Warranty

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Cisco Enhanced Limited Lifetime
Hardware Warranty Terms
The following are special terms applicable to your hardware warranty. Your formal
warranty statement, including the warranty applicable to Cisco® software, appears
in the Cisco Information Packet that accompanies your Cisco product.
Duration of Hardware Warranty: As long as the original end user continues to
own or use the product. In the event of discontinuance of product manufacture,
Cisco warranty support is limited to five (5) years from the announcement of
discontinuance.
Replacement, Repair or Refund Procedure for Hardware: Where available,
Cisco will use commercially reasonable efforts to ship a replacement for next
business day delivery provided Cisco’s determination of the hardware failure has
been made before 3 p.m. depot time. Otherwise, a replacment part will be shipped
the same business day. If a request is made after 3 p.m. depot time, Cisco will ship
the advance replacment on the next business day. Actual delivery times will vary by
customer location. Taxes and duties may apply and will be borne by the recipient
of the replacment part. Refer to the link below about delivery availability:
www.cisco.com/en/US/prod/services_genericcontent_warranty.html
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number: Please contact
the party from whom you purchased the product. If you purchased the product
directly from Cisco, contact your Cisco Sales and Service Representative.