Troubleshooting guide

18
Troubleshooting
Starting Pump 1:
Turning fiber light on:
Starting Pump 2:
Setting water temperature:
Turning the light on:
Starting the blower:
Automatic water heater start:
Dual-speed pump system:
Press Pump 1 to turn Pump 1 on at low speed. Press a second time to turn pump to
high speed. A third time turns pump off.
Single-speed pump system:
Press Pump 1 to turn Pump 1 on. Press a second time to turn Pump 1 off.
In both cases, a built-in timer turns Pump 1 off after 20 minutes, unless pump has been
manually deactivated first.
The "Pump 1" indicator lights up when Pump 1 is on. With a dual-speed pump,
it will flash when Pump 1 is on at low speed.
Dual-speed pump system:
Press Pump 2 to turn Pump 2 on at low speed. Press a second time to turn pump to
high speed. A third time turns pump off.
Single-speed pump system:
Press Pump 2 to turn Pump 2 on. Press a second time to turn Pump 2 off.
In both cases, a built-in timer turns Pump 2 off after 20 minutes, unless pump has
been manually deactivated first.
The "Pump 2" indicator lights up when Pump 2 is on. With a dual-speed
pump, it will flash when Pump 2 is on at low speed.
Press Fiber Light key to turn motor and light on. Press a second time to turn both
motor and light off.
Fiber box option:
Press Fiber Light key to turn fiber box (motor & light) on. Press a second time to turn
fiber box motor off and leave light on. A third time turns both motor and light off.
In both cases, a built-in timer automatically turns fiber light off after 2 hours, unless
fiber light has been manually deactivated first.
When water temperature is 0.5˚C (1˚F) lower than the Set Point, the heater will
automatically turn on until water temperature reaches Set Point plus 0.5˚C (1˚F).
The "Heater" indicator lights up when the heater is on. It flashes when there is
a request for more heat but the heater has not yet started.
Note: If your system is configured in Low Current mode, the heater will not start if two
pumps or more are on at high speed.
Press Blower to turn blower on at high speed. Press a second time to turn blower to
low speed. A third time turns blower off. A built-in timer automatically turns blower
off after 20 minutes, unless manually deactivated first.
The "Blower" indicator lights up when blower is on at high speed. It flashes
when blower is on at low speed.
Two-intensity spa light:
Press Light
key to turn light on at high intensity. Press a second time to turn light to low
intensity. A third time turns light off.
One-intensity spa light:
Press Light key to turn light on. Press a second time to turn light off.
In both cases, a built-in timer turns light off after 2 hours, unless manually deactivated first.
The "Light" indicator is displayed when light is on at high intensity. It flashes
when light is on at low intensity.
Use Warm or Cool
arrow key to regulate water temperature. The temperature setting will
be displayed for 5 seconds to confirm your new selection.
The "Set Point" symbol indicates the desired temperature, NOT the current
water temperature!
Water temperature can be adjusted by 1˚ increments from 15 to 40˚C (59 to 104˚F).
Water temperature is flashing.
Water temperature in the spa has
reached 44˚C (112˚F).
Do not enter the water! Allow water to
cool down. The system will reset
automatically when water temperature
reaches 43˚C (109˚F).
Call your dealer or service supplier if
problem persists.
3 flashing dots are displayed.
A problem has been detected.
Do not enter the water! Check and open
water valves. Clean filter if necessary.
Check water level. Add water if needed.
Shut power off and power the spa up
again to reset the system.
Call your dealer or service supplier if
problem persists.
Pumps have started up for one minute on several
occasions and "Filter Cycle" indicator is flashing.
Not a bug but a feature!
Our Smart Winter Mode protects your system
from the cold by automatically turning
pumps on for one minute several times a day
to prevent water from freezing in pipes.
The display is flashing.
A power failure has occurred. Press any key to
reset the system, then reprogram all desired
parameters.
The Quick Reference Card provides a quick overview of your spa's main
functions and the operations accessible with your digital control pad.
CONTROL PANELS