Cisco Content Delivery Engine 100/200/300/400 Hardware Installation Guide March 2008 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. Americas Headquarters Cisco Systems, Inc.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Document Revision History Document Organization Objectives Audience vii viii viii Related Documentation Conventions vii viii ix Safety Information Referral Warning Warning Definition ix ix Obtaining Documentation and Submitting a Service Request CHAPTER 1 Overview of the Content Delivery Engines Cisco Internet Streamer CDS Overview xv 1-1 1-1 Cisco TV CDS Overview 1-2 OnDemand Application 1-2 Video Accelerator Software 1-2 Hardware Features 1-3 Control Buttons 1-6 LED
Contents Intended Uses 2-8 If AC Power Supplies Are Installed 2-8 If DC Power Supplies Are Installed 2-9 Temperature and Ventilation 2-10 CHAPTER 3 Installing the Content Delivery Engines Server Types 3-1 3-1 Tools and Parts Required Unpacking the Box 3-2 Verifying Contents 3-3 Inspecting for Damage 3-2 3-3 Installing the CDEs 3-3 Reviewing Rack Installation Safety Guidelines Preparing the CDEs for Rack Installation 3-4 Installing CDEs in the Rack 3-5 Making Physical Connections 3-5 Connecting
Contents APPENDIX A Technical Specifications Specifications CDE100 CDE200 CDE300 CDE400 Management APPENDIX B A-1 A-1 A-2 A-2 A-3 A-3 A-4 Connector Pin Assignments B-1 Serial Console Interface Connector Pin Assignments Serial Port Connector B-2 Ethernet Connector Pin Assignments Ethernet Port Connector B-3 Cable Pin Assignments APPENDIX C B-1 B-2 B-4 CDEs with Serverworks Chipset C-1 Specifications C-1 CDE100 C-1 CDE200 C-2 CDE200 (IBM) C-3 CDE300 C-3 CDE400 C-4 Connector Pin Assignments
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Preface This preface describes the objectives and organization of this guide and contains the following sections: • Document Revision History, page vii • Document Organization, page vii • Objectives, page viii • Audience, page viii • Related Documentation, page viii • Conventions, page ix • Safety Information Referral Warning, page ix • Obtaining Documentation and Submitting a Service Request, page xv Document Revision History The Document Revision History table below records technical chang
Preface Chapter Description Chapter 4, “Installing the Internet Streamer CDS Software and Initially Configuring a CDE” Describes the initial installation of the CDS Release 2.0-2.1 software application onto the CDEs, and the initial configuration of the CDEs using the Content Delivery System Manager (CDSM). Chapter 5, “Hardware Troubleshooting” Presents troubleshooting procedures for the CDS. Appendix A, “Technical Specifications” Describes the specifications of the CDEs.
Preface • Cisco Internet Streamer CDS 2.x Product Documentation You can access the software documents at the following URL: http://www.cisco.com/en/US/products/ps7127/tsd_products_support_series_home.html You can access the hardware documents at the following URL: http://www.cisco.com/en/US/products/ps7126/tsd_products_support_series_home.html Conventions Note Caution Means reader take note. Notes contain helpful suggestions or references to materials not contained in this publication.
Preface Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen.
Preface Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.
Preface Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
Preface Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.
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Preface Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.
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CH A P T E R 1 Overview of the Content Delivery Engines This chapter provides an overview of the Content Delivery Engines (CDEs) and describes the hardware and software features.
Chapter 1 Overview of the Content Delivery Engines Cisco TV CDS Overview Note The CDE100 supports device-mode configuration and can be configured with the CDS 2.0-2.1 software to operate only as a CDSM. The CDE200 supports device-mode configuration and can be configured with the CDS 2.0-2.1 software to operate as an SE, SR, or a CDSM. Cisco TV CDS Overview The Cisco TV CDS is a high performance, open architecture vehicle capable of delivering a wide range of advanced video applications.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Streamer s. The Video Accelerator kernel software ensures content on the Streamers is always the most popular content; that is, the content requested by the largest number of subscribers.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Figure 1-4 CDE200 Rear View eth5 eth3 210821 eth4 eth2 Figure 1-5 shows the front view of the CDE300 and Figure 1-6 shows the rear view of the CDE300 with the AC power option.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Figure 1-7 shows the front view of the CDE400 and Figure 1-8 shows the rear view of the CDE400 with the AC power option and six cache/streamer interfaces. CDE400 Front View Figure 1-8 CDE400 Rear View 270592 270602 Figure 1-7 Each CDE is designed to be rack-mounted in a standard 19-inch rack with a depth of 30 inches. Table 1-1 shows the hardware features of each CDE.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Table 1-1 CDE Hardware Features (continued) CDE Rack Unit (RU) CDE300 3 2 dual-core Intel Up to16 GB Xeon processors Up to 16 SCSI hard drives 12 full-duplex GE interfaces2 — CDE400 4 2 dual-core Intel Up to 16 GB Xeon processors Up to 24 SATA hard drives3 84 Processor Memory Drives Ethernet Interface GE Ports — 1. Provides management communication with the CDSM. 2.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Figure 1-10 shows the CDE200 front panel, and describes the front panel control buttons. 1 CDE200 Front Panel Control Buttons 211767 Figure 1-10 2 1 2 1 Power Powers up the device. 2 Reset Resets the device and runs the power-on self-test (POST). Figure 1-11 shows the CDE300 front panel with the front cover removed, and describes the front panel control buttons.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Figure 1-9 shows the CDE400 back panel, and describes the back panel control buttons. CDE400 Back Panel Control Buttons 203753 Figure 1-12 1 2 1 Power Powers up the device. 2 Reset Resets the device and runs the power-on self-test (POST). LED Indicators Figure 1-13 shows the location of the CDE100 front panel LEDs, and describes their functions.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Figure 1-13 CDE100 Front Panel LEDs 4 6 7 211768 3 1 5 2 No. LED Color State Description 1 Hard disk drive power Blue On Power is flowing to the drive. 2 Hard disk drive activity Blue On Associated hard disk drive is in use. 3 Hard disk drive activity Blue On A hard disk drive is in use. 4 Ethernet port 1 Blue On Port is connected. 5 Ethernet port 2 Blue On Port is connected.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Figure 1-15 shows the location of the CDE300 front panel LEDs, and describes their functions. Figure 1-15 CDE300 Front Panel LEDs 2 3 4 5 6 7 270626 1 No. LED Color State Description 1 Hard disk drive power Blue On Power is flowing to the drive. 2 Hard disk drive activity Blue On Associated hard disk drive is in use. 3 Hard disk drive activity Blue On A hard disk drive is in use.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Input/Output Ports and Connectors The CDEs support the following I/O connectors on the rear of the device: Caution • Ethernet connector • Serial connector • Video and audio connectors (on optional adapter) Once the product installation is complete, all I/O cables, except those installed in the Ethernet ports, must be disconnected from the CDE to maintain EMC compliance.
Chapter 1 Overview of the Content Delivery Engines Hardware Features Figure 1-18 CDE200 Connector Locations 1 2 8 eth4 eth2 eth0 eth1 211771 eth5 eth3 3 Caution 4 5 6 7 1 Power connectors 5 VGA interface 2 Mouse connector 6 Management interface (eth0) 3 Keyboard connector 7 Ingest interface (eth1) 4 Serial console interface 8 Stream interfaces (eth2 through eth5) In some CDE200 chassis, the streaming interface network interface card (NIC) is installed in slots 4 and 5 (count
Chapter 1 Overview of the Content Delivery Engines Hardware Features Figure 1-20 shows the location of the CDE400 back panel ports and connectors.
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CH A P T E R 2 Preparing to Install the Content Delivery Engines This chapter contains site requirements and important safety information you should know before working with the CDEs. Use the guidelines in this chapter to ensure your own personal safety and to help protect your device from potential damage.
Chapter 2 Preparing to Install the Content Delivery Engines Site Requirements • Caution When removing or installing a component, use any available handles, ejector levers, or captive installation screws. These devices prevent accidental removal, provide proper grounding for the system, and help to ensure that bus connectors are properly seated. For safety, periodically check the resistance value of the antistatic strap. The measurement should be between 1 and 10 megohm (Mohm).
Chapter 2 Preparing to Install the Content Delivery Engines Safety Warnings For information on the power requirements of the CDEs, see these sections: • If AC Power Supplies Are Installed, page 2-8 • If DC Power Supplies Are Installed, page 2-9 Safety Warnings Warning These warnings are translated into several languages in the Regulatory Compliance and Safety Information for the Cisco Content Delivery Engine 100/200/300/400 document that ships with the CDEs.
Chapter 2 Preparing to Install the Content Delivery Engines Safety Warnings Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units. Statement 246 Warning For Nordic countries (Norway, Finland, Sweden and Denmark) this system must be installed in a Restricted Access Location, where the voltage of the main ground connection of all equipment is the same (equipotential earth) and the system is connected to a grounded electrical outlet.
Chapter 2 Preparing to Install the Content Delivery Engines Safety Warnings Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.
Chapter 2 Preparing to Install the Content Delivery Engines Safety Guidelines AC Power Option Warnings These warnings apply only to CDEs with the AC power option. Warning The device is designed to work with TN power systems. Statement 19 Warning Connect the device to a grounded power outlet. Statement 25 DC Power Option Warnings These warnings apply only to CDEs with the DC power option. Warning This unit might have more than one power supply connection.
Chapter 2 Preparing to Install the Content Delivery Engines Safety Guidelines • Do not spill food or liquids on your system components, and never operate the product in a wet environment. • Do not push any objects into the openings of your system components. Doing so can cause fire or electric shock by shorting out interior components. • Use the product only with other Cisco-approved equipment. • Allow the product to cool before removing covers or touching internal components.
Chapter 2 Preparing to Install the Content Delivery Engines Safety Information Safety Information This section contains additional important safety information you should know before working with the CDEs. Emissions Disclaimer See Regulatory Compliance and Safety Information for the Cisco Content Delivery Engine 100/200/300/400 for product safety and EMC regulatory compliance information. This is an FCC (Federal Communications Commission) Class A device.
Chapter 2 Preparing to Install the Content Delivery Engines Safety Information provides proper grounding only for the server. You must provide additional, proper grounding for the rack and other devices installed in it. This system is intended for connection to a Common Bonding Network (CBN) as defined by NEBS GR-1089. Overcurrent protection: The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection per cord feed.
Chapter 2 Preparing to Install the Content Delivery Engines Safety Information Temperature and Ventilation Caution Temperature: The temperature, in which the server operates when installed in an equipment rack, must be between 0 to 50°C (32 to 122° F). Extreme fluctuations in temperature can cause a variety of problems in your server. Caution Ventilation: The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling.
CH A P T E R 3 Installing the Content Delivery Engines This chapter provides the necessary information to properly install the CDEs.
Chapter 3 Installing the Content Delivery Engines Tools and Parts Required Depending on your application, you may have multiple streamers and vaults. A network switch is employed to link multiple servers together within a larger network.
Chapter 3 Installing the Content Delivery Engines Verifying Contents Verifying Contents To verify that your shipment is complete, make sure that you received everything on your packing list, and then compare your packing list to your order. If any items are missing or if you need additional information, contact Cisco Technical Support at the following URL: www.cisco.
Chapter 3 Installing the Content Delivery Engines Installing the CDEs • Do not block any air vents; usually 6 inches (15 cm) of space provides proper airflow. • Plan the device installation starting from the bottom of the rack. • Install the heaviest device in the bottom of the rack. • Do not extend more than one device out of the rack at the same time. • Remove the rack doors and side panels to provide easier access during installation. • Connect the device to a properly grounded outlet.
Chapter 3 Installing the Content Delivery Engines Installing the CDEs Installing CDEs in the Rack The CDEs are best rail-mounted in a standard 19-inch wide by 30-inch deep rack. For information on installing a CDE in a rack, see the “Installing the Cisco CDE110 in a Rack” section in the Cisco Content Delivery Engine 110 Hardware Installation Guide at the following URL: http://www.cisco.com/en/US/docs/video/cds/cde/cde110/installation/guide/ch3_inst.
Chapter 3 Installing the Content Delivery Engines Installing the CDEs Connecting Power Cords Redundant power connectors are located at the rear of the chassis as shown in Figure 3-2 through Figure 3-5. Power connections have the following properties: Note • Chassis power inlets accept AC (120V or 220V) or –48 VDC.
Chapter 3 Installing the Content Delivery Engines Installing the CDEs Figure 3-3 CDE300 (SX Version) Connector Locations 4 5 7 eth6 1 eth7 eth2 eth0 eth8 eth9 eth3 eth1 280471 eth4 eth5 2 6 3 6 6 1 Power connectors 5 VGA interface 2 Mouse connector 6 Management interface (eth0) 3 Keyboard connector 7 Stream interfaces (eth2 through eth9) 4 Serial console interface 3 4 Figure 3-4 CDE300 Connector Locations 2 1 eth10 eth6 eth11 eth7 eth12 eth8 eth13 eth9 eth2 eth0
Chapter 3 Installing the Content Delivery Engines Installing the CDEs Figure 3-5 CDE400 or CDE400 ISV Connector Locations 4 5 6 7 8 eth4 eth5 3 eth6 eth2 eth7 eth3 eth0 eth1 2 270604 1 1 Power connectors 5 VGA interface 2 Mouse connector 6 Management Interface (eth0) 3 Keyboard connector 7 Ingest Interface (eth1) 4 Serial console interface 8 Cache/Stream interfaces (eth2 through eth7) Connecting Network Cables Using the topology prescribed for the application, attach Ethe
Chapter 3 Installing the Content Delivery Engines Installing the CDEs Specifically, the physical connections consist of the following: Interface Switch Port Mbps Vault cache Must be 1000 Vault ingest Can be 100/1000, but 1000 is recommended Vault management Can be 100/1000 Streamer cache Must be 1000 Streamer stream Must be 1000 Streamer management Can be 100/1000 CDSM management Can be 100/1000 ISV System In a system that uses ISVs that are collocated, the Ethernet cables are used to make
Chapter 3 Installing the Content Delivery Engines Installing the CDEs CDE200 Disk Drive Locations disk16 disk18 disk20 disk22 disk08 disk10 disk12 disk14 disk00 disk02 disk04 disk06 211772 Figure 3-7 The disk drive layout on a CDE300 changes depending on the bios settings. The code dynamically establishes the drive configuration at run time.
Chapter 3 Installing the Content Delivery Engines Installing the CDEs Install a disk drive by performing the following steps: During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself. Statement 94 Warning Step 1 Power off the CDE before removing or installing a disk drive.
Chapter 3 Installing the Content Delivery Engines Installing the CDEs Figure 3-11 Note Disk Drive Tray Installation and Removal Once the servers are powered up, a Cisco technician will initially configure the servers to be able to communicate properly. Further configuration is accomplished through the CDSM. See the Cisco TV CDS Software Configuration Guide for more information.
CH A P T E R 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE This chapter describes the initial installation of the Cisco Internet Streamer CDS Release 2.0-2.1 software application suite, and the initial configuration of the CDE.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Note For the CDE100, use the internal CD-ROM drive for recovery or remanufacture procedures. For the CDE200, do not use the internal CD-ROM drive for recovery or remanufacture procedures. Use the external USB CD-ROM drive for all procedures that require a CD-ROM drive.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Running the BIOS Setup Utility for the CDE100 Perform the following steps to run the BIOS setup utility for the CDE100: Step 1 Power on the CDE100. Step 2 Insert the CD with the CDS image into the internal CD-ROM drive. Step 3 Reboot the CDE100 and wait for the initial BIOS screen to appear. Note Step 4 through Step 16 are required only for the initial installation.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Figure 4-2 Step 6 From the Boot Settings menu, choose Boot Settings Configuration and press Enter. The Boot Settings Configuration screen appears (see Figure 4-3). Figure 4-3 Step 7 Boot Settings Menu Boot Settings Configuration Screen a. Set the Quick Boot option to Enabled. b. Set the Quiet Boot option to Disabled.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Figure 4-4 Step 8 Caution Step 9 Use the on-screen instructions to move the elements into the following order: 1. CD-ROM drive (first boot device) 2. Flash device (first hard drive) 3. Removable devices 4. Network device The devices must be in the correct order for the installation to be successful.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Figure 4-6 Step 11 Choose IDE Configuration and press Enter. The IDE Configuration screen appears (see Figure 4-7). Figure 4-7 IDE Configuration Screen a. Set the IDE Configuration option to P-ATA Only. b. Set the S-ATA Running Enhanced Mode option to No. c. Set the P-ATA Channel Selection option to Both.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Figure 4-8 Configure Super I/O Chipset Screen Set the Serial Port2 Address option to Disabled. Step 13 Press Esc to return to the Advanced menu. Choose Remote Access Configuration and press Enter. The Configure Remote Access Type and Parameters screen appears (see Figure 4-9). Figure 4-9 Step 14 Configure Remote Access Type and Parameters Screen a.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Figure 4-10 Step 15 Exit Options Screen Ensure that the CD with the CDS image is in the internal CD-ROM drive and press Enter to confirm and reboot the system. Your configuration is saved, you exit the BIOS Setup menu, and the system reboots. The system boots from the image on the CD. This requires a terminal server to be hooked up to the serial port of the CDE100.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Running the BIOS Setup Utility for the CDE200 Perform the following steps to run the BIOS setup utility for the CDE200: Step 1 Ensure that the CDE200 is powered off. Step 2 Attach the USB CD-ROM drive to any available USB port at the rear of the CDE200 (see Figure 1-4). Step 3 Power on the USB CD-ROM drive. Step 4 Power on the CDE200 and wait for the initial BIOS screen to appear.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Figure 4-12 Step 7 Choose Boot Features and press Enter. The Boot Features screen appears (see Figure 4-13). Figure 4-13 Step 8 Advanced Menu Boot Features Screen a. Set the QuickBoot Mode option to Enabled. b. Set the Quiet Boot option to Disabled. c. Set the After Power Failure option to Power On.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Figure 4-14 Step 9 Caution Step 10 Hard Disk Drives Screen Use the on-screen instructions to move the elements into the following order: 1. CD-ROM drive (first boot device) 2. Flash device (first hard drive) 3. Removable devices 4. Network device The devices must be in the correct order for the installation to be successful. Press Esc to return to the Main menu.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Running the BIOS Setup Utility Step 11 Use the arrow keys to return to the Advanced menu. Choose Console Redirection and press Enter. The Console Redirection screen appears (see Figure 4-16). Figure 4-16 Step 12 a. Set the Com Port Address option to On-board COM A. b. Set the Baud Rate option to 9600. c. Set the Continue C.R. after POST: option to On.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Installing the Software b. If the USB CD-ROM drive is still not detected (not shown), press the Reset button again. If you are still unable to detect the CD-ROM drive at the BIOS level, contact Cisco Technical Support at the following URL: www.cisco.com/techsupport The system boots from the image on the CD. This requires a terminal server to be hooked up to the serial port of the CDE200.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Initially Configuring a CDE This step is not necessary if the IDE compact flash drive has been previously manufactured. The system produces an error; ignore the error and proceed. Note Step 2 Choose Option 3 to install the flash cookie. Step 3 Choose Option 5 to install the flash image from the CD-ROM drive. Step 4 Choose Sub-option 2 and enter Y to confirm and proceed with the flash write.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Verifying the CDSM Running the Setup Utility Use the Setup utility to configure the network settings and register the CDEs with the CDSM.
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Verifying the CDSM Figure 4-18 Step 2 CDSM Login Page Enter admin as the username and default as the password and press Login. The CDSM Main menu appears (see Figure 4-19).
Chapter 4 Installing the Internet Streamer CDS Software and Initially Configuring a CDE Verifying the CDSM Step 3 From the CDSM Main menu, select the Devices tab. A list of all your registered Service Engines and Service Routers appears (see Figure 4-20). Figure 4-20 Devices Page Step 4 Verify that the devices you configured for your CDS network are listed.
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CH A P T E R 5 Hardware Troubleshooting This chapter presents troubleshooting procedures for the Cisco CDS Release 2.0-2.1 hardware and recommended actions for a variety of problems.
Chapter 5 Hardware Troubleshooting Troubleshooting SATA Drives Troubleshooting SATA Drives The CDE200 and CDE400 contain SATA drives. When working properly, the CDS detects the SATA drives and reports the number of drives in the system. In the CDE200, there are twelve 500-GB SATA drives. In the CDE400, there are three SATA controller cards. Each controller card controls a total of 8 SATA drives for a total of 24 SATA drives.
A P P E N D I X A Technical Specifications This appendix provides the technical specifications for the CDEs. It includes the following sections: Note • Specifications, page A-1 • Management, page A-4 This appendix only provides information on CDEs that were shipped after December 1, 2006 and contain the Lindenhurst chipset. For information on CDEs that were shipped before December 1, 2006 and contain the Serverworks chipset, see Appendix C, “CDEs with Serverworks Chipset.
Appendix A Technical Specifications Specifications CDE100 Rack Units 1 Storage 290-GB SCSI (4x 73-GB SCSI disks) Memory 4 Gigabytes DRAM Network interfaces Two 10/100/1000BASE-T (Copper) Other interfaces One serial port for console Compact Flash 128MB Optical drive CD/DVD-ROM Power 100–240 VAC; single, internal power supply Power rating 350 W peak Humidity 5 to 95% noncondensing Operating temperature 0 to 50°C (32 to 122° F) Altitude –60 to 4000 m Dimensions (H x W x D) 1.
Appendix A Technical Specifications Specifications CDE300 Rack units 3 Storage 1.
Appendix A Technical Specifications Management Management Data Rate 2 Gbps maximum Ports Console port: DB-9 RS-232 10/100/1000 Mbps Ethernet interface: RJ-45 (management) Input Cables For console port: DB-9 female serial cable For Ethernet interface: RJ-45 Category 5E or higher cable Cisco Content Delivery Engine 100/200/300/400 Hardware Installation Guide A-4 OL-13478-03
A P P E N D I X B Connector Pin Assignments This appendix lists the connector pin assignments for the CDEs. This appendix includes the following sections: Note • Serial Console Interface Connector Pin Assignments, page B-1 • Ethernet Connector Pin Assignments, page B-2 • Cable Pin Assignments, page B-4 This appendix only provides information on CDEs that were shipped after December 1, 2006 and contain the Lindenhurst chipset.
Appendix B Connector Pin Assignments Ethernet Connector Pin Assignments Serial Port Connector The CDEs have one standard serial port connector located on the back of the device. Figure B-1 shows the pin number assignments for the 9-pin, male D-shell serial port connector on the back of the device. These pin number assignments conform to the industry standard for RS-232 communications.
Appendix B Connector Pin Assignments Ethernet Connector Pin Assignments Table B-3 Ethernet Connector Pin Assignments for T568B (continued) RJ-45 Pin Wire Color (T568B) 5 10BASE-T 100BASE-T 1000BASE-T Signal White/Blue Unused BI_DC– 6 Green Receive– BI_DB– 7 White/Brown Unused BI_DD+ 8 Brown Unused BI_DD– Table B-4 Wire Diagram (T568B) RJ-45 Crossover Cable Pin Assignments for T568B RJ-45 Pin End 1 Wire Color 1 White/Orange 3 2 Orange 6 3 White/Green 1 4 Blue 7 5 Whi
Appendix B Connector Pin Assignments Cable Pin Assignments Figure 2-2 shows the pin number assignments for the Ethernet RJ-45 port. Figure 2-2 RJ-45 Ethernet Port Connector Link LED (green) 83195 Activity LED (green) 8 1 Cable Pin Assignments Figure B-3- through Figure B-5 show the pin assignments for the cable connection for an RS-232 null modem, RJ45 straight-through, and RJ-45 crossover cable, respectively. Figure B-3 Pin Assignments for RS-232 Null Modem .
Appendix B Connector Pin Assignments Cable Pin Assignments Figure B-4 Pin Assignments and Wiring for an RJ-45 Straight-Through Cable 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 White/Orange Orange White/Green Blue White/Blue 211778 Green White/Brown Brown Figure B-5 Pin Assignments and Wiring for an RJ-45 Crossover Cable 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 White/Orange Orange White/Green Blue White/Blue 211779 Green White/Brown Brown Cisco Content Delivery Engine 100/200/300/400 Hardware Installation Guide OL
Appendix B Connector Pin Assignments Cable Pin Assignments Cisco Content Delivery Engine 100/200/300/400 Hardware Installation Guide B-6 OL-13478-03
A P P E N D I X C CDEs with Serverworks Chipset This appendix provides the specifications and connector pin assignments for CDEs with the Serverworks chipset that shipped before December 1, 2006. This appendix includes the following sections: • Specifications, page C-1 • Connector Pin Assignments, page C-5 Specifications This section contains the technical specifications for the CDEs with the Serverworks chipset. CDE100 Dimensions (H x W x D) 1.75 (1U) × 19 × 27.6 in. (4.45 × 48.26 × 70.
Appendix C CDEs with Serverworks Chipset Specifications CDE200 Dimensions (H x W x D) 3.50 (2U) × 17.50 × 28.50 in. (8.90 × 44.45 × 72.39 cm) Weight Chassis fully configured (all slots filled): 53.5 lb. (24.
Appendix C CDEs with Serverworks Chipset Specifications CDE200 (IBM) Dimensions (H x W x D) 3.50 (2U) × 17.50 × 27.48 in. (8.90 × 44.45 × 69.80 cm) Weight Chassis fully configured (all slots filled): 50 lb. (22.
Appendix C CDEs with Serverworks Chipset Specifications Protocols IP, SNMP, FTP, Gigabit Ethernet, SSH, FSI, DSM-CC, LSCP, RTSP SCSI Controllers Ultra320 SCSI Operating System Enterprise Linux 3 is the supported operating system Operating System Disk 60-GB small form-factor IDE hard drive Cable length Twisted Pair: Maximum of 330 ft (100 m) using Category 5E or higher, 4 pair Fiber-Optic SX multimode: 1640 ft (500 m) maximum (50/125 mm), 902 ft (275 m) maximum (62.
Appendix C CDEs with Serverworks Chipset Connector Pin Assignments Power 950 W peak; 627 W nominal (110 and 220 VAC or –48 VDC) redundant, hot-swappable Fan Assembly Redundant with operation alarm monitored by system Operating Temperature 32 to 122°F (0 to 50°C) Humidity 5 to 95% noncondensing Short Term Humidity 5 to 98% (96 hours) Altitude –197 to 13120 ft (–60 to 4000 m) Connector Pin Assignments Figure C-1 shows the location of all connectors for a CDE100.
Appendix C CDEs with Serverworks Chipset Connector Pin Assignments Caution In some CDE200 chassis, the streaming interface NICs are installed in slots 4 and 5 (counting from the left-most slot). In this hardware configuration, the Gigabit Ethernet interfaces on the motherboard are detected as interfaces 3/0 and 4/0, and the interfaces on the NICs are detected as 1/0, 2/0, 5/0, and 6/0. The interface numbering must be taken into consideration when configuring IP addresses and port channels.
Appendix C CDEs with Serverworks Chipset Connector Pin Assignments Figure C-5 shows the location of all the connectors for a CDE400 with four cache interfaces.
Appendix C CDEs with Serverworks Chipset Connector Pin Assignments Figure C-6 CDE400 with Six Cache Interfaces Connector Locations 4 6 5 7 eth6 eth5 eth8 eth4 eth7 eth2 3 eth3 eth0 eth1 2 270609 1 1 Power connectors 5 VGA interface 2 Keyboard connector 6 Management interface (eth0) 3 Mouse connector 7 Cache/Stream interfaces (eth3 through eth8) 4 Serial console interface 8 Ingest interface (eth2) Cisco Content Delivery Engine 100/200/300/400 Hardware Installation Guide C
A P P E N D I X D Connecting DC Power This appendix provides the information for connecting DC power to a CDE.
Appendix D Connecting DC Power Connecting DC Power to a CDE200 Connecting DC Power to a CDE200 The CDE200 ships fully populated with two DC PMs installed in the PM slots on the rear of the chassis; two DC power cables are shipped separately. The chassis has one building ground stud and one PM ground stud. The minimum cabling requirement for connecting DC power to a CDE200 is one PM connect, but it is recommended that you use both PM connects.
Appendix D Connecting DC Power Connecting DC Power to a CDE200 – Star washer – PM ground ring lug 1 – PM ground ring lug 2 – Star washer – Nut Install star washers between the ring lug and chassis ground connection so that the star washers dig into the metalwork finish and make a good ground bond. Use a wrench to tighten the nut and secure the connection.
Appendix D Connecting DC Power Connecting DC Power to a CDE200 Figure D-4 CDE200 Building Ground Stud Order 3 4 280225 1 2 2 Step 4 1 Nut 3 Building ground ring lug 2 Star washer 4 Building ground stud Attach the +Return (red) and –48 VDC (black) DC power wires to your power source. The CDE200 is now ready for use. Disconnecting Power and Replacing a PM on a CDE200 Warning The PM connectors and PMs are not hot-swappable.
Appendix D Connecting DC Power Connecting DC Power to a CDE300 Step 6 Reconnect the +Return (red) and –48 VDC (black) DC power wires to your power source. Connecting DC Power to a CDE300 The CDE300 ships fully populated with three DC PMs installed in the PM slots on the rear of the chassis; three DC power cables are shipped separately. The chassis has one ground stud that provides building and PM grounding.
Appendix D Connecting DC Power Connecting DC Power to a CDE300 Step 3 Place the ring lugs at the end of the ground wires (green and yellow) attached to the DC power cable connector over the Building/PM ground stud in the following order and secure with the nut (see Figure D-6): Note Fan the ring lugs and barrels so that they fit on the Building/PM ground stud (see Figure D-6).
Appendix D Connecting DC Power Connecting DC Power to a CDE400 Warning Step 4 The DC ground connection in the CDE serves as a functional earth point to maintain the full EMI and EMC integrity of the equipment. The purpose is to mitigate the damaging effects of electrostatic discharge. This connection should be installed by a trained service person and the equipment is to be installed per local code or local authority having jurisdiction (AHJ).
Appendix D Connecting DC Power Connecting DC Power to a CDE400 Figure D-7 CDE400 Rear Panel 10 11 280161 9 5 8 4 3 2 1 6 7 1 PM 4 7 PM ground 2 PM 3 8 –48 VDC 3 Building ground wire 9 PM ground stud 1 4 PM 2 10 Building ground stud 5 PM 1 11 PM ground stud 2 6 +Return Connect DC power to the CDE400 by performing the following steps: Caution Make sure the DC power wires are not attached to the DC power source until all the ground wires are connected on the CDE.
Appendix D Connecting DC Power Connecting DC Power to a CDE400 Step 2 Attach the ground wires from the PMs to the PM ground studs: a. Remove the nut and star washers from the PM 1 ground stud. b.
Appendix D Connecting DC Power Connecting DC Power to a CDE400 – Star washer – PM 3 ground ring lug – PM 4 ground ring lug – Star washer – Nut Step 3 Warning Step 4 Attach the building ground wire to the building ground stud (see Figure D-4 on page D-4). The DC ground connection in the CDE serves as a functional earth point to maintain the full EMI and EMC integrity of the equipment. The purpose is to mitigate the damaging effects of electrostatic discharge.
Appendix D Connecting DC Power DC Power Cable Connector and Pinouts DC Power Cable Connector and Pinouts The DC power cable connector (see Figure D-9) ships with the CDEs when you order the DC power option. This is the only DC power connector you should use to connect power to the CDEs in your system. Figure D-9 DC Power Cable and Pinouts 1 2 This illustration is in progress.
Appendix D Connecting DC Power DC Power Cable Connector and Pinouts Cisco Content Delivery Engine 100/200/300/400 Hardware Installation Guide D-12 OL-13478-03
INDEX Numerics 10BASE-T CDE300 1-3 CDE400 1-3 environmental specifications connector pin assignments B-2 initially configuring intended uses overview A 4-1, 4-14 2-8 1-1 preparing to install 2-1 registering with CDSM AC power disconnect safety 2-8 power supply safety warnings audio connector 3-1 site requirements 2-6 2-1 CDE100 1-11 BIOS Setup connectors B 4-3 1-11, 3-6 control buttons BIOS Setup utility disk drives 4-2 1-6 3-9 CDE100 4-3 hardware features CDE200 4-9
Index overview CDE200 1-3 physical dimensions safety 1-2 connections 2-2 3-8 registering CDEs 2-6 safety warnings specifications verifying 2-3 4-15 4-15 verifying devices A-2 CDE300 4-17 chipset connecting DC power connectors D-5 1-12, 3-7 control buttons Lindenhurst 3-1 Serverworks C-1 circuit breakers for DC power 1-7 2-9 disk drives 3-9 Cisco Technical Assistance front cover 3-11 Common Bonding Network (CBN) hardware features LEDs assigning a primary interface 1-3
Index keyboard 1-11 CDE200 3-9 mouse 1-11 CDE300 3-9 power 1-11 CDE400 3-9 serial IDE compact flash 1-11 video and audio installing 3-9 Content Delivery Application, see CDA removing 3-9 Content Delivery Engine, see CDE USB CD-ROM 1-11 4-1, 4-13 4-1 Content Delivery System Manager, see CDSM control buttons E CDE100 1-6 CDE200 1-7 electrostatic discharge (ESD) damage CDE300 1-7 EMC regulatory compliance CDE400 1-8 environment 2-1, 2-7 2-8 3-5 environmental specifica
Index grounding tools and parts CDEs Integrated Vault Streamer, see ISV 2-9 studs 3-2 interfaces 2-9, D-2, D-5, D-7 the rack installation stream 2-8 4-2 Internet Streamer CDS overview H 1-1 server types ISV hardware 3-1 CDE100 features 1-5 CDE200 ISV CDE200 features 1-5 connections CDE300 features 1-6 CDE400 features 1-6 overview hardware troubleshooting, see troubleshooting 4-1, 4-13 1-8 CDE200 1-9 CDE300 1-10 CDE400 1-10 3-1 connector pin assignments B-1 4-1 inst
Index P R physical connections removing network cables power cords 3-8 3-6 physical dimensions 2-2 pin assignments D-4 CDE300 PM D-7 CDE400 PM D-10 disk drives 10BASE-T connector cable CDE200 PM B-2 3-9 RJ-45 crossover pin assignments B-4 RJ-45 crossover RJ-45 straight-through B-5 RJ-45 straight-through RS-232 connector pin assignments B-5 connector pin assignments B-4 serial console interface B-5 RS-232 B-1 RS-232 null modem B-5 B-1 B-1 RS-232 null modem pin assignme
Index Serverworks chipset troubleshooting CDE100 C-1 Cisco Technical Assistance CDE200 C-2 Ethernet adapter CDE200 (IBM) CDE300 C-3 CDE400 C-4 SATA drives C-3 5-1 5-2 TV CDS OnDemand connector pin assignments specifications 5-2 overview C-5 1-2 1-2 server types C-1 Service Engine, see SE 3-1 Video Accelerator 1-2 Service Router, see SR site requirements 2-1 U specifications CDE100 A-2 CDE200 A-2 inspecting for damage CDE300 A-3 verifying contents CDE400 A-3 manageme