User Guide

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Troubleshooting & Support Page 19
Troubleshooting & Support Â
If you experience a problem with this device, please read the troubleshooting guide below and check
our website at www.cobyusa.com for Frequently Asked Questions (FAQ) and rmware updates. If these
resources do not resolve the problem, please contact Technical Support.
Address COBY Electronics Technical Support
 Knowlton Way
Savannah, GA 
Email [e-mail]
Web www.cobyusa.com
Phone --: Monday–Friday, :AM–:PM EST
Saturday, :AM-:PM EST
--: Monday–Friday, :AM–:PM EST
Camera does not power on.
Check that the batteries have been installed correctly. The polarities of the batteries should match the 
markings that are inside the battery compartment.
The batteries may be old or may not retain adequate charge. Try replacing the batteries. 