 1-10 to 1-13 M inline network adapter 1-16 magnetism back panel (table) 1-11 preventing effects of C-5 Ethernet maintenance C-1 to C-6 connecting 3-13 memory module serial installing 4-6 order of installation 4-7 connecting 3-13 power memory specifications for WAE-512 A-2 connecting to system 3-15 power control button for WAE-612 A-2 microprocessor description 1-7 power LED description A-2 MPEG A/V decoder adapter description 1-8 power receptacles connectors 1-11, 1-13
Index contents of 3-5 using C-7 radio frequency interference.
Index connectors (figure) 1-13 description 1-11 W WAAS software description 1-4 WAE back panel 1-10 front panel 1-7 installing in a 2-post rack 3-3 installing in a 4-post rack 3-4 installing on a tabletop 3-12 maintaining C-1 WAE-512 memory specifications A-2 WAE-612 memory specfications A-2 WAFS software File Engine mode 1-6 warnings installation 2-1 WCCP 1-6 Web Cache Communication Protocol. See WCCP weight WAE A-3 Wide Area Application Engine. See WAE Wide Area Application Services software.