XO™ VPN Remote Access Client Setup Guide for Cisco Unity Client 4.0.x version 1.
Installation Instructions a) Obtaining Login Information i) XO Engineers will send an email containing login information and passwords. (1) Example: Thank you for choosing XO as your Managed Security Services Provider! Included in this email are the usernames and passwords you will need to use your Managed Virtual Private Network from XO.
b) Logging into the Remote Access Administration Site i) Direct your browser to http://admin.xo.com ii) Log in using the information contained under the “Remote Access Administrator Account” c) Downloading the Client and Administrator Guide i) Click the link that says “Click Here to download the VPN Remote Access client.” Save the file to your local machine. Copyright 2004 XO. All rights reserved. XO and the XO design logo are trademarks of XO Communications, Inc .
ii) Click the link that says, “Click Here to download the VPN Administrator Guide.” Save the file to your local machine. d) Hardware and Software Requirements Computer Operating System Requirements • • Computer with a Pentium®-class processor or greater Computer with and Intel x86 processor • • • • • Microsoft® Windows® 98 or Windows 98 (second edition) Windows ME Windows NT® 4.0 (with Service Pack 6, or higher) Windows 2000 Professional Windows XP Home Windows XP Professional RedHat Version 6.
e) Installing the Client Using the Installshield Wizard as an initial install i) Navigate to the client file you downloaded in step (c). Double-click to start the Installshield Wizard ii) Accept the license agreement, choose the destination file location, and continue following the directions in the wizard until the client is installed. iii) Once completed, you will see this screen. Choose “Yes, I want to restart my computer now” and click “Finish.
iii) If this message appears, follow the steps to proceed with uninstalling the old client and installing the new version: iv) Reboot your computer when prompted. v) Continue installing the new version of the client once computer has rebooted. Accept the license agreement and choose a location for the installation. vi) Reboot and then launch the client to begin configuration Copyright 2004 XO. All rights reserved. XO and the XO design logo are trademarks of XO Communications, Inc .
g) Configuring the Cisco VPN Client i) Navigate to the installed client by going to StartÆProgramsÆCisco Systems VPN ClientÆVPN Client ii) Click on “New” iii) Choose a name for the connection, and then refer to the email sent by the XO Managed Security Engineer to fill in the rest of the required information. (1) Host: IP Address (2) Group Authentication: (a) Group Name and Password iv) Navigate to the “Transport” tab Copyright 2004 XO. All rights reserved.
(1) This tab is used for configuring access from a Private, or non-routable IP (RFC 1918). Not all XO VPN security devices will support this feature. Contact your Managed Security Engineer for clarification. v) Click “Save” h) Using the Client to connect to your XO VPN i) Navigate to StartÆProgram FilesÆCisco VPN ClientÆVPN Client ii) Highlight the connection entry, and then click “Connect.
v) Right click on the lock and select “Statistics”. This will give you the tunnel information, including the virtual IP of your PC and the number of packets that have passed through the encrypted tunnel. (1) Select “Route Details” to confirm privately routed subnets. i) Enjoy your XO VPN Remote Access Client! Copyright 2004 XO. All rights reserved. XO and the XO design logo are trademarks of XO Communications, Inc .
Frequently Asked Questions 1. Does this client work with PPPoE? Yes. However, you cannot install the client when the PPPoE session is live. Disconnect DSL/PPPoE session, install the client, reboot your machine, reconnect the DSL session, and then run the client. 2. Will this client work behind a NAT’d connection? Certain routers will support NAT Transparency. Speak to your security engineer to discuss your options.
6. Does this client support Windows Networking? Yes. Please provide the WINS or Active Directory server IP, DNS information, and domain to your security engineer and he/she will configure the policy for you to support Windows Networking. 7. I get a pop up saying the driver for the Cisco client has not passed Windows Logo testing. Is this safe to install on my computer? Yes. Acquiring a digital signature from Microsoft is costly and time consuming.
4. Confirm that “Transparent Tunneling” is selected using IPSec over UDP in the properties menu, and reconnect with the client Check to make sure there is no local firewall configured on your network, including ZoneAlarm, the built-in XP or 2000 firewall, or a Linksys router that may have a firewall enabled 1. If any of the above are on your network, confirm that the ports you are trying to access are open on the firewall device 11. I can connect with the client, but I cannot join my Windows domain.
