User`s manual

EP -1000 Instant Dry Imager User’s Manual 5-5
Troubleshooting
White or multicolored
spots appear on prints.
Dust or dirt has caused contamination. • Clean the EP-1000 and the
surrounding area.
• Move the EP-1000 away from room
ventilation ducts or open doors.
Smudges, smears,
fingerprints, or other
irregular-shaped and
colored areas appear on
prints.
Fingerprints or other oils have
contaminated the paper or ribbon.
Replace the contaminated paper or
ribbon with a new supply. Handle paper
and ribbon carefully. Refer to “Handling
Paper” on page 2-11 and “Loading the
Ribbon Cartridge” on page 2-5.
Paper does not feed There is a problem with the paper load
or tray.
• Remove sheets with irregularities.
• Check that the tray is correctly
adjusted for the size paper installed.
• Reduce the size of the stack of paper
in the paper tray.
The EP-1000 does not
respond when you press
buttons.
Imager conditions (for example, the
state of the top cover or paper tray) are
not correct for enabling imager
operation.
• Make sure that the top cover is
closed.
• Remove and reinstall the paper tray.
• Restart the EP-1000. Check that the
Power light comes on.
Table 5-2. EP-1000 Troubleshooting Chart (Continued)
Problem Possible Causes Solutions