Cisco Aironet 1200 Series Access Point Hardware Installation Guide December 2006 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface ix Audience Purpose i-ix i-ix Organization i-ix Conventions i-x Related Publications i-xii Locating the Product Serial Number CHAPTER 1 i-xiii Overview 1-1 Product Terminology 1-1 Autonomous Access Points 1-1 Lightweight Access Points 1-2 Guidelines for Using 1200 Series Lightweight Access Points 1-3 Hardware Features 1-3 Dual-Radio Operation 1-4 LEDs 1-5 Ethernet Port 1-5 Console Port 1-6 Power Sources 1-6 UL 2043 Certification 1-6 Anti-Theft Features 1-6 Network Examples w
Contents Warnings 2-2 Unpacking the Access Point 2-3 Package Contents 2-3 Basic Installation Guidelines 2-4 Controller Discovery Process for Lightweight Access Points Before Beginning the Installation 2-4 2-5 Deploying the Access Points on the Wireless Network Connecting the 2.
Contents Installing a 5-GHz Radio Module 5-5 Attaching the Compliance Label 5-7 CHAPTER 6 Troubleshooting Autonomous Access Points Checking the Top Panel LEDs 6-1 6-2 Checking Basic Settings 6-4 Default IP Address Behavior 6-4 Default SSID and Radio Behavior 6-4 Enabling the Radio Interfaces 6-4 SSID 6-5 WEP Keys 6-5 Security Settings 6-5 Running the Carrier Busy Test 6-5 Running the Ping or Link Test 6-6 Resetting to the Default Configuration Using the MODE Button 6-7 Using the Web Browser Inter
Contents Obtaining the Autonomous Access Point Image File Obtaining the TFTP Server Software Connecting to the Access Point Locally 7-8 7-9 7-9 APPENDIX A Translated Safety Warnings APPENDIX B Declarations of Conformity and Regulatory Information A-1 B-1 Manufacturers Federal Communication Commission Declaration of Conformity Statement VCCI Statement for Japan B-2 B-4 Department of Communications—Canada B-4 Canadian Compliance Statement B-4 European Community, Switzerland, Norway, Iceland, an
Contents Console Port Signals and Pinouts E-2 APPENDIX F Priming Lightweight Access Points Prior to Deployment APPENDIX G Configuring DHCP Option 43 for Lightweight Access Points Overview F-1 G-1 G-2 Configuring Option 43 for 1000 Series Access Points G-2 Configuring Option 43 for 1100, 1130, 1200, 1240, and 1300 Series Lightweight Access Points G-3 GLOSSARY INDEX Cisco Aironet 1200 Series Access Point Hardware Installation Guide OL-8370-04 vii
Contents Cisco Aironet 1200 Series Access Point Hardware Installation Guide viii OL-8370-04
Preface Audience This guide is for the networking professional who installs and manages the Cisco Aironet 1200 Series Access Point. The 1200 series access point is available in autonomous and lightweight configurations. To use this guide with autonomous access points, you should have experience working with Cisco IOS software and be familiar with the concepts and terminology of wireless local area networks.
Preface Conventions Chapter 3, “Mounting Instructions,” describes how to mount the access point on a desktop, wall, or ceiling. Chapter 4, “Upgrading the 2.4-GHz Radio,” provides instructions for upgrading the access point 2.4-GHz radio. Chapter 5, “Upgrading the 5-GHz Radio Module,” provides instructions for upgrading the access point 5-GHz radio. Chapter 6, “Troubleshooting Autonomous Access Points,” provides troubleshooting procedures for basic problems with the autonomous access point.
Preface Conventions Tip Means the following will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information. Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual. Caution Means reader be careful. In this situation, you might do something that could result equipment damage or loss of data. Warning This warning symbol means danger.
Preface Related Publications Advarsel Aviso Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du være oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. (Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i vedlegget "Translated Safety Warnings" [Oversatte sikkerhetsadvarsler].
Preface Locating the Product Serial Number Locating the Product Serial Number The access point serial number is located on the bottom of the cabinet (refer to Figure 1).
Preface Locating the Product Serial Number Cisco Aironet 1200 Series Access Point Hardware Installation Guide xiv OL-8370-04
CH A P T E R 1 Overview The Cisco Aironet Cisco Aironet 1200 Series Access Point is available in autonomous and lightweight configurations. The autonomous access points can support standalone network configurations with all configuration settings maintained within the access points. The lightweight access points operate in conjunction with a Cisco wireless LAN controller with all configuration information maintained within the controller.
Chapter 1 Overview Lightweight Access Points The Cisco Aironet 1200 Series Access Points (modes: AIR-LAP1231G and AIR-LAP1232AG) combine mobility and flexibility with the enterprise-class features required by networking professionals. These access points are part of the Cisco Integrated Wireless Network Solution and require no manual configuration before they are mounted.
Chapter 1 Overview Guidelines for Using 1200 Series Lightweight Access Points Guidelines for Using 1200 Series Lightweight Access Points You should keep these guidelines in mind when you use a 1200 series lightweight access point: • The access points can only communicate with Cisco 2006 series wireless LAN controllers or 4400 series controllers.
Chapter 1 Overview Hardware Features Dual-Radio Operation The access point can be initially configured at the factory for single- or dual-radio operation. You can also upgrade an access point configured for single-radio operation to support dual-radio operation using a 5-GHz radio module or a 2.4-GHz mini-PCI radio card. The access point supports one radio of each type, but it does not support two 2.4-GHz or two 5-GHz radios. The 1200 series access point supports these radios: • 2.4-GHz IEEE 802.
Chapter 1 Overview Hardware Features All 5-GHz radio modules incorporate an Unlicensed National Information Infrastructure (UNII) radio transceiver operating in the UNII 5-GHz frequency bands. The RM21A radio modules contains dual integrated omnidirectional antennas and directional antennas for diversity operation. For autonomous access points, the 802.11g radio is called Radio0 and the 802.11a radio is called Radio1.
Chapter 1 Overview Hardware Features Console Port The serial console port can be used to monitor the access point power-up sequences using a terminal emulator program. Use an RJ-45 to DB-9 serial cable to connect your computer’s COM port to the access point’s serial console port. (Refer to Appendix E, “Console Cable Pinouts,” for a description of the console port pinouts.
Chapter 1 Overview Network Examples with Autonomous Access Points Network Examples with Autonomous Access Points This section describes the autonomous access point’s role in three common wireless network configurations. The autonomous access point’s default configuration is as a root unit connected to a wired LAN or as the central unit in an all-wireless network.
Chapter 1 Overview Network Examples with Autonomous Access Points Root Access Point on a Wired LAN An autonomous access point connected directly to a wired LAN provides a connection point for wireless users. If more than one autonomous access point is connected to the LAN, users can roam from one area of a facility to another without losing their connection to the network. As users move out of range of one access point, they automatically connect to the network (associate) through another access point.
Chapter 1 Overview Network Examples with Autonomous Access Points Repeater Unit that Extends Wireless Range An autonomous access point can be configured as a stand-alone repeater to extend the range of your infrastructure or to overcome an obstacle that blocks radio communication. The repeater forwards traffic between wireless users and the wired LAN by sending packets to either another repeater or to an access point connected to the wired LAN.
Chapter 1 Overview Network Examples with Autonomous Access Points Central Unit in an All-Wireless Network In an all-wireless network, an autonomous access point acts as a stand-alone root unit. The autonomous access point is not attached to a wired LAN; it functions as a hub linking all stations together. The access point serves as the focal point for communications, increasing the communication range of wireless users. Figure 1-4 shows an autonomous access point in an all-wireless network.
Chapter 1 Overview Network Examples with Autonomous Access Points Point-to-Point Bridge Configuration In a point-to-point bridge configuration, two bridges interconnect two LAN networks using a wireless communication link (see Figure 1-6). The bridge connected to the main LAN network is classified as a root bridge and the other bridge is classified as a non-root bridge.
Chapter 1 Overview Network Example with Lightweight Access Points Network Example with Lightweight Access Points The lightweight access points support Layer 3 network operation. Lightweight access points and controllers in Layer 3 configurations use IP addresses and UDP packets, which can be routed through large networks. Layer 3 operation is scalable and recommended by Cisco.
Chapter 1 Overview Network Example with Lightweight Access Points Cisco Aironet 1200 Series Access Point Hardware Installation Guide OL-8370-04 1-13
CH A P T E R 2 Installing the Access Point This chapter describes the setup of the access point and includes the following sections: • Safety Information, page 2-2 • Warnings, page 2-2 • Unpacking the Access Point, page 2-3 • Basic Installation Guidelines, page 2-4 • Controller Discovery Process for Lightweight Access Points, page 2-4 • Before Beginning the Installation, page 2-5 • Deploying the Access Points on the Wireless Network, page 2-7 • Connecting the 2.
Chapter 2 Installing the Access Point Safety Information Safety Information Follow the guidelines in this section to ensure proper operation and safe use of the access point. FCC Safety Compliance Statement The FCC with its action in ET Docket 96-8 has adopted a safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC certified equipment.
Chapter 2 Installing the Access Point Unpacking the Access Point Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001 Warning Read the installation instructions before you connect the system to its power source. Statement 1004 Warning This product relies on the building’s installation for short-circuit (overcurrent) protection.
Chapter 2 Installing the Access Point Basic Installation Guidelines Basic Installation Guidelines Because the access point is a radio device, it is susceptible to interference that can reduce throughput and range. Follow these basic guidelines to ensure the best possible performance: • Ensure that a site survey has been performed to determine the optimum placement of access points.
Chapter 2 Installing the Access Point Before Beginning the Installation Before Beginning the Installation Before you begin the installation process, please refer to Figure 2-1, Figure 2-2, and Figure 2-3 to become familiar with the access point’s layout, connectors, and 5-GHz module location. Figure 2-1 2 3 4 5 6 65847 1 Access Point Layout and Connectors 7 Note 1 1 2.
Chapter 2 Installing the Access Point Before Beginning the Installation Figure 2-3 RM22A Radio Module with External RP-TNC Antenna Connectors ] Note 1 Left 5-GHz antenna connector (RP-TNC) 4 Right 5-GHz antenna connector (RP-TNC) 2 Blue 5-GHz label 5 5-GHz radio 3 Module mounting screws Only connect Cisco 5-GHz antennas with blue labels or blue dots to the RM22A radio module.
Chapter 2 Installing the Access Point Deploying the Access Points on the Wireless Network Deploying the Access Points on the Wireless Network Prior to beginning the actual access point deployment, perform these tasks: • Ensure that a site survey has been preformed. • Ensure that your network infrastructure devices are operational and properly configured. • For lightweight access points, perform these tasks: – Ensure that your controllers are connected to switch trunk ports.
Chapter 2 Installing the Access Point Connecting the 2.4-GHz Antennas Connecting the 2.4-GHz Antennas The access point supports a single antenna or dual diversity antennas. Two RP-TNC antenna connectors are provided on the back of the unit for the 2.4-GHz radio. Note RP-TNC antenna connectors are used for both the 2.4-GHz and 5-GHz radios. Do not connect Cisco 5-GHz antennas with blue labels or blue dots to the 2.4-GHz antenna connectors (refer to Figure 2-1 for connector locations).
Chapter 2 Installing the Access Point Connecting the Ethernet and Power Cables Step 2 To mount your Cisco Aironet antenna, refer to the instructions that came with your antenna. Connecting the Ethernet and Power Cables The access point receives power through the Ethernet cable or an external power module. Figure 2-4 shows the power options for the access point.
Chapter 2 Installing the Access Point Connecting the Ethernet and Power Cables Connecting to an Ethernet Network with an Inline Power Source Caution The Cisco Aironet Power Injectors are designed for use with Cisco Aironet access points only. Using the power injector with other Ethernet-ready devices can damage the equipment.
Chapter 2 Installing the Access Point Connecting the Ethernet and Power Cables Cisco Aironet 1200 Series Access Point Hardware Installation Guide 2-11 OL-8370-04
CH A P T E R 3 Mounting Instructions This appendix provides instructions for mounting the access point to suspended ceilings, vertical surfaces, or horizontal surfaces using the access point mounting bracket.
Chapter 3 Mounting Instructions Overview Overview You can mount the access point on any of the following surfaces: • Horizontal or vertical flat surfaces, such as walls or ceilings • Suspended ceilings The access point ships with a detachable mounting bracket and the necessary mounting hardware. Because it is detachable, you can use the mounting bracket as a template to mark the positions of the mounting holes for your installation.
Chapter 3 Mounting Instructions Mounting on a Horizontal or Vertical Surface Note When mounting the access point in a building’s environmental air space, you must use Ethernet cable suitable for operation in environmental air space in accordance with Section 300-22(C) of the National Electrical Code (NEC). A mounting hardware kit is provided that contains the hardware and fasteners necessary to mount the access point.
Chapter 3 Mounting Instructions Mounting Below a Suspended Ceiling Mounting Below a Suspended Ceiling Note To comply with NEC code, a #10-24 grounding lug is provided on the mounting bracket. You should review Figure 3-2 before beginning the mounting process.
Chapter 3 Mounting Instructions Mounting Above a Suspended Ceiling Step 7 Use a wrench or pliers to tighten the Keps nuts. Do not overtighten. Step 8 Attach the access point to the mounting bracket. Mounting Above a Suspended Ceiling The access point uses a metal enclosure having adequate fire resistance and low smoke-producing characteristics suitable for operation in a building’s environmental air space (such as above suspended ceilings) in accordance with Section 300-22(c) of the NEC.
Chapter 3 Mounting Instructions Mounting Above a Suspended Ceiling It may be helpful to refer to Figure 3-3 before proceeding. Figure 3-3 Mounting Bracket Parts 4 5 3 6 3 2 7 1 2 95740 1 1 Suspended ceiling T-rail 5 Bracket mounting clip 2 T-rail clip 6 Access point mounting bracket 3 Height adjustment screw 7 Access point 4 T-bar box hanger The bracket mounting clip requires the use of an access point mounting bracket (700-13520-03) with two extra holes (see Figure 3-4).
Chapter 3 Mounting Instructions Mounting Above a Suspended Ceiling Follow these steps to mount the access point above a suspended ceiling. Step 1 Insert the bracket mounting clip’s tab into the large hole on the access point mounting bracket. Step 2 Place the clip over the T-bar box hanger and secure it to the access point mounting bracket (see Figure 3-5) with the 1/4-20 fastener (supplied with the T-bar hanger).
Chapter 3 Mounting Instructions Attaching the Access Point to the Mounting Bracket Step 11 Verify that the access point is operating before replacing the ceiling tile. Attaching the Access Point to the Mounting Bracket Follow these steps to attach the access point to the mounting bracket: Step 1 Line up the three mounting pins on the access point with the large ends of the keyhole-shaped holes on the mounting bracket.
CH A P T E R 4 Upgrading the 2.4-GHz Radio This chapter provides instructions for upgrading the 2.4-GHz (IEEE 802.11g) radio card and includes the following sections: • Upgrade Overview, page 4-2 • Unpacking the Radio, page 4-2 • Opening the Access Cover, page 4-3 • Removing a Blank Spacer Card, page 4-4 • Removing a 2.4-GHz Radio, page 4-5 • Installing a 2.
Chapter 4 Upgrading the 2.4-GHz Radio Upgrade Overview Upgrade Overview This section provides instructions for upgrading the access point 2.4-GHz radio. The following operations summarize the upgrade procedure: Caution 1. Remove all cables and power connections from the access point. 2. Follow standard electrostatic discharge (ESD) procedures. 3. Place the access point on an ESD-protected work surface. 4. Open the access point’s 2.4-GHz radio access cover. 5. For an access point without a 2.
Chapter 4 Upgrading the 2.4-GHz Radio Opening the Access Cover Opening the Access Cover To open the 2.4-GHz radio access cover, follow these steps: Step 1 Remove all cables and power connections from the access point. Step 2 Remove all static-generating items from the work area, such as plastic material, styrofoam cups, and other similar items. Step 3 Place the access point and the new 2.4-GHz radio (in its antistatic bag) on an antistatic work surface.
Chapter 4 Upgrading the 2.4-GHz Radio Removing a Blank Spacer Card Removing a Blank Spacer Card When your access point is not factory-configured with a 2.4-GHz radio, it contains a blank spacer card in the internal mini-PCI connector. You must remove the blank spacer card prior to installing a new 2.4-GHz radio card. Caution Handle all components carefully and observe all ESD precautions. The internal access point components and the 2.4-GHz radio can be damaged by ESD from improper handling.
Chapter 4 Upgrading the 2.4-GHz Radio Removing a 2.4-GHz Radio Step 3 Remove the antenna wires from the blank spacer card. Caution Step 4 To avoid damaging the antenna wire assemblies, handle them by their connectors. Remove the blank spacer card from the mini-PCI connector. For instructions on installing the radio card, go to the “Installing a 2.4-GHz Radio” section. Removing a 2.4-GHz Radio To remove a 2.
Chapter 4 Upgrading the 2.4-GHz Radio Removing a 2.4-GHz Radio Step 2 Remove the 2.4-GHz radio card from the mini-PCI connector by performing the following operations: a. Push the card-retaining clips (on each side of card) away from the card (see Figure 4-3). When released, the radio card springs up (see Figure 4-4). Figure 4-3 Location of Retaining Clips on 2.4-GHz Radio Card 1 1 74253 MAIN AUX 1 Step 3 Card-retaining clips b.
Chapter 4 Upgrading the 2.4-GHz Radio Installing a 2.4-GHz Radio Installing a 2.4-GHz Radio To install a new 2.4-GHz radio card into the access point, follow these steps: Caution The internal access point components and the 2.4-GHz radio can be damaged by ESD from improper handling. Step 1 Carefully remove the Cisco Aironet 2.4-GHz radio card from its anti-static bag. Step 2 Grasp the radio card only on the edges, being careful not to touch components on the board or the gold connector pins.
Chapter 4 Upgrading the 2.4-GHz Radio Installing a 2.4-GHz Radio Step 5 Insert the radio card into the access point’s mini-PCI connector by following these steps: a. Tilt the radio card at approximately 20o to 30o so that its gold pins are aligned with the mini-PCI connector (see Figure 4-4). b. Push the card into the mini-PCI connector until it clicks into place.
Chapter 4 Upgrading the 2.4-GHz Radio Attaching the Compliance Labels Attaching the Compliance Labels There are three places on the 1200 series access point dedicated to compliance labels, one for the product compliance label and two for the radio compliance labels. The label locations are shown in Figure 4-5.
Chapter 4 Upgrading the 2.4-GHz Radio Attaching the Compliance Labels Placing the Labels The 802.11g radio upgrade kit ships with the following labels for the 1100 and 1200 series access points: • 1100 series access point upgrade label (AIR-1121G-x-K9 UPGRADE)—not used on the 1200 series access point.
CH A P T E R 5 Upgrading the 5-GHz Radio Module This chapter provides instructions for upgrading a 5-GHz radio module and includes the following sections: • Upgrade Overview, page 5-2 • Removing the 5-GHz Radio Access Cover, page 5-2 • Removing a 5-GHz Radio Module, page 5-3 • Installing a 5-GHz Radio Module, page 5-5 Cisco Aironet 1200 Series Access Point Hardware Installation Guide OL-8370-04 5-1
Chapter 5 Upgrading the 5-GHz Radio Module Upgrade Overview Upgrade Overview This section provides instructions for upgrading the access point 5-GHz radio module (RM21A or RM22A). The following operations summarize the upgrade procedure: 1. Remove all cables and power connections from the access point. 2. Place your access point on a flat surface. 3. For an access point without the 5-GHz radio feature, remove the 5-GHz radio access cover. 4.
Chapter 5 Upgrading the 5-GHz Radio Module Removing a 5-GHz Radio Module Step 3 Remove the 5-GHz access cover using the supplied Torx L-wrench (see Figure 5-1). Figure 5-1 2 1 74632 1 5-GHz Radio Access Cover 1 2 Access Cover Screws Access Cover Removing a 5-GHz Radio Module To remove the 5-GHz radio module, follow these steps: Step 1 Remove all cables and power connections from the access point.
Chapter 5 Upgrading the 5-GHz Radio Module Removing a 5-GHz Radio Module Step 4 Insert your fingers into the base (latch opening) of the 5-GHz radio module (closest to the access point) and pull straight out from the access point (see Figure 5-3). Removing the 5-GHz Radio Module 74629 Figure 5-3 Step 5 For a radio module with built-in antenna, fold the antenna down (towards the attached radio card) and insert the module into a static protected bag.
Chapter 5 Upgrading the 5-GHz Radio Module Installing a 5-GHz Radio Module Installing a 5-GHz Radio Module To install a new 5-GHz radio module (RM21A or RM22A) into your access point, follow these steps: Step 1 Before you can install a new 5-GHz radio module, you must remove the access cover or an existing 5-GHz radio module (refer to “Removing the 5-GHz Radio Access Cover” or “Removing a 5-GHz Radio Module”).
Chapter 5 Upgrading the 5-GHz Radio Module Installing a 5-GHz Radio Module Step 5 Tighten the 5-GHz radio module mounting screws using the supplied Torx L-wrench (see Figure 5-5).
Chapter 5 Upgrading the 5-GHz Radio Module Installing a 5-GHz Radio Module Attaching the Compliance Label There are three places on the 1200 series access point dedicated to compliance labels, one for the product compliance label and two for the radio compliance labels. The label locations are shown in Figure 5-6.
Chapter 5 Upgrading the 5-GHz Radio Module Installing a 5-GHz Radio Module Step 1 Check the product compliance label to identify the model number of your 1200 series access point. Step 2 Refer to Figure 5-6 for the compliance label locations. Step 3 Use the matrix in Table 5-1 to decide which labels to use and where to place them on the access point.
CH A P T E R 6 Troubleshooting Autonomous Access Points This chapter provides troubleshooting procedures for basic problems with the 1200 series autonomous access point (models: AIR-AP1200, AIR-AP1210, AIR-AP1220B, AIR-AP1230B, AIR-AP1220A, AIR-AP-1230A, AIR-AP1231G, and AIR-AP1232AG) . For the most up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL: http://www.cisco.
Chapter 6 Troubleshooting Autonomous Access Points Checking the Top Panel LEDs Checking the Top Panel LEDs If your access point is not communicating, check the three LEDs on the top panel. You can use them to quickly assess the unit’s status. Figure 6-1 shows the LEDs. Access Point LEDs Ethernet Status Radio 86704 Figure 6-1 The LEDs signals have the following meanings (for additional details refer to Table 6-1): • The Ethernet LED signals traffic on the wired LAN, or Ethernet infrastructure.
Chapter 6 Troubleshooting Autonomous Access Points Checking the Top Panel LEDs Table 6-1 Top Panel LED Signals Message type Ethernet LED Status LED Radio LED Meaning Boot loader status Green – Green DRAM memory test. – Amber Red Board initialization test – Blinking green Blinking green Flash memory test. Amber Green – Ethernet initialization test. Green Green Green Starting Cisco IOS. – Green – At least one wireless client device is associated with the unit.
Chapter 6 Troubleshooting Autonomous Access Points Checking Basic Settings Checking Basic Settings Mismatched basic settings are the most common causes of lost connectivity with wireless clients. If the access point does not communicate with client devices, check the following areas. Default IP Address Behavior When you connect a 1200 series access point running Cisco IOS Release 12.
Chapter 6 Troubleshooting Autonomous Access Points Running the Carrier Busy Test Step 8 Close your internet browser. SSID Wireless clients attempting to associate with the access point must use the same SSID as the access point. If a client device’s SSID does not match the SSID of an access point in radio range, the client device will not associate. In Cisco IOS Release 12.3(2)JA2 and earlier, the access point default SSID is tsunami. Note In Cisco IOS Release 12.
Chapter 6 Troubleshooting Autonomous Access Points Running the Ping or Link Test Note The carrier busy test is primarily used for a single access point or a bridge environment. For sites with multiple access points, a site survey is typically performed to determine the best operating locations and operating frequencies for the access points. Note All associated clients on the selected radio will be disassociated during the 6 to 8 seconds needed for the carrier busy test.
Chapter 6 Troubleshooting Autonomous Access Points Resetting to the Default Configuration Step 2 At the prompt, enter the administrator username and password. The default username is Cisco and the default password is Cisco. The username and password are case sensitive. Step 3 Click Association and the main association page appears. Step 4 Click the MAC address of an associated wireless device, and the Statistics page for that device appears.
Chapter 6 Troubleshooting Autonomous Access Points Reloading the Access Point Image Step 4 After the access point reboots, you must reconfigure the access point by using the Web browser interface, the Telnet interface, or Cisco IOS commands. Note The access point is configured with the factory default values including the IP address (set to receive an IP address using DHCP).
Chapter 6 Troubleshooting Autonomous Access Points Reloading the Access Point Image Caution Your access point must be running specific Cisco IOS software releases before you upgrade its radios; otherwise, your access point might not be able to complete the boot sequence until the radio is removed (see Table 6-3). For additional information, refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points.
Chapter 6 Troubleshooting Autonomous Access Points Reloading the Access Point Image Step 10 After the access point reboots, you must reconfigure the access point by using the Web interface, the Telnet interface, or Cisco IOS commands. Web Browser Interface You can also use the Web browser interface to reload the access point image file. The Web browser interface supports loading the image file using HTTP or TFTP interfaces.
Chapter 6 Troubleshooting Autonomous Access Points Obtaining the Access Point Image File Browser TFTP Interface The TFTP interface allows you to use a TFTP server on a network device to load the access point image file. Follow the instructions below to use a TFTP server: Step 1 Open your Internet browser. Note The access point web-browser interface is fully compatible with Microsoft Internet Explorer version 6.0 on Windows 98 and 2000 platforms, and with Netscape version 7.
Chapter 6 Troubleshooting Autonomous Access Points Obtaining the TFTP Server Software The access point image file can be obtained from the Cisco.com software center using these steps: Note Step 1 To download software from the Cisco.com software center, you must be a registered user. You can register from the main Cisco.com web page at this URL: http://cisco.com. Use your Internet browser to access the Cisco Software Center at the following URL: http://www.cisco.com/kobayashi/sw-center/index.
Chapter 6 Troubleshooting Autonomous Access Points Connecting to the Access Point Locally Connecting to the Access Point Locally The console port is enabled during power up for diagnostic and monitoring purposes, which might be helpful if the access point is unable to associate to a controller. You can connect a PC to the console port using a DB-9 to RJ-45 serial cable. Connect a nine-pin, female DB-9 to RJ-45 serial cable to the RJ-45 serial port on the access point and to the COM port on a computer.
Chapter 6 Troubleshooting Autonomous Access Points Connecting to the Access Point Locally Cisco Aironet 1200 Series Access Point Hardware Installation Guide 6-14 OL-8370-04
CH A P T E R 7 Troubleshooting Lightweight Access Points This chapter provides troubleshooting procedures for basic problems with the 1200 series lightweight access point (models: AIR-LAP1231G and AIR-LAP1232AG). For the most up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL: http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.
Chapter 7 Troubleshooting Lightweight Access Points Guidelines for Using 1200 Series Lightweight Access Points Guidelines for Using 1200 Series Lightweight Access Points Keep these guidelines in mind when you use a 1200 series lightweight access point: • The access points can only communicate with 2006 series or 4400 series controllers.
Chapter 7 Troubleshooting Lightweight Access Points Checking the Top Panel LEDs Checking the Top Panel LEDs If your access point is not communicating, check the three LEDs on the top panel. You can use them to quickly assess the unit’s status. Figure 7-1 shows the LEDs. Ethernet Status Radio Access Point LEDs 86704 Figure 7-1 The LEDs signals have the following meanings (for additional details refer to Table 7-1): • The Ethernet LED signals traffic on the wired LAN, or Ethernet infrastructure.
Chapter 7 Troubleshooting Lightweight Access Points Checking the Top Panel LEDs Table 7-1 Top Panel LED Signals Message type Ethernet LED Status LED Radio LED Meaning Boot loader status Green – Green DRAM memory test. – Amber Red Board initialization test – Blinking green Blinking green Flash memory test. Amber Green – Ethernet initialization test. Green Green Green Starting Cisco IOS. – Green – At least one wireless client device is associated with the unit.
Chapter 7 Troubleshooting Lightweight Access Points Manually Configuring Controller Information Using the Access Point CLI Manually Configuring Controller Information Using the Access Point CLI In a new installation, when your access point is unable to reach a DHCP server, you can manually configure needed controller information using the access point CLI. For information on how to connect to the console port, see the “Connecting to the Access Point Locally” section on page 7-9.
Chapter 7 Troubleshooting Lightweight Access Points Returning the Access Point to Autonomous Mode Manually Resetting the Access Point to Defaults You can manually reset your access point to default settings using this EXEC mode CLI command: Note This command requires the controller configured Enable password to enter the CLI EXEC mode.
Chapter 7 Troubleshooting Lightweight Access Points Returning the Access Point to Autonomous Mode Using the MODE Button to Return the Access Point to Autonomous Mode Follow these steps to return a lightweight access point to autonomous mode using the access point MODE button and a TFTP server: Note The access point MODE button is enabled by default, but you need to verify that the MODE button is enabled (see the “MODE Button Setting” section on page 7-7).
Chapter 7 Troubleshooting Lightweight Access Points Obtaining the Autonomous Access Point Image File Obtaining the Autonomous Access Point Image File The autonomous access point image file can be obtained from the Cisco.com software center using these steps: Note Step 1 To download software from the Cisco.com software center, you must be a registered user. You can register from the main Cisco.com web page at this URL: http://cisco.com.
Chapter 7 Troubleshooting Lightweight Access Points Obtaining the TFTP Server Software Obtaining the TFTP Server Software You can download TFTP server software from several web sites. Cisco recommends the shareware TFTP utility available at this URL: http://tftpd32.jounin.net Follow the instructions on the website for installing and using the utility.
Chapter 7 Troubleshooting Lightweight Access Points Connecting to the Access Point Locally Cisco Aironet 1200 Series Access Point Hardware Installation Guide 7-10 OL-8370-04
A P P E N D I X A Translated Safety Warnings For translated safety warnings, refer to the safety warning document that shipped with your access point or that is available on Cisco.com. To browse to the document on Cisco.com, follow these steps: Step 1 Click this link to the Cisco Wireless documentation home page: http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html Step 2 Click Cisco Aironet 1200 Series listed under Access Points.
Appendix A Translated Safety Warnings Cisco Aironet 1200 Series Access Point Hardware Installation Guide A-2 OL-8370-04
A P P E N D I X B Declarations of Conformity and Regulatory Information This appendix provides declarations of conformity and regulatory information for the Cisco Aironet 1200 Series Access Point.
Appendix B Manufacturers Federal Communication Commission Declaration of Conformity Statement Declarations of Conformity and Regulatory Information Manufacturers Federal Communication Commission Declaration of Conformity Statement Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Autonomous Access Point Models: AIR-AP1200 with AIR-MP20B-A-K9 and/or AIR-RM20A-A-K9; AIR-AP1210 with AIR-MP20B-A-K9 or AIR-MP21G-A-K9, and/or AIR-RM20A-A-K9 or AIR-RM21A-A-K9 or AIR-RM22A-A-K9; AIR-AP1220B-A-K9, AIR-AP1
Appendix B Declarations of Conformity and Regulatory Information Manufacturers Federal Communication Commission Declaration of Conformity Statement • Connect the equipment to an outlet on a circuit different from which the receiver is connected. • Consult the dealer or an experienced radio/TV technician. Caution The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using integrated antennas or those listed in Table B-1.
Appendix B Declarations of Conformity and Regulatory Information VCCI Statement for Japan VCCI Statement for Japan Warning This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
Appendix B Declarations of Conformity and Regulatory Information European Community, Switzerland, Norway, Iceland, and Liechtenstein European Community, Switzerland, Norway, Iceland, and Liechtenstein Declaration of Conformity with Regard to the 1999/5/EC (R&TTE Directive) This declaration is only valid for configurations (combinations of software, firmware, and hardware) provided and supported by Cisco Systems.
Appendix B Declarations of Conformity and Regulatory Information European Community, Switzerland, Norway, Iceland, and Liechtenstein This device complies with the EMC requirements (EN 60601-1-2) of the Medical Directive 93/42/EEC. For 2.4 GHz radios, the following standards were applied: • Radio: EN 300.328-1, EN 300.328-2 • EMC: EN 301.489-1, EN 301.489-17 • Safety: EN 60950 The following CE mark is affixed to access points with a 2.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity for RF Exposure Note Combinations of power levels and antennas resulting in a radiated power level above 100 mW equivalent isotropic radiated power (EIRP) are considered as not compliant with the above mentioned directive and are not allowed for use within the European community and other countries that have adopted the European R&TTE directive 1999/5/EC or the CEPT recommendation Rec 70.03 or both.
Appendix B Declarations of Conformity and Regulatory Information Guidelines for Operating Cisco Aironet Access Points in Japan Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English.
Appendix B Declarations of Conformity and Regulatory Information Administrative Rules for Cisco Aironet Access Points in Taiwan Administrative Rules for Cisco Aironet Access Points in Taiwan This section provides administrative rules for operating Cisco Aironet access points in Taiwan. The rules are provided in both Chinese and English. Access Points with IEEE 802.11a Radios Chinese Translation English Translation This equipment is limited for indoor use.
Appendix B Declarations of Conformity and Regulatory Information Administrative Rules for Cisco Aironet Access Points in Taiwan All Access Points Chinese Translation English Translation Administrative Rules for Low-power Radio-Frequency Devices Article 12 For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions.
Appendix B Declarations of Conformity and Regulatory Information Operation of Cisco Aironet Access Points in Brazil Operation of Cisco Aironet Access Points in Brazil This section contains special information for operation of Cisco Aironet access points in Brazil. Access Point Models AIR-AP1231G-A-K9 AIR-LAP1231G-A-K9 Regulatory Information Figure B-1 contains Brazil regulatory information for the AIR-AP1231G-A-K9 and the AIR-LAP1231G-A-K9 access points.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements Declaration of Conformity Statements All the Declaration of Conformity statements related to this product can be found at the following URL: http://www.ciscofax.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries Cisco Aironet 1200 Series Access Point Hardware Installation Guide OL-8370-04 B-13
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries Cisco Aironet 1200 Series Access Point Hardware Installation Guide B-14 OL-8370-04
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries Cisco Aironet 1200 Series Access Point Hardware Installation Guide OL-8370-04 B-15
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries Cisco Aironet 1200 Series Access Point Hardware Installation Guide B-16 OL-8370-04
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries Cisco Aironet 1200 Series Access Point Hardware Installation Guide OL-8370-04 B-17
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries DECLARATION OF CONFORMITY with regard to the R&TTE Directive 1999/5/EC according to EN 45014 Cisco Systems Inc.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries DECLARATION OF CONFORMITY with regard to the R&TTE Directive 1999/5/EC according to EN 45014 Cisco Systems Inc. 170 West Tasman Drive San Jose, CA 95134 - USA Declare under our sole responsibility that the product, Product: AIR-AP1232AG-E-K9 Cisco Aironet 1200 Series IEEE802.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries DECLARATION OF CONFORMITY with regard to the R&TTE Directive 1999/5/EC according to EN 45014 Cisco Systems Inc. 170 West Tasman Drive San Jose, CA 95134 USA Declare under our sole responsibility that the product, Product: Variant: AIR-AP1232AG-E-K9 AIR-LAP1232AG-E-K9 Cisco Aironet 1200 Series IEEE802.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries Annex to DofC# 441918 1. Information on Antennas and Power Levels The AIR-(L)AP1232AG-E-K9, which contains a 2.4 GHz Wireless LAN radio module (AIR-MP21G-E-K9) and a 5 GHz Wireless LAN radio module (AIR-RM22A-E-K9), is equipped with antenna connectors to allow the use of dedicated antennas for both the 2.4 GHz and the 5 GHz radio.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements for European Union Countries Cisco Aironet 1200 Series Access Point Hardware Installation Guide B-22 OL-8370-04
A P P E N D I X C Access Point Specifications This appendix provides technical specifications for the 1200 series access point (see Table C-1). Note Table C-1 The lightweight access points (models: AIR-LAP1231G and AIR-LAP1232AG) do not support the 802.11b radio or the RM20A radio module. Access Point Specifications Category Access Point with 802.11b or 802.11g Radio Access Point with 802.11a Radio Module Size 6.56 in. W x 7.23 in. D x 1.66 in. H 16.67 cm W x 18.36 cm D x 4.
Appendix C Table C-1 Access Point Specifications Access Point Specifications (continued) Category Access Point with 802.11b or 802.11g Radio Access Point with 802.11a Radio Module Input Power With 802.11b radio: With RM20A radio module: 6.0 W (typical) 8.0 W (typical) With 802.11g radio: With 802.11b radio and RM20A radio module: 6.2 W (typical) 10.0 W (typical) With 802.11g radio and RM20A radio module: 10.2 W (typical) With RM21A or RM22A radio module: 9.5 W (typical) With 802.
Appendix C Access Point Specifications Table C-1 Access Point Specifications (continued) Category Access Point with 802.11b or 802.11g Radio Access Point with 802.11a Radio Module Power Output Autonomous access points: Autonomous access points: • With 802.11b radio: • 100, 50, 30, 20, 5, or 1 mW • 16 dBm 13 dBm 10 dBm 7 dBm With 802.11g radio: 100, 50, 30, 20, 5, or 1 mW (at 1, 2, 5.5, and 11 Mbps) • 30, 20, 10, 5, or 1 mW (at 6, 9, 12, 18, 24, 48, and 54 Mbps) At 1, 2, 5.
Appendix C Table C-1 Access Point Specifications Access Point Specifications (continued) Category Access Point with 802.11b or 802.11g Radio Access Point with 802.11a Radio Module Antenna A diversity system with two RP-TNC connectors for external antennas (Cisco antennas are sold separately). RM20A radio module: A diversity system consisting of two integrated 4.5 dBi omnidirectional gain antennas or two integrated 6 dBi directional gain antennas depending on the positioning of the antenna assembly.
Appendix C Access Point Specifications Table C-1 Access Point Specifications (continued) Category Access Point with 802.11b or 802.11g Radio Access Point with 802.11a Radio Module Typical Range Indoor (across office cubicle walls): Indoor (across office cubicle walls): • 802.11b radio: (100 mW output power) • 165 ft (50.3 m) at 6 Mbps 130 ft (39.6 m) at 12 Mbps 110 ft (33.5 m) at 18 Mbps 45 ft (13.7 m) at 54 Mbps 350 ft at 1 Mbps 150 ft at 11 Mbps • 802.
Appendix C Table C-1 Access Point Specifications Access Point Specifications (continued) Category Access Point with 802.11b or 802.11g Radio Compliance The 1200 series access point complies with UL 2043 for products installed in a building’s environmental air handling spaces, such as above suspended ceilings.
A P P E N D I X D Channels and Maximum Power Levels For channel and maximum power level settings, refer to the Channels and Maximum Power Settings for Cisco Aironet Autonomous Access Points and Bridges or the Channels and Maximum Power Settings for Cisco Aironet Lightweight Access Points and Bridges document available on the Cisco Wireless documentation page of Cisco.com. To browse to the document, follow these steps: Step 1 Click this link to the Cisco Wireless documentation home page: http://www.cisco.
Appendix D Channels and Maximum Power Levels Cisco Aironet 1200 Series Access Point Hardware Installation Guide D-2 OL-8370-04
A P P E N D I X E Console Cable Pinouts This appendix identifies the pinouts for the serial console cable that connects to the access point’s serial console port.
Appendix E Console Cable Pinouts Overview Overview The access point requires a special serial cable that connects the access point serial console port (RJ-45 connector) to your PC’s COM port (DB-9 connector). This cable can be purchased from Cisco (part number AIR-CONCAB1200) or can be built using the pinouts in this appendix.
A P P E N D I X F Priming Lightweight Access Points Prior to Deployment This section describes an optional procedure designed to prime or stage your lightweight access points in a convenient location rather than after they are installed in possibly difficult to reach locations. This helps limit potential installation problems to primarily Ethernet and power areas. Figure F-1 illustrates a typical priming configuration for your access points.
Appendix F Priming Lightweight Access Points Prior to Deployment Before deploying your access points to their final locations, follow these steps to prime your lightweight access points: Step 1 In a Layer 2 environment, where the access points are located on the same subnet as the controller, the access point communicates directly with the controller. Step 2 In a Layer 3 environment, ensure a DHCP server (typically on your switch) is enabled on the same subnet as your access points.
Appendix F Priming Lightweight Access Points Prior to Deployment Step 6 If the operating system download is successful, the access point reboots. Normal operation is indicated when the radio LED is blinking to indicate radio activity. Step 7 Use the controller CLI, controller GUI, or Cisco WCS to configure the access point with primary, secondary, and tertiary controller names.
Appendix F Priming Lightweight Access Points Prior to Deployment Cisco Aironet 1200 Series Access Point Hardware Installation Guide F-4 OL-8370-04
A P P E N D I X G Configuring DHCP Option 43 for Lightweight Access Points This appendix describes the steps needed to configure DHCP Option 43 for use with lightweight access points.
Appendix G Configuring DHCP Option 43 for Lightweight Access Points Overview Overview This section contains a DHCP Option 43 configuration example on the embedded Cisco IOS DHCP server for use with Cisco Aironet lightweight access points. For instructions on configuring DHCP Option 43 on Microsoft, Sun Solaris, Linux, and Lucent QIP DHCP servers, consult the document at this URL: http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a00808714f e.
Appendix G Configuring DHCP Option 43 for Lightweight Access Points Configuring Option 43 for 1100, 1130, 1200, 1240, and 1300 Series Lightweight Access Points Step 2 Create the DHCP pool, including the necessary parameters such as default router and name server.
Appendix G Configuring Option 43 for 1100, 1130, 1200, 1240, and 1300 Series Lightweight Access Points Step 3 Configuring DHCP Option 43 for Lightweight Access Points Add the option 60 line using the following syntax: option 60 ascii “VCI string” For the VCI string, use the value from Table G-1. The quotation marks must be included.
G L OS S A RY 802.11 The IEEE standard that specifies carrier sense media access control and physical layer specifications for 1- and 2-megabit-per-second (Mbps) wireless LANs operating in the 2.4-GHz band. 802.11a The IEEE standard that specifies carrier sense media access control and physical layer specifications for wireless LANs operating in the 5-GHz frequency band. 802.11b The IEEE standard that specifies carrier sense media access control and physical layer specifications for 5.
Glossary BPSK A modulation technique used by IEEE 802.11b-compliant wireless LANs for transmission at 1 Mbps. broadcast packet A single data message (packet) sent to all addresses on the same subnet. C CCK Complementary code keying. A modulation technique used by IEEE 802.11b-compliant wireless LANs for transmission at 5.5 and 11 Mbps. cell The area of radio range or coverage in which the wireless devices can communicate with the base station.
Glossary E EAP Extensible Authentication Protocol. An optional IEEE 802.1x security feature ideal for organizations with a large user base and access to an EAP-enabled Remote Authentication Dial-In User Service (RADIUS) server. Ethernet The most widely used wired local area network. Ethernet uses carrier sense multiple access (CSMA) to allow computers to share a network and operates at 10, 100, or 1000 Mbps, depending on the physical layer used.
Glossary L Lightweight access point An access point operating in the Cisco Centralized Wireless LAN Architecture with a Cisco Wireless LAN Controller. LWAPP Lightweight Access Point Protocol. An Internet Engineering Task Force (IETF) draft protocol used in the Cisco Centralized Wireless LAN Architecture. M MAC Media Access Control address. A unique 48-bit number used in Ethernet data packets to identify an Ethernet device, such as an access point or your client adapter.
Glossary R range A linear measure of the distance that a transmitter can send a signal. receiver sensitivity A measurement of the weakest signal a receiver can receive and still correctly translate it into data. RF Radio frequency. A generic term for radio-based technology. roaming A feature of some Access Points that allows users to move through a facility while maintaining an unbroken connection to the LAN. RP-TNC A connector type unique to Cisco Aironet radios and antennas. Part 15.
Glossary W WEP Wired Equivalent Privacy. An optional security mechanism defined within the 802.11 standard designed to make the link integrity of wireless devices equal to that of a cable. workstation A computing device with an installed PC card.
I N D EX A E access point image Ethernet indicator 6-8 antenna 6-2, 7-3 extended temperature range connectors 2-3, 2-4 C-4 F B FCC Declaration of Conformity basic settings, checking FCC Safety Compliance 6-4 frequency range B-2 2-2 C-4 C CLI, terminal emulator settings configuring DHCP Option 43 connectors 6-13, 7-9 G-2 G guidelines, installation C-1, C-4 console port E-2 controller discovery process I 2-4 indicators 6-2, 7-3 input power D C-1 installation guidelines data
Index storage temperature M MAC information Mode button modulation C-2 2-7 T 6-9 C-4 temperature operating storage O C-2 C-2 terminal emulator operating temperature C-2 TFTP server 6-13, 7-9 6-9 troubleshooting 6-1, 7-1 type-length-value (TLV) P package contents password reset 2-3 U 6-7 pinouts, serial cable G-2 E-2 unpacking 2-3 power connecting input 2-9 V C-1 output C-3 vendor class identifier (VCI) priming access points F-1 process, controller discovery voltage range