Clickfree Transformer User Guide for Microsoft Windows users
Clickfree Transformer User Guide Table of Contents Contents INTRODUCING CLICKFREE TRANSFORMER 5 Main Features 5 Package contents 6 Definitions 6 BASICS 8 HOW DOES CLICKFREE WORK? 8 WHAT GETS BACKED UP? 8 Clickfree backs up content 8 Does Clickfree back up all of my content every time? 9 What content categories does Clickfree back up? 9 WHAT DO I NEED BEFORE I START? BACKING UP MY CONTENT 9 10 HOW DO I START USING MY CLICKFREE TRANSFORMER? 10 ZERO EFFORT BACKUP – REALLY 11 WHAT
Clickfree Transformer User Guide Table of Contents RESTORING MY CONTENT 22 WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY CONTENT TO A NEW COMPUTER? 22 WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT? 22 HOW DO I GET MY CONTENT BACK? 22 What gets restored, and to where? 22 HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE? 23 HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT? 27 Restoring content 28 Choosing the computer to
Clickfree Transformer User Guide ADVANCED TOPICS Table of Contents 44 WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER? 44 WHAT IF I HAVE MORE THAN ONE COMPUTER? 44 How is backup different when I have more than one computer? WHAT IF I USE MORE THAN ONE EXTERNAL HARD DRIVE? How do I make multiple backups? 44 46 46 WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM? 47 WHAT ARE THE CLICKFREE TOOLS, AND HOW DO I USE THEM? 48 Master Reset 49 Updating Clickfree software 50 Interface language
Clickfree Transformer User Guide Introducing Clickfree Transformer Introducing Clickfree Transformer Thank you for buying the Clickfree Transformer – the easiest way to keep the valuable information on your computer safe. Clickfree is an easy-to-use computer backup system that automatically searches for and backs up content stored on your computer. No hardware configuration or software installation is required.
Clickfree Transformer User Guide • Introducing Clickfree Transformer Any files that were deleted from your computer since the last backup, are left on the backup Photo Viewer • Conveniently view backed-up photos in thumbnail and expanded view PACKAGE CONTENTS Your Clickfree backup package contains: • • • one Clickfree Transformer optionally, a USB-powered hard drive and USB cable one quick start guide DEFINITIONS Just to make sure that the user guide is clear, we’re going to define a couple of terms th
Clickfree Transformer User Guide Introducing Clickfree Transformer Content Normally you don’t use Clickfree to back up your programs or operating system (Windows), only the data that you have created or copied to your computer – music, photos, letters, emails, tax information etc. In this guide we refer to this data as content. File Information used by your computer and stored in a specific place on your hard drive.
Clickfree Transformer User Guide Backing up my content Basics HOW DOES CLICKFREE WORK? All you need to do to keep your projects, photos, videos, music etc. safe is to plug Clickfree in to your computer and let it work! No need to install software or to configure anything. Your computer knows when Clickfree has been plugged in, and it runs the backup program automatically each time it is connected. You can back up as many computers as you like with the Clickfree Transformer.
Clickfree Transformer User Guide Backing up my content DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME? The first time you back up your computer Clickfree backs up all of the content it finds, which might take some time – it just depends on how much you have. Each time you use Clickfree after that, it only backs up the new or changed content, so it will be much quicker.
Clickfree Transformer User Guide Backing up my content Backing up my content HOW DO I START USING MY CLICKFREE TRANSFORMER? ♦ To start using your Clickfree Transformer: 1. Make sure that your computer is switched on and has finished starting up. 2. Log in, if that is what you normally do. 3. Connect the Clickfree Transformer to your computer by plugging it in to a USB port on your computer. and frequently has a symbol beside it.
Clickfree Transformer User Guide Backing up my content When Clickfree starts to run, a second Welcome window appears and shows the number of seconds left before the backup starts automatically: Note: The View Files and Restore buttons do not appear until you have backed up content on your external hard drive. ZERO EFFORT BACKUP – REALLY Unless you stop the countdown by clicking a button, at the end of the countdown period Clickfree starts the backup.
Clickfree Transformer User Guide Backing up my content The Backup Summary screen shows you how many files in each category were backed up this time (New column) and from all backups, including this one (Total column). The Space Used column shows the amount of space that files from all backups take up on the external hard drive. When you see the Backup Summary screen, simply unplug the Clickfree Transformer and external hard drive and store them in a safe place.
Clickfree Transformer User Guide • Backing up my content If you see a message telling you that ”Clickfree™ Backup cannot start because you do not have the required permissions. Please re-login to this computer as the Administrator.”: 1. Log out. 2. Unplug the Clickfree Transformer. 3. Log in again as Administrator. 4. Plug the Clickfree Transformer in again. The backup then starts automatically. • Your computer settings may prevent Clickfree from running automatically because “Autorun” is turned off.
Clickfree Transformer User Guide Backing up my content HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS? You can change: • • • The categories of content Clickfree backs up The file types/extensions that Clickfree searches for – see “How do I choose individual file types for backup” on page 57 in the “Advanced topics” chapter. Where Clickfree looks for this content. You can also tell Clickfree to back up all of the files in a folder, regardless of what category or file type they are.
Clickfree Transformer User Guide Backing up my content The Manage Settings and PCs screen is displayed: 3. Now click Change Backup Settings. CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED 4. All of the categories are selected by default. Choose the categories of content to be backed up, for example, Text Documents, Photos, and Videos. • • To include a category, for example, Photos, in the backup, make sure that the box to .
Clickfree Transformer User Guide Backing up my content 5. When you are finished choosing content categories, click Next >. Note: You must choose at least one file type or category – you cannot leave all file types and categories unchecked. CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED 6.
Clickfree Transformer User Guide Backing up my content Each folder with a + beside it can also be expanded. Note: • You can now choose the individual folders you want to be searched by adding and removing checkmarks in the checkboxes. For example, to search only the folder with the Help and Manual projects, uncheck the My Documents checkbox, then check only My HelpAndManual Projects: • Do the same for My Computer. You must choose a location – you cannot leave all locations unchecked. 7.
Clickfree Transformer User Guide Backing up my content CHOOSING COMPLETE FOLDERS TO BE BACKED UP – OPTIONAL 8. Choose complete folders to be backed up in addition to categories and locations. The folders you choose here are completely copied -, all of their files are backed up regardless of file type. Complete folders are backed up in addition to the file types in the locations you already chose. • • To add the entire My Documents folder to the backup, make sure that the checkbox .
Clickfree Transformer User Guide Backing up my content 9. When you have made your choices, click Next >. 10. Click Done then Close to continue with the countdown. You can click Start at this time to go to the backup right away without waiting for the rest of the countdown.
Clickfree Transformer User Guide Backing up my content Clickfree backs up your content If there is enough space on your external hard drive, Clickfree then backs up the content and complete folders you chose to your external hard drive: At the end of the backup, a Backup Summary screen is displayed: The Backup Summary screen shows you how many files in each category were backed up this time (New column) and from all backups, including this one (Total column).
Clickfree Transformer User Guide Backing up my content WHAT IF THERE IS NOT ENOUGH SPACE ON MY EXTERNAL HARD DISK? While Clickfree is searching for content to back up, it adds up the amount of disk space needed and compares that with the free space on the external hard drive. If there is not enough free space for your content, Clickfree prompts you to go to the backup options screen and adjust your settings: For example, you might want to reduce the number of file categories being backed up.
Clickfree Transformer User Guide Restoring my content Restoring my content WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY CONTENT TO A NEW COMPUTER? All computer hard drives fail eventually, sometimes without warning. Occasionally, computers suffer damage that affects the hard drive. Sometimes, laptop computers get lost or stolen. Sometimes, also, you may delete content by mistake.
Clickfree Transformer User Guide Restoring my content same name in the same location, but only after asking your permission. If you prefer, you can easily tell Clickfree restore to restore your files to a place on your computer’s hard drive where they will not replace the files you already have. For details, see: • • “How do I let Clickfree restore decide what to restore and where?” on page 23 “How do I change how Clickfree restores content?” on page 27.
Clickfree Transformer User Guide Restoring my content 7. Before the countdown gets to zero, click Restore. The Restore Summary screen appears. 8. Before you click Restore All to restore all of your content, or select categories to be restored, look at the computer name in the Restore From box: .
Clickfree Transformer User Guide Restoring my content 11. Since you are going to restore all of your content, simply click Restore All. Note that all of the categories that have backed-up content are checked off in the Select Category column. 12. Click Next >. 13. Since you are letting Clickfree restore files to their original locations, simply click Next >. Clickfree confirms how many files will be restored, and where they are going to be restored to. Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide Restoring my content 14. Now just click Start Restore. As Clickfree restores your content, it shows you what is happening and how far it has gotten in the process. 15. Before it overwrites an existing file on your computer with one of the same name from the backed-up files, Clickfree asks if you want to replace the existing file with the one from the backup: 16. You can choose to: • • • • • • Keep both copies of this one file – click Keep Both.
Clickfree Transformer User Guide Restoring my content If two files have the same size (KB) and same date modified, it is likely safe to skip. If you skip any files, Clickfree completes “with exceptions”. For details see “Restore completed with exceptions” on page 33. 17. When all of your content has been restored, Clickfree tells you that it is done, and, if it has replaced files on your computer, gives you a chance to undo the restore. If you want to undo, see “How do I undo a restore?” on page 34.
Clickfree Transformer User Guide Restoring my content RESTORING CONTENT ♦ To change how Clickfree restores content: 1. Follow steps 1 to 7 of the previous section “How do I let Clickfree restore decide what to restore and where?” on page 23. The Restore Summary screen appears: 2. Before you click Restore All to restore all of your content, or select categories to be restored, look at the computer name in the Restore From box: .
Clickfree Transformer User Guide Restoring my content CHOOSING CATEGORIES OF CONTENT TO BE RESTORED 6. Note that all of the categories that contain files (with the number of files in parentheses after the category name) have checkboxes that you can check off in the Select Category column. For each category whose content you want to restore, click the checkbox to select the category. 7. Click Next >. You can also choose to restore content of individual file types within each category.
Clickfree Transformer User Guide • Restoring my content If you want to restore your files to a location where they will not overwrite existing files on your hard drive, click Select the locations to restore my files , and continue with step 9. 9. Click Next >. 10. Assuming that there is enough space on your C: drive (as shown here), click Next >. To choose another drive or folder to restore to, see “How do I choose another drive and/or folder to restore to” on page 62 in the “Advanced topics” chapter.
Clickfree Transformer User Guide Restoring my content 11. Click Start Restore. As Clickfree restores your content, it shows you what is happening and how far it has gotten in the process. Before it overwrites an existing file on your computer with one of the same name from the backed-up files, Clickfree asks if you want to replace the existing file with the samename file from the backup: 12. You can choose to: • • • • • • Keep both copies of this one file – click Keep Both.
Clickfree Transformer User Guide Restoring my content If two files have the same size (KB) and same date modified, it is likely to be safe to skip. If you skip any files, Clickfree completes “with exceptions”. For details see Restore completed with exceptions” on page 33. When all of your content has been restored, Clickfree tells you that it is done, and, if it has replaced files on your computer, gives you a chance to undo the restore. If you want to undo, see “How do I undo a restore?” on page 34.
Clickfree Transformer User Guide Restoring my content look at the computer name in the Restore From box: . If your external hard drive contains backed-up files from the computer that you are using, the Restore From box contains the name of this computer, and the files that will be restored come from this computer. ♦ To restore files that were backed up on another computer: 1. Click the arrow at the right of the Restore From box: and select the name of the computer whose files you want to restore.
Clickfree Transformer User Guide • Restoring my content Click the link to see what files were not restored: HOW DO I UNDO A RESTORE? Whenever you restore files to their original locations, Clickfree gives you a chance to undo the restore, in case you have mistakenly overwritten a file. ♦ To undo the effects of a restore: 1. Click Click here to undo …. The restored files are replaced on your computer by the files that were there before the restore.
Clickfree Transformer User Guide Restoring my content HOW DO I FIND FILES THAT WERE RESTORED If Clickfree restored your files to a folder that was not their original location, Clickfree puts an icon on your desktop so that you can quickly and easily get to the restored content: ♦ To find files that were restored: Double-click the icon to open a Windows Explorer at the folder where your content was restored. You can now use Explorer to move the files to a more convenient folder.
Clickfree Transformer User Guide Browsing, Searching & Viewing my files Browsing, Searching & Viewing my files From the Backup Summary screen you can: • • • Browse your backup(s) for files Search your backup(s) for files View backed-up files STARTING FROM THE WELCOME SCREEN ♦ To browse and search for files, or view photos: Before the countdown gets to zero, click View Files. The Backup Summary screen is displayed. FROM THE BACKUP SUMMARY SCREEN Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide ♦ Browsing, Searching & Viewing my files To browse and search for files, or view photos: 1. In the Current PC box select the name of the computer whose files you want to search for/browse for/view. 2.
Clickfree Transformer User Guide ♦ Browsing, Searching & Viewing my files To use a photo as wallpaper: 1. Click the photo. Make sure that only one photo is selected. 2. Click Wallpaper. The chosen photo becomes your computer Wallpaper: ♦ To print photos: 1. Select the photos. 2. Click Print @ Home and select the Print Style: 3. Set the Printer Options, and click Print. Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide ♦ Browsing, Searching & Viewing my files To share photos: 1. Select the photos. 2. Click Share Photos: 3. Click facebook or myspace.com and log in. ♦ To email photos: 1. Select the photos. 2. Click Email: If you use Outlook or Outlook Express for your email, the email program opens a new blank message with the photos included as attachments. 3. Address and send the message as you would normally do. ♦ To open a photo: Double-click the photo.
Clickfree Transformer User Guide Browsing, Searching & Viewing my files To find out more about what you can do with the files that are displayed, see “What can I do with files from browse, search and view photos” on page 42. HOW DO I SEARCH FOR MY BACKED-UP FILES? If you clicked the Search Files tab, the Search screen looks like this: You can enter search factors to find the files you want.
Clickfree Transformer User Guide ♦ Browsing, Searching & Viewing my files To search for files: 1. Use the combination of File Type, File Date, and File Name that you think should match the file(s) you want to find: These selections are combined so that only files that match all of them are found – in this case only files in the category Photos, and created/last changed within the last year, and with names starting with ‘inuk’.
Clickfree Transformer User Guide Browsing, Searching & Viewing my files 2. Click Search. Files that match all of your search factors are displayed. For information about what you can do with the files that are displayed, see “What can I do with files from browse, search and view photos” on page 42.
Clickfree Transformer User Guide Browsing, Searching & Viewing my files • Delete selected files from the backup – to delete files from the backup and • Print this picture (only for photos in the View Photos screen) – takes you to the same Print Style screen as you see when you click Print @ Home, but this time to print only one photo. optionally exclude them from all later backups: Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide Advanced topics Advanced topics WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER? This matters only if each user has a separate user login name for the computer. If every user logs in with the same user name, all of their content is backed up and restored at the same time regardless of who is logged in. When Clickfree runs, it can only back up the content that you can access from your login, and restore content to locations you have access to.
Clickfree Transformer User Guide ♦ Advanced topics To find the name of a computer: 1. Follow steps 1 to 7 of “How do I start using my Clickfree Transformer?” on page 10. 2. When you see the countdown, click Options. All of the computers that Clickfree has backed up on your external hard drive are shown at the left side of the screen, with the computer name underneath.
Clickfree Transformer User Guide Advanced topics On the Options screen: 1. Click the computer you want to remove. 2. Click Remove PC. 3. If you really want to remove the computer from Clickfree, check the checkbox and click Remove. Warning: Once you have removed a computer from Clickfree there is no way to recover that computer’s content from the external hard drive. Clickfree may take several minutes to erase the data, depending on the amount of content backed up on the external hard drive.
Clickfree Transformer User Guide Advanced topics WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM? Factory settings can be used in Clickfree in two places: • When choosing categories and file types to be backed up – see “Choosing categories of content to be backed up – required” on page 15 Use Factory Settings for categories and files types means that all categories and the corresponding file types are included.
Clickfree Transformer User Guide Advanced topics WHAT ARE THE CLICKFREE TOOLS, AND HOW DO I USE THEM? Several tools are available for working with Clickfree: • • • ♦ Master Reset - removes all backed-up content from your external hard drive, and erases any changes you have made to the backup settings. Software Update – upgrades the Clickfree software Language – changes the language used in the Clickfree screens To use these tools: 1.
Clickfree Transformer User Guide Advanced topics MASTER RESET ♦ To apply Master Reset: Master Reset is used to remove all backed-up content from all computers that have been backed up on your external hard drive, and to apply factory settings – see “What are ‘factory settings’ and how do I use them?” on page 47. After you perform a Master Reset you can no longer restore any previously backed-up content. However, your external hard drive can still be used for new backups.
Clickfree Transformer User Guide Advanced topics UPDATING CLICKFREE SOFTWARE From time to time Clickfree software is upgraded to provide new or enhanced features. You can: • • Have Clickfree check for updates each time you connect it to your computer – this is the default action, you don’t need to do anything Manually check for updates In both cases your computer needs to be connected to the internet for updated software to be found and installed.
Clickfree Transformer User Guide Advanced topics Warning: While a software update is taking place it is very important for you not to remove the Clickfree Transformer from your computer and not to turn off or restart the computer until the update is complete. 2. When the software update is complete, you need to unplug the Clickfree Transformer and plug it in again for the update to take effect.
Clickfree Transformer User Guide Advanced topics REMINDERS ♦ To install reminders: 1. Connect Clickfree to your computer as described in “How do I start using my Clickfree Transformer?” on page 10. 2. When you see the countdown screen, click Options before the countdown reaches zero: 3. Click the Reminder tab. 4. Click Install Reminder. is installed in the bottom right corner of your computer screen, The Clickfree icon and allows you to set, disable, or uninstall the reminder.
Clickfree Transformer User Guide ♦ Advanced topics To set the number of days before Clickfree reminds you to back up: 1. Look for the Clickfree icon in the bottom right corner of your computer screen, and right-click it to show a menu: ♦ 2. Click Set Reminder: 3. Enter the number of days after which you want to be reminded to back up, and click OK. To temporarily disable reminders: 1. Right-click the Clickfree icon 2.
Clickfree Transformer User Guide ♦ Advanced topics To stop getting reminders: 1. Right-click the Clickfree icon 2. in the bottom right corner of your computer screen: Click Uninstall. The icon disappears, and reminders are permanently disabled. If you want to see reminders in the future, you can install them again.
Clickfree Transformer User Guide ♦ Advanced topics To add a file type: 1. Click Add File Type: 2. Type the extension for the new file type, and click Save. The new file type is added to Custom Extensions: Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide ♦ Advanced topics To remove a file type: 1. Click a file type in Custom Extensions, and click Remove File Type: 2. Click Yes. The file type is removed from Custom Extensions: Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide ♦ Advanced topics To change a file type: 1. Click a file type in Custom Extensions, and click Edit File Type: 2. Type the new extension for the file type, and click Save. The file type in Custom Extensions is modified. 3. When you are finished working with custom extensions, click Next > and continue with choosing locations to be searched.
Clickfree Transformer User Guide ♦ Advanced topics To select one or more file types in a category: 1. Click the + to the left of the checkbox. This expands the category list to show the file types that make up that category, and changes the + to a -: 2. You can now choose the individual types of file you want to include in the backup by adding and removing checkmarks in the checkboxes. You collapse the category again by clicking the - . 3.
Clickfree Transformer User Guide Advanced topics HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE? On the Restore Summary screen you can click checkboxes to select the category whose files you want to restore. You can also: • • • Select backed-up files within a category Browse through folders that contain backup files Search for backed-up files by file type, file date, and file name Files selected by each of these means are included in the restore. ♦ To select files within a category: 1.
Clickfree Transformer User Guide ♦ Advanced topics To select files by browsing: 1. Click the Browse Files tab then click the + to expand the view. 2. Select the files to be restored, and click Next >. You are returned to the Restore Summary screen where you can make more selections. 3. If you are finished selecting files, click Next >. ♦ To select files by searching: 1. Click the Search Files tab. Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide Advanced topics 2. Select the combination of File Type, File Date, and File Name that should find the files you want to restore: These selections are combined so that only files that match all of them are found – in this case only files in the category Photos, and created/last changed within the last year, and with names starting with ‘inuk’.
Clickfree Transformer User Guide Advanced topics 3. Click Search. Files that match all of your search criteria are displayed. 4. Select the files to be restored, and click Next >. You are returned to the Restore Summary screen where you can make more selections. 5. If you are finished selecting files, click Next >.
Clickfree Transformer User Guide ♦ Advanced topics To select another drive and/or folder to restore to: 1. Select the drive to restore to. The folder that will be used is shown below the drives. 2. To change the folder, click Change Folder and select the folder you want. As usual, click + to expand a folder, - to collapse the folder again. 3. To create a new subfolder, click New Folder, type the folder name, and click OK. 4.
Clickfree Transformer User Guide Advanced topics DELAYED WRITE FAILED, OR UNSAFE REMOVAL OF DEVICE Note: Note: Sometimes when you unplug the Transformer you will see a window that tells you that there was a delayed write failure: This is nothing to be concerned about – the message can safely be closed and ignored.
Clickfree Transformer User Guide Legal stuff Legal stuff Clickfree and the Clickfree logo are trademarks or registered trademarks of Storage Appliance Corporation. Other product names used in this guide are recognized as trademarks or registered trademarks of their owners.
